QT9 QMS

4,7 (95)
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Software de gestão da qualidade escalável e fácil de usar

Classificação geral

4,7 /5
(95)
Relação qualidade/preço
4,7/5
Recursos
4,5/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5

94%
dos usuários recomendam este app
Classificar por

95 avaliações

Avaliador Verificado
Classificação geral
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Quality management made quick and easy

Avaliado em 08/03/2018

Vantagens

The QT9 software products seem to be designed with the customer in mind. The user-friendliness is clearly a part of the QT9 Quality Management Software. I love how easy it made everything.

Desvantagens

I think that at times the process could have been a little more efficient in terms of time it takes to process a quality management order.

Resposta do QT9 Software

Thank you for the review of the QT9 QMS. It is great to hear you find the QT9 QMS easy to use! We appreciate the review.

Terri
Classificação geral
  • Setor: Fabricação de ferrovias
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 Quality Management System

Avaliado em 08/03/2022

Before using QT9 data gathering and analysis was difficult at best. Now we have the ability to...

Before using QT9 data gathering and analysis was difficult at best. Now we have the ability to analyze data in order to make real changes to the quality of our processes and products.

Vantagens

Easy to set up and use, yet very powerful reporting capabilities. As the administrator I can add users, structure drop down menus, etc. myself and don't have to rely on outside sources.

Desvantagens

Nothing currently comes to mind, but this is because QT9 asks their customers to submit feature requests for improvement ideas.

Resposta do QT9 Software

Terri - Thank you very much for the 5-star review! It is great to hear you like our simple pricing model with all the modules included. We appreciate you taking the time to share your positive experience.

Donna
Classificação geral
  • Setor: Biotecnologia
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

No longer using

Avaliado em 27/10/2022

Vantagens

I work very little as it is almost completely phased out however it could not keep up business needs

Desvantagens

First appear to be intuitive or user friendly

Resposta do QT9 Software

Donna – Thank you for taking the time to leave a review. We value customer feedback, and we aim for positive experiences! Please reach out to your QT9 contact and/or email me at [email protected], so we can learn more about your feedback. We are always looking for ways to improve our solutions. QT9 QMS includes 23+ connected modules, and we include unlimited customer training. We try to make using the solution easy for any organization, and we offer multiple options on getting customers the training and support they want.

Ruben
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 QMS is perfect!

Avaliado em 06/11/2024

Love the software, has helped our company automate, very easy to use and great service

Love the software, has helped our company automate, very easy to use and great service

Vantagens

It as all the requirements that our QMS needs.

Desvantagens

I can't think of any, that I like least.

Resposta do QT9 Software

Ruben - Thank you for the 5-Star review of QT9 QMS! It is awesome to hear positive feedback from our customers!

Michael
Classificação geral
  • Setor: Empacotamento e contêineres
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

QT9 is a fantastic QMS tool

Avaliado em 14/10/2021

We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel...

We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel processes. Having interlinked modules (for example, being able to create NCs directly from inspection results) saves time and improves efficiency. Overall it's a very good platform for a company who needs to jump into a one-stop QMS solution.

Vantagens

The product is easy to implement because of the built-in world class workflows. You do not need to map your current processes into QT9 - you use the built-in process workflows, and the workflow and tab interface is consistent across the modules. This makes deployment easy, because once people are familiar with the interface they can learn other modules easily. You can focus on how to *use* the software, and not spend valuable time trying to *configure* it.

Desvantagens

QT9 is very responsive to feature requests and bug fixes. We have provided several suggestions that are being considered to improve usability. I guess the think I like least is that I didn't start using it sooner.

Alternativas consideradas

MasterControl Quality Excellence

Razões para mudar para o QT9 QMS

Multi-site, fully featured, great pricing for concurrent licensing, and out-of-the-box usability made QT9 the best choice for our company.

Resposta do QT9 Software

Michael - Thanks for the positive review! We are happy to hear that you have found the implementation easy. We look forward to working with you more on your other workflows and modules.

Tia
Classificação geral
  • Setor: Defesa e aeroespacial
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 QMS is a Quality Manager's Dream Tool

Avaliado em 21/07/2021

QT9 QMS Software is helping to facilitate the

QT9 QMS Software is helping to facilitate the

Vantagens

Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful. Implementation was amazing and the support/ training given allowed us to get our system up and going within a couple months.

Desvantagens

The FMEA / Risk Management Module could use some help. I wish the modules tied together better.

Alternativas consideradas

MasterControl Quality Excellence e Intellect QMS

Razões para mudar para o QT9 QMS

All the other systems I looked at were only bits and pieces of what i needed. QT9 had everything I needed to support my AS9100/ IS 9000 requirements.

Resposta do QT9 Software

Tia - Thank you for the 5-Star review! That is great to hear you had such a positive experience with implementation! We appreciate your feedback.

Jennifer
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 QMS

Avaliado em 15/07/2021

We have observed several benefits from moving to QT9. It has allowed us to move from a paper...

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Vantagens

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step.

The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally.

The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Desvantagens

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Alternativas consideradas

MasterControl Quality Excellence

Razões para mudar para o QT9 QMS

QT9 was validated by the vendor, compliant with ISO 9001, ISO 13485, and FDA 21CFR 211-210 and 820. It had the critical QMS functions that our organization required, including management review. It also did not require the involvement of an IT department or a significant implementation effort. Compared to other systems that we evaluated, it provided the most features for the best cost.

Resposta do QT9 Software

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Tracey
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great option for entry into a computerized system for Quality

Avaliado em 27/10/2021

We were able to implement and deploy the system to our users very quickly. The sales team have been...

We were able to implement and deploy the system to our users very quickly. The sales team have been very quick with responses and follow up.

Vantagens

This is a very easy to implement software that is inexpensive. The workflows are great out of the box.

Desvantagens

The only con I have at this time is the reporting on Change Control. Once they develop reporting for this feature, it will be a big improvement.

Resposta do QT9 Software

Tracey - Thank you for reviewing our QMS software. We are happy to hear you found the implementation easy.

Dina
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

Avaliado em 03/03/2021

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with...

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Vantagens

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Desvantagens

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Alternativas consideradas

MasterControl Manufacturing Excellence

Razões para escolher o QT9 QMS

Lack of support for existing platform. Failing infrastructure that no longer fits our business needs.

Razões para mudar para o QT9 QMS

We liked that QT9 is all inclusive and we would not have to plan for costly add-ons and prolonged integration and implementation. QT9 allows you to work at your own pace and implement the modules one at a time, or more. For example, we chose to implement document control and training and have engaged the entire organization in which module they would like to see implemented next.

Resposta do QT9 Software

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

Shannon
Classificação geral
  • Setor: Química
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 Made Our Life Easier!!!

Avaliado em 20/10/2021

Great training, great support. We are looking forward to new ideas being integrated into the...

Great training, great support. We are looking forward to new ideas being integrated into the software.

Vantagens

Intuitive platform that can make manufacturing quality requirement so much easier to manage.

Desvantagens

It was not the software, but the ability to get people to change their habits.

Alternativas consideradas

MasterControl Quality Excellence

Razões para mudar para o QT9 QMS

Once you worked with QT9, it blew away the competition.

Resposta do QT9 Software

Shannon - Thank you for the positive review! We are happy to hear QT9 helped make your life easier.

Albert
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

This is a great system!

Avaliado em 10/05/2021

Our company appreciates all of the quality functions like document control, corrective action,...

Our company appreciates all of the quality functions like document control, corrective action, audit, management review, supplier management, and training.

Vantagens

I like the modularity of the system. This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

Desvantagens

New product tracking would help our processes (APQP, Quoting tracking). Reporting isn't great for training, not good at summary information.

Resposta do QT9 Software

Albert: Thank you very much for the positive review! We appreciate you taking the time to share your experience with QT9 QMS.

Ken
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 Helped Structural Diagnostics, Inc. get ISO 9001:2015 Certified!

Avaliado em 16/06/2021

Our company had no Quality Management System at all before QT9. Some of the employees were relucted...

Our company had no Quality Management System at all before QT9. Some of the employees were relucted to try something new, but all got on board when they saw how easy it was to use.

All through the entire ISO 9001:2015 process from the very beginning to certification all the Auditors really thought it was a well designed package geared towards the ISO 9001:2015 process.

Vantagens

The Document Control module was the most used and was very easy to implement and maintain.

Desvantagens

That you could not upload video files, that the file size was limited. But this was not really an issue.

Resposta do QT9 Software

Ken - Thank you for the positive review! it is great hearing from happy customers. We appreciate you taking the time to share your experience.

Rachel
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Wonderful service

Avaliado em 16/10/2024

It was seamless. My account manager helped so much and helps my process

It was seamless. My account manager helped so much and helps my process

Vantagens

Has helped me automate my quality process

Desvantagens

Nothing really it will take time to get used to, but all good

Resposta do QT9 Software

Rachel - Thank you for the 5-Star review of QT9 QMS! We are happy to hear QT9 has helped automate your quality processes. Please reach out us if we can help with anything.

Bill
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Looking forward to using more modules

Avaliado em 25/05/2021

The document control feature has improved our ability to find documents and some records when...

The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage than our old process of paper, binders, and spreadsheets. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly. There has been very little unscheduled system downtime and when it happens, is usually resolved quickly. Especially after this last year with the pandemic, we were able to keep some processes moving uninterrupted and we're now looking forward to using additional modules over the coming year, including CAPA, Audits, NCP, and Supplier Controls.

Vantagens

We've been using the Document Control and Training Modules for just over two years. Both are fairly intuitive and fit in pretty well with what we had previously been doing on paper and with spreadsheets. Within the last year, we began using the Calibration and Maintenance modules and our teams seem happy with them as well. I like the ability to create unlimited "user-defined fields" to tailor some of the modules more to how my company does things.

Desvantagens

I would like to see the ability to add employees, or at least job titles, to the Document Request record so they can be reviewed and added/updated prior to full document approval and training record generation. This would be especially handy for new documents. Right now, we have to wait until a document is published to assign to job titles. Either that, or when an employee is evaluated by the manager in the training record, there could be a pop-up that asks "do you want this added to the employee's job title?"

Resposta do QT9 Software

Bill - Thank you very much for the positive review! It is great to hear you have had a good experience with QT9 QMS. Thanks for the feedback, as we are always looking for ways to add more flexibility.

Charles
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 for Aerospace Manufacturer

Avaliado em 03/03/2022

Initially only used as a repository for documents. Once expanded to using other modules we were...

Initially only used as a repository for documents. Once expanded to using other modules we were impressed especially since it streamlined the Quality Admin process made being audited easier and faster.

Vantagens

Easy to use / Good way to handle standard quality functions and also make it auditor friendly / enhances quality organization productivity by eliminating paper driven steps and having information in one place instead of a myriad of files / Requires very little training to learn / Well organized ? Good uptime / Secure, reliable server and security.

Desvantagens

For RELATED FILES wish an easier way to input documents such as emails or email attachments without needing to save in a temporary file or desktop / Way for Administrator to set the standard grid layout as default then let people do individual customization instead of only a system default / Need to be able to upload more items instead of just customers, suppliers, documents. For example CARS, Complaints etc so that when shifting ot QT9 can use existing data.

Resposta do QT9 Software

Charles - Thank you for the positive review! We appreciate you sharing your positive experience, and we will review your feedback.

Anthony
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Global user of QT9

Avaliado em 23/06/2022

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing...

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful. The intuitive nature of QT9 results in almost no learning curve for general users. As the layout and functionality of the modules are similar in design and usage, growing within the software environment has become natural and organic.

QT9 has taken the tears out of the daily management of a QMS.

Vantagens

Software was plug-n-play for our organization. We were able to get the software up, configured and running within days. The intuitive use of the software allowed for rapid deployment within the organization.

Desvantagens

Limited options on customization. However, while the options seem limited, we have had limited need for customization. The software embraces all requirements of most modern QMS needs.

Resposta do QT9 Software

Anthony - Thank you for the positive review. We are happy to hear you were able to get QT9 QMS implemented so quickly. We look forward to working with you more in the future.

Annette
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Product for Documentation Control

Avaliado em 26/08/2021

Easier to track training and provide a training records to auditors. This also includes providing...

Easier to track training and provide a training records to auditors. This also includes providing them with a list of all active SOPs for their review. There is no need to maintain a list since it can be exported and printed.

Vantagens

All of our documents are in one place and access is easily available for all users. The additional of the change control system allowed us to include that feature and use it to track training and approval of documents without using the paper system.

Desvantagens

The inability to remove users that are logged on but not using the system, especially if they have left for lunch or other reasons and left themselves logged into the system.

The need for more control of what features users can use for each module.

Resposta do QT9 Software

Annette - Thank you for the 5-Star review! It is great to hear QT9 QMS is helping you with document control. We will share your feedback with our team.

Mark
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use and implement.

Avaliado em 15/10/2021

A single-source for quality reporting that also has added features for Safety and Engineering...

A single-source for quality reporting that also has added features for Safety and Engineering reporting as well.

Vantagens

Eliminate paper processes, easy to use and implement, easy to find correct documents.

Desvantagens

We have not run into any cons with using QT9.

Resposta do QT9 Software

Mark - Thank you for the awesome review! We appreciate you taking the time to share your positive experience.

Peter
Classificação geral
  • Setor: Maquinário
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Fair Quality Management System

Avaliado em 17/09/2021

5-6 years experience

5-6 years experience

Vantagens

One software for multiple uses such as corrective actions, maintenance, calibration, etc.

Desvantagens

Poor access to your own data, such as the ability not to remove records that you own. This junks up the system, such as calibrations with trash records.

Resposta do QT9 Software

Hi Peter - We are sorry to hear that you have not had a good experience with the QT9 QMS. Could you please call us @ 630-892-5022 at your earliest convenience? We would like to better understand your short-term and long-term goals along with your "trash records". Traceability requirements for FDA and ISO compliance prevent you from simply "removing" records, but you do have other options. Perhaps a sandbox site would help you? Lets discuss! Thanks.

Tim
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

QT9 QMS Software

Avaliado em 16/11/2021

The software is good and the staff is more than happy to help if you have a problem.

The software is good and the staff is more than happy to help if you have a problem.

Vantagens

I like the ease in which you can control the documents. The software manages the old versions and changes of the documents on the revision changes which makes life much easier for the document control aspect of our QMS.

Desvantagens

Some of the modules I cannot modify in a way that would be useful for my organization.

Resposta do QT9 Software

Tim - Thank you for the positive review! We are happy to hear our staff is more than happy to help.

Clayton
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

A World of Difference

Avaliado em 25/05/2021

Vantagens

Implementation of the Document Control Module was a game-changer for our organization as we were still operating under a paper-based system. Document creation and changes are so much more efficient now that we are utilizing QT9 QMS.

Desvantagens

Not really applicable. Concerns I have had with the system I know are being addressed with the next revision of the software because the QT9 Software team is receptive to its customers' concerns.

Resposta do QT9 Software

Clayton - Thank you for the positive review! That is great to hear the document control module is helping your team out. We are always looking at new ways to improve the system too.

Erica
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use and configure

Avaliado em 29/03/2021

Our experience so far has been very positive.

Our experience so far has been very positive.

Vantagens

The workflow is easy to understand and it is nice that most of the modules are interconnected.

Desvantagens

The collaboration feature was a little difficult to implement for our organization as we didn't find that it was very intuitive.

Resposta do QT9 Software

Erica: Thank you very much for the positive review! We are happy to hear that you find the workflow easy to understand and like the interconnected modules. If you have any suggestions on the Collaboration feature, please submit a support request. You can always schedule training with our team on any feature or module too. We appreciate you as a customer. Thanks again!

Key
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Review

Avaliado em 24/06/2021

Vantagens

The software is very user friendly and easy to navigate. QT9 provides so many modules and can capture data/info from different departments in one location.

Desvantagens

It would be beneficial to drop and add files versus the current process for adding files.

Resposta do QT9 Software

Key - Thank you for the 5-Star review and likelihood to recommend! We appreciate you sharing your positive experience.

James
Classificação geral
  • Setor: Impressão
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great value out of the box

Avaliado em 22/11/2021

So far very positive

So far very positive

Vantagens

ease of use, deploy and set up from the beginnning

Desvantagens

I will need to work with it more before I could answer this

Resposta do QT9 Software

James - Thank you for the positive review! Our team is here to help if you have any questions whatsoever.

Rachel
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

QT9 Implementation and Population

Avaliado em 01/06/2016

Vantagens

For CARs, the information is all in one convenient location.
The Employee Training location allows us to attach documents (we keep Curriculum Vitae in the Related Files section). This allows for a one-stop-shop when audited on employee training and experience.
Vendor has been incredibly interactive and helpful when we have had questions/concerns. Also provided requested on-site training that met our expectations and timeline.

Desvantagens

Unable to perform 'text' searches. For example, performing a search within the Master File attachments for a term or other document number is not available.
In addition, I create training records for new hires; the content and attributes are always the same. It would be helpful if I could copy an existing record.
As part of the Quality organization, I notice grammatical errors. QT9 has several messages that contain mis-spellings.

Resposta do QT9 Software

Rachel - Thank you for your review of the QT9 QMS. We are glad to hear that the QT9 QMS has helped you centralize parts of MedNet's operations! We have added lots of filter options for searching through documents and have added the ability to attach related files and interconnect modules together. We have also added the ability to setup training profiles for recurring training records to ease training. We are constantly adding new features to the software, so if you see a spelling error please let us know, so we fix it right away. Thanks again!