---
description: Avaliações detalhadas do Spiceworks Cloud Help Desk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Spiceworks Cloud Help Desk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Spiceworks Cloud Help Desk - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Programas de Monitoramento de Sites](/directory/113/website-monitoring/software) > [Spiceworks Cloud Help Desk](/software/91171/spiceworks-it-help-desk) > [Alternativas ao Spiceworks Cloud Help Desk](https://www.getapp.com.br/alternatives/91171/spiceworks-it-help-desk)

# Alternativas ao Spiceworks Cloud Help Desk

Canonical: https://www.getapp.com.br/alternatives/91171/spiceworks-it-help-desk

> Descubra as principais alternativas ao Spiceworks Cloud Help Desk. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zendesk Suite** — 4.4/5 (4077 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/9448/91171/zendesk/vs/spiceworks-it-help-desk)
2. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.com.br/software/132287/milvus)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/132287/spiceworks-it-help-desk/vs/milvus)
3. **Freshdesk** — 4.5/5 (3412 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/10317/91171/freshdesk/vs/spiceworks-it-help-desk)
4. **LiveAgent** — 4.7/5 (1758 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/91301/spiceworks-it-help-desk/vs/liveagent)
5. **Freshservice** — 4.5/5 (689 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.com.br/software/91351/freshservice)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/91351/spiceworks-it-help-desk/vs/freshservice)
6. **SysAid** — 4.5/5 (513 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
   - [Ver perfil](https://www.getapp.com.br/software/90863/sysaid)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/90863/91171/sysaid/vs/spiceworks-it-help-desk)
7. **Atera** — 4.5/5 (446 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
   - [Ver perfil](https://www.getapp.com.br/software/102017/atera)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/102017/spiceworks-it-help-desk/vs/atera)
8. **JIRA Service Management** — 4.5/5 (764 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/91811/spiceworks-it-help-desk/vs/jira-service-management)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/10036/91171/zoho-desk/vs/spiceworks-it-help-desk)
10. **ServiceNow** — 4.5/5 (346 reviews) — Soluções na nuvem de serviço de TI empresarial
    - [Ver perfil](https://www.getapp.com.br/software/9156/servicenow)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/9156/91171/servicenow/vs/spiceworks-it-help-desk)
11. **LiveChat** — 4.6/5 (1719 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
    - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/8385/91171/livechat/vs/spiceworks-it-help-desk)
12. **NinjaOne** — 4.7/5 (284 reviews) — Uma plataforma unificada e fácil de usar para gerenciamento de endpoint
    - [Ver perfil](https://www.getapp.com.br/software/108129/ninjarmm)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/108129/spiceworks-it-help-desk/vs/ninjarmm)
13. **Desk Manager** — 4.8/5 (106 reviews) — Plataforma de ESM que facilita da gestão à operação
    - [Ver perfil](https://www.getapp.com.br/software/2066040/desk-manager)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/2066040/spiceworks-it-help-desk/vs/desk-manager)
14. **ISL Light** — 4.7/5 (779 reviews) — Software de suporte remoto e acesso remoto não assistido
    - [Ver perfil](https://www.getapp.com.br/software/114883/isl-light)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/114883/spiceworks-it-help-desk/vs/isl-light)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/20521/91171/manageengine-service-desk-plus/vs/spiceworks-it-help-desk)
16. **Pulseway** — 4.7/5 (310 reviews) — Gerencie seu ambiente de TI de qualquer lugar, usando qualquer dispositivo.
    - [Ver perfil](https://www.getapp.com.br/software/101507/pulseway)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/101507/spiceworks-it-help-desk/vs/pulseway)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.com.br/software/1336/solarwinds-service-desk)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/1336/91171/solarwinds-service-desk/vs/spiceworks-it-help-desk)
18. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
    - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/105081/spiceworks-it-help-desk/vs/tidio-chat)
19. **Intercom** — 4.5/5 (1132 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.com.br/software/91379/intercom)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/91171/91379/spiceworks-it-help-desk/vs/intercom)
20. **TeamViewer ONE** — 4.6/5 (11624 reviews) — Software de suporte remoto, acesso remoto e reuniões online
    - [Ver perfil](https://www.getapp.com.br/software/90948/teamviewer)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.getapp.com.br/compare/90948/91171/teamviewer/vs/spiceworks-it-help-desk)

## Categorias relacionadas

- [Programas de Monitoramento de Sites](https://www.getapp.com.br/directory/113/website-monitoring/software)
- [Software de Gestão de Ativos de TI](https://www.getapp.com.br/directory/325/it-asset-management/software)
- [Software de Gestão de Servidores](https://www.getapp.com.br/directory/647/system-administration/software)
- [Software para IT, Servidor e Monitoramento de Rede](https://www.getapp.com.br/directory/652/it-server-network-monitoring/software)
- [Sistemas de Gestão de Desempenho de Aplicações](https://www.getapp.com.br/directory/270/application-monitoring-performance/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/91171/spiceworks-it-help-desk)
- [Ver perfil do produto](https://www.getapp.com.br/software/91171/spiceworks-it-help-desk)

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| en | <https://www.getapp.com/it-management-software/a/spiceworks-it-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91171/spiceworks-it-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/91171/spiceworks-it-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/91171/spiceworks-it-help-desk> |
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| fr | <https://www.getapp.fr/alternatives/91171/spiceworks-it-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/91171/spiceworks-it-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/91171/spiceworks-it-help-desk> |
| nl | <https://www.getapp.nl/alternatives/91171/spiceworks-it-help-desk> |
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| pt | <https://www.getapp.com.br/alternatives/91171/spiceworks-it-help-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/91171/spiceworks-it-help-desk> |

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