Tidio
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438 avaliações
- Setor: Serviços jurídicos
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
ótimo
Avaliado em 20/07/2021
Vantagens
Robô fácil de fazer para colocar em meu site.
Desvantagens
poderia ter a tradução para português e a possibilidade no aplicativo de já mandar mgs no whatsapp da pessoa ou já ir para a ligação, são coisas faciéis de implatar.
Resposta do Tidio
Hi there,
Thank you so much for the review and for the feedback!
Those are all the features that we would love to make available to our clients in the future. Thank you for the suggestions!
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sensacional! Adorei!!!
Avaliado em 12/12/2022
Reduz o tempo de atendimento no meu site, e me ajuda a filtrar alguns leads antes de fazer um...
Reduz o tempo de atendimento no meu site, e me ajuda a filtrar alguns leads antes de fazer um atendimento. Sensacional! Adorei!!!
Vantagens
Fácil de integrar com o WordPress e configurar o fluxo do ChatBot, sensacional! Adorei!!!
Desvantagens
Fala integração com o Whatsapp, seria muito bom poder usar o ChatBot no whatsapp.
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Ótima ferramenta de trabalho
Avaliado em 19/03/2023
Vantagens
A facilidade de concentrar as vendas no aplicativo assim ajudando no dia a dia
Desvantagens
Não tenho nada a falar que não gostei ! Achei um aplicativo bem completo
- Setor: Gestão da educação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Definetly worth it compared to similar softwares
Avaliado em 15/11/2020
Overall just really great software, the price you pay is well worth what you receive, compared to...
Overall just really great software, the price you pay is well worth what you receive, compared to what we previously used which was more expensive and had way fewer features and no customisation
Vantagens
Tidio has great reporting and customising features. I find it easier to use than the previous software we were using. I really like how you can customise branding to make it fit in better with your website.
Desvantagens
You are unable to view messages from more than 1 website in the same Tidio tab, instead I have to have 2 tabs open to able to receive notifications for both our websites.
Resposta do Tidio
Hi there!
Thank you so much for your review!
We are happy to hear that you are finding our product to be easy to use.
As for handling multiple websites, we can also recommend our Mobile App for one of the projects as an alternative :)
Have a nice day and stay healthy!
- Setor: E-Learning
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Perfect for our non-profit org
Avaliado em 29/06/2021
Being able to chat with our users has really cut down on the time it takes to answer user questions....
Being able to chat with our users has really cut down on the time it takes to answer user questions. We used to wait for them to send emails and then they had to wait for us to reply to their emails. The chat features speeds everything up and has led to a huge boost in user satisfaction.
Vantagens
First and foremost, Tidio offers a free option for non-profit organizations, which enables our small non-profit to have a stellar chat product without the typical expense. We love how easily it integrates with WordPress and how relatively easy it was to install.
I also love the AI bot. We've been able to automate so much of our user interactions to help them have "self service" support even when we're not online to chat with them. Huge time saver for everyone.
Desvantagens
I wish that I, as an admin, could have better control over each chat administrator's account. Basically, after I set up everyone's accounts, I had no control over them. So if someone kept forgetting to upload a photo, I couldn't do it for them (well, without actually logging into their account with their username and profile). But, this isn't a deal breaker, it just means I have to stay in close contact with each user to keep their profile up to date.
Razões para mudar para o Tidio
Ultimately we made the decision based on price, but we're super happy!Resposta do Tidio
Hello
Thank you so much for the review!
We really appreciate the feedback you provided. We are working on an upgraded version of the Permissions for the operators, so you should be able to have better control over your users soon.
Once again thank you for your kind words and have a nice day
- Setor: Ócio, viagens e turismo
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Potential customers be aware of Tidio's no-refund policy before you purchase the product
Avaliado em 28/02/2023
Hey there,I just wanted to share my recent experience with Tidio's refund policy that I wish I had...
Hey there,I just wanted to share my recent experience with Tidio's refund policy that I wish I had known before purchasing their product. Unfortunately, they do not offer refunds, even if you are not satisfied with their services.I recently requested a refund after realizing that Tidio wasn't the right fit for my needs, but I was informed that they have a strict no-refund policy. This was frustrating for me, and I don't want others to find themselves in the same situation.I understand that companies have policies in place, but I believe that customer satisfaction should be a top priority. If a product doesn't work out for a customer, they should have the option to receive a refund. It's just like when you buy something from a store, and it's not what you expected; you can return it and get a refund.So, if you're considering using Tidio, I recommend being aware of their refund policy before making a purchase. It's important to make an informed decision and choose a company that prioritizes customer satisfaction.Hope this helps!
Vantagens
The widget and chat console have a sleek and straightforward design.
Desvantagens
If you exceed the included 100 interactions, you'll need to pay an additional fee for the chat widget (bot) to continue automatically engaging with customers. Otherwise, your chat will simply serve as a decorative element on your website.
- Setor: Serviços financeiros
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Go Tidio!
Avaliado em 13/01/2021
We seamlessly integrated Tidio on our websites and connected to our Facebook pages. We use it as a...
We seamlessly integrated Tidio on our websites and connected to our Facebook pages. We use it as a multi-channel communication tool for onboarding and customer support purposes.
Vantagens
The integration was as easy as possible. The interface is intuitive and simple to navigate. Chatbots are just amazing! It's so simple to build and launch them.
Still what we liked the best about Tidio is their customer support. Always there to help, always nice and informative. Love you guys. Go Tidio team!
Desvantagens
The only thing I would add are integrations with apps like WhatsApp and Telegram.
Razões para escolher o Tidio
In short, Artivechat, while a powerful tool on its own, didn't serve the purposes of our team well. Its interface was unintuitive and the set-up process was tiresome. Plus we realized that we didn't really need an NPL chatbot.Razões para mudar para o Tidio
Simplicity, quality of the customer support, powerful functionality, branding.Resposta do Tidio
Hi there,
Thank you so much for the review!
We recently established a new developers team responsable for new dedicated channels such as WhatsApp, so we hope to expand the pool in the future.
Thank you once again!
- Setor: Serviços de eventos
- Porte da empresa: 2–10 funcionários
- Usado Outro durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Tidio for online support
Avaliado em 29/07/2019
Tidio helped us to engage with our customers and to answer their question which led to more sales.
Tidio helped us to engage with our customers and to answer their question which led to more sales.
Vantagens
It is easy to install and use, fast customer support helps to deal with your problems quickly. Pricing is also reasonable compared with other software.
Desvantagens
Some features are free in different chats but paid in Tidio. Users have to enter their emails which sometimes prevents them to ask any question.
Resposta do Tidio
Thank you very much for the review!
You can turn off the Pre Chat Survey in the Channels section of your Tidio panel, and your visitors won't have to put in their email address :-)
Have a great day!
- Setor: Varejistas
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Tidio is amazing!
Avaliado em 28/10/2020
I've only had a great experience with Tidio.
I've only had a great experience with Tidio.
Vantagens
I love the ease of use, the great customer service, and the features I like and use more than what other live chat systems offer.
I can view the pages the user has browsed, can automate chats with the bots to get conversions. Everything works as intended.
Desvantagens
The only things I can say is the lack of Twitter support to Tidio and more customising the bot actions.
Razões para escolher o Tidio
Because I wanted to view what pages the visitors were viewing and more, I used to use Crisp but that's $99 and the other alternatives aren't up to the standards of Tidio.Razões para mudar para o Tidio
Because of the UI, the design of the chat window, the features and the great customer service, they ask you questions in the trial and it was nice to be feel more than just a number.Resposta do Tidio
Hello!
I'm Maciek from Tidio Support
We are always happy to read such reviews as yours! Every day we try to best ourselves in order to provide you with the best product we can.
I can assure you, that the features you are looking for are coming :) We are working on additional integrations like Whatsapp, Instagram, and also Twitter. Our Chatbots are also constantly growing and improving!
We can't wait to provide you with new features we are currently working on.
Hope you have a great experience with Tidio!
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great alternatives to any other live chat
Avaliado em 06/08/2021
Good support, great software, and overall very nice UI that doesn't look like it's from the year...
Good support, great software, and overall very nice UI that doesn't look like it's from the year 2000.
Vantagens
You do not have to have a set limit of users to use their product, they have a free plan with lots of features, the support and knowledge base is very complete and they have custom-built app for your PC and smartphone so you don't have to log in to your dashboard all the time.
Desvantagens
Nothing, to be honest, expectations were overachieved by this software and the fact that they provide support even on the free plan, nothing bad to say.
Razões para mudar para o Tidio
Because they had a free plan and the ability to grow as we please and not having to buy a fixed amount of seats.Resposta do Tidio
Hello!
Thank you so much for all the positive words and a perfect rating. We will continue to improve our product to make sure that there are no cons to be found.
Once again thank you and have a nice day
- Setor: Serviços financeiros
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
One of the easiest to use live chat
Avaliado em 02/08/2022
Vantagens
The solution helps us to engage with the visitor. I was imiediately able to understand the user interface, the support helped quickly, when we asked about integrations and user capabilities. I think it has a great design, FB messanger and instagram integration is possible. It has also a compelling, great looking, website widget.
Desvantagens
The team was irritated by the loud sound of notifications, which we were not able to turn off. The chatbot is quite costly and overall pricing was the problem in our final desicion.
Resposta do Tidio
Hi there! Thank you very much for your kind review :) We really appreciate your feedback and we will definitely keep it in mind for future improvements.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Fast and easy
Avaliado em 30/07/2020
Vantagens
I was looking for a solution to talk to the people in may webpage and after finding Tidio it took me less than 5 minutes to implemented and start using it.
Desvantagens
The app for mac shows a message concerning security of the origin of the application plus is just the webpage made application.
I better just to user de webpage and the phone app.
Resposta do Tidio
Hi there,
Thank you so much for the review!
The Unidentified developer "error" is known to us. We hope to in the future become an identified developer as we see how this may not be convenient. However, please do not be concerned, the app is fully made by us and it is 100% safe to use :)
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
The website chat all-rounder
Avaliado em 19/12/2019
Its chatbot feature provides a great way for marketers to easily set up contextual messages for...
Its chatbot feature provides a great way for marketers to easily set up contextual messages for website visitors. Definitely helps boost conversions.
Vantagens
It packs an incredible number of features even in the free plan, which is not something you see in most chat tools. Their design is spot-on and the chatbots are powerful and easy to create.
Desvantagens
It should have a stronger integration with Facebook Messenger, namely enabling users to use Tidio with their Facebook account (not having to write their email).
Alternativas consideradas
IntercomRazões para mudar para o Tidio
Amazing free plan enables testing a lot of features.Resposta do Tidio
Hi there!
Thank you very much for the valuable feedback about the Messenger integration. I will make sure to pass it on to our product team :-)
- Setor: Entretenimento
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Effective and affordable
Avaliado em 03/11/2020
Simple quick affordable effective
Simple quick affordable effective
Vantagens
The free level is excellent and a smart way to get folks in the door and provides good basic services including, most importantly to me, chat bot.
Desvantagens
Haven't used it long enough to find negatives yet though I am curious to see if it can notify via desktop on Windows too I haven't figured out to get notified that someone is sending a message on the chat bot yet.
Alternativas consideradas
LiveChatRazões para escolher o Tidio
They didn't allow changing the Welcome Message without moving up to another tierSoftware anterior
LiveChatRazões para mudar para o Tidio
CostResposta do Tidio
Hello there!
Maciek from Tidio Support here
We really appreciate your kind words and the 5-star review! We hope that you will keep enjoying our product after the trial ends :)
Have a great day and stay safe!
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent value for money!
Avaliado em 15/10/2019
Vantagens
We care so much about the chat widget design and our customer have the best experience when talking to us using Tidio. We can fully customize our widget with our platform colors and the operators photos provide a reliable way to our customers contact us. Also the Mac/Web app have just the right tools we need to provide our support service.
Desvantagens
I wish Tidio to have more reports options and a more accurate way to customers rate the conversation (not only "like" or "dislike", but a score from 1 to 5 to help us calculate NPS). Also split chats from the same person in separate conversations to help us to calculate satisfaction scores and response times.
Razões para mudar para o Tidio
Chat widget: fully customisable and great design; Right tools: the Mac/Web app is simple and easy-to-use; Value for money: the free plan has great features;Resposta do Tidio
Hi there,
Thank you very much for the review. I will surely pass your feedback on to our Product Team. We are a data-driven company - and I'm sure they will agree that measuring statistics is one of the most important things in running a business.
Thank you for helping us grow!
- Setor: Rede de computadores
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great!
Avaliado em 09/12/2019
Vantagens
+ Easy
+ Beautiful
+ Beautiful
+ Looks great
+ Multiple features
+ Awesome support
+ Regularly updating
Desvantagens
- Not having ability to remove powered by-logo
Alternativas consideradas
tawk.toRazões para escolher o Tidio
Tidio is so much better looking and feature richer for using. Administrator dashboard is also more modern.Software anterior
tawk.toResposta do Tidio
Hi there Juuso,
Thank you for the perfect score - I'm stoked you saw the potential in Tidio. I just wanted to let you know, that while we are not offering a fully white-label solution, we can remove the 'powered by' branding as an extra request for our customers who purchased our service for a min. $55 per month.
- Setor: Pesquisa de mercado
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
One of the best chatbots.
Avaliado em 13/04/2022
Vantagens
First of all, it has a free plan which gives up to 100 unique visitors per month and is best suited for small business websites that are just started. Its user interface and user experience are very nice and it also saves site visitors' data. A notification will be sent when a user is on our website which is wonderful. Customer support is very quick, they help us solve our problems within less time.
Desvantagens
We have been using Tidio as a chatbot for our company website for 6 months, as far as my experience is concerned, I haven't faced any issues with Tidio.
Resposta do Tidio
Thank you so much for the feedback Akash! Should you need any help regarding Tidio let us know.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
To effectively control the channels of communication with customers at all times
Avaliado em 06/01/2023
Tidio has quickly connected customers to our service staff in various locations, and our response...
Tidio has quickly connected customers to our service staff in various locations, and our response time has improved, helping us find the right solutions faster. The logs provided by Tidio have greatly helped us improve the efficiency of our Customer Service Center services.
Vantagens
Tidio allows us to perform many duties, including live chat which I love for its efficiency and speed, and ticket management, which we can assign directly to members according to their specialties. I love that we can automate email, text, WhatsApp and Messenger responses so customers can easily get what they need. Tidio's powerful integration with social media marketing helps us reach more people who are interested in our products. Tidio's unique logs and reports display all information accurately, allowing our quality control team to instantly analyze complaints and gain better knowledge of our performance issues.
Desvantagens
There's nothing to dislike about Tidio, as notifications arrive immediately without delay, and the dashboard makes it easy to find updates as well as quickly access and respond to active updates.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Likely the best live chat tool that includes a free plan
Avaliado em 28/07/2020
I use Tidio on client websites to provide an easy-to-use and powerful live chat experience.
I use Tidio on client websites to provide an easy-to-use and powerful live chat experience.
Vantagens
Considering that Tidio offers a free plan, its features are unbeatable. It has a very modern and usable interface (both the backend and the chat widget) and it includes chatbots that are very easy to set up.
Desvantagens
I have been using Tidio just short of a year and they have made some changes to their pricing structure, limiting the free plan quite a bit.
Resposta do Tidio
Hi there,
On behalf of the whole Tidio team, we thank you for the review :)
We do our best to ensure the lowest possible price while still providing the highest quality of the product.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Want leads - Ultimate Support Get Tidio
Avaliado em 28/05/2019
We have been a conversion by conversation company since the get-go. Tidio has been our latest...
We have been a conversion by conversation company since the get-go. Tidio has been our latest secret weapon to talk and help more. Support is incredible the app is lightweight and available on desktop and mobile. We just can't fault it - don't just read this ... go get it! https://www.ckpcreative.com.au/get-tidio
Vantagens
Our Tidio salesperson minds the shop while we get on with running the company... if there is a question beyond our get in touch, we can then fully engage with the site visitor! Or you can have a staff member right there on hand to start that incredible customer experience journey...
Great coms = even better client experiences. Turn visitors to clients by asking all the right questions - and yes it even has BOTS waaahgt!
So, get cracking download tidio for free here -> https://www.ckpcreative.com.au/get-tidio
Desvantagens
I can find anything to complain about it apart from not having it for the last 10 years
Resposta do Tidio
Wow! Thank you so much, we're really proud!
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 5.0 /10
Could Be Great Were It Not Inconsistent
Avaliado em 21/04/2022
It's been OK.
It's been OK.
Vantagens
Tidio gives us a chance to help Website visitors feel like we are present and ready to help them.
Desvantagens
It's inconsistent. Sometimes we'll get notifications and it's amazing. Most of the time, we don't even know when people have left messages even though we have the app on our devices.
Resposta do Tidio
Thank you so much for taking the time to review Tidio, and I'm very sorry about the inconsistencies you mentioned in your review! If you want us to look into this further, please contact our Support Team at [email protected], so that we can check what the reason behind this is. Again, my sincere apologies for the trouble!
- Setor: Roupa e moda
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent
Avaliado em 23/04/2020
Vantagens
Chatbot integration in mobile with live chat
Desvantagens
the first sep in setting welcome message to client
Alternativas consideradas
LandbotRazões para escolher o Tidio
Too expensiveSoftware anterior
IntercomRazões para mudar para o Tidio
Mobile chat integrationResposta do Tidio
Hello there Gonzalo,
Thank you for the fantastic review! If you find any difficulties in using Tidio - don't hesitate to reach out to our support team at [email protected]. Our agents will gladly help you out :-)
Have a great day and stay safe!
- Setor: Varejistas
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
How i contact my clients
Avaliado em 19/11/2022
Thanks to tidio i was engaged with >100 clients since i implemented it although i believe if price...
Thanks to tidio i was engaged with >100 clients since i implemented it although i believe if price was lower, i'd be more willing to subscribe in order to enjoy an extra premium feature.It is a good way to collect customer information and have a database of all interactions and the messages exchanged.
Vantagens
Being able to talk to clients anytime during schedule.Interface is very intuitive.Capable of setting up automated functions like auto-reply or auto-send a message to the user.
Desvantagens
Price, it is a very expensive plug-in to implement with full capability, therefore i have only been using the free advantages.
- Setor: E-Learning
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Very expensive
Avaliado em 21/03/2023
Good, but it would be very good if the conversations reached were increased.
Good, but it would be very good if the conversations reached were increased.
Vantagens
It is user friendly, easy to use and intuitive for users.
Desvantagens
It is too expensive for the services it offers, for example 40 000 chatbots and only 50 conversations, it does not make sense. 40 000 chatbots is fine, but with that amount you can reach at least 1000 conversations to attract new customers or give help.
- Setor: Segurança e investigações
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A Chatbot and Live Chat Solution with Some Limitations
Avaliado em 13/03/2023
Overall, Tidio is a great option for small businesses looking for an affordable and easy-to-use...
Overall, Tidio is a great option for small businesses looking for an affordable and easy-to-use chatbot and live chat software
Vantagens
Easy to use - Tidio is straightforward and user-friendlyMultiple communication channels - Live Chat, Chat Bots, Email etc.Amazing Integration - integrates with popular website builders like WordPress and Shopify, making it easy to add to your site
Desvantagens
Limited reporting: Tidio's reporting is not as comprehensive as other chatbot and live chat software
