Avaliações do Time Tracker
Time Tracker
Classificação geral
Filtrar por
Porte da empresa
Tempo utilizado
3020 avaliações
- Setor: Engenharia civil
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
arkon-Rastreador de tempo
Avaliado em 02/02/2023
No geral e bom, com uma interface clara e de facil entendimento
No geral e bom, com uma interface clara e de facil entendimento
Vantagens
excelente de fácil manuseio, uma ferramenta que uso para acompanhar o tempo gasto nos projetos que lhe interessam. porem a forma de intalaçao deixou a desejar, sugiro melhorias
Desvantagens
o que menos gostei foi a dificldade de instalar
- Setor: Pesquisa
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
MP Comunicações
Avaliado em 11/01/2023
Experiência foi boa até agora pelo fácil acesso e a instalação
Experiência foi boa até agora pelo fácil acesso e a instalação
Vantagens
Fácil acesso do aplicativo por dentro do esperado
Desvantagens
Alguns reajustes básicos dentro do servidor que precisam ser melhorados
- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Ótimo aplicativo ótimo aplicativo
Avaliado em 04/01/2023
Vantagens
Facilita o dia a dia e organização no trabalho
Desvantagens
O seu benefício é sempre complicado né para quem está começando
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Nice tool for creating a good working culture
Avaliado em 20/09/2022
It has been very easy to use since now. I do like the softwares which improve the productivity of...
It has been very easy to use since now. I do like the softwares which improve the productivity of the team and our brand. Keep adding new features.
Vantagens
I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth.
Highly recommended.
Desvantagens
I don't count any cons but I do have some suggestions to grow the users.
They should charge lesser and they needs to work more on billing and invoicing.
Alternativas consideradas
Google WorkspaceRazões para escolher o Time Tracker
Not productive at all.Software anterior
Google Forms- Setor: Mídia digital
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy and Effective Time Tracking with Time Tracker
Avaliado em 08/04/2023
Overall, Time Tracker is an excellent time tracking software. It is simple to use and provides a...
Overall, Time Tracker is an excellent time tracking software. It is simple to use and provides a lot of useful features. It makes it easy to keep track of time and manage projects.
Vantagens
Time Tracker is an incredibly user-friendly and intuitive time tracking software. It is so easy to use and makes tracking time for projects a breeze. It also provides lots of useful features, like setting milestones and tracking progress.
Desvantagens
The only downside to Time Tracker is that it doesn't offer any integrations with other software. This can be a bit inconvenient if you need to combine data from different sources.
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.
Avaliado em 10/07/2018
I was able to track my time and tell my boss what I did. (That's about it, it made little to no...
I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).
Vantagens
It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.
Desvantagens
This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The right fit for our team and business
Avaliado em 17/01/2023
Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. ...
Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. The Outlook integration features have cut the time entry activity by at least 75%. Users keep up with their time throughout the day, so near-realtime insight into the activity of the team is readily available. Previously they would wait until the end of the day or end of the week to enter time, so progress was difficult to monitor. Support has been responsive and helpful, so most any issue we encountered is solved or logged for future enhancement
Vantagens
We work on multiple client projects through the day. Most consultants track their time in their Outlook calendar and transfer those times to our former system on a daily or weekly basis. Time Tracking in Outlook, assigning that time to clients and projects in one action and synching with the online portal has made an extremely tedious, non-value-added activity a simple and non-intrusive task in our consultants' work days and has already paid back the cost in added productivity.
Desvantagens
Reporting functionality is limited and somewhat archaic and doesn't match our measurement and tracking methods. Exports of the Time Tracker data through the API has allowed us to measure our consultants and business in the way that we choose to. I would prefer a method to customize the fiscal calendar/fiscal periods for reporting, but again, we have handled this through export of the data and imposing our fiscal calendar on the data for meaningful reporting.
Alternativas consideradas
TimeCampRazões para mudar para o Time Tracker
Cost, features, ease of implementation, Outlook Integration, API for data retrieval.- Setor: Engenharia civil
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great software for timesheets/getting time entries to accounting software
Avaliado em 29/01/2021
Great, our company entered time manually on paper time sheets for over a decade and this has...
Great, our company entered time manually on paper time sheets for over a decade and this has allowed us to save time, money, and allow our managers/owners to cut back on people entering in more time than they should and actually understanding how much time is going to what jobs.
Vantagens
The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.
Desvantagens
The mobile app needs improvement, specifically when entering in time. Don't put the billable toggle down at the bottom because when a user is entering non-billable work they should have no customer. Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first. Also it would be great if there was a feature that forced the app to sync with the database automatically.
Alternativas consideradas
QuickBooks TimeRazões para mudar para o Time Tracker
Price and the fact that it had features that Tsheets didn't.- Setor: Produção audivisual
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great, Inexpensive way to connect to QuickBooks
Avaliado em 18/01/2023
An inexpensive way to accurately track your billable time and quickly get that info into Quickbooks.
An inexpensive way to accurately track your billable time and quickly get that info into Quickbooks.
Vantagens
We use Time Tracker in our video production company to track billable hours for all invoicing. This includes editing time, purchasing stock footage, equipment rentals, shoots, etc. All of this information needs to be accurately conveyed to Quickbooks in order for us to bill our clients appropriately.
Desvantagens
Being a web-based product, there are sometimes when the software is down and you can't access the time tracker. This can cause us to lose track of billable time.
- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A PErsonal Look at Time Tracker - An All in One Time Management Tool
Avaliado em 28/01/2023
Overall, I've been very happy with my experience with Time Tracker. It's been a great tool for...
Overall, I've been very happy with my experience with Time Tracker. It's been a great tool for helping me stay on track and stay organized.
Vantagens
With Time Tracker, I am able to effectively plan and manage my time, allowing me to stay organized and on top of tasks. I love being able to track how much time I spend on projects and the ability to set goals and reminders.
Desvantagens
Unfortunately, Time Tracker's interface can be a bit confusing and overwhelming. It also lacks some key features that other time tracking apps have, such as team collaboration capabilities.
- Setor: Design
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Time Tracker review
Avaliado em 31/12/2021
Time Tracker was a good option for me as a freelancer. I used it for a while since it was the...
Time Tracker was a good option for me as a freelancer. I used it for a while since it was the tracker my client at the time favored and had no real issues when working with it. I did not stick to it mainly because as a freelance I adapt to the needs and preferences of every client and not all of my projects require a tool as rich-featured as this one, but other than that had no issues with it.
Vantagens
- Easy to use, takes no time to get started.
- Does not require training.
- You can track time for different projects and clients.
- Dashboards are clear and useful.
- Helps to know how much time is spent on each project and client.
- Clients can easily see how time was spent and what are you charging for.
- Automatically saves time entries.
- Helps to see which tasks take longer, evaluate productivity and performance.
- Can be used in multiple devices.
- Allows to easily correct errors.
- You can download the app or use the web app.
Desvantagens
- Did not love the UI. The design could be improved.
- Several features I did not understand nor use.
- It is not complicated to learn how to use, but some things could still be simplified.
- Setor: Construção
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Time Tracker by ebillity Review
Avaliado em 28/08/2019
Between 8-9 because I think this Time Tracker has the potential to be built upon.
Between 8-9 because I think this Time Tracker has the potential to be built upon.
Vantagens
The ease of putting your data into the system.
Desvantagens
I wish there were a "reports" option inside the *app for use in iphone, ipad, or andriod phone with going to a desktop.
Also, I would like to see if a communication hub such as slack to communicate to ALL users at once. That feature would need to be used inside the *app.
Alternativas consideradas
QuickBooks TimeRazões para mudar para o Time Tracker
More economical and the addition of the expense tracker.- Setor: Design
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
TimeTracker by eBility review
Avaliado em 07/09/2018
Overall, we have been very happy with TimeTracker in our business, and would recommend to other...
Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.
Vantagens
We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.
Desvantagens
The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.
Resposta do eBillity
Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Works great!
Avaliado em 20/11/2019
It has helped us to keep track of our employees and where they spend their time, keeping records of...
It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.
Vantagens
It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.
Desvantagens
It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
I never needed any customer support and I don't know how much the software costs.
Avaliado em 16/07/2018
Paid.
Paid.
Vantagens
It's the only computer software I have never needed help with. It keeps it simple.
Desvantagens
That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.
- Setor: Redação e edição de texto
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Simple and straightforward time tracking software.
Avaliado em 30/12/2022
To log in, plan projects, manage tasks, create weekly and monthly calendars, track time and...
To log in, plan projects, manage tasks, create weekly and monthly calendars, track time and spending, and more, use TimeTracker. The nicest thing about time tracking is that it makes developers stay on target by imposing stringent time constraints. The client can check the developer's track record. It is easy for the customer and the coder to see through it. The greatest timekeeping programme is what will change our company. We will literally spend less time on administration and more time producing money thanks to online time tracking and billing. It is a professional way for our company to measure time and cut costs at a reasonable price.
Vantagens
I like how simple it is to categorise your time with this software—it only takes a few clicks.I also appreciate that you can submit your time without doing it all for specific days of the week. Additionally, the layout of the website is generally user-friendly. It isn't very weird or intriguing, but it is doable. Utilization is simple and uncomplicated. It carries out its intended function. You can make billable service items and track how much time you spent on each one. I manage my schedule, work, and projects with Time Tracker. The information gathered can be used to compute payroll and expenses. Additionally, any issues you have can be resolved by TimeTracker's customer care.
Desvantagens
It functions properly, however occasionally there are glitches that require you to re-enter data. I can't comment from firsthand experience, but I've heard that the software's administrative interface can be confusing.
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
We have had great success using this software. Easy to use, provides great, basic features.
Avaliado em 10/07/2018
Ability to work remotely
Ability to work remotely
Vantagens
This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.
Desvantagens
The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Best and easy to use application for time and expense tracking
Avaliado em 08/05/2023
Time tracking applications provide numerous benefits. It help individuals and businesses effectively...
Time tracking applications provide numerous benefits. It help individuals and businesses effectively manage their time, improve productivity, optimize resource allocation, track project progress, and generate accurate reports for billing and analysis. Time tracking application enable better time management, enhanced efficiency, and informed decision-making, resulting in improved productivity and overall success.
Vantagens
Really great and easy to use, flexible as bave Mobile access. Helped us in below mentioned thingsEfficient time tracking and management.Streamlined project planning and resource allocation.Accurate reporting and analytics for productivity evaluation.Integration with other tools for seamless workflow management
Desvantagens
Enhancing the user interface for a more intuitive and visually appealing experience.Adding more advanced customization options to tailor the tracking process to individual preferences.Improving performance and responsiveness to ensure smooth usage, especially with large amounts of data.Expanding integration options with a wider range of project management and accounting tools for increased versatility.
- Setor: Varejistas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Time keeping and Resource Management made easier with Time Tracker
Avaliado em 05/06/2023
Vantagens
Every business needs to keept tab of all your business operations from knowing employees productivity, the clients, projects making or costing the business more money. With Time Tracker we are able to track time irregadless our location and even if you are offline. The mobile app is handy to work from anywhere. The premium version is reasonably priced for all to afford. Its very easy to use with no to minimal training required. Keeping records with Time Tracker is accurate and helps our company know where and when to cut costs, knowing which employees requires help and training, which projects requires more time to complete among others.
Desvantagens
Time is money and when utilised well, you get reward for increased productivity and generally meeting your company’s goals. Time Tracker is what every business needs to suceed
- Setor: Biotecnologia
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Effective product to easily track customer time
Avaliado em 26/01/2023
Overall, it is a good product and I would recommend it.
Overall, it is a good product and I would recommend it.
Vantagens
Ease of using mobile app to track time. Ease of adding new customers and employees. Also the customer support is excellent. It is great to be able to get a live person to speak to.
Desvantagens
I would like the app to react more quickly. I would like to be able to have the ability to run additional monthly reports automatically (time per customer and provided as separate PDFs that I can provide to my customers with their invoice). I now have to do this manually.
Alternativas consideradas
QuickBooks TimeRazões para mudar para o Time Tracker
I can't remember why we choose it.- Setor: Engenharia mecânica ou industrial
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Time Tracker a good product for a small company
Avaliado em 19/01/2023
Not using paper time sheets and having to manually input that information into Quick Books is an...
Not using paper time sheets and having to manually input that information into Quick Books is an enormous time saver and ensures greater accuracy.
Vantagens
it replaced very cumbersome paper time sheets with a product that connects to our accounting system and allows us to easily create payroll and invoices within that accounting system. The customer service is responsive and knowledgeable.
Desvantagens
One feature that seems to have broken in the last year is the connection to Quick Books. It now has to be manually enabled every time we need to connect them. We don't know if this is an issue with Time Tracker or Quick Books, but given our terrible issues with QBs for over a year now, we suspect it might be on their end. Also, the new template does not allow for good PDF printing - I have to change it to "classic" to save the time sheets as PDFs for our files.
- Setor: Engenharia civil
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Works great if you use the website to put in your time.
Avaliado em 16/07/2018
We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to...
We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to Quick Books.
Vantagens
The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!
Desvantagens
The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.
Resposta do eBillity
Hi Andrew!
Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product.
Please feel free to check out our new and improved mobile app:
IOS:
https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8
Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker
Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!
-Alex from eBillity
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Simple and intuitive interface; easily track time on computer or phone.
Avaliado em 31/07/2018
Vantagens
Its simple and intuitive interface are my favorite aspect. I find that the actual actions of setting a running timer or filling in the times after the fact are both easy to do because the interface is designed in a way that one would predict it should be. The ability to carry over hours on the same task into the next day is very helpful as well due to the fact that as an attorney, often my tasks go way past midnight. This leads to greater clarity for the customer as to what she is being charged for which task that was done when.
Desvantagens
What I like least about Ebillity is the fact that it is very difficult to reconfigure the size of the columns in the Timesheets view. there is often not enough room for me to see the entire task description at one glance. Further, there is no way to set up standard task descriptions that could be more speedily added from a dropdown menue. Furthermore, if non-administrators could have access to viewing current billing and invoices without actually being able to change any data that would be a tremendous plus. In small firms, the billing administrator is not always around when clients have questions regarding their bills.
- Setor: Companhias aéreas/Aviação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Has the right features but it's expensive and app is glitchy
Avaliado em 06/02/2023
For some of your customers a sales person is not needed. It was nice to get someone contacting me...
For some of your customers a sales person is not needed. It was nice to get someone contacting me but some applications are more simple. I just need my employes to clock in and clock out, to approve the timesheet and import to Quicbooks. In my opinion $60/month for 4 employees for these features is too much.
Vantagens
Integration with Quickbooks is the main reason I use the software. The mobile app for my employees to track time.
Desvantagens
I have used previous early versions of this software for years and came back to it when I needed it. But, for what I need there are a lot of unused features that are challenging to opt out of but regardless I pay for. There should be less expensive version without the extra features that I don't need in my current application, reimbursing, invoicing, customer selection, etc. (These are needed when tracking lawyer time, but not in my manufacturing setup). Setup would be easier to navigate and perhaps the app would be less robust and glitchy. I frequently deal with employees having issues with the app. Freezing up, needing re-install or amending incorrect entries because of the glitches. This costs me my time and their time. This is the reason that I am looking for an alternate solution, and when it presents itself I will likely switch.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
It's passable but it could be better
Avaliado em 20/12/2018
It's a pretty straight forward app that ties into QB. The price is moderate given the functionality...
It's a pretty straight forward app that ties into QB. The price is moderate given the functionality and bugs. The concept is good but the delivery needs polishing.
Vantagens
A web front end to track time for billable projects makes life so much easier for employees. The concept is pretty straight forward.
Desvantagens
Using the service was ok as a user but administering it was...tricky. Getting new job codes to synchronize and become active was always a dance of clicks and back end re-syncs. It never really worked right with just a single sync making them become active. Support would always just make me re-sync the entire db and even then it still did not work. I only hope I did not lose any billable time... I always dreaded having to add new codes and that's not the way it should be.
Resposta do eBillity
Hello Warren.
Thank you very much for your business and time in using Time Tracker by eBillity. We greatly appreciate the support and feedback.
If you have any comments, questions, or concerns about Time Tracker, please give us a call at 800-851-0992 to reach our customer support agents. We would be happy to assist you.
Furthermore, we are adding new features in 2019, with Facial Recognition, more detailed GPS tracking, Time Cards, and a Punch In/ Punch Out kiosk. We have also worked to improve our basic features as well. I see you encountered some technical difficulties from our end before and greatly appreciate your patience with us.
Thank you again for your business and your time.