---
description: Avaliações detalhadas do Zendesk Suite com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Zendesk Suite com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/287/help-desk-ticketing/software) > [Zendesk Suite](/software/9448/zendesk) > [Alternativas ao Zendesk Suite](https://www.getapp.com.br/alternatives/9448/zendesk)

# Alternativas ao Zendesk Suite

Canonical: https://www.getapp.com.br/alternatives/9448/zendesk

> Descubra as principais alternativas ao Zendesk Suite. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.com.br/software/91811/jira-service-management)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/91811/zendesk/vs/jira-service-management)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
   - [Ver perfil](https://www.getapp.com.br/software/119575/hubspot-service-hub)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/119575/zendesk/vs/hubspot-service-hub)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.com.br/software/10036/zoho-desk)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/10036/zendesk/vs/zoho-desk)
4. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Automação de vendas e CRM baseada na nuvem
   - [Ver perfil](https://www.getapp.com.br/software/90378/salesforce)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/90378/zendesk/vs/salesforce)
5. **LiveAgent** — 4.7/5 (1782 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.com.br/software/91301/liveagent)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/91301/zendesk/vs/liveagent)
6. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.com.br/software/8385/livechat)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/8385/9448/livechat/vs/zendesk)
7. **Freshdesk** — 4.5/5 (3432 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.com.br/software/10317/freshdesk)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/10317/zendesk/vs/freshdesk)
8. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.com.br/software/132287/milvus)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/132287/zendesk/vs/milvus)
9. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.com.br/software/105081/tidio-chat)
   - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/105081/zendesk/vs/tidio-chat)
10. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
    - [Ver perfil](https://www.getapp.com.br/software/116767/helpdesk)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/116767/zendesk/vs/helpdesk)
11. **Dynamics 365** — 4.4/5 (5823 reviews) — Aplicativos de ERP e CRM da Microsoft
    - [Ver perfil](https://www.getapp.com.br/software/90844/dynamics-365)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/90844/zendesk/vs/dynamics-365)
12. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.com.br/software/91379/intercom)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/91379/zendesk/vs/intercom)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
14. **Bitrix24** — 4.2/5 (991 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.com.br/software/90602/bitrix24)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/90602/zendesk/vs/bitrix24)
15. **Zoho Assist** — 4.7/5 (1414 reviews) — Suporte remoto instantâneo. Acesso remoto autônomo.
    - [Ver perfil](https://www.getapp.com.br/software/9913/zoho-assist)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/9913/zendesk/vs/zoho-assist)
16. **Odoo** — 4.2/5 (1307 reviews) — Pacote completo de apps de negócios integrados
    - [Ver perfil](https://www.getapp.com.br/software/102445/odoo)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/102445/zendesk/vs/odoo)
17. **Front** — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.com.br/software/102177/front)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/102177/zendesk/vs/front)
18. **SAP Customer Experience** — 4.3/5 (245 reviews) — Software CRM empresarial
    - [Ver perfil](https://www.getapp.com.br/software/90379/sap-crm)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/90379/zendesk/vs/sap-crm)
19. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.com.br/software/104597/genesys-cloud)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/104597/zendesk/vs/genesys-cloud)
20. **EngageBay CRM** — 4.7/5 (908 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.com.br/software/113999/engagebay-marketing)
    - [Comparar com Zendesk Suite](https://www.getapp.com.br/compare/9448/113999/zendesk/vs/engagebay-marketing)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Sistemas de Call Center](https://www.getapp.com.br/directory/275/call-center/software)
- [Sistemas de Help Desk](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)
- [Ferramentas de CRM Social](https://www.getapp.com.br/directory/558/social-crm/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/alternatives/9448/zendesk)
- [Ver perfil do produto](https://www.getapp.com.br/software/9448/zendesk)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.getapp.de/alternatives/9448/zendesk> |
| de-AT | <https://www.getapp.at/alternatives/9448/zendesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zendesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/9448/zendesk> |
| en-AU | <https://www.getapp.com.au/alternatives/9448/zendesk> |
| en-CA | <https://www.getapp.ca/alternatives/9448/zendesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/9448/zendesk> |
| en-IE | <https://www.getapp.ie/alternatives/9448/zendesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/9448/zendesk> |
| en-SG | <https://www.getapp.sg/alternatives/9448/zendesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/9448/zendesk> |
| es | <https://www.getapp.es/alternatives/9448/zendesk> |
| es-CL | <https://www.getapp.cl/alternatives/9448/zendesk> |
| es-CO | <https://www.getapp.com.co/alternatives/9448/zendesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/9448/zendesk> |
| fr | <https://www.getapp.fr/alternatives/9448/zendesk> |
| fr-BE | <https://fr.getapp.be/alternatives/9448/zendesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/9448/zendesk> |
| nl | <https://www.getapp.nl/alternatives/9448/zendesk> |
| nl-BE | <https://www.getapp.be/alternatives/9448/zendesk> |
| pt | <https://www.getapp.com.br/alternatives/9448/zendesk> |
| pt-PT | <https://www.getapp.pt/alternatives/9448/zendesk> |

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