---
description: Avaliações detalhadas do Shelf com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Shelf com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shelf - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Shelf](/software/109661/shelf) > [Alternativas ao Shelf](https://www.getapp.com.br/alternatives/109661/shelf)

# Alternativas ao Shelf

Canonical: https://www.getapp.com.br/alternatives/109661/shelf

> Descubra as principais alternativas ao Shelf. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zoho Desk** — 4.5/5 (2213 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/10036/109661/zoho-desk/vs/shelf)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/9448/109661/zendesk/vs/shelf)
3. **TeamViewer ONE** — 4.6/5 (11629 reviews) — Software de suporte remoto, acesso remoto e reuniões online
   - [Ver perfil](https://www.getapp.com.br/software/90948/teamviewer)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/90948/109661/teamviewer/vs/shelf)
4. **LiveChat** — 4.6/5 (1727 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/8385/109661/livechat/vs/shelf)
5. **LiveAgent** — 4.7/5 (1786 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/91301/109661/liveagent/vs/shelf)
6. **Guru** — 4.8/5 (639 reviews) — Organize as informações da empresa. Acesse em qualquer lugar.
   - [Ver perfil](https://www.getapp.com.br/software/123167/guru)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/109661/123167/shelf/vs/guru)
7. **Freshdesk** — 4.5/5 (3460 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/10317/109661/freshdesk/vs/shelf)
8. **Freshservice** — 4.5/5 (753 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.com.br/software/91351/freshservice)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/91351/109661/freshservice/vs/shelf)
9. **Bitrix24** — 4.2/5 (997 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.com.br/software/90602/bitrix24)
   - [Comparar com Shelf](https://www.getapp.com.br/compare/90602/109661/bitrix24/vs/shelf)
10. **Crisp** — 4.6/5 (148 reviews) — Solução multicanal completa para suporte, vendas e marketing
    - [Ver perfil](https://www.getapp.com.br/software/111347/crisp)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/109661/111347/shelf/vs/crisp)
11. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
    - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/105081/109661/tidio-chat/vs/shelf)
12. **Document360** — 4.7/5 (292 reviews) — Software de base de conhecimento e documentação
    - [Ver perfil](https://www.getapp.com.br/software/120723/document360)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/109661/120723/shelf/vs/document360)
13. **Atera** — 4.5/5 (449 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
    - [Ver perfil](https://www.getapp.com.br/software/102017/atera)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/102017/109661/atera/vs/shelf)
14. **Notion** — 4.7/5 (2772 reviews) — Ferramenta de gestão de tarefas e projetos
    - [Ver perfil](https://www.getapp.com.br/software/132111/notion)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/109661/132111/shelf/vs/notion)
15. **Confluence** — 4.5/5 (3697 reviews) — Crie, organize e discuta o trabalho com sua equipe
    - [Ver perfil](https://www.getapp.com.br/software/90949/confluence)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/90949/109661/confluence/vs/shelf)
16. **Bloomfire** — 4.4/5 (254 reviews) — Plataforma de compartilhamento de conhecimento e informações
    - [Ver perfil](https://www.getapp.com.br/software/90448/bloomfire)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/90448/109661/bloomfire/vs/shelf)
17. **Wrike** — 4.4/5 (3023 reviews) — Gerencie seus projetos do início ao fim com o Wrike.
    - [Ver perfil](https://www.getapp.com.br/software/9964/wrike)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/9964/109661/wrike/vs/shelf)
18. **Seismic** — 4.6/5 (218 reviews) — Capacitação para o setor de vendas e marketing
    - [Ver perfil](https://www.getapp.com.br/software/100420/seismic)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/100420/109661/seismic/vs/shelf)
19. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/91754/109661/salesforce-1-service-cloud/vs/shelf)
20. **eXo Platform** — 4.6/5 (120 reviews) — Software para local de trabalho digital
    - [Ver perfil](https://www.getapp.com.br/software/91784/exo-platform)
    - [Comparar com Shelf](https://www.getapp.com.br/compare/91784/109661/exo-platform/vs/shelf)

## Categorias relacionadas

- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Sistemas de Gestão de Conteúdo](https://www.getapp.com.br/directory/276/content-management-system-cms/software)
- [Software de Gestão de Documentos](https://www.getapp.com.br/directory/284/document-management/software)
- [Sistemas de Call Center](https://www.getapp.com.br/directory/275/call-center/software)
- [Software de Base de Conhecimento](https://www.getapp.com.br/directory/2823/knowledge-base/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/109661/shelf)
- [Ver perfil do produto](https://www.getapp.com.br/software/109661/shelf)

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| Localidade | URL |
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| en-SG | <https://www.getapp.sg/alternatives/109661/shelf> |
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| fr | <https://www.getapp.fr/alternatives/109661/shelf> |
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| nl | <https://www.getapp.nl/alternatives/109661/shelf> |
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| pt | <https://www.getapp.com.br/alternatives/109661/shelf> |
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