Avaliações do ADP Workforce Now

ADP Workforce Now

4,4 (6.879)
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Pacote de gestão de capital humano (HCM, na sigla em inglês) baseado na nuvem

Classificação geral

4,4 /5
(6.879)
Relação qualidade/preço
4,2/5
Recursos
4,3/5
Praticidade
4,3/5
Suporte ao cliente
4,2/5

88%
dos usuários recomendam este app
Classificar por

6879 avaliações

Avaliador Verificado
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Gestão de RH

Avaliado em 27/06/2024

Vantagens

A interface principal é amigável e bem direta. Possui função de ocultar dados sensíveis com opção de revelar quando necessário.

Desvantagens

A interface mais específica para registro de férias, por exemplo, é arcaica e difícil de utilizar.

Alex
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Para quem pretende usar o sistema ADP no dia a dia como ferramenta de demonstrativos de...

Avaliado em 25/07/2023

De forma geral o minha experiência na usabilidade do sistema foi muito boa.

De forma geral o minha experiência na usabilidade do sistema foi muito boa.

Vantagens

A ferramenta é muito simples e clara no quesito usabilidade do funcionários

Desvantagens

Um dos pontos que para minha experiência eu menos gostei foi a alteração de senha, já que eu precisava alterar a senha quase que sempre.

jussara
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

satisfação

Avaliado em 15/03/2023

Pagamentos de funcionários.

Pagamentos de funcionários.

Vantagens

Produto muito útil e facil de usar. Recomendo para todos

Desvantagens

A demora no suporte de atendimento ao cliente

Tayna
Tayna
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 501–1.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Visualização

Avaliado em 23/11/2021

Utilizo desde que ingressei na minha atual empresa e nunca tive nenhum problema com a ferramente....

Utilizo desde que ingressei na minha atual empresa e nunca tive nenhum problema com a ferramente. Sempre nos atendeu muito bem.

Vantagens

A ferramenta nos permite enxergar com facilidade tudo o que ocorre no RH, trazendo super exemplificado os benefícios que possuo.

Desvantagens

Embora seja por questão de segurança, o trâmite para redefinir senha.

Gabriel
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sou Gabriel recomendando o ADP Workforce Now

Avaliado em 13/11/2022

muito bom, super recomendo

muito bom, super recomendo

Vantagens

O produto é fácil de usar, sem burocracias.

Desvantagens

as vezes o aplicativo apresenta lentidão.

Rodrigo
Classificação geral
  • Setor: Construção
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Feedback sobre ADP

Avaliado em 19/09/2021

A experiência é positiva, pois automatiza o trabalho de pagamento e benefícios.

A experiência é positiva, pois automatiza o trabalho de pagamento e benefícios.

Vantagens

Controla o fluxo de salários e benefícios aos colaboradores da empresa.

Desvantagens

Demora a disponibilizar o contra cheque por email.

Jeremy
Jeremy
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Review from a cleaning company

Avaliado em 05/08/2024

It's been very positive I would use this everyday and recommended to anybody

It's been very positive I would use this everyday and recommended to anybody

Vantagens

The ability to allow all of workers to connect through a single app and see everything they need to see for their job that day

Desvantagens

Some of the abilities need to be updated because it's still a little janky on Android

LIN
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great tool for employee and payroll management

Avaliado em 31/10/2024

Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and...

Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and Accounting systems. Each time when we have a new hire or an update for current employees, we have to input the same info twice. We also have to import the GL file to our accounting system manually.

Vantagens

It's a great tool for employee and payroll management. I like the reporting feature.

Desvantagens

the UI design of WFN is not the best. The menu is not organized in a way that easy to browse. The implementation process is also challenging

Neil
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Let's Go Oilers

Avaliado em 09/11/2024

Limited but informative. It has alot of valuable information that is easily accessible.

Limited but informative. It has alot of valuable information that is easily accessible.

Vantagens

Easy to figure out for employee's who want to me updated and check on valuable information.

Desvantagens

The OS could definitely be tweeted for employers who are running payroll.through the payroll application.

Tabatha
Classificação geral
  • Setor: Energias renováveis e meio ambiente
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Transitioned from ADP Workforce to Paycom

Avaliado em 30/09/2024

It was difficult to navigate and it was better than TotalSource where I had a number of compliance...

It was difficult to navigate and it was better than TotalSource where I had a number of compliance issues. The reporting could have been more robust

Vantagens

I used ADP Workforce Now after I migrated away from ADP Total and I had to bring everything in house. The initial set up was not difficult

Desvantagens

I have many. My implementation manager fell out of the process and we were left to figure out implementation, especially during the parallel testing

Alternativas consideradas

Paycom

Razões para escolher o ADP Workforce Now

ADP Totalsource had so many issues, including compliance, taxes, and poor customer service. One hand did not know what the other hand was doing.

Razões para mudar para o ADP Workforce Now

I wanted to bring everything in house and I thought the easiest way to do this is to stay with the ADP products
James
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Employee perspective

Avaliado em 22/11/2024

It has been good, being able to coordinate hours worked with potential income.

It has been good, being able to coordinate hours worked with potential income.

Vantagens

It connects your payroll with your work schedule.

Desvantagens

There are a large number of verifications steps to get into any part of the program

Brian
Classificação geral
  • Setor: Pesquisa
  • Porte da empresa: 201–500 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

ADP for the productive worker

Avaliado em 17/10/2024

ADP workforce is good overall. It's user friendly and pretty easy to navigate around the website....

ADP workforce is good overall. It's user friendly and pretty easy to navigate around the website. The apps are probably fixed now, so it's well worth the use.

Vantagens

One of the strengths of ADP was its ease of access. The interface was pretty user friendly and navigating around the site was pretty straight forward. It was also easy to clock-in and clock-out when I was hourly. Finding what you need to request time off, reviewing your benefits, and wag breakdown were easy to find.

Desvantagens

The website was okay, but the app was glitchy and had login issues at the time I was using them. I don't know if the glitches have been fixed now.

Amir
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

adp review

Avaliado em 06/11/2024

ADP Workforce Now is user-friendly but could improve in support.

ADP Workforce Now is user-friendly but could improve in support.

Vantagens

easy to use, mobile, I know my hours and vacations

Desvantagens

nothing really, everything works fine for me

Adrian
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 501–1.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

When You Use ADP You Don't Need To Worry About Your $$$$

Avaliado em 15/10/2024

ADP is one of the best workplace apps in terms of pay. Any and all employees have access not just...

ADP is one of the best workplace apps in terms of pay. Any and all employees have access not just to their most recent paystubs but the ability to compare them to other periods and time of the year. They also have a PDF of the actual work paystub, Incase you take a more diligent approach when it comes to keeping your reciepts

Vantagens

It makes it easy to check out your pay stub a few days in advance. Helping in case there was any discrepancy in pay, hours or vacation time.

Desvantagens

Occasionally there can be issues signing in or random maintenance hours occuring on pay days

Avaliador Verificado
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

ADP an efficient multipurpose application

Avaliado em 07/10/2024

Vantagens

Application is user friendly with ios and android

Desvantagens

App on ios needs more options to for resource tools.

Kesha
Kesha
Classificação geral
  • Setor: Relações governamentais
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

ADP Not user friendly for employment with multiple companies

Avaliado em 13/10/2024

When it is functional for the company you currently work for, it is actually a great tool. But if...

When it is functional for the company you currently work for, it is actually a great tool. But if you run into an issue of multiple companies having used this system, then its difficult to get the issue corrected.

Vantagens

It is a great tool to that keeps track of the time and benefits for the company you work for.

Desvantagens

If you have ever worked for another company that uses ADP, it is very difficult to correct the system without calling in. Customer service has not been all that great with this issue unfortunately.

Dominique
Classificação geral
  • Setor: Consultório médico
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

My Opinion of ADP

Avaliado em 23/07/2024

I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to...

I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to manage my team's payroll efficiently.

Vantagens

I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.

Desvantagens

Sometimes the app has glitches and when we clock in or out the app doesn't collect our times

Trina
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ADP appt review

Avaliado em 22/08/2024

For the most part I enjoyed the system most because anything you needed to see was very easy to...

For the most part I enjoyed the system most because anything you needed to see was very easy to view but not always accessible

Vantagens

I like the ease that you could move around in the system

Desvantagens

The only hard part of the app was requesting you time off

Khrysty
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great for bigger companies

Avaliado em 12/09/2024

It was great! The dashboard is so user friendly for both the employee and administrator.

It was great! The dashboard is so user friendly for both the employee and administrator.

Vantagens

I like that it is a one stop area for all employees needs.

Desvantagens

The price was just too expensive for a small company. Was hard to get to the right place when calling customer service.

Cindy
Classificação geral
  • Setor: Serviços meio ambientais
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Switched to ADP

Avaliado em 26/09/2024

I had a great experience with all the team I worked with at ADP. I could call my sales team with...

I had a great experience with all the team I worked with at ADP. I could call my sales team with questions regarding anything and they would help instead of sending me elsewhere. Everyone was really personable.

Vantagens

Easy to understand and follow. Good support team, very knowledgeable.

Desvantagens

Conversion was a little rough but I was helped through it. Change is always a pain.

Salma
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

ADP WFN - Employer Admin Experience

Avaliado em 16/08/2024

I think their customer service general line for employers is pretty good but the account managers...

I think their customer service general line for employers is pretty good but the account managers assigned to the accounts are just not high quality account managers. They lack communications and follow ups. There have been many times where they AM contradicts themselves and are just not confident in their responses and end up giving us direction that is just not correct.

Vantagens

I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.

Desvantagens

I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.

Cherie
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

ADP Workforce Now user review 2024

Avaliado em 07/10/2024

My overall experience with ADP is great. It is definitely user-friendly and secures your privacy. I...

My overall experience with ADP is great. It is definitely user-friendly and secures your privacy. I would recommend any business to use ADP Workforce Now.

Vantagens

ADP Workforce Now allows you to log in via the mobile app or on a your personal browser or in your work browser. The mobile app says Good Morning (your name) and allows you to quickly access inform about your most recent paystub. You can view pay and tax statements to 2022. You can update your w4 tax withholding. You can view your timecard and so much more.

Desvantagens

I provide a 4 star rating for one reason. In the past I've had other jobs using ADP Workforce Now. None of those jobs, or tax documents are listed in one ADP. In order to access this information you'd need to remember your login information

Cassandra
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Efficient and User Friendly - My experience with ADP Workforce Now

Avaliado em 08/10/2024

Overall, ADP Workforce has proven to be very efficient. The features streamline the process needed...

Overall, ADP Workforce has proven to be very efficient. The features streamline the process needed for employees to navigate through various HR processes. Its very user friendly, accurate, and payments are timely.

Vantagens

I have been using ADP Workforce Now for several years, and it has been a very invaluable tool. What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and employee management. One of hte features that stand out is the self-service portal that allows employees to access paystubs, request time off and update personal information with ease. Overall, ADP Workforce has greatly improved HR operations and I highly recomment this platform.

Desvantagens

Some of my least favorite is there is no live chat support, the bot feature is not as helpful as being able to speak to a representative. Also the customer service and technical support are not as favorable as I would like.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Works with a clean look

Avaliado em 08/08/2024

This is one of the most popular time and payroll management software out there. Almost everyone...

This is one of the most popular time and payroll management software out there. Almost everyone uses it and I'm familiar with it. The looks and function of the menus have improved over the years. I don't have many complaints about ADP. I think it's pretty good.

Vantagens

The UI is simple and clean. Most menus are organized in a way that seems intuitive, like where to find calendars for PTO or time clock function. It's definitely one of the most popular timesheet and payroll software out there.

Desvantagens

For non-salary employees, it used to be hard to find the place where to clock-in and clock-out. This has definitely cleaned up over time and now in a more prominent place.

I remember signing up for benefits through ADP for the next year and the W9 part is confusing. It steps you through with questions rather than filling out the form, then puts in the answers for you. I accidentally claimed too much and didn't get federal taxes taken out and had to add in extra money to make up for it.

Justin
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

ADP Workforce Now

Avaliado em 07/08/2024

It has been a good experience. My career has greatly advanced since using ADP Workforce Now.

It has been a good experience. My career has greatly advanced since using ADP Workforce Now.

Vantagens

The simplicity of clocking in and out. That the pay statements are organized well and easily accessible.

Desvantagens

Only being able to clock in from the internet. If I am having computer problems, I am not able to clock in.