---
description: Avaliações detalhadas do Help Scout com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Help Scout com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Scout - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [Help Scout](/software/90462/help-scout) > [Alternativas ao Help Scout](https://www.getapp.com.br/alternatives/90462/help-scout)

# Alternativas ao Help Scout

Canonical: https://www.getapp.com.br/alternatives/90462/help-scout

> Descubra as principais alternativas ao Help Scout. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/10036/90462/zoho-desk/vs/help-scout)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/9448/90462/zendesk/vs/help-scout)
3. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
   - [Ver perfil](https://www.getapp.com.br/software/119575/hubspot-service-hub)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/119575/help-scout/vs/hubspot-service-hub)
4. **Freshdesk** — 4.5/5 (3410 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/10317/90462/freshdesk/vs/help-scout)
5. **LiveAgent** — 4.7/5 (1755 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/91301/help-scout/vs/liveagent)
6. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.com.br/software/132287/milvus)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/132287/help-scout/vs/milvus)
7. **LiveChat** — 4.6/5 (1716 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/8385/90462/livechat/vs/help-scout)
8. **Freshservice** — 4.5/5 (688 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.com.br/software/91351/freshservice)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/91351/help-scout/vs/freshservice)
9. **SysAid** — 4.5/5 (512 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
   - [Ver perfil](https://www.getapp.com.br/software/90863/sysaid)
   - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/90863/help-scout/vs/sysaid)
10. **JIRA Service Management** — 4.5/5 (764 reviews) — Central de serviços simples criada com base no Jira.
    - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/91811/help-scout/vs/jira-service-management)
11. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
    - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/105081/help-scout/vs/tidio-chat)
12. **Intercom** — 4.5/5 (1132 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.com.br/software/91379/intercom)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/91379/help-scout/vs/intercom)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/20521/90462/manageengine-service-desk-plus/vs/help-scout)
14. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/91754/help-scout/vs/salesforce-1-service-cloud)
15. **Bitrix24** — 4.2/5 (986 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.com.br/software/90602/bitrix24)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/90602/help-scout/vs/bitrix24)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.com.br/software/1336/solarwinds-service-desk)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/1336/90462/solarwinds-service-desk/vs/help-scout)
17. **Front** — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.com.br/software/102177/front)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/102177/help-scout/vs/front)
18. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
    - [Ver perfil](https://www.getapp.com.br/software/116767/helpdesk)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/116767/help-scout/vs/helpdesk)
19. **EngageBay CRM** — 4.7/5 (907 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.com.br/software/113999/engagebay-marketing)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/113999/help-scout/vs/engagebay-marketing)
20. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.com.br/software/104597/genesys-cloud)
    - [Comparar com Help Scout](https://www.getapp.com.br/compare/90462/104597/help-scout/vs/genesys-cloud)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software)
- [Sistemas de Help Desk](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Software de Gerenciamento de Email](https://www.getapp.com.br/directory/306/email-management/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/90462/help-scout)
- [Ver perfil do produto](https://www.getapp.com.br/software/90462/help-scout)

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| Localidade | URL |
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