Avaliações do HubSpot Sales Hub

Gosto muito da abrangência de customização proporcionada pela ferramenta, possui uma API de fácil manipulação e uma grande gama de integrações para potencializar suas automações e análises.A possibilidade de manter as áreas de marketing e vendas em uma só plataforma com performance satisfatória.

Embora a abrangência de customização e capacidade de automações sejam prós, também jogam contra a ferramenta. Recomendo que caso deseje ingressar e iniciar a utilização deste CRM, que tenha em seu time alguém experiente na sua manipulação e configuração e defina exatamente o papel de cada usuário dentro da ferramenta, evitando duplicidade de informações e automações, que podem gerar um custo extra bem grande no fim do mês.Embora venha melhorando nos últimos meses, muitos dos relatórios não são 100% precisos e, como o CRM trabalhar principalmente com os dados atuais, muitas vezes é necessário que o usuário recorra à outras ferramentas para gerar análises mais profunda relacionadas a dados como histórico de movimentações dos negócios ao longo do funil de vendas.

Integrações via API, Plataforma bem didática, ele é bem prático.

Não consigo pensar em nada no momento. Realmente gostei muito.

O que mais gostei foi a facilidade de acompanhar todo o processo de vendas no HubSpot Sales Hub. A plataforma oferece um painel intuitivo que permite visualizar todas as etapas do funil de vendas, desde a prospecção até o fechamento.

Achei a interface um pouco confusa no início.

O HubSpot Sales Hub me proporcionou uma visão holística do meu funil de vendas e uma gestão mais eficiente do meu processo de vendas

Tirando o inicio que tive um pouco de dificuldades para aprender, não tenho resenhas negativas.

Atualmente utilizo para gerenciamento de vendas da equipe em prospecção do cliente até a conclusão final da venda.Acredito que tenha muito mais a agregar, por ora, utilizo funções simples.

Estou amando os recursos que estou utilizando.

Funciona muito bem em termos de acompanhamento de oportunidades, leads, clientes etc.

O upload de documentos pode se perder em negócios, contatos ou empresas."

1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

3) All-in-one
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

4) Community
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

The online help has been wonderful. Lots of options to make your business organized once you learn it.

The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.

It is great because you have a clear vision about. What are you gonna do and it is easy-going to handle!

It is like a one stop shop place!When you don’t have any background with CRM they have a good options for you to develop at whatever you want.

I found HubSpot to be well designed and highly intuitive.

I have had some issues with how documents are managed and I did have a request for the ability to add customizable task definitions which would suit our workflow better. Not sure if I should be proud or pissed when they added the option to the upgraded version of HubSpot.

It is useful CRM Tool which helps employee in tracking the sales lead and also gives visibility to higher management without reaching out to the POC for details. Complete tracking on when an email is sent last to the client along with potential business and call details.

Customer service are sometimes difficulty to reach as mostly chat option is available

I liked this tools because anybody who have not used this tool can easily learn in couple of days - Ease of use

Sometimes its fails to sync the leads properly with the CRM and it causes the misalignment b/w CRM and HubSpot

Hubspot it’s easy to use and most of the things don’t need a IT guy next to you. This makes everything much more easy. From automations to reports if you have average IT knowledge you could walk alone.

Customization. I think some stock reports are not so useful for my business case. Besides this the seller interface doesn’t have a view with the main tasks, news or a feed running things that are important to the rep.

HubSpot is easy to implement and very easy to manage on a day to day basis. This product offers very helpful insights into my contacts and how they interact with our content and communications.

I feel like HubSpot is a little stingy on the features they offer at lower price points. They hold on to better features that are too expensive for smaller companies to afford.