Bookeo

4,2 (99)
Escreva uma avaliação!
Sistema de agendamentos e reservas online

Classificação geral

4,2 /5
(99)
Relação qualidade/preço
4,1/5
Recursos
4,2/5
Praticidade
4,1/5
Suporte ao cliente
4,1/5

81%
dos usuários recomendam este app
Classificar por

99 avaliações

Esther
Esther
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Lots of potential, great value

Avaliado em 24/02/2020

If the interface was cleaned up it would have been a winner. Another provider quoted us $6000 per...

If the interface was cleaned up it would have been a winner. Another provider quoted us $6000 per year for almost the exact same features as Bookeo. Bookeo could easily do the job at less than $200 per month... I still think Bookeo has enormous potential. I'd still recommend to anyone looking for an affordable booking platform. Bookeo, I'd encourage you to raise your prices a bit and invest in making it beautiful and I'll be back with 10/10

Vantagens

Amazing price for features offered. Had a client that wanted to sell courses, book rooms, coaching, subscriptions/memberships, discounts, bundled classes, alternative payment options like deposits, or offline payment, I loved the calendar and resource manager, it offered all the features they needed and seemed like a good deal, and they were on a tight budget. I thought it'd be great.

Desvantagens

In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.
I'm aware I can implement my own CSS to restyle it - but when I attempted I realized some of the styles were generated with javascript and I couldn't over ride them, or there were too many styles to cancel out it was too difficult. Couldn't figure out how to replace the cheesy icons... with a little more time I might have been successful.
There were a couple of bugs when embedding in our Squarespace site; whenever we reloaded the page or opened a new page with Bookeo embedded, the student would have to log in again... everyone found this irritating. I suggested to my client to just link to the portal instead but they said no... When I reached out to customer service they denied it was an issue at all - but I admit I barely provided any information on the issue (I thought about doing a screen recording) but I ended up letting it go. I think it would have worked better in a Wordpress setup anyway (more flexibility), so I was planning on testing it there.
There's a big learning curve in the back-end management, if you're running that kind of business it's going to take some time to learn! Hire a tech-savvy young person to manage it for you if you can't grasp it...

Alternativas consideradas

Corsizio e Zoho CRM

Resposta do Bookeo

Hi,
Thank you for leaving a detailed review of Bookeo. I see that you sent a couple of questions to our support team before the end of 2018 - more than one year ago - and did not contact us afterwards.
It is very easy to use CSS to restyle the Bookeo interface, both on desktop and on mobile. We have tutorials to guide you through some common customization. It is even possible to create a custom booking interface using our API and hide some icons. A new UI is also in the works.
I read our replies, and our technicians explained what happened with the login. If you have any further questions, please do not hesitate to contact us.

Shannon

Billy
Billy
Classificação geral
  • Setor: Instalações e serviços de lazer
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great product!

Avaliado em 02/09/2018

It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would...

It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo.

Vantagens

After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do.

Desvantagens

This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder.

Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much.

Resposta do Bookeo

Billy, thanks for the detailed review! We appreciate the feedback. Please note that Bookeo offers 2 booking modes for your booking page, and the booking mode you are using may be less suitable for your business (there is no one-size fits all solution for all businesses). You can easily change the booking mode for your booking page. It only takes a couple of clicks!
It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Shannon

Avaliador Verificado
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easy to use for appointments and reservations

Avaliado em 13/05/2022

Our clients really like making appointments with our system.

Our clients really like making appointments with our system.

Vantagens

Easy to book appointments. Syncs great with our calendar. The email reminders work well and are customizable.

Desvantagens

The customer support is a bit lacking. I wish they were a bit more knowledgeable.

Alternativas consideradas

Acuity Scheduling

Resposta do Bookeo

Hi,

Thank you for posting this review! We are happy to hear that you've found our software easy to use and that your clients like making appointments with Bookeo.

Thanks again!
Shannon

Noel
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great booking software for our escape room business!!!

Avaliado em 18/08/2018

Vantagens

Tons of flexibility in moving time slots. We are able to really move a lot around based on when customers want to book.
Great price. I don't understand what anyone thinks they will get out of other booking software that is better than what Bookeo has to offer.
They keep adding new features. There have been a few things really needed that were added over the last two years. These were items we had requested. A lot of people complain about the customer service. While you may not be able to talk to someone, we have always received a response, and it has been nice to see features added that we were hoping for.

Desvantagens

There is still one feature- Hidden Access where you can hide a time slot & have no idea it was hidden. We do this from time to time & have to keep track of it in another software.
When a customer uses a gift voucher, if they don't use the entire voucher, the rest of the voucher can't be redeemed with the same code & they have to call us. Most people use the entire voucher in one purchase so it doesn't come up a lot.

Jeremy
Jeremy
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Beginner Booking Software

Avaliado em 15/10/2019

Bookeo allowed us to start taking bookings almost immediately after launching our business. It was...

Bookeo allowed us to start taking bookings almost immediately after launching our business. It was great at the time, but we ultimately had to switch services due to lack of the features we needed.

Vantagens

Bookeo is super easy to use!
My entire staff picked it up very quickly!

Everything is displayed in an intuitive way making it difficult to make mistakes when preparing for your day of bookings.

Desvantagens

Features are limited-- if you have non-standard booking situations, this product is not for you.
Resource sharing between items is not possible.

Resposta do Bookeo

Thank you for your review, Jeremy.
It seems that you needed a rental system, and at this stage, Bookeo does not support rentals. But we plan to support them in the future.

Cheers
Shannon

Avaliador Verificado
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Easy-ish to use Booking Software with limited features

Avaliado em 28/09/2020

While I respect the simplicity of Bookeo, it simply hasn't caught up with the times in terms of...

While I respect the simplicity of Bookeo, it simply hasn't caught up with the times in terms of booking software. It's been the primary booking software for a lot of different industries for a number of years, but new competitors are prettier, more user friendly (on both customer and client side), and have more advanced features.

Vantagens

In terms of booking software, Bookeo is one of the most versatile and easy to understand. There is a bit of a learning curve but after that it's pretty simple. Bookeo is also pretty inexpensive.

Desvantagens

I'm going to be real. Bookeo is really ugly. The interface looks like it was made in the '90s and hasn't been updated. It has pretty limited functionality even though you can use it for pretty much any booking service. Just dont expect too many options.

Resposta do Bookeo

Thank you for your feedback. From your review, it seems that you like how Bookeo is versatile and easy to understand. I am not sure which Bookeo product you are using and which features you require. Please send a support request to [email protected] detailing the features you require for your business. We'd be more than happy to help.

Devon
Devon
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Used bookeo since 2013

Avaliado em 05/12/2018

Vantagens

Ease of use. The calendar access is very simple. The price is competitive. They are always upgraded their software.

Desvantagens

Looks a little outdated, could use some polish to modernize the user interface for customers.

Resposta do Bookeo

Davon, thanks for the great review! We appreciate the feedback. It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

Sara
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Ok

Avaliado em 05/09/2018

Vantagens

It lets you visualize your bookings and differentiates what's booked and what's available.

Desvantagens

Could be much easier to use and better to look at. For the cost, it just doesn't seem worth it.

Resposta do Bookeo

Sara, thank you for your feedback and your suggestions for improvement. We're always looking to balance Bookeo's large catalogue of features with overall ease-of-use. As for the "look", please note that we are working on a new UI.
If there's anything we can help with in the future, please don't hesitate to reach out.

Shannon

Germán David
Germán David
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Old Fashoned but very stable

Avaliado em 14/11/2018

Vantagens

It's really easy to customize and create my products

Desvantagens

Its desing goes below a 2018 customer interacting in a booking software

Resposta do Bookeo

Germán, thanks so much for taking the time to leave us a review! We appreciate the feedback. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

Ariel
Classificação geral
  • Setor: Design
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great appliocation until it's not

Avaliado em 25/08/2018

Vantagens

Affordability is what's most attractive about this application.

Desvantagens

The support can be disappointing at times.

Resposta do Bookeo

Hi Ariel, thank you for your review.

Here at Bookeo, we strive to provide the best customer service possible. I searched for support request sent by you in our system, but I couldn¿t find any request. If there's ever anything we can help with, please don't hesitate to reach out!

Jennifer
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Bookeo review by Jen

Avaliado em 15/02/2023

Vantagens

The product looked great and was easy to use from a customer perspective. Openings were clearly shown and paying for the booking was easy. I got an email confirmation and receipt.

Desvantagens

I actually used Bookeo to purchase a ticket myself before using it for my own business. The product went from easy to use to not at all easy. The customer service department is of little help and it really put a negative spin on my experience.

Alternativas consideradas

HoneyBook e Bookafy

Razões para escolher o Bookeo

Hoping for increased revenue

Software anterior

SimplyBook.me

Resposta do Bookeo

Thank you for posting a review, Jennifer. We set a high standard for our Customer Support and are truly sorry to hear that our standard was not met in your interaction with our business. Unfortunately, you did not provide your company name and therefore we can not search for correspondence with your business. We would like the opportunity to investigate your feedback further so that we can deliver a better experience next time. You may reach us anytime at [email protected]. Again, thank you for your feedback!
Shannon

Becky
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 1.0 /10

Appalling customer support

Avaliado em 18/06/2019

Generally good functionality and possibly the best for our purposes, but poor user experience with...

Generally good functionality and possibly the best for our purposes, but poor user experience with terrible mobile optimisation. And absolutely horrific customer service. I can't stress the latter enough, and it makes me feel very uncomfortable about dealing with them long term.

Vantagens

There is plenty of functionality that is helpful when managing a small outdoor adventure company. The ability to list different events, with promotional pricing, and individual messaging etc, is very much appreciated. It's easy to integrate with our Squarespace site, too.

Desvantagens

The main thing that I dislike about Bookeo is their appalling customer service. We are currently in the middle of a situation whereby Bookeo keeps making repeated calls on two of our customers' bank accounts, filing 172 payments in one instance, before the customer was alerted to the fact she had no money left and put a block on her account. Even though this was clearly a business critical issue, I am still (four days later) failing to get any coherent response from Bookeo as to whether the problem has been isolated, and whether a fix has been applied. I have also failed to speak to anyone over the phone, and only receive piecemeal emails from people who are clearly in a different timezone, who are always new to the situation with no prior knowledge of what has come before. The other major 'con' of the software is that is very poorly optimised for mobile interfaces.

Resposta do Bookeo

Hi Becky, I am sorry to read that you had a bad experience with our customer support. We strive to provide the best customer support to our customers. I reviewed the email thread and our high-level technicians explained to you that the issue was due to a network error, which was later fixed. Also, they explained that the issue only affected your account and no other accounts. I see that you did reply to the email with the explanation, so I believe you have received our answer.

We look forward to working with you in the years to come.

Regards
Shannon

Bruno
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Definitely the best Booking system on the Market

Avaliado em 12/12/2022

Almost perfect

Almost perfect

Vantagens

Easy to use and deploy, fully customizable, EXCELLENT customer support. By far the best value on the Market.

Desvantagens

Maybe the design could be slightly improve. But appart from that, I'm still searching, ;-)

Resposta do Bookeo

Hi Bruno,

Thank you so much for this amazing review! We are thrilled to hear that you are enjoying Bookeo.

Shannon

Avaliador Verificado
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Bookeo is the Best

Avaliado em 11/12/2019

Previously we took all reservations for programs over the phone or email. Our programs are in...

Previously we took all reservations for programs over the phone or email. Our programs are in high-demand and our schedule changes frequently. Often we would go through multiple rounds of back-and-forth with a customer before we were able to book their program, and tracking which requests came first was a nightmare. Bookeo has alleviated so much stress and work hours!

Vantagens

I love working with the Bookeo team! They have been incredibly attentive, always replying to help requests within 24 hours, and they usually go above and beyond to thoroughly explain processes that are confusing. I also like that we can capture guest information and sync bookeo to our mailchimp and google calendars!

Desvantagens

I wish I could assign more than one resource to a program or tour. We use a lot of resources to run our programs (staff, vehicles, equipment, etc.) and it would be nice to have bookeo track all of these resources.

Resposta do Bookeo

Hello, thank you for your great feedback. We are always looking for ways to improve Bookeo, so your feedback will be passed along to our developers.

Cheers
Shannon

Brittany
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Complete lack of accountability, any attempt to contact this company is met with only...

Avaliado em 28/05/2018

Desvantagens

A determine 3 years of being a loyal customer, I ask one question that they have no answer to! When confronted, I was threatened to have my account deleted rather than receiving the customer support I originally asked for regarding gift vouchers

Resposta do Bookeo

Hi Brittany,

I am sorry to read that you had a bad experience with our customer support. I checked the email thread and saw that you did report an issue with gift vouchers, but repeatedly refused to provide any details. You also used some abusive language towards our customer support agents.

Our technical support team answered promptly to your emails and asked multiple times to please provide more information about the issue. You refused to do this every time. They checked the gift voucher settings, and even tried to redeem a voucher. Everything seemed to be working correctly. And some vouchers had already been redeemed by your customers.

After many emails, you finally provided details of the issue, and our customer support team was able to identify that an incorrect gift certificate customization had been applied.

If customers provide details about an issue, or answer to the questions we ask, we can timely solve the problem they are experiencing.

Cheers
Alice

Sharni
Classificação geral
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Does the job, but could it do better

Avaliado em 13/07/2017

If you book any kind of classes, this software does the job.

If you book any kind of classes, this software does the job.

Vantagens

Manages multiple teachers and rooms/resources.
Mostly easy to use
Accessible from anywhere
Can integrate into any site
Takes payment for you.

Desvantagens

Would be good to have a calendar format. You cant show the public the google calendar as it shows private info.
I have had this software for over 5 years, and only seen one or two improvements. There are features it could do with but they do not seem to be working on it. Given that it is a subscription model, one would expect the software to be improved upon regularity.
Back end could be friendlier. Not as mobile friendly as it could be. Takes a bit to teach staff how to find classes and create bookings in store.

Sean McCoy
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Bookeo for Customer

Avaliado em 07/01/2019

Vantagens

The administrative side of bookeo is great! Very easy to navigate for our side. Everything is on a thin list, and it's easy to search for things.

Desvantagens

The customer side of bookeo is a little less clear. Customers will often select the wrong date.

Resposta do Bookeo

Sean, Thank you so much for the detailed review! We love hearing this kind of feedback from our clients, and appreciate you taking the time to lay out your experience.

There are a few settings that you can change in your account to solve the issue you reported. I will ask one of our technicians to send you an email about this.

Never hesitate to reach out with any questions or suggestions!

Thanks again,
Shannon

Kelly
Classificação geral
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente

In love with Bookeo

Avaliado em 03/04/2016

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found...

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found exactly what we needed with Bookeo.

This system is easy to use for both the end user as well as administrators. The demo is seamless and allows for testing of all features ~ in fact the demo for the end user was so good that I signed up for a paid account before I even saw the admin side or spoke with anyone at Bookeo. It's that good. Once I got into the admin screens to begin setting up my system ~ I knew this was the system I had been searching for.

Bookeo was the only product out there that had everything we were looking for in a registration system: flexibility in class scheduling, ease of use for the student, mobile-responsive, gift cards, multi pass packages, promotions, Mail Chimp integration, Stripe integration, and more - it just does absolutely everything we need! And the setup was so intuitive!! There was no waiting to meet with a "trainer" to begin setup, it's just so easy. All you have to do is know how to read.

One of the BEST things about Bookeo is their customer service. I had many questions in our unique setup, and they answered every one of them within about an hour or less, and they answered them with actual answers that helped me accomplish what I needed to do. They solved everything I threw at them, expect for one minor thing. I cannot say enough good things about them.

Oh! And their pricing is perfectly affordable. No hidden or extra costs, just one monthly fee based on a generous tier of registrations each month.

Our students love it too. They love that it's so quick and easy to register for classes!

And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.

Stop looking, get Bookeo.

Resposta do Bookeo

Hi Kelly,

thank you for the awesome review!!
We are so happy that you love Bookeo, all its great features and the Technical Support!

If you have any questions, please don't hesitate to contact us -anytime.

Alice

Jenny
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great helpful staff

Avaliado em 15/10/2020

Great couldn't wish for better

Great couldn't wish for better

Vantagens

Easy to use and if there's anything I can't undertsnd I can get prompt and efficient help from Bookeo

Desvantagens

Sometimes it's a bit complicated but in view of how much there is to set there is nothing that can be done to solve this

Resposta do Bookeo

Thank you for posting this amazing review, Jenny! We are happy to hear that you've found Bookeo easy to use and that you like the low monthly subscription fee.
Please do not hesitate to reach out if you need help, we are always available.

Thanks again
Shannon

Jennifer
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent product and the customer service is spot on! Hats off to all the staff!

Avaliado em 16/05/2018

For one affordable monthly fee our customers are able to book easily, and we receive the demographic...

For one affordable monthly fee our customers are able to book easily, and we receive the demographic information that we specifically selected and need in order to run our business better.

Vantagens

It is easy to use, once you get the hang of it. The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.

Desvantagens

I would like to see a product that has more of the features that escape room owners need, and a bit of a better look on our website integration.

Resposta do Bookeo

Thank you for the great review, Jennifer! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We value and appreciate receiving our customers¿ feedback and suggestions in order to improve Bookeo. Please send your feature requests to [email protected].

Thanks again,
Shannon

Kristian
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very rich feature product. Excellent client support.

Avaliado em 28/07/2018

Saves a lot of our time. Online payment gateway integration implemented very easily. But the...

Saves a lot of our time. Online payment gateway integration implemented very easily. But the customer support, one again, that is a team which replies literally in few minutes, just unbelievable. Have not seen such quick and quality responses in years.

Vantagens

Possibility to customize its feautures in so many ways. This helped us to adapt to our business process in the times of changing needs.

Desvantagens

Visual part / UI interface really requires a revamp. This is valid for the admin and end user interdaces.

Resposta do Bookeo

Kristan, thanks for the great review! We appreciate the feedback. It's always been a pleasure working with you. As for the feedback on the UI design, please note that we are working on a new UI.

If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

David
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

It can be your solution

Avaliado em 04/10/2016

As other users of booking software agreed, bookeo does not have the nicest looking system, however...

As other users of booking software agreed, bookeo does not have the nicest looking system, however the value for money is amazing. For counties were the payment gateways don´t take out your profit (I mean they are very expensive and you get charged to get your money on your local bank), bookeo is the best option to organize your tour company and give a professional service to your customer.

Vantagens

Excellent value of money.
Lots of bookings for cheap.
Lots of functionalities for middle and big companies.
Multi language
Multi currency

Desvantagens

Old fashoned look
Not individual buttoms to integrate into your webpage
Not conected with latin american gateways

Resposta do Bookeo

Hi David,

Thank so much for the review.

We are currently working on a new Bookeo UI. In the meantime, you can customize the look and feel of the Bookeo widget with CSS.

It is certainly possible to get direct links or widgets to specific tours in Bookeo. Our Technical Support Team will reach out to you with instructions.

Bookeo is integrated with many payment gateways, and at the moment, for Colombian merchants we support PayPal and 2Checkout.

Please do not hesitate to contact us should you have any questions.

Cheers
Alice

Paul
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Average Booking Software

Avaliado em 12/09/2018

Vantagens

The userface was attractive and kept our online bookings in line

Desvantagens

the cost was a little high for the service provided.
Lack of customer support

Resposta do Bookeo

Paul, thank you for taking the time to write your review.
I checked our records, and the last support request we received from you was 3 years ago, in 2015. Our support team answered all your questions in a timely manner. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

Michael
Classificação geral
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente

Bookeo - A seriously amazing business appointment application!

Avaliado em 10/03/2016

I don't usually get excited or spend the time to write reviews of products. Generally software and...

I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception.

I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website.

And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later.

I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Resposta do Bookeo

Hi Michael,

Thank you for this great review! We are glad that you like Bookeo's seamless website integration and all the features that Bookeo offers.

Our awesome Support Team is always happy to help you out, so please do not hesitate to contact us if you have any questions!

Alice

Orsi
Classificação geral
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The most complex booking system that exists

Avaliado em 25/07/2018

A great booking system for a decent price.

A great booking system for a decent price.

Vantagens

Prove me wrong, but I haven't found a booking system that has more features than Bookeo. Their customer support is wonderful which helps when you try to set up your account at first, as it can be quite hard.

Desvantagens

The design is not their best quality, it's a bit too plain but as you can upload your own CSS it's manageable.

Resposta do Bookeo

Thanks for the review, Orsi! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Bookeo is a flexible and feature-rich product, and we strive to keep it simple to set up and use. If there's ever anything we can help with, please don't hesitate to reach out!
Cheers
Shannon