---
description: Avaliações detalhadas do Freshservice com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Freshservice com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Freshservice](/software/91351/freshservice) > [Alternativas ao Freshservice](https://www.getapp.com.br/alternatives/91351/freshservice)

# Alternativas ao Freshservice

Canonical: https://www.getapp.com.br/alternatives/91351/freshservice

> Descubra as principais alternativas ao Freshservice. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/10036/91351/zoho-desk/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.com.br/software/9448/zendesk)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/9448/91351/zendesk/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3411 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/10317/91351/freshdesk/vs/freshservice)
4. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.com.br/software/132287/milvus)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/132287/freshservice/vs/milvus)
5. **LiveAgent** — 4.7/5 (1755 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/91301/91351/liveagent/vs/freshservice)
6. **JIRA Service Management** — 4.5/5 (764 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/91811/freshservice/vs/jira-service-management)
7. **SysAid** — 4.5/5 (512 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
   - [Ver perfil](https://www.getapp.com.br/software/90863/sysaid)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/90863/91351/sysaid/vs/freshservice)
8. **LiveChat** — 4.6/5 (1717 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/8385/91351/livechat/vs/freshservice)
9. **ServiceNow** — 4.5/5 (344 reviews) — Soluções na nuvem de serviço de TI empresarial
   - [Ver perfil](https://www.getapp.com.br/software/9156/servicenow)
   - [Comparar com Freshservice](https://www.getapp.com.br/compare/9156/91351/servicenow/vs/freshservice)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
11. **Atera** — 4.5/5 (446 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
    - [Ver perfil](https://www.getapp.com.br/software/102017/atera)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/102017/freshservice/vs/atera)
12. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
    - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/105081/freshservice/vs/tidio-chat)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.com.br/software/1336/solarwinds-service-desk)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/1336/91351/solarwinds-service-desk/vs/freshservice)
14. **Intercom** — 4.5/5 (1132 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.com.br/software/91379/intercom)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/91379/freshservice/vs/intercom)
15. **Salesforce Service Cloud** — 4.5/5 (823 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/91754/freshservice/vs/salesforce-1-service-cloud)
16. **NinjaOne** — 4.7/5 (283 reviews) — Uma plataforma unificada e fácil de usar para gerenciamento de endpoint
    - [Ver perfil](https://www.getapp.com.br/software/108129/ninjarmm)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/108129/freshservice/vs/ninjarmm)
17. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
    - [Ver perfil](https://www.getapp.com.br/software/116767/helpdesk)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/116767/freshservice/vs/helpdesk)
18. **TOPdesk** — 4.4/5 (110 reviews) — Suporte técnico e gerenciamento de serviços
    - [Ver perfil](https://www.getapp.com.br/software/111785/topdesk)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/111785/freshservice/vs/topdesk)
19. **Bitrix24** — 4.2/5 (986 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.com.br/software/90602/bitrix24)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/90602/91351/bitrix24/vs/freshservice)
20. **InvGate Service Management** — 4.6/5 (108 reviews) — Software de central de serviços de TI
    - [Ver perfil](https://www.getapp.com.br/software/101213/service-desk)
    - [Comparar com Freshservice](https://www.getapp.com.br/compare/91351/101213/freshservice/vs/service-desk)

## Categorias relacionadas

- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Sistemas de Help Desk](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)
- [Software ITSM](https://www.getapp.com.br/directory/292/it-service-management-itsm/software)
- [Software de Gestão de Ativos de TI](https://www.getapp.com.br/directory/325/it-asset-management/software)
- [Ferramentas de TI](https://www.getapp.com.br/directory/771/it-management/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/91351/freshservice)
- [Ver perfil do produto](https://www.getapp.com.br/software/91351/freshservice)

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| Localidade | URL |
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| en | <https://www.getapp.com/it-management-software/a/freshservice/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91351/freshservice> |
| en-AU | <https://www.getapp.com.au/alternatives/91351/freshservice> |
| en-CA | <https://www.getapp.ca/alternatives/91351/freshservice> |
| en-GB | <https://www.getapp.co.uk/alternatives/91351/freshservice> |
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| en-SG | <https://www.getapp.sg/alternatives/91351/freshservice> |
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| es | <https://www.getapp.es/alternatives/91351/freshservice> |
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| es-CO | <https://www.getapp.com.co/alternatives/91351/freshservice> |
| es-MX | <https://www.getapp.com.mx/alternatives/91351/freshservice> |
| fr | <https://www.getapp.fr/alternatives/91351/freshservice> |
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| fr-CA | <https://fr.getapp.ca/alternatives/91351/freshservice> |
| nl | <https://www.getapp.nl/alternatives/91351/freshservice> |
| nl-BE | <https://www.getapp.be/alternatives/91351/freshservice> |
| pt | <https://www.getapp.com.br/alternatives/91351/freshservice> |
| pt-PT | <https://www.getapp.pt/alternatives/91351/freshservice> |

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