Avaliações do Fresha

Ele até serve bem para fazer os agendamentos

A aplicação não aceitava de maneira nenhuma minha conta bancária, já havia meses que entrava em contato e sempre fazia o que eles pediam, para no final devolverem 96€ para meus clientes que não tenho contato e me deixar sem nenhum dinheiro
Perdi o dinheiro que tanto trabalhei por ele por causa do Fresha. Em pleno dia [conteúdo sensível escondido] eles tem muito descaso para resolver a situação e não respondem os e-mails ainda teve a capacidade de deixar a minha conta fresha com saldo negativo de quase -7€

Achei facil de usar e colocar na rotina lara as tarefas diarias

podia ser mais barato mas gostei do modo pratico que a plataforma é

Perfeito para as minhas tarefas diárias no meu ramo

Um pouco de dificuldade para instalação

Há boas configurações que tornam o aplicativo muito funcional

O valor de alguns recursos poderia ser mais acessível.

Ótimo aplicativo para procurar por um profissional qualificado. As buscas são fáceis de fazer, tem os preços, combos, os detalhes, da para agendar um horário direto pelo programa. Super moderno.

Como é um programa com recursos novos, nem todos os lugares pra onde se viaja encontramos informações de estabelecimentos comerciais.

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

The fact that its so easy to use and modify menu for specials. Its simple and easy to the eye. The customer service is excellent they are super responsive with me since I started with them when they were shedul. Love this app.

I haven't quite figures out how to transfer all my great reviews into google reviews. Google is a big thing for consumers so its important to have a link where this transfers or they automatically load into google is huge.

System is pretty easy to use however Fresha has scammed us by placing a book now button on our website which sends customers to fresha.com marketplace to create a Fresha account and take more than a fifth of our earnings. Fresha is not replying to our messages.

Fresha put a 'Book Now' button on our website that directs customers to Fresha com marketplace. This means every new client we get, which is most of them being in a tourist place, have to create a Fresha account and we get charged 20%. In effect Fresha is taking more than a fifth of our earnings! They are yet to respond to our messages.

I like the ability to be able to schedule different providers and then be able to specify how long the appointments for. Also like client history so i can look at notes and such if and when needed.

I wish it was more medical per say and would like to be able to have a section where i can put individual notes on clients and have Doctor sign off on note and or order.

Have been using it to get unlimited bookings for my farm medical services.Fresha has really boosted my sales and have used it to attract more customers through online bookings.It zero monthly fees making it affordable for everyone.Have been updating my clients via automated texts.

No Cons about this amazing software.Has really helped me in strategizing my company.

Nothing. Dishonest company. Can never talk to a real person to get things resolved. They charges things by fraud

Dishonesty. Charge for things they should not. They book fake appointments to collect 20%. They charge for existing clients. Too many glitches and always an excuse like the owner is using links incorrectly. So they have a link that no mater who schedules from it, we are charged 20%
I’ve emailed 5 times in a week and have asked for someone to call and have yet to get a response

Clients find it easy to use the online booking

Setting up was harder than other online booking systems, hard to sync with google calendar, not mobile friendly, the fees are high

Affordable first of all, no hidden fees, easy access to customer service, and overall easy to use product.

The future of charging can be improved.

Honestly the customer servicethey reply quickly with screen captures so I actually know what I am doing

Things changed and I wasn't sure where to find the features where they used to be

WE ABSOLUTELY LOVE using fresha at our community retail pharmacy! We are independent so we dont have any fancy apps that book our appointments for us! So we started looking online to see if there was anything that we could use that would help us with appointment scheduling! Im sure everyone knows in the pharmacy world that booking appointments for covid vaccines, flu vaccines, and all other types of shots is very difficult during the fall season! this makes it so easy and we even color coordinate our shots so its clear and easy to see

Fresha charges for text messages to send to people that make appointments which as a small business you may not want to opt into. We actually don't opt in as its pricey however we would love to if it becomes available for free or at least cheaper

I used this for a while it’s easy to use doesn’t have lots of functions but does booking well

I personally wanted integrated crm which it doesn’t have

As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle. As a guy who is always on the go, I can easily use this seamlessly.

Hmmmm.. I can't think of any because I enjoyed using this alot.

The platform is easy to use and has lots of features that improve online booking

The customer service isn’t the best in responding promptly

I enjoyed Fresha’s calendar and scheduling sections.

I felt like the product was somewhat busy, but still very organized for being so.

Ease of use the booking system and with accurate data, also it can be used in many countries and i am using it continuously in UAE and KSA

Prices shown usually is higher than the retailer

Easy to use and the booking system and with accurate data.
I opened 2 ticket and the support tickets "Caitlin" was very professional and resolved everything.

- Customize SMS reminder.
- Is not possible to activate Membership with partial payment?

Makes booking appointments and finding new providers easy

Limited providers using the software in my region