Avaliações do Pulseway

Pulseway
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307 avaliações
- Setor: Emprego e contratação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway is the absolute best monitoring solution out there!
Avaliado em 28/07/2017
Vantagens
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.
Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.
Desvantagens
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I would recommend Pulseway to anyone who asks.
Avaliado em 21/08/2024
Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager,...
Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, [sensitive content hidden], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. [sensitive content hidden] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is.
Vantagens
Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue.
Desvantagens
Update schedule. I wish they would publish the update schedule so that we can plan accordingly.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Review of Pulsway App and Service
Avaliado em 26/08/2024
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Vantagens
Among all RMM tools, Pulsway would be the most mobile friendly app.
Desvantagens
The PSA module has much to polish up. Much of the others had much integration and ticketing system.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway tool to make IT easy
Avaliado em 07/08/2024
We have only the best experience with pulseway and we are always learning new things. It really is...
We have only the best experience with pulseway and we are always learning new things. It really is a multifunctional tool that makes our work very easy.
Vantagens
We use Pulseway for monitoring and remote server management. My favourite thing is that I can control the servers from my phone and in case of any problem I am informed right away and I can sort everything out before the client even notices that there is a problem. Pulseway is a great help and I couldn't imagine working without it.
Desvantagens
In fact this is the last change where the Pulseway app from the Microsoft store, so it stopped having some basic features like the ability to restart servers, install updates etc... I really enjoyed using the app, and I understand that as part of the progression it's moved to a web interface. But the slowdowns bother me, having to log in, enter 2FAs and such.. But still, it's a great help.
Alternativas consideradas
Acronis Cyber Protect CloudRazões para mudar para o Pulseway
They don't have as many features. And the controls in Pulseway are simpler.- Setor: Bancos
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
No better company than Pulseway
Avaliado em 05/08/2024
My experience with Pulseway has been nothing less than awesome! The team at Pulseway has been quick...
My experience with Pulseway has been nothing less than awesome! The team at Pulseway has been quick and helpful if we do experience an issue. I feel the Pulseway team understands the importance their role plays in the daily success.
Vantagens
We currently use PSA, RMM, and IT Glue through Pulseway. The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up. We use all three of these systems daily, and the RMM mobile application helps us keep tabs on the systems when we are not in the office. The few times we've had to reach out to support, we received fast and helpful responses and solutions usually within a day.
Desvantagens
It's tough to identify a downside of Pulseway. If I had to be picky, it would be that we cannot do everything in the mobile application that we can do with the web version of RMM. I understand it's tougher to fit all those features into the mobile application but if I HAD to choose something to make better.
- Setor: Mineração e metais
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Solid, affordable RMM tool thats constantly evolving and improving.
Avaliado em 28/08/2024
Very pleased. I have grown with Pulseway, its good to see that Pulseway continues to push for new...
Very pleased. I have grown with Pulseway, its good to see that Pulseway continues to push for new features and functionality whilst retaining the core competencies which brought Pulseway to my attention during my initial research.
Vantagens
It's affordable, easy to scale and has been reliable for the past 6 years that I've managed it. Over time new features have been incporated that have been valuable to our organisation.
Desvantagens
The integration between RMM and PSA could be more streamlined. Remote control of Linux systems would be valuable.
Razões para mudar para o Pulseway
Balance of cost and feature set that suited our mostly Windows environment.- Setor: Imprensa
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Reliable and Efficient Remote IT Management Tool
Avaliado em 16/08/2024
Pulseway has been a game-changer for managing our IT infrastructure remotely. It’s easy to set up,...
Pulseway has been a game-changer for managing our IT infrastructure remotely. It’s easy to set up, and the mobile app makes it incredibly convenient to stay on top of system alerts. The automation and integration features have significantly improved our efficiency. Overall, it’s a reliable and robust tool for IT management.
Vantagens
Pulseway excels in its ability to provide comprehensive remote monitoring and management capabilities. The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts. The automation features save a considerable amount of time, and the software's integration with various platforms is seamless.
Desvantagens
nothing really, everything worked fine for me never had major issues.
Alternativas consideradas
ManageEngine Endpoint CentralRazões para mudar para o Pulseway
Linus Tech Tips recommended pulseway on his videos- Setor: Construção
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway experience with 500+ user
Avaliado em 27/08/2024
We are satisfied with the service of Pulseway, but we would be happy if they would listen to the...
We are satisfied with the service of Pulseway, but we would be happy if they would listen to the subscriber's needs as well.
Vantagens
The platform works reliably and the continously innovate the software in every quarter. The support and the account manager is very helpfull and always has
competent answer to our questions.
Desvantagens
They should be more flexible with customer needs, like transtale the end user customer portal for other languages other than english and german.
Resposta do MMSOFT Design
Hey Levente,
Thanks for leaving such an in depth review and providing feedback, it's always great to hear from our users as well as see that they are enjoying the product!
- Setor: Entretenimento
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good Product
Avaliado em 30/09/2024
Vantagens
The palteform is really easy to use and powerfull
Desvantagens
Would like to see SSO auth implemented
Alternativas consideradas
NinjaOneRazões para escolher o Pulseway
Changed IT support provider and pricingRazões para mudar para o Pulseway
Princing feature set and product integrationsResposta do MMSOFT Design
Hey Alex,
Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. Also, SSO is now available! If you need any assistance, feel free to reach out to us.
Thanks,
The Pulseway Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseay is simply Superb!
Avaliado em 09/08/2024
Amazing!!! From the technology, to the technical support, all the way to their Account Management...
Amazing!!! From the technology, to the technical support, all the way to their Account Management has been superb. Constant contact with my rep makes me feel like Pulseway us part od my extended team.
Vantagens
Pulseway's UI makes it super intuitive to manage. It comprehensive set of features, combined with their automation tools, enables each of my technicians to manage hundreds of devices instead dozens. Simply superb. It integration with other tools makes Pulseway my 1 stop shop for all my MSP requirements.
Desvantagens
Feature parity for MacOs support is still on the works. They are getting better with each release, but, not quite there yet.
- Setor: Varejistas
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Product
Avaliado em 25/09/2024
I work for a small company with less then 50 endpoints, automation and scripting has made a great...
I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also very reliable. All in all we are very happy with Pulseway
Vantagens
Nice automation and scripting features. The mobile app is also very good, Account manager is very active making sure everything is as it should be and offering solutions.
Desvantagens
Remote desktop is ok , but could be faster
Alternativas consideradas
NinjaOneRazões para mudar para o Pulseway
Pulseway was more affordable then Ninjaone and had all the features we were looking for, Action1 lacked a few features we required.Resposta do MMSOFT Design
Hey Egil,
Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform!
Thanks,
The Pulseway Team
- Setor: Rede de computadores
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway Pros and Cons
Avaliado em 21/08/2024
Very good, support and training is exceptional.
Very good, support and training is exceptional.
Vantagens
Functionality is the main reason, it just does what I need it to do. Relatively easy to configure and maintain.
Desvantagens
A little costly, be good if some modules could be removed, ie many server related modules are not needed with the growing use of cloud apps.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Value
Avaliado em 23/08/2024
Great value, especially considering the price.
Great value, especially considering the price.
Vantagens
Easy system remote control
Ability to execute CMD and PowerShell commands remotely
Desvantagens
Workflows are not fully developed and have room for improvement
Alternativas consideradas
NinjaOneRazões para mudar para o Pulseway
Pricing was the deciding factor in our decision making.- Setor: Desenvolvimento de programas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Genasys Review
Avaliado em 03/09/2024
Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much...
Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier.
Vantagens
It was quick to deploy and was quite easy to learn. The patch management template is also very convenient. The Mobile application is also extremely handy.
Desvantagens
Deployment via Intune is not possible at this time.
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 501–1.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway Review
Avaliado em 13/09/2024
I've used Pulseway for about 8-9 years, primarily to Monitor and Patch server, overall it easy to...
I've used Pulseway for about 8-9 years, primarily to Monitor and Patch server, overall it easy to use and easy to setup.
The Pulseway support is also quick to help in case you need them.
Vantagens
Being the responsible person if an outage happens, having the Pulseway mobile application is perfect and makes the monitoring really easy.
Resposta do MMSOFT Design
Hey Nicklas,
Thanks for leaving a review and for your feedback, It's great to see that your enjoying the product and receiving the support that you need!
Regards,
Pulseway
- Setor: Hospitais e Saúde
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Pulseway review
Avaliado em 22/08/2024
The sales and support team are fantastic.
The sales and support team are fantastic.
Vantagens
Simple to use and affordable.
Meets most our needs.
Desvantagens
The Service desk could use some more improvements
Alternativas consideradas
NinjaOneRazões para escolher o Pulseway
The price of the KACE service was raised to high.Razões para mudar para o Pulseway
The overall price and the sales team worked with us.- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
IT Consultant
Avaliado em 17/08/2024
Very positive, I would recommend it to anyone who manages more than two workstations.
Very positive, I would recommend it to anyone who manages more than two workstations.
Vantagens
I mostly use Pulseway for 3rd party patch management, but I have used a number of other features with success. Over the years you can see Pulseway is committed to improving their service by adding and improving features.
Desvantagens
Sometime the clients is active but not reporting in and I have to uninstall it and reinstall it.
Razões para mudar para o Pulseway
Initially cost, but I stay for the features.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pulseway is one of the best companies we have worked with
Avaliado em 31/07/2024
We wholeheartedly attribute a significant portion of our success to Pulseway and James Norris....
We wholeheartedly attribute a significant portion of our success to Pulseway and James Norris. Their comprehensive solutions, combined with exceptional support and guidance, have been transformative for our business. We are confident that our partnership with Pulseway has equipped us with the tools and resources necessary to thrive for years to come. Pulseway has not only met but exceeded our expectations, and we are genuinely excited about the future of our collaboration.
Vantagens
Pulseway, under the guidance of our dedicated Account Manager, James Norris, has been instrumental in our company's remarkable growth. Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness. James consistently goes above and beyond, always available to answer calls and emails, ensuring we receive the support we need, when we need it. Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget. Moreover, the consulting advice we've received from Pulseway has been invaluable in navigating the daily challenges faced by MSPs.
Desvantagens
While our overall experience with Pulseway has been overwhelmingly positive, there have been occasional hiccups with integrating some of their solutions with other platforms commonly used by MSPs. However, these instances have been relatively minor and haven't significantly impacted our operations.
- Setor: Editoras
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great service so far.
Avaliado em 04/10/2024
Great so far. [sensitive content hidden], my account manager, is very responsive anytime I have...
Great so far. [sensitive content hidden], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great.
Vantagens
The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access.
Desvantagens
It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux).
Resposta do MMSOFT Design
Hey David,
Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform.
We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up!
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Reviewing Pulseway after using it for 3 years
Avaliado em 07/08/2024
I have been using it for years and I enjoy it. I have had very few issues.
I have been using it for years and I enjoy it. I have had very few issues.
Vantagens
It is quick and easy to manage devices online and also from a phone. The updates have made it even easier to navigate.
Desvantagens
There needs to be more integration with 3rd party tools like Bit Defender. Currently, there are too many other logins for the partnering tools.
- Setor: Automotivo
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chief Operations Officer
Avaliado em 04/10/2024
This remote monitoring and management (RMM) solution stands out as a highly robust and efficient...
This remote monitoring and management (RMM) solution stands out as a highly robust and efficient tool for IT professionals. Designed to operate seamlessly once configured, it provides an impressive "set it and forget it" approach to managing IT infrastructure. The system runs reliably in the background, allowing businesses to focus on their core operations without the need for constant supervision.
What makes this solution particularly powerful is its extensive feature set. It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered. Additionally, expert support is readily available to help with setup and customization, ensuring that the system is optimized for each user’s unique environment.
Overall, this RMM platform delivers a professional-grade solution that ensures operational efficiency and peace of mind, making it an excellent choice for any organization seeking a dependable IT management tool.
Vantagens
I really like this RMM solution because it allows me to set everything up once and then not worry about it. Its robust feature set covers all my needs without the need for constant oversight, which saves me a lot of time. Plus, the expert support available makes it easy to configure and optimize, ensuring that everything runs smoothly. The combination of reliability and minimal maintenance is exactly what I value in IT management tools.
Desvantagens
I have very little to criticize about this system, except for the mobile app, which occasionally forgets that I’m logged in. It’s a minor inconvenience, but overall it doesn’t take away from the system's otherwise exceptional performance and reliability.
Resposta do MMSOFT Design
Hey Štěpán,
Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it.
Thanks,
The Pulseway Team
- Setor: Rede de computadores
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great software for IT management and support
Avaliado em 23/08/2024
I've been using Pulseway for approx. 10 years. The software is very stable and I havent experience...
I've been using Pulseway for approx. 10 years. The software is very stable and I havent experience any downtime or faulty. it's has a lot of functions (patch update management, software deploy, third party patch, anti-virus deployment ) and easy to navigate. Pulseway support has been very good and useful.
Vantagens
[sensitive content hidden] has been really great in her customer service field and account manager. she's alway there to help with our enquiries, improve and flexible adjust to our business need. Pulseway RMM is a great product with everything IT management needed from assets management to remote sessions. They are also keep updating and adding more functions to it.
Desvantagens
Integrated anti-virus Bitdefender need to be fully manageable in pulseway instead of logon to Bitdefender GravityZone itself.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Aturc Bilişim Sistemleri
Avaliado em 28/08/2024
Till now, Pulseway is the best tool I ever used, I wish to meet and start to use before
Till now, Pulseway is the best tool I ever used, I wish to meet and start to use before
Vantagens
All hardware info is under my fingers, easy to manage
Desvantagens
Remote Desktop still needs to improve, connection speed is low and sometimes lost connection and need to reconnect.
- Setor: Automotivo
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Life with Pulseway
Avaliado em 09/08/2024
We have been using Pulseway for over a year now and the first year was rough. The employee we had...
We have been using Pulseway for over a year now and the first year was rough. The employee we had set everything up had everything set up completely wrong and really just made us hate using Pulseway. Lucky that employees is no longer with us and with [sensitive content hidden] help we were able to make Pulseway function a lot better for our company. I would strongly recommend if Pulseway is not working for you then work with your account manager until it fits your company better.
Vantagens
Our account rep, [sensitive content hidden], is always there when we need him, and he goes the extra mile to make sure we are happy.
Desvantagens
Not being able to uninstall the agents from the browser is a downer.
- Setor: Segurança de rede e informática
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Zilla IT Consulting
Avaliado em 06/08/2024
Its amazing and allows me to run my business efficiently.
Its amazing and allows me to run my business efficiently.
Vantagens
All services work as indented, no gotchas or anything like that. It simply does what it's supposed to.
Desvantagens
Can be complicated to use at times, figuring out all the links and buttons can be cumbersome - but once you get it figured out its awesome.