Avaliações do ManageEngine Mobile Device Manager Plus

Acho muito fácil a utilização do MDM, nós conseguimos uma integração muito importante com outras ferramentas.

Não tenho nada contra o produto. Esta sendo uma experiência muito positiva para nós.

O gerenciamento dos telefones, envio de app conforme necessidade, segurança na localização, padronização de configuração.

Não tem a opção no smartphone de configurar um DNS particular, seria ótimo para direcionar para um servidor DNS para aplicação de navegação segura.

O produto foi fácil de implantar e configurar.

Ainda estamos no processo implantação e utilização da ferramenta.

Principalmente pela simplicidade, recursos e versão em PTBR.

Valor por usuário fica alto quando convertido para R$.

Variedade de recursos. Integração com a suite Zoho.

A Integração com outras ferramentas pode ser expandida para usuários de soluções de corporativas de Help Desk.

Fácil de implementarpreço acessível Possibilidade de servidor local.

Um pouco confuso desativar aplicativos preinstalados para iniciantes.

Possui as melhores funcionabilidades que nenhuma ferramenta disponibiliza.

A interface poderia ser mais amigável

Periodo de avaliação por 30 dias, achei satisfatório.

Falta de suporte principalmente após o periodo de avaliação.

Bloquei de Apps e principalmente bloquei da configuração do Tablet.

pouco intuitivo, tem de navegar em muitas delas para aplicar politicas aos dispositivos.

Plataforma seguraça e confiável, com atualizações.

Configuração dela não é simples para não TI.

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

Easy to use and ManageEngine has a lot of information on their web page to configure and create profiles to our mdm devices.

The compatibility with some devices but it depends not only of MDM software. I think is an issue with other platforms specially with android and multiple manufacturer of the mobile device.

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

I appreciate how many features ManageEngine Mobile Device Manager Plus has and gives me a full depth of control over my mobile devices.

The initial set up was a bit of an issue, but this was less of an issue with ManageEngine and more on the end of Apple. ManageEngine support was actually really helpful in resolving the issue and helping me make sure the Apple connectivity was properly configured.

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price!

And, here's a story about my experience with ManageEngine's top-notch technical support ....
At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

The deployment was relatively simple considering the rich set of features and options. I am always deeply impressed with ManageEngine's pre-sales support.

Just need to be very methodical when configuring and rolling out. The first new device I enrolled bricked and I am not exactly sure why, however I suspect it was because it was doing both manual and automated initial OS updates and something got corrupted. I had already applied the control to prevent factory reset.

The product has a plethora of features. It is compatible with both iOS and Android devices. This is something that many products don't have. Support is very responsive.

The interface is a bit confusing. You have to go "fishing" to find where various settings are because there is a quite a bit of duplication throughout the interface. Several of the tabs along the top should be combined.

We are considering moving 100 mobile licenses to Manage Engine's MDM from another MDM solely for the content management features. No one else seemed to have what we were looking for.

Content stored on the cloud, I can assign it to groups and add devices to those groups, so that only the devices I want receive the content they need (we use during Language Exams, with multiple exams happening at the same time, it was a nightmare to manually upload the files to each devices, to then have to clear them and reupload files between exams

Not much yet, still in a trial phase, haven't found anything that our previous MDM had that this doesn't?

For now having trouble finding a better way to manage the home screen layout, but I see it being a feature for the Pro version, so I might just need to unlock that yet

The software enables smart control of the device and allow only one application to run on the android point of sale devices.

The difficulty to change settings of the MDM outside the portal from the device. There is no option to remedy the configurrations on the android device.

The tool is easy to use and deploy. it allows us to manage ios and android devices. you can manage Apps, Profiles, Security and can integrate with Apple Business and Android For Work.

The interface could be better, With iOS devices the management is good but if you want more security you should try other MDM.

I like that our users can have the apps they need sent to them remotely without using personal Apple Ids-
Easily transfer devices between users with out getting locked out by personal Apple sign in,

Sometimes it takes a day for changes to catch up to the device- offline devices have to wait until passcode unlocked for profile changes to update.

easy to implement
user-friendly interfaces
each step has a guideline below how to operate

some products are not inter-connected Desktop central to Asset explorer if it was connected it will be a powerful tool

It has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.

It did not consistently push software out to users and it was cluttered for the interface.