---
description: Avaliações detalhadas do Freshdesk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Freshdesk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [Freshdesk](/software/10317/freshdesk) > [Alternativas ao Freshdesk](https://www.getapp.com.br/alternatives/10317/freshdesk)

# Alternativas ao Freshdesk

Canonical: https://www.getapp.com.br/alternatives/10317/freshdesk

> Descubra as principais alternativas ao Freshdesk. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10036/10317/zoho-desk/vs/freshdesk)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/9448/10317/zendesk/vs/freshdesk)
3. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
   - [Ver perfil](https://www.getapp.com.br/software/119575/hubspot-service-hub)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/119575/freshdesk/vs/hubspot-service-hub)
4. **LiveAgent** — 4.7/5 (1755 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/91301/freshdesk/vs/liveagent)
5. **Freshservice** — 4.5/5 (688 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.com.br/software/91351/freshservice)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/91351/freshdesk/vs/freshservice)
6. **LiveChat** — 4.6/5 (1716 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/8385/10317/livechat/vs/freshdesk)
7. **SysAid** — 4.5/5 (512 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
   - [Ver perfil](https://www.getapp.com.br/software/90863/sysaid)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/90863/freshdesk/vs/sysaid)
8. **JIRA Service Management** — 4.5/5 (764 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/91811/freshdesk/vs/jira-service-management)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Software de helpdesk de TI em nuvem
   - [Ver perfil](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus)
   - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/20521/freshdesk/vs/manageengine-service-desk-plus)
10. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/91754/freshdesk/vs/salesforce-1-service-cloud)
11. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
    - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/105081/freshdesk/vs/tidio-chat)
12. **Bitrix24** — 4.2/5 (986 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.com.br/software/90602/bitrix24)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/90602/freshdesk/vs/bitrix24)
13. **Intercom** — 4.5/5 (1132 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.com.br/software/91379/intercom)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/91379/freshdesk/vs/intercom)
14. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
    - [Ver perfil](https://www.getapp.com.br/software/116767/helpdesk)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/116767/freshdesk/vs/helpdesk)
15. **Help Scout** — 4.6/5 (225 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente
    - [Ver perfil](https://www.getapp.com.br/software/90462/help-scout)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/90462/freshdesk/vs/help-scout)
16. **Agile CRM** — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
    - [Ver perfil](https://www.getapp.com.br/software/102073/agile-crm)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/102073/freshdesk/vs/agile-crm)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.com.br/software/1336/solarwinds-service-desk)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/1336/10317/solarwinds-service-desk/vs/freshdesk)
18. **Crisp** — 4.6/5 (147 reviews) — Solução multicanal completa para suporte, vendas e marketing
    - [Ver perfil](https://www.getapp.com.br/software/111347/crisp)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/111347/freshdesk/vs/crisp)
19. **Odoo** — 4.2/5 (1296 reviews) — Pacote completo de apps de negócios integrados
    - [Ver perfil](https://www.getapp.com.br/software/102445/odoo)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/102445/freshdesk/vs/odoo)
20. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.com.br/software/104597/genesys-cloud)
    - [Comparar com Freshdesk](https://www.getapp.com.br/compare/10317/104597/freshdesk/vs/genesys-cloud)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Sistemas de Call Center](https://www.getapp.com.br/directory/275/call-center/software)
- [Sistemas de Help Desk](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.com.br/directory/580/issue-tracking/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/10317/freshdesk)
- [Ver perfil do produto](https://www.getapp.com.br/software/10317/freshdesk)

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| en | <https://www.getapp.com/customer-management-software/a/freshdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10317/freshdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/10317/freshdesk> |
| en-CA | <https://www.getapp.ca/alternatives/10317/freshdesk> |
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| nl | <https://www.getapp.nl/alternatives/10317/freshdesk> |
| nl-BE | <https://www.getapp.be/alternatives/10317/freshdesk> |
| pt | <https://www.getapp.com.br/alternatives/10317/freshdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/10317/freshdesk> |

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