Avaliações do Smartsheet

Smartsheet

Uma plataforma de execução de tarefas online para organizações de todos os tamanhos.

Classificação geral

4,5 /5
(3.117)
Relação qualidade/preço
4,3/5
Recursos
4,3/5
Praticidade
4,3/5
Suporte ao cliente
4,3/5

92%
dos usuários recomendam este app
Classificar por

3117 avaliações

Rafaela
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Software muito útil para formulários internos

Avaliado em 11/11/2022

Vantagens

O Smartsheet é muito intuitivo já que seus campos são bem completos e atendem as necessidades tanto dos usuários quanto dos criadores. Isso é muito útil para a utilização de formulários para preenchimento tanto do público interno quanto externo.

Desvantagens

O que menos gosto é o layout das planilhas. As letras em geral ficam pequenas para se adequar ao zoom da tela e ao aumentar a fonte, aparece menos conteúdo.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Boa ferramenta para acompanhamento de projetos

Avaliado em 12/12/2022

Vantagens

Utilizo a versão voltada a times de marketing, facilita bastante a visibilidade de todos os projetos em andamento. É bem simples de usar e integra com outras ferramentas.

Desvantagens

Não oferece uma versão trial, e também não possui um timesheet.

Mariana
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sensacional gestão de projetos

Avaliado em 08/01/2023

Vantagens

Facilita rotina te dandk norte da prioridades

Desvantagens

Não é tão intuitivo, entao precisa ir pesquisando para conseguir usar

Iran Marcos
Classificação geral
  • Setor: Capital de risco e capital privado
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avaliação do programa Smartsheet

Avaliado em 20/10/2023

O Smartsheet realmente melhora o gerenciamento de projetos e tarefas

O Smartsheet realmente melhora o gerenciamento de projetos e tarefas

Vantagens

Fiquei muito satisfeito com a facilidade de uso e a interface intuitiva do Smartsheet. Achei simples navegar entre as diferentes funções e personalizar minhas planilhas de acordo com minhas necessidades. Também me impressionou a capacidade de colaborar com a equipe em tempo real e receber notificações de atualizações.

Desvantagens

Não há nada de contras para descrever sobre o smartsheet.

Kamilla
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Avaliação de desempenho

Avaliado em 15/05/2023

Auxiliou em encontrar soluções para vários problemas de execução de projetos na minha empresa

Auxiliou em encontrar soluções para vários problemas de execução de projetos na minha empresa

Vantagens

A forma exemplar que ele auxilia na execução de projetos, auxilia na resolução na execução de projetos na minha empresa

Desvantagens

Não tenho comentário negativo sobre o produto

Solange
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avaliação do aplicativo

Avaliado em 05/06/2023

Resolvi problema de agenda dos projetos de marketing,me organizou bastante

Resolvi problema de agenda dos projetos de marketing,me organizou bastante

Vantagens

Fácil de usar, impacto excelente na hora de gerenciamento dos projetos em andamento

Desvantagens

Até o momento não tenho nada a reclamar , aplicativo excelente dentro do que preciso

Filipe
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 501–1.000 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Plataforma razoável de gestão de projetos

Avaliado em 17/03/2023

Vantagens

Tem uma interface intuitiva sendo facil de usar e navegar, oferece uma ótima personalização dos painéis e relatórios.

Desvantagens

O preço é caro relativamente a outros concorrentes.

Avaliador Verificado
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Avaliação do Software

Avaliado em 26/09/2022

Vantagens

Estou em fase de iniciação mas está me atendendo.

Desvantagens

Por enquanto está me atendendo. Estou em fase de iniciação.

Gulshan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A Complete Package for all your Project Management needs

Avaliado em 01/04/2023

Effective workflow management and project handling is a big plus and since we switched to this tool...

Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.

Vantagens

The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.

Desvantagens

I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed

Alternativas consideradas

Trello e ClickUp

Razões para mudar para o Smartsheet

Better features and reliable with good customer support.
Tanner
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Smartsheet is a one-stop solution for many companies

Avaliado em 09/11/2023

Vantagens

Smartsheet allows me to do what I want to do in the way I want to do it. I rarely come across limitations that can't be figured out. When anyone asks me for a new request, I don't have to find crazy work arounds or engage in wild goose chases only to find I can't accomplish the ask. I can quickly and easily give them the views they want, the functionality they want to track their projects specific to their organizations or easily organize their specific chaos. The real-time dynamically updated information makes this tool incredibly powerful for all stakeholders needing to stay up to date without requiring some sort of status update meetings. I also love that their product roadmap comes from community suggestions! I have seen functionality go from a great community suggestion to implemented out of the box functionality. I love that they are improving and adapting just like the people that use their software are!

Desvantagens

There are very few downsides to Smartsheet. The biggest thing I could tell, and I am reaching, is that other companies used for Project Management such as Monday, Asana, Wrike, Rocketlane, etc. all look really modern and sexy. They all pale in comparison to Smartsheet but they have great color schemes and they look pretty and modern which some companies like more than a truly powerful system like Smartsheet.

Alicia
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Great Tool If You Can Figure Out How To Use It

Avaliado em 20/10/2023

I give this application a B - if it were easier to use it would get an A

I give this application a B - if it were easier to use it would get an A

Vantagens

It's a great tool that promises to bring organization to chaos

Desvantagens

I think this is a hard tool to use for more advanced project management tasks. They appear to have some great templates but they are hard to use and navigate.

Saskia
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Must-have software for project managers

Avaliado em 11/09/2023

Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The...

Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The relationship has helped us most in terms of project management and our capacity to work with people from all over the world. Our teams can now work on projects in real time without having to rely on inefficient methods like ping-ponging between different platforms or sending and receiving emails where information can easily be lost in translation. From a management standpoint, we leverage the App and dashboard features that allow us to set up a row-level security structure and regulate the flow of information cascading to different types of end users.

Vantagens

I enjoy how smart sheet's shortcuts and key commands make it quick and simple to fill in the project's specifics. That many people may access the same document at once and make changes while receiving real-time notifications is a great feature of this program. I appreciate the ability to notify investors of upcoming milestones with a timeframe. Conditional formatting and color-coding for people and their statuses is a nice touch.

Desvantagens

When using a gantt chart, it might be challenging to view all of the accompanying columns at the same time. Though I haven't looked at alternatives just yet, I appreciate being able to view both the gantt chart and the finer points of the project simultaneously. Navigation in a Gannt Chart is elementary, or at least it is for me.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A fantastic application for strategizing your team's operations

Avaliado em 18/10/2023

Team management, team allocation, operations planning. My overall experience with this application...

Team management, team allocation, operations planning. My overall experience with this application has been quite positive. It excels in facilitating retrospectives and synchronization meetings, offering an impressive and intuitive interface that guides both me and my team seamlessly through the meeting process. The Schedule feature is a standout, providing a clear timeline view of our plans and team allocations with user-friendly editing capabilities. However, there is room for improvement in the reports section, as it could offer more detailed insights into project allocations and time investments. Despite this, the application is a valuable tool for planning and managing team operations effectively.

Vantagens

The Schedule feature offers a comprehensive timeline overview of the plan and your team's allocation, complete with handy filters. What sets it apart is the seamless on-the-fly editing within the same view, making it easy to manage allocations and add projects to your team members.

Desvantagens

The reports section could benefit from enhancements to provide more in-depth and comprehensive insights into project allocations and time investments

Sierra
Classificação geral
  • Setor: Design
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Smartness in Project Management

Avaliado em 04/10/2023

Simple to manage any kind of projects' regardless number of participants or there geographical gaps.

Simple to manage any kind of projects' regardless number of participants or there geographical gaps.

Vantagens

Simplicity of centralising all information for effective accessibility from any global corner. Perfect integrations with other tools and ease of forms automation. All stakeholders are always updated on real-time.

Desvantagens

Only too many functionalities confusing new users.

Sarah
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Smartsheet for Business

Avaliado em 19/11/2023

Vantagens

A classic project management tool with a wide range of auxiliary tools to help keep business flow in check. Collaboration is easy with access to all project tools so everyone on your team remains on the same page.

Desvantagens

Cost makes it easy to integrate into marketing budgets, however there are free alternatives that offer similar tools and resources.

Avaliador Verificado
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great tool for work projects

Avaliado em 21/11/2023

Vantagens

I love the collaboration aspect of Smartsheets. It really helps with being able to track progress and keep people accountable to the timeline.

Desvantagens

Well, this might not be a direct fault of Smartsheets but it's hard to keep people accountable to the tool. They need to actually go into it to do their work so I need to take a closer at that.

lisandra
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Smart tools

Avaliado em 30/10/2023

In the past each group in our department used their own tracking tools. Most were excel sheets....

In the past each group in our department used their own tracking tools. Most were excel sheets. However, all were different. Having one department sheet is much more organized.

Vantagens

Being able to have multiple users updating one document in real time.

Desvantagens

Not being able to track changes made by other users. When sheets have too many columns its sometimes hard to find the column name. Would be helpful for the column to have/show the number above it to facilitate locating.

Avaliador Verificado
Classificação geral
  • Setor: Design
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Smartsheet Capabilities

Avaliado em 09/11/2023

Exceptional software and exceptional community of Smartsheet users helping each other out.

Exceptional software and exceptional community of Smartsheet users helping each other out.

Vantagens

Easy to set up, highly customizable, plenty of templates to help get started, collaborative, drives knowledge and actions.

Desvantagens

Some of the pages load slowly, workflows were not always intuitive and difficult to repeat actions within a workflow.

Julie
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Smartsheet is a highly effective tool for project management

Avaliado em 15/08/2023

Smartsheet's greatest strength lies in the fact that it provides a unified hub for all of our data,...

Smartsheet's greatest strength lies in the fact that it provides a unified hub for all of our data, communications, and project management needs. It has simplified the procedure and eliminated any ambiguity.

Vantagens

Smartsheet can be used to facilitate efficient project management. Using automation, we were able to pinpoint resource-intensive workflows and make adjustments there. Smartsheet's user-friendliness and lack of steep learning curve make it a natural choice for us to transition from our previous solutions. The technologies' applicability extends far beyond the realm of project management.

Desvantagens

There is nothing about Smartsheet that I find wanting. By utilizing this system, we have been able to save numerous hours of work time for our staff. For a company of our size, purchasing licenses for everyone who needs them is a major financial burden.

Becky
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Facilitates the communication of the strategic planning team

Avaliado em 06/02/2023

Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects...

Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Vantagens

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Desvantagens

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Omar
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Smartsheets for everyday management

Avaliado em 21/10/2021

To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity...

To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity of a project management tool. Very satisfied

Vantagens

The tool is more than a project management tool. I use it to manage my department's budget, collaborate with internal and external team members. I like that I can access it from anywhere I am

Desvantagens

Could use some of the more advanced functionality like automatically keeping track of KPIs such as Earned Value, schedule variance, etc. I would like it if I could "play" with effort vs duration without affecting the main baseline until I am ready and obviously, I would like to keep history of baseline changes

Alternativas consideradas

monday.com e Wrike

Razões para escolher o Smartsheet

Looking for something affordable, cloud-based that would allow us to collaborate and manage projects in one single repository

Software anterior

Microsoft Project e Asana

Razões para mudar para o Smartsheet

The right balance of cost, ease of use, and functionality
Cecilia
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome software

Avaliado em 05/12/2019

I love Smarsheet because it made my work easier. Now I can have collaboration from my entire...

I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.

Vantagens

-easy to use and costumize
-more than one user can modify simultaneously
-you can add your company's logo
-you can set group and individual reminders
- Cell history, which can tell who and when it was modified.
-different views: calendar, grid, card, and Gantt

Desvantagens

- not all reminders can be set with time to remind
- can't add a conditional formatting based on time
- if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.

Alternativas consideradas

Asana

Razões para escolher o Smartsheet

Because I needed a tool that would have also a calendar view, and that could be exported to Excel format for future references.

Software anterior

Microsoft Excel

Razões para mudar para o Smartsheet

More options and could be tailored to our needs
Christian
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Smartsheet is a top-notch tool for teamwork

Avaliado em 28/07/2023

We used to have to do everything by hand, but now, with smarsheet, everything is done automatically,...

We used to have to do everything by hand, but now, with smarsheet, everything is done automatically, including time tracking and project progress reports.

Vantagens

Keeping a change journal and keeping track of your plans might help you see problems and start fixing them before they derail your project. I enjoy that Smartsheet may be used in a variety of different ways. Because of the high degree of personalization available, it can be put to use by virtually anyone.

Desvantagens

The various templates should be simple to manage. The inability to properly plan and monitor the Product Design Team's actions is a significant obstacle.

Maarten
Classificação geral
  • Setor: Construção
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A powerful tool for rapid, automated, information sharing without jeopardizing privacy

Avaliado em 28/07/2020

I have used SmartSheet for a number of years with different project teams and different applications...

I have used SmartSheet for a number of years with different project teams and different applications. The software is incredibly versatile and lends itself to every imaginable aspect of the projects, from planning and scheduling meetings to tracking and and documenting closeout requirements. The automation options along with the display variations and the accessibility via multiple device types and input devised provide meaningful, clear and up-to-date information to a large variety of people with equally varied technological backgrounds and communication styles. During the work day, my SmartSheet portal is always open!

Vantagens

SmartSheet provides an easy and efficient means of sharing information in a spreadsheet style format with web-forms that are readily accessible and editable from portable devices. The information from these web-forms can be set to auto-populate on the parent-sheet where the information becomes accessible to all authorized users at the click of the "update" button. For example, during the COVID-19 pandemic, a employee health status sign in sheet was created on short notice and sent out to all relevant parties via email as well as by posting a QR code at the job sites which all workers can scan with their mobile devices and fill in the form on line. The relevant information gets forwarded to main sheet accessible at the main office (nearly) instantaneously. The display options of the sheets are numerous and varied, very useful for different circumstances and audiences.

Desvantagens

The functionality is quite similar to that of an Excel spreadsheet, but my recurring stumbling block is that there ARE some differences. That being said, SmartSheet does a wonderful job of expanding the function library constantly, which makes it an ongoing task to stay up-to-date with what is new and possible (this is both a Pro and a Con since the library is so very dynamic)

Rob
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

We use Smartsheet for Project Management

Avaliado em 08/10/2019

As I mentioned, we use Smartsheet extensively for project planning and project management. But we...

As I mentioned, we use Smartsheet extensively for project planning and project management. But we also use it to run a help desk for our Electronic Health Record System. Here the forms feature comes in really handy. Users fill out a form to add tasks to the help desk. We also use it to manage our individual tasks and queues. And our development department is building sheets to track donations and plan promotions.

We often export the data and use it to build Tableau reports.

Vantagens

Projects are easy to set up with the built in functionality. There are lots of built in templates that you can use. But we have found it most helpful to build our own templates. We really appreciate being able to add dependencies, working and non working days, and duration. Then the start and end dates fill in automatically. We have found that the learning curve is not nearly as steep for Smartsheet as it was for Microsoft Project.

Another really helpful feature is being able to use formulas in the Project Plan. Our team schedules our work using a points system. I was able to create formulas that take the number of points for that task and who is assigned to that task to create a point breakdown for each person or team assigned. We then use the linking feature to link the total points for the project, the points accomplished, and the status of the project to a master "Queue" sheet.

Smartsheet has special formula values available for children and ancestors of a task. So, we use a simple =Sum(Children()) formula to add up the points. Actually, the formulas end up being more complicated because we can test whether the row has children or not and do different things depending on the test. For instance, when summing the work completed if the task has no children, then the product of the percent complete and points gives us the number of points completed. If the row is a parent, then the formula sums the children.

Desvantagens

For project planning the resources feature is not as helpful as it could be. The main reason is that if a staff is assigned to a row during a particular time, the resource function assumes that they are 100% allocated for that time. So, if you have three tasks that overlap, the resource allocations shows 300%. We have mitigated that by routinely filling in 30% allocation for each resource. This helps to take into account the fact that a task although it lasts a full week won't take up all the staff's time. One idea I have had recently--but haven't tried yet--is to make a formula that takes the number of points for the task and assigns an appropriate allocation number based on points per week.

The other feature that we haven't found useful is the "Critical Path." How the software determines what is on the critical path is a mystery. I'm not sure why it chooses some tasks that have dependencies filled in, but not others that seem to be just as important.