---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Sistemas de Help Desk. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sistemas de Help Desk - As melhores ferramentas e fornecedores | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)

# Sistemas de Help Desk

Canonical: https://www.getapp.com.br/directory/287/help-desk-ticketing/software

Página: 1 / 4\
Próximo: [Próxima página](https://www.getapp.com.br/directory/287/help-desk-ticketing/software?page=2)

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## Produtos

1. [Atera](https://www.getapp.com.br/software/102017/atera) — 4.5/5 (446 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
2. [InvGate Service Management](https://www.getapp.com.br/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de central de serviços de TI
3. [Zoho Desk](https://www.getapp.com.br/software/10036/zoho-desk) — 4.5/5 (2209 reviews) — O primeiro software de helpdesk sensível a contexto do setor
4. [HubSpot Service Hub](https://www.getapp.com.br/software/119575/hubspot-service-hub) — 4.4/5 (186 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
5. [Zendesk Suite](https://www.getapp.com.br/software/9448/zendesk) — 4.4/5 (4066 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
6. [TeamViewer](https://www.getapp.com.br/software/90948/teamviewer) — 4.6/5 (11617 reviews) — Software de suporte remoto, acesso remoto e reuniões online
7. [Freshdesk](https://www.getapp.com.br/software/10317/freshdesk) — 4.5/5 (3399 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
8. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1749 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
9. [LiveChat](https://www.getapp.com.br/software/8385/livechat) — 4.6/5 (1709 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
10. [Odoo](https://www.getapp.com.br/software/102445/odoo) — 4.2/5 (1289 reviews) — Pacote completo de apps de negócios integrados
11. [Intercom](https://www.getapp.com.br/software/91379/intercom) — 4.5/5 (1130 reviews) — Mensageiro comercial para relacionamentos com clientes.
12. [Bitrix24](https://www.getapp.com.br/software/90602/bitrix24) — 4.2/5 (979 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
13. [EngageBay CRM](https://www.getapp.com.br/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
14. [Salesforce Service Cloud](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud) — 4.5/5 (811 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
15. [ISL Light](https://www.getapp.com.br/software/114883/isl-light) — 4.7/5 (779 reviews) — Software de suporte remoto e acesso remoto não assistido
16. [JIRA Service Management](https://www.getapp.com.br/software/91811/jira-service-management) — 4.5/5 (759 reviews) — Central de serviços simples criada com base no Jira.
17. [Freshservice](https://www.getapp.com.br/software/91351/freshservice) — 4.5/5 (651 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
18. [Tidio](https://www.getapp.com.br/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
19. [Spiceworks Cloud Help Desk](https://www.getapp.com.br/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Software de monitoramento de servidores
20. [SolarWinds Service Desk](https://www.getapp.com.br/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
21. [Agile CRM](https://www.getapp.com.br/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
22. [SysAid](https://www.getapp.com.br/software/90863/sysaid) — 4.5/5 (503 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
23. [ServiceNow](https://www.getapp.com.br/software/9156/servicenow) — 4.5/5 (342 reviews) — Soluções na nuvem de serviço de TI empresarial
24. [Milvus](https://www.getapp.com.br/software/132287/milvus) — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
25. [Front](https://www.getapp.com.br/software/102177/front) — 4.5/5 (285 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes

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Página: 1 / 4\
Próximo: [Próxima página](https://www.getapp.com.br/directory/287/help-desk-ticketing/software?page=2)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software)
- [Programas de Serviço de TI](https://www.getapp.com.br/directory/1049/it-service/software)
- [Sistemas de Service Desk](https://www.getapp.com.br/directory/1249/service-desk/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.com.br/directory/650/customer-engagement/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.com.br/directory/580/issue-tracking/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/directory/287/help-desk-ticketing/software)
- [Todas as categorias](https://www.getapp.com.br/directory)

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