---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Gestão de Mão de Obra de Call Center. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Gestão de Mão de Obra de Call Center - As melhores ferramentas e fornecedores | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.com.br/directory/3707/call-center-workforce-management/software)

# Software de Gestão de Mão de Obra de Call Center

Canonical: https://www.getapp.com.br/directory/3707/call-center-workforce-management/software

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## Produtos

1. [Dynamics 365](https://www.getapp.com.br/software/90844/dynamics-365) — 4.4/5 (5825 reviews) — Aplicativos de ERP e CRM da Microsoft
2. [Bitrix24](https://www.getapp.com.br/software/90602/bitrix24) — 4.2/5 (993 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
3. [Salesforce Service Cloud](https://www.getapp.com.br/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
4. [Talkdesk](https://www.getapp.com.br/software/100659/talkdesk) — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
5. [Five9](https://www.getapp.com.br/software/91276/five9) — 4.2/5 (483 reviews) — Software de contato e call center na nuvem
6. [Genesys Cloud CX](https://www.getapp.com.br/software/104597/genesys-cloud) — 4.3/5 (264 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
7. [Insightful](https://www.getapp.com.br/software/101651/workpuls) — 4.8/5 (208 reviews) — Software de análise e produtividade da força de trabalho
8. [Playvox](https://www.getapp.com.br/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
9. [ZIWO](https://www.getapp.com.br/software/131291/ziwo) — 4.7/5 (108 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
10. [Sprinklr](https://www.getapp.com.br/software/100180/sprinklr) — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
11. [Assembled](https://www.getapp.com.br/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestão da força de trabalho
12. [Call Center Studio](https://www.getapp.com.br/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
13. [LeadDesk](https://www.getapp.com.br/software/129651/leaddesk) — 4.8/5 (13 reviews) — Sistema de atendimento ao cliente e vendas claro e eficiente
14. [CallAI](https://www.getapp.com.br/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
15. [3C Plus](https://www.getapp.com.br/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
16. [GoContact](https://www.getapp.com.br/software/2079139/gocontact) (0 reviews) — Plataforma de central de atendimento como serviço (CCaaS)

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.com.br/directory/107/voip/software)
- [Programas de Gravação de Ligações](https://www.getapp.com.br/directory/935/call-recording/software)
- [Sistemas de Telefonia](https://www.getapp.com.br/directory/294/telephony/software)
- [Sistemas de Call Center](https://www.getapp.com.br/directory/275/call-center/software)
- [Software de Chamadas Automáticas](https://www.getapp.com.br/directory/1067/auto-dialer/software)

## Links

- [Ver em GetApp](https://www.getapp.com.br/directory/3707/call-center-workforce-management/software)
- [Todas as categorias](https://www.getapp.com.br/directory)

## Esta página está disponível nos seguintes idiomas

| Localidade | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

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