---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Sistemas de Service Desk. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sistemas de Service Desk - As melhores ferramentas e fornecedores | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Service Desk](https://www.getapp.com.br/directory/1249/service-desk/software)

# Sistemas de Service Desk

Canonical: https://www.getapp.com.br/directory/1249/service-desk/software

Página: 1 / 2\
Próximo: [Próxima página](https://www.getapp.com.br/directory/1249/service-desk/software?page=2)

-----

## Produtos

1. [Zoho Desk](https://www.getapp.com.br/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
2. [Atera](https://www.getapp.com.br/software/102017/atera) — 4.5/5 (446 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
3. [Zendesk Suite](https://www.getapp.com.br/software/9448/zendesk) — 4.4/5 (4076 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
4. [InvGate Service Management](https://www.getapp.com.br/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de central de serviços de TI
5. [JIRA Service Management](https://www.getapp.com.br/software/91811/jira-service-management) — 4.5/5 (764 reviews) — Central de serviços simples criada com base no Jira.
6. [Freshdesk](https://www.getapp.com.br/software/10317/freshdesk) — 4.5/5 (3411 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
7. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1755 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
8. [Intercom](https://www.getapp.com.br/software/91379/intercom) — 4.5/5 (1132 reviews) — Mensageiro comercial para relacionamentos com clientes.
9. [Bitrix24](https://www.getapp.com.br/software/90602/bitrix24) — 4.2/5 (986 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
10. [Freshservice](https://www.getapp.com.br/software/91351/freshservice) — 4.5/5 (688 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
11. [Spiceworks Cloud Help Desk](https://www.getapp.com.br/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Software de monitoramento de servidores
12. [SolarWinds Service Desk](https://www.getapp.com.br/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
13. [SysAid](https://www.getapp.com.br/software/90863/sysaid) — 4.5/5 (512 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
14. [Milvus](https://www.getapp.com.br/software/132287/milvus) — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
15. [NinjaOne](https://www.getapp.com.br/software/108129/ninjarmm) — 4.7/5 (283 reviews) — Uma plataforma unificada e fácil de usar para gerenciamento de endpoint
16. [ManageEngine ServiceDesk Plus](https://www.getapp.com.br/software/20521/manageengine-service-desk-plus) — 4.4/5 (229 reviews) — Software de helpdesk de TI em nuvem
17. [HubSpot Service Hub](https://www.getapp.com.br/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
18. [Hiver](https://www.getapp.com.br/software/20502/hiver) — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
19. [TOPdesk](https://www.getapp.com.br/software/111785/topdesk) — 4.4/5 (110 reviews) — Suporte técnico e gerenciamento de serviços
20. [Desk Manager](https://www.getapp.com.br/software/2066040/desk-manager) — 4.8/5 (106 reviews) — Plataforma de ESM que facilita da gestão à operação
21. [Alloy Navigator](https://www.getapp.com.br/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Plataforma premiada de gerenciamento de ativos e de serviços de TI
22. [Device42](https://www.getapp.com.br/software/111013/device42) — 4.8/5 (59 reviews) — Ferramentas automatizadas de gestão e visualização de infraestrutura de TI
23. [ChangeGear](https://www.getapp.com.br/software/106161/changegear-itsm) — 4.0/5 (51 reviews) — Gestão abrangente de mudanças e serviços.
24. [Vision Helpdesk](https://www.getapp.com.br/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL
25. [HaloITSM](https://www.getapp.com.br/software/130803/haloitsm) — 4.7/5 (43 reviews) — Solução de gerenciamento de serviços de TI para gerenciar incidentes e ativos

-----

Página: 1 / 2\
Próximo: [Próxima página](https://www.getapp.com.br/directory/1249/service-desk/software?page=2)

## Categorias relacionadas

- [Software de Gestão de Ativos de TI](https://www.getapp.com.br/directory/325/it-asset-management/software)
- [Programas de Serviço de TI](https://www.getapp.com.br/directory/1049/it-service/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.com.br/directory/580/issue-tracking/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.com.br/directory/257/knowledge-management/software)
- [Software de Base de Conhecimento](https://www.getapp.com.br/directory/2823/knowledge-base/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/directory/1249/service-desk/software)
- [Todas as categorias](https://www.getapp.com.br/directory)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.getapp.de/directory/1249/service-desk/software> |
| de-AT | <https://www.getapp.at/directory/1249/service-desk/software> |
| en | <https://www.getapp.com/it-management-software/service-desk/> |
| en-AE | <https://www.getapp.ae/directory/1249/service-desk/software> |
| en-AU | <https://www.getapp.com.au/directory/1249/service-desk/software> |
| en-CA | <https://www.getapp.ca/directory/1249/service-desk/software> |
| en-GB | <https://www.getapp.co.uk/directory/1249/service-desk/software> |
| en-IE | <https://www.getapp.ie/directory/1249/service-desk/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1249/service-desk/software> |
| en-SG | <https://www.getapp.sg/directory/1249/service-desk/software> |
| en-ZA | <https://www.getapp.za.com/directory/1249/service-desk/software> |
| es | <https://www.getapp.es/directory/1249/service-desk/software> |
| es-CL | <https://www.getapp.cl/directory/1249/service-desk/software> |
| es-CO | <https://www.getapp.com.co/directory/1249/service-desk/software> |
| es-MX | <https://www.getapp.com.mx/directory/1249/service-desk/software> |
| fr | <https://www.getapp.fr/directory/1249/service-desk/software> |
| fr-BE | <https://fr.getapp.be/directory/1249/service-desk/software> |
| fr-CA | <https://fr.getapp.ca/directory/1249/service-desk/software> |
| nl | <https://www.getapp.nl/directory/1249/service-desk/software> |
| nl-BE | <https://www.getapp.be/directory/1249/service-desk/software> |
| pt | <https://www.getapp.com.br/directory/1249/service-desk/software> |
| pt-PT | <https://www.getapp.pt/directory/1249/service-desk/software> |

-----

## Dados estruturados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Brasil","address":{"@type":"PostalAddress","addressLocality":"São Paulo","addressRegion":"SP","postalCode":"04538-132","streetAddress":"Edifício FL Corporate Av. Brigadeiro Faria Lima 4300, 8º Andar Itaim Bibi, 04538-132 São Paulo"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Brasil oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.com.br","url":"https://www.getapp.com.br/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.br/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Brasil","url":"https://www.getapp.com.br/","@id":"https://www.getapp.com.br/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.br/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.br/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Sistemas de Service Desk","description":"Lista gratuita dos melhores softwares e aplicativos da categoria Sistemas de Service Desk. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.","url":"https://www.getapp.com.br/directory/1249/service-desk/software","about":{"@id":"https://www.getapp.com.br/directory/1249/service-desk/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.br/directory/1249/service-desk/software#breadcrumblist"},"@id":"https://www.getapp.com.br/directory/1249/service-desk/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.com.br/directory/1249/service-desk/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.br/#organization"},"inLanguage":"pt","isPartOf":{"@id":"https://www.getapp.com.br/#website"}},{"@id":"https://www.getapp.com.br/directory/1249/service-desk/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Service Desk","position":2,"item":"https://www.getapp.com.br/directory/1249/service-desk/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Sistemas de Service Desk - As melhores ferramentas e fornecedores | GetApp Brasil 2026","@context":"https://schema.org","@id":"https://www.getapp.com.br/directory/1249/service-desk/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.br/software/10036/zoho-desk","@type":"ListItem"},{"name":"Atera","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.com.br/software/102017/atera","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.br/software/9448/zendesk","@type":"ListItem"},{"name":"InvGate Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.com.br/software/101213/service-desk","@type":"ListItem"},{"name":"JIRA Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.com.br/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.br/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.br/software/91301/liveagent","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.br/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.br/software/90602/bitrix24","@type":"ListItem"},{"name":"Freshservice","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.com.br/software/91351/freshservice","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.getapp.com.br/software/91171/spiceworks-it-help-desk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.com.br/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.com.br/software/90863/sysaid","@type":"ListItem"},{"name":"Milvus","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.com.br/software/132287/milvus","@type":"ListItem"},{"name":"NinjaOne","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.com.br/software/108129/ninjarmm","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.com.br/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"HubSpot Service Hub","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.com.br/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Hiver","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.com.br/software/20502/hiver","@type":"ListItem"},{"name":"TOPdesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.com.br/software/111785/topdesk","@type":"ListItem"},{"name":"Desk Manager","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.getapp.com.br/software/2066040/desk-manager","@type":"ListItem"},{"name":"Alloy Navigator","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.getapp.com.br/software/113079/alloy-navigator","@type":"ListItem"},{"name":"Device42","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5db31a81-473f-42fd-9d45-aec6effa174c.jpeg","url":"https://www.getapp.com.br/software/111013/device42","@type":"ListItem"},{"name":"ChangeGear","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.getapp.com.br/software/106161/changegear-itsm","@type":"ListItem"},{"name":"Vision Helpdesk","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b68628d-ef15-46c9-bc9d-5eab00dc5b89.png","url":"https://www.getapp.com.br/software/90728/vision-helpdesk","@type":"ListItem"},{"name":"HaloITSM","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.getapp.com.br/software/130803/haloitsm","@type":"ListItem"}],"numberOfItems":25}
</script>