Avaliações do Ignition

Ignition
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144 avaliações

- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Amazing for finances
Avaliado em 03/09/2024
It's pretty good platform and easy to use.
It's pretty good platform and easy to use.
Vantagens
It's functionality to help in billing and proposals is pretty smooth and adaptive.
Desvantagens
Refund takes too long to hit the bank account.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Keeping compliant and integrations!
Avaliado em 02/02/2023
Customer service and help is amazing. Instant replies and support.
Customer service and help is amazing. Instant replies and support.
Vantagens
The integrations with Karbon and Xero.When a proposal is signed Ignition intelligently creates the predetermined job and contact in Karbon. This allows for a seamless experience and job management. Having engagement letters and the ability to manage payments are also very important and useful.
Desvantagens
We would love to be able to automatically on charge bank and card processing charges without having to include this in our proposal. More integrations (without zapier) to software like hubspot. Also an improved integration with Karbon (where we can sync contacts and jobs without having the proposal being accepted).
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 1.0 /10
Amazing !
Avaliado em 26/11/2023
Vantagens
Good, easy-to-use software that allows you to send proposals to people all over the world, plus its customer service is friendly.
Desvantagens
I haven't used it for a long time so for the moment I haven't found any disadvantages yet.
- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Time Saver, Bill Collector and Helps You Maintain Comliance
Avaliado em 25/01/2023
Very happy and can recommend. I run a very small firm, so I originally thought the cost was...
Very happy and can recommend. I run a very small firm, so I originally thought the cost was prohibitive for my expected level of use. But the subscription is well worth it. I have used it more often than expected & for reasons I didn't initially envisage, and the time it has saved is well worth it's cost in relation to my time that has been freed up. Finally, as a small, newish firm, it has introduced a level of professionalism to client facing materials that was lacking with my earlier processes.
Vantagens
* Being able to collect client direct debit payment.* Being able to quickly draft a engagement agreement or authority document.* It's quite easy to use with a simple interface, and good customer client. This is excellent & very practical.
Desvantagens
* They tried to change the pricing model (remove a discount) even though I was originally promised a particular discount in perpetuity. It must be noted though that when I made a point of this, they were understanding and happy to honour the original discount promise.* Some features were still lacking, e.g. the ability to change pricing without have to re-do the whole process. But again, it should be noted, I think this has been updated and now rolled out (although I haven't used it yet).
Razões para mudar para o Ignition
* They were partnered with a bookkeeping association I am part of.* It appeared to be specialist accounting and practice software, and not just generalised eSignature software.* It appeared to have a greater deal of automation and secondary features that the others didn't.Resposta do Ignition
Thanks Axel for your kind review. You do now have the ability to edit active services in the proposal editor and send notification to your clients. You can get info on that, and all of Ignition's latest updates here: https://www.ignitionapp.com/whats-new
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Speeds up the Process
Avaliado em 28/01/2023
Absolutely without question the best customer service I've experienced. The onboarding process...
Absolutely without question the best customer service I've experienced. The onboarding process with their customer success team is fantastic. Multiple meetings to check in how I was doing and what challenges I was having. Shout out to [sensitive content hidden]
Vantagens
Having my engagement letters stored in one area rather than sending them via PDF, getting the e-signature back and having to save the file on the shared drive saves me many hours. Also, it's pretty slick if you use all of the tools like adding a video.
Desvantagens
The engagement letter could be improved upon. When you alter their version, the font appears different. It's recommended to upload you own version for modifications. Also, the payment processing is slow. It is very nice to have the auto pay on for subscription revenue but it can take up to a week for the funds to reach your bank account.
- Setor: Contabilidade
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
PI for App Advisory Services
Avaliado em 19/08/2020
The team at PI are really helpful, from our initial conversations with them, to onboarding and set...
The team at PI are really helpful, from our initial conversations with them, to onboarding and set up, right through to our firm-wide roll out. They are quick to response to emails and jump on Zoom calls as and when needed. The software itself is easy to use and the UI is intuitive. Its been a learning curve for us around setting up our service library but the team have been on hand to give direction throughout. We're now starting to look at the added extras like webconnectors, videos and expending our service library to include traditional compliance services too.
Vantagens
This software has helped streamline our service offerings for app advisory service, helped our outline exactly what is involved or included in the scope, and more importantly what isn't. We've had great feedback from our customers when receiving proposals, and we can now create and send proposal in minutes whereas it used to take an hour or more to draft emails explaining it all. The speed of response from clients is amazing, and the turnaround from offering a service to acceptance and deployment of a job is a game changer for us.
Desvantagens
There has been some internal resistance to using the software as accountants like to rely on the old methods of sending out paper forms to get signed off. However, it the app advisory space, we were able to use this to our advantage and get some real traction with the product before starting to roll it out across the more traditional areas of the business.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Move from GoProposal to Ignition
Avaliado em 02/11/2023
Ignition have supported our move a long time ago from a different proposal software and are quick...
Ignition have supported our move a long time ago from a different proposal software and are quick to respond to any queries
Vantagens
Ignition allows us to send branded proposals to our clients and lay out all of their options to give them the choice of service levels after our proposal discussions with them. It is intuitive to use and is well presented enabling us to build out the proposa with the client present.
Desvantagens
The inability to add pricing variations dependent on different metrics per service line.
Alternativas consideradas
PandaDocRazões para escolher o Ignition
Pricing and presentationRazões para mudar para o Ignition
The price point and functionality- Setor: Contabilidade
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Ignition Use Review
Avaliado em 21/03/2024
Vantagens
Ability to setup up to 3 proposals and clients chooses the one they want.
Desvantagens
Nothing at this stage. It is an extremely versatile software/app to use.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Thoughts on Ignition
Avaliado em 22/11/2023
This is an expensive product for a relatively small business but takes away the risk of missed...
This is an expensive product for a relatively small business but takes away the risk of missed bills and also looks after direct debiting without a third party product. The automatic weekly billing is gold.
Vantagens
The biggest pro for us is the automatic billing once a customer has signed and the fact that most customers do not ask about direct debiting they simply provide details and sign. This is wonderful as cash flow is never an issue.
Desvantagens
Manual billing is our least favourite side. We understand why it is there but we could set this up directly in our accounting software rather than running it through ignition as it has little value. Having said that we do use it to keep the billing moving forward and to remind us it is yet to be billed.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product
Avaliado em 09/07/2023
Great. The onboarding process was very thorough and this software became a key part of my business.
Great. The onboarding process was very thorough and this software became a key part of my business.
Vantagens
How easy it is to use, I use Ignition on a daily basis for drafting proposals and collecting payments. It has saved so much time instead of me chasing manual payments.
Desvantagens
The fact that it is missing AML functionality in NZ. This would round it off nicely.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
This software changed my life
Avaliado em 13/12/2020
Amazing - support team are great, I was set up and they even did some graphic design on our...
Amazing - support team are great, I was set up and they even did some graphic design on our brochure.. ten minutes in I felt supported and knew it was the right decision!
Vantagens
The ability to look and feel like a big professional outfit even when you are a small firm. Our proposals look just as good as any prepared by the mid tier.
The automatic billing and collections plus engagement letters and proposals literally save me hours on hours of work!!
Desvantagens
The last piece for me is the direct debits in NZ - other than that it's perfect!!
Alternativas consideradas
PandaDocRazões para escolher o Ignition
Ease of use and better features!Razões para mudar para o Ignition
Ease of use, support and the awesome look out of the box. Also the close connection to Xero Practice Manager- Setor: Contabilidade
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best proposal software for technology-driven accountants
Avaliado em 11/12/2020
Vantagens
It is very user-friendly and works amazingly within the Xero ecosystem. Our entire team uses it daily and pairing it with Loom videos it really brings a WOW-factor to our clients. Our Onboarding close rate definitely increased significantly!
Desvantagens
It’s not a full fletched CRM like Insightly or Hubspot of course but can’t complain for the subscription price. More reporting around leads tracking and product type sale % will be awesome to have.
- Setor: Contabilidade
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Software update
Avaliado em 27/10/2023
Good - but I will keep reviewing as the project continues. We have not yet integrated any other...
Good - but I will keep reviewing as the project continues. We have not yet integrated any other products.
Vantagens
It links to Xero, XPM and to FYI. We are currently moving to the cloud for most software and a key criterion was to have as much automation of the back office as possible.
Desvantagens
Not all templates are visible. This means that it is not always possible to reword a message that a particular client would find too informal.
- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
The best
Avaliado em 25/10/2023
Ignition setup and integration were easy and it made my proposal process enjoyable.
Ignition setup and integration were easy and it made my proposal process enjoyable.
Vantagens
Ignition has eliminated many steps from my work and created a unique way to interact with potential clients.
Desvantagens
I'd like to see updating a current contract a little easier. If you have to add a service to a client with an existing contract. The process was a little confusing.

- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy & Professional Proposals
Avaliado em 12/07/2023
Very user friendly. I can quickly generate a proposal from templates and send them to a prospect. ...
Very user friendly. I can quickly generate a proposal from templates and send them to a prospect. I can also see when they have opened and viewed the proposal. Once the prospect signs it initiates a work item in Karbon.
Vantagens
I love the ability to send a professional proposal and have the prospect sign up for services without having to reconnect.
Desvantagens
It does not integrate with Monday.com CRM.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great product, takes the headache out of collecting and accepting payments
Avaliado em 19/10/2023
Vantagens
Payments - and how it eliminates steps for my business
Desvantagens
The cost of payments is too expensive, and the delay of receiving in my bank.
Alternativas consideradas
PandaDoc- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Time saver
Avaliado em 13/06/2023
Vantagens
Ignition makes my collection of fees much easier. It also allows me to send each client a proposal and keep track of there response.
Desvantagens
The cost is a little too high. I wish it was an app on my desk top
- Setor: Contabilidade
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Ignition is a must
Avaliado em 21/02/2023
Great experience so far. I can't believe it took us so long to really give it a try and fully...
Great experience so far. I can't believe it took us so long to really give it a try and fully utilize the bill payment functionality.
Vantagens
I love the custom templates and ability to collect payment upon signing the engagement letters. It save us so much time and not having Accounts Receivable anymore is a game changer.
Desvantagens
There should be an option to pass on credit card fees directly to the clients that choose to use a credit car for payments.
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Ignition great for electronic signatures, not great on reporting
Avaliado em 28/07/2022
Vantagens
Ignition is a great all in one platform if you're not relying on them for reporting. Their electronic signature abilities let you stay inside of the proposal which helps with client retention. The flexibility of crafting proposals is very good too.
Desvantagens
The only and largest downside for me is reporting and it's made me consider other options.

- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Practice Ignition is makes service proposals with complex billing arrangements simple and easy.
Avaliado em 13/06/2018
Vantagens
The three main things I like the most about Practice Ignition are:
1. It's ability to handle complex billing arrangements in a proposal. It is the only platform I have come across that can easily manage up front fees, with recurring billing for a fixed period, and display this easily on a proposal.
2. I love the fact that you can set the proposal to require a credit card or bank details before it is accepted. Practice Ignition then collects the funds for you. One of the most difficult parts of running a service business is getting paid, but with Practice Ignition it takes that all away because the upfront fee is billed on acceptance, then the recurring billable amount is billed as set out in the proposal. It couldn't be easier.
3. The integration Practice Ignition has with Xero and WorkflowMax (XPM) is incredible. Once a proposal is accepted, it creates the job in WorkflowMax based on the job templates you have setup in WorkflowMax, and creates the invoices in Xero. It literally takes all the administration out of running a professional services company.
Desvantagens
There are a few features I would like to see Practice Ignition develop, but after speaking with them they are going to push it right up the priority list as they agree. These features are:
1. The ability to create a recurring rate on recurring jobs
2. The ability to set a due date on a job - at the moment this is picked up from the contract end date.
My understanding is this will be sorted soon, so by the time you read this it may be sorted!
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Made a massive difference to our firm
Avaliado em 22/03/2022
Has been great overall but would like more emphasis on those areas we have been highlighting for...
Has been great overall but would like more emphasis on those areas we have been highlighting for some time and for which the remainder of the professional also wants
Vantagens
It was extremely easy to initially implement the support has been second to none making the proposal process so much more professional and streamlined.
Desvantagens
It is difficult for anybody other than the business owner to price as the pricing module is not fit for purpose when it comes to scaling.
- Setor: Contabilidade
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Fantastic proposal software which streamlines our business development and sales funnel.
Avaliado em 13/03/2018
I love this software. We no longer have to deal with sending quotes out, then waiting for a 'yes'...
I love this software. We no longer have to deal with sending quotes out, then waiting for a 'yes' then send out an engagement letter and wait for that to be signed and returned (which would mean the customer printing then scanning back to us) all before we start work and then start billing.
Now we can send one form online that converts to an engagement letter once signed (electronically) and we're away. It can also be updated an changed around so easily with a full audit trail behind it.
Vantagens
The software enriches the perception of our brand and instils a modern and progressive view of our business in the minds of our prospects.
Allows us to avoid 'scope-creep' by ensuring that we do not provide more than what we have agreed to without earning more for doing so.
Desvantagens
The reporting function of this software could be improved. High-level analytics are good but drilling down into some metrics would save time with spreadsheets.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Absolutely love PI
Avaliado em 01/12/2020
Practice Ignition has been a game changer for us from the moment I pulled the trigger on it. It...
Practice Ignition has been a game changer for us from the moment I pulled the trigger on it. It revolutionized our process for creating proposals, is an enormous time saver and it creates a process that is standardized and consistently the awesome experience we want our clients to have. We close more engagements and at better fees than ever before. I can't say enough about how it changed my firm and put us on the path to the firm I really want. It was the start of all the progressive ideas we have put into place because it gave me the space and the revenues to recreate my firm. The team at PI can't be beat. I am seriously crushing on all of them.😍🎉👏👍
Vantagens
It automates the preparation of proposals, it makes them look professional, it allows us to be paid sooner, the team at practice ignition is absolutely incredible.
Desvantagens
Billing clients on an alternative schedule then monthly or quarterly was difficult but they have fixed that problem.

- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
PI has helped us automate our onboarding & billing
Avaliado em 15/10/2018
Vantagens
We were struggling to keep track of all our proposals, engagement letters, and billing schedules in a Google Sheet prior to using Practice Ignition. After we started using P.I., we saved immense amounts of time by completely automating the engagement letters & billing. It's also incredibly easy to go search and see what we are doing for each client in P.I. now...
Desvantagens
My biggest suggestion right now for P.I.: Allow me to create my 3 package proposal in a nice one page proposal that I would email to my clients. Once they select one of the proposals, they would just click through to the Engagement Letter and then on to the Payments... This would save the other 2 unaccepted proposals as archived historical packages so that I could go back and review what I had proposed to my client.
- Setor: Contabilidade
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Practice Ignition - a life saver!
Avaliado em 25/06/2020
First class from the very beginning. Could not be more helpful and regularly touch base to make...
First class from the very beginning. Could not be more helpful and regularly touch base to make sure all okay and using the software to its full capacity.
Vantagens
Easy to use software with little tuition required. Set up and off and running sending proposals in no time. Lots of support assistance available with fast response times to queries. It has been a game changer in our company, saving so much time with client proposals and improving our internal efficiencies.
Desvantagens
Would like to be able to add more notes to a client proposal after it is signed. eg. reminders or comments about the proposal or the client.