---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Garantia de Qualidade de Contact Center. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Garantia de Qualidade de Contact Center - As melhores ferramentas e fornecedores | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Garantia de Qualidade de Contact Center](https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software)

# Software de Garantia de Qualidade de Contact Center

Canonical: https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software

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## Produtos

1. [Zoho Desk](https://www.getapp.com.br/software/10036/zoho-desk) — 4.5/5 (2209 reviews) — O primeiro software de helpdesk sensível a contexto do setor
2. [Insightful](https://www.getapp.com.br/software/101651/workpuls) — 4.8/5 (140 reviews) — Software de análise e produtividade da força de trabalho
3. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1748 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
4. [Nextiva](https://www.getapp.com.br/software/91289/nextiva) — 4.6/5 (914 reviews) — Simplificando a comunicação empresarial
5. [Talkdesk](https://www.getapp.com.br/software/100659/talkdesk) — 4.5/5 (732 reviews) — Software de central de atendimento baseado na nuvem.
6. [Five9](https://www.getapp.com.br/software/91276/five9) — 4.2/5 (481 reviews) — Software de contato e call center na nuvem
7. [CloudTalk](https://www.getapp.com.br/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
8. [Genesys Cloud CX](https://www.getapp.com.br/software/104597/genesys-cloud) — 4.3/5 (261 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
9. [XM for Customer Experience](https://www.getapp.com.br/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
10. [Playvox](https://www.getapp.com.br/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
11. [Squaretalk](https://www.getapp.com.br/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews) — Solução Deskforce para aumentar o desempenho do agente.
12. [Sprinklr](https://www.getapp.com.br/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
13. [Froged](https://www.getapp.com.br/software/2050795/froged) — 4.5/5 (56 reviews) — Software de engajamento com o cliente
14. [Call Center Studio](https://www.getapp.com.br/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
15. [Zendesk QA](https://www.getapp.com.br/software/2047802/klaus) — 4.9/5 (23 reviews) — Plataforma de suporte e gestão da qualidade
16. [LiveCaller](https://www.getapp.com.br/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestão da comunicação com clientes e de bate-papo ao vivo.
17. [CallAI](https://www.getapp.com.br/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
18. [CallMiner Eureka](https://www.getapp.com.br/software/2036991/callminer-eureka) — 4.6/5 (5 reviews) — Solução omnichannel de análise de fala para centrais de atendimento
19. [3C Plus](https://www.getapp.com.br/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
20. [Audire.ai](https://www.getapp.com.br/software/2080524/audire-ai) (0 reviews) — Garantia de qualidade em 100% das interações com o cliente

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.com.br/directory/107/voip/software)
- [Sistemas de Telefonia](https://www.getapp.com.br/directory/294/telephony/software)
- [Programas de Gravação de Ligações](https://www.getapp.com.br/directory/935/call-recording/software)
- [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.com.br/directory/3707/call-center-workforce-management/software)
- [Sistemas de Call Center](https://www.getapp.com.br/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software)
- [Todas as categorias](https://www.getapp.com.br/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3834/contact-center-quality-assurance/software> |
| de-AT | <https://www.getapp.at/directory/3834/contact-center-quality-assurance/software> |
| en | <https://www.getapp.com/all-software/contact-center-quality-assurance/> |
| en-AE | <https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software> |
| en-AU | <https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software> |
| en-CA | <https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| en-GB | <https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software> |
| en-IE | <https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software> |
| en-SG | <https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software> |
| en-ZA | <https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software> |
| es | <https://www.getapp.es/directory/3834/contact-center-quality-assurance/software> |
| es-CL | <https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software> |
| es-CO | <https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software> |
| es-MX | <https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software> |
| fr | <https://www.getapp.fr/directory/3834/contact-center-quality-assurance/software> |
| fr-BE | <https://fr.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| fr-CA | <https://fr.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| nl | <https://www.getapp.nl/directory/3834/contact-center-quality-assurance/software> |
| nl-BE | <https://www.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| pt | <https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software> |
| pt-PT | <https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software> |

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