Avaliações do Teramind
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86 avaliações
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Cloud employee manage men tool
Avaliado em 15/11/2022
over all we are satisfied with product looking forward to have integration feature for this product...
over all we are satisfied with product looking forward to have integration feature for this product like SSO and AD
Vantagens
It records user activity very effectively and give alerts as per policies set
Desvantagens
cloud module cannot be integrated with any took or with AD
- Setor: Bancos
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Monitor Your Team to Success
Avaliado em 28/10/2018
Vantagens
Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive
user behavior analytics, which is another great feature we periodically use.
Desvantagens
Not many negative things I can say about Teramind at this point. Make sure to use a good connection.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
For Employee Monitoring
Avaliado em 16/06/2020
We planned to monitor work from home users as we started due to COVID 19 but we used only it for a...
We planned to monitor work from home users as we started due to COVID 19 but we used only it for a month and the customer service is the worst part of the product and there is no guidance available for the same. they will just send you the link on how to do it.I am using different software now at the cheaper cost which is fulfilling my need.
Vantagens
Auto calculation of productivity on the basis of classification of the software was good.
Desvantagens
but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible.
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A very proactive system. Very detailed and the system doesn't miss a trick!
Avaliado em 16/04/2018
Vantagens
The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic. We use lots of monitoring systems such as email motoring and IP monitoring however, since we've started using Teramind we have no need to switch between different systems, Teramind monitors everything from emails to websites and keystrokes.
Desvantagens
The system is rather complicated to install, and small changes to the computer can sometimes cause the system to stop monitoring however, the tech team are always on hand to help out.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Publicidade e marketing
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Teramind Works Fine
Avaliado em 27/07/2022
Vantagens
Teramind was one of the first monitoring tools I used and I am truly delighted. It works well, it has a very good global trackin, and many functions within its platform.
Desvantagens
I did not finish delving into the employee section, since I found a fairly complete tool in this regard.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Great for Monitoring Employees
Avaliado em 17/04/2018
Vantagens
We love that we can Remote control, view, and setup triggers for employee actions. It really helps us know what they are doing on a daily basis
Desvantagens
It is somewhat confusing to set up the triggers that gauge productivity. Maybe some guidance when setting up would be helpful!
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Program for the cost Did everything we needed it to do
Avaliado em 19/04/2018
Investigative use
Investigative use
Vantagens
Keylogger with search ability was fantastic.
Abilty to search browsing history by key word ... Very Helpful
Desvantagens
Print monitor could have worked better, however over all this was leaps and bounds above anything close to it's cost.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. Did you reach out to our support staff to assist in troubleshooting?
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Design gráfico
- Usado Outro durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Amazing experience
Avaliado em 08/07/2018
Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards...
Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards employees' and organisation's information
Vantagens
Easy to identify and monitor possible threats.
Teramind is useful in monitoring employees efficiency at work.
Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly.
Desvantagens
Requires sufficient knowledge to use this software incase its features are updated.
Quite challenging when setting up this software.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Escritório de advocacia
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Solid software
Avaliado em 03/12/2020
Positive. This software is a little pricy, but feature rich. We went elsewhere ultimately.
Positive. This software is a little pricy, but feature rich. We went elsewhere ultimately.
Vantagens
I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.
Desvantagens
The interface is a bit overwhelming in terms of the number of features. I was looking for software that could integrate with payroll and I don't believe it had this.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Construção
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
System is a little too complex, but that is due to the amount of features it includes.
Avaliado em 12/04/2018
Remote management of offshore computers
Remote management of offshore computers
Vantagens
Ability to view multiple computers at once, and have remote access. The labelling of activities within the system, allows for easy sorting.
Desvantagens
Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there.
Resposta do Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Administração pública
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Teramind is raising the bar
Avaliado em 14/07/2016
As with any company, we have our own set of problem users. Even with best-in-class web and content...
As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose.
During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated.
To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.
Resposta do Teramind
Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best for employee monitoring
Avaliado em 02/10/2022
this meets our employee monitoring needs in all ways
this meets our employee monitoring needs in all ways
Vantagens
Most impactful that many other monitoring software don't have is the live remote viewing, and ability to take control of the remote screen. This helps with training.
Desvantagens
We had this software installed on one of our employee's computer which was a MAC. The software did not work at all.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Monitoring review
Avaliado em 22/06/2022
Vantagens
That it has live viewing of the employees screens, and not only screenshots.
Desvantagens
I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Preventing under billing in Essensuals Toni&Guy Salon in India
Avaliado em 13/11/2018
It has been a good journey.
It has been a good journey.
Vantagens
We have been using Teramind to prevent under billing in our salon for the past year. It is the best solution I had found in the market. It recorded all our billing activity so that in case of a issue we were able to asses what went wrong where. It also brought productivity up as we could monitor the access of non work related websites.
Desvantagens
Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor. It is not friendly for small scale businesses who still face the issues that other businesses have. Would be nice to see a single user solution in the future.
Resposta do Teramind
Hi Pradeep, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience.
We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated!
- The Teramind Team
- Setor: Impressão
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great service great system
Avaliado em 19/04/2018
Vantagens
We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.
Desvantagens
Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.
Resposta do Teramind
Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Very Satisfied User
Avaliado em 02/12/2022
overall experience is really great. Would recommend
overall experience is really great. Would recommend
Vantagens
we are really happy with Teramind. When you have employees working remotely, this will really help you
Desvantagens
It helps you keep track of your employees' work and time that they worked. The best feature is the live option
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Teramind Review from a regular user
Avaliado em 03/12/2022
We could increase productiviy of employees by analyzing wich day of the week and also the better...
We could increase productiviy of employees by analyzing wich day of the week and also the better hour to produce better work for each role, also we identified the least productive days and the kind of apps to block in order to stablish better policies
Vantagens
That has a lot and detailed information about the activity of the equipment and always is accurate
Desvantagens
Sometimes if you do not configure it properly could be invasive for user privacy
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Satisfied user
Avaliado em 12/12/2022
Vantagens
You can track your employees work and progress
Desvantagens
It's really a great software. I would recommend it.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
It is the best computer security software which records user work while working on a computer.
Avaliado em 29/05/2018
By using this software, organization is safeguarded from threats and rapid growth is seen in the...
By using this software, organization is safeguarded from threats and rapid growth is seen in the organization.
Vantagens
I like the feature of finding and blocking destructive activity, as it protects the organization from threats. Recording the every action of the user feature is awesome as it also improves the individual employee performance.
Desvantagens
Setting up this software is not easy I feel that some guidance is required. This is the only cons i can find with it.
Resposta do Teramind
Hi Pranay, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Setor: Contabilidade
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
This is exactly what I was looking for! Very easy to use and good functionality!
Avaliado em 19/02/2018
Having the ability to keep up with our employee's actions on their computers is essential to our...
Having the ability to keep up with our employee's actions on their computers is essential to our security as we handle client's sensitive data and this software has allowed me to insure our client's security.
Vantagens
Great reporting capability and very easy to install and setup.
The ability to get email notification reports really help you to stay on top of your employee's.
Resposta do Teramind
Hi Jesse, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
- Setor: Artigos esportivos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Worth the money
Avaliado em 30/04/2021
Vantagens
It is as easy as setting up a new email address. Rest is all done on a few clicks.
Support system is what should be for every company. Highly recommended for everyone.
Desvantagens
There isn't anything i found to be of a con. So far I am satisfied with the company.
Alternativas consideradas
Time DoctorSoftware anterior
ActivTrak- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing software
Avaliado em 25/03/2020
hardware requirements for "On-Premise" version
hardware requirements for "On-Premise" version
Vantagens
Teramind DLP is awesome. We are very happy to have it. The most all-in-one monitoring and SECURITY system if you know what are you doing. Thank you
Desvantagens
-Simple to use
-Powerful policy & rules editor
-Smooth user experience
Resposta do Teramind
Hi Marko, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Though hardware is required for our On-Premise product, we offer cloud based installation options where no server or hardware is needed to install.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
Powerful yet simple
Avaliado em 22/11/2015
We got into contact with Teramind about 6 months ago. At the time we were using a different...
We got into contact with Teramind about 6 months ago. At the time we were using a different monitoring tool for about a year. While Teramind's feature list was far superior to the software we were currently using, we decided to go with them based on one aspect; ease of use. The Teramind dashboard is very powerful. So much so that we felt uncomfortable using half the features at first. They can monitor everything, and by everything I mean just that. Live screens, recorded sessions, web, app's, email (personal as well), keystrokes, file transfers, printed documents... And the best part was the dashboard is so easy to use. We had half those features with our other monitoring software and we could barley access any of it without the assistance of our IT manager. And even he was left scratching his head at times.
Overall, Teramind is feature-rich and easy to use.
Resposta do Teramind
Hi Johanna, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!
- The Teramind Team
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Simple, comprehensive, configurable everything we were looking for. Well done
Avaliado em 17/04/2018
Vantagens
It provides a comprehensive view of what is going on in our business and allows us to configure it to deliver productivity metrics that we rely on.
Desvantagens
It created some conflicts in unexpected places that took some time, and very good customer support to sort out.
Resposta do Teramind
Hi Patrick - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. Glad to hear support was able to assist in troubleshooting.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great tech support, really know what they're doing.
Avaliado em 13/02/2018
Vantagens
Simple and intuitive. The setup was straight forward and started capturing data immediately. Rather powerful tool.
Desvantagens
I couldn't find the documentation but that's likely my fault. Just did a support session and trying to leave them a good word.
Resposta do Teramind
Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The User Guide is conveniently placed on the footer of our website and can be accessed from any page in the Teramind website. As always, our support staff is ready and able to assist in answering any questions you may have
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
