---
description: Avaliações detalhadas do Alcea Helpdesk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Alcea Helpdesk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Monitoramento de Problemas](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alternativas ao Alcea Helpdesk](https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk)

# Alternativas ao Alcea Helpdesk

Canonical: https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk

> Descubra as principais alternativas ao Alcea Helpdesk. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

-----

## Melhores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
3. **Jira** — 4.4/5 (15371 reviews) — Software de rastreamento de projetos e itens: saiba por que estamos em 1º lugar\!
   - [Ver perfil](https://www.getapp.com.br/software/9953/jira)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/9953/2059023/jira/vs/alcea-helpdesk)
4. **GitHub** — 4.8/5 (6172 reviews) — Plataforma de desenvolvimento colaborativo e codificação social
   - [Ver perfil](https://www.getapp.com.br/software/90537/github)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/90537/2059023/github/vs/alcea-helpdesk)
5. **LiveAgent** — 4.7/5 (1783 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
6. **Freshdesk** — 4.5/5 (3434 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
8. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.com.br/software/132287/milvus)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/132287/2059023/milvus/vs/alcea-helpdesk)
9. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
   - [Ver perfil](https://www.getapp.com.br/software/116767/helpdesk)
   - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
10. **Freshservice** — 4.5/5 (720 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
    - [Ver perfil](https://www.getapp.com.br/software/91351/freshservice)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
11. **SysAid** — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
    - [Ver perfil](https://www.getapp.com.br/software/90863/sysaid)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)
13. **ChangeGear** — 4.0/5 (51 reviews) — Gestão abrangente de mudanças e serviços.
    - [Ver perfil](https://www.getapp.com.br/software/106161/changegear-itsm)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/106161/2059023/changegear-itsm/vs/alcea-helpdesk)
14. **Kayako** — 4.0/5 (176 reviews) — Plataforma unificada de atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/8789/kayako)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/8789/2059023/kayako/vs/alcea-helpdesk)
15. **TOPdesk** — 4.4/5 (111 reviews) — Suporte técnico e gerenciamento de serviços
    - [Ver perfil](https://www.getapp.com.br/software/111785/topdesk)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/111785/2059023/topdesk/vs/alcea-helpdesk)
16. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/91754/2059023/salesforce-1-service-cloud/vs/alcea-helpdesk)
17. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
    - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/8385/2059023/livechat/vs/alcea-helpdesk)
18. **EngageBay CRM** — 4.7/5 (908 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.com.br/software/113999/engagebay-marketing)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/113999/2059023/engagebay-marketing/vs/alcea-helpdesk)
19. **Caspio** — 4.6/5 (249 reviews) — Crie aplicativos de banco de dados online sem codificação.
    - [Ver perfil](https://www.getapp.com.br/software/90524/caspio)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/90524/2059023/caspio/vs/alcea-helpdesk)
20. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.com.br/software/119575/hubspot-service-hub)
    - [Comparar com Alcea Helpdesk](https://www.getapp.com.br/compare/119575/2059023/hubspot-service-hub/vs/alcea-helpdesk)

## Categorias relacionadas

- [Sistemas de Monitoramento de Problemas](https://www.getapp.com.br/directory/580/issue-tracking/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk)
- [Ver perfil do produto](https://www.getapp.com.br/software/2059023/alcea-helpdesk)

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| Localidade | URL |
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| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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