ChurchTrac

4,8 (816)
Escreva uma avaliação!
Software on-line de gerenciamento de igrejas

Classificação geral

4,8 /5
(816)
Relação qualidade/preço
4,9/5
Recursos
4,7/5
Praticidade
4,7/5
Suporte ao cliente
4,9/5

98%
dos usuários recomendam este app
Classificar por

816 avaliações

David
David
Classificação geral
  • Setor: Instituições religiosas
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Great Product... will grow with your church - Used at a previous church and just got for new...

Avaliado em 20/03/2018

Vantagens

If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit.
We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes.
We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings.
Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!

Desvantagens

A few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something.
I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!

Ryan
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Churchtrac is the best thing ever!

Avaliado em 24/10/2024

We love it! It's so affordable and it scales so easily!

We love it! It's so affordable and it scales so easily!

Vantagens

The ease of use and all the features. I love how easily it scales.

Desvantagens

I really don't have any complaints. We love it a

Resposta do ChurchTrac Software

Thanks for the 5-star review, Ryan. We're so glad you found ChurchTrac! There is an explosion of churches like yours making the switch to ChurchTrac. I guess saving money and getting more features will always stay in style :-) If there's anything we can do for you, just reach out. Blessings! -Wes

Richard
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

New Beginning setup

Avaliado em 25/01/2025

Very good and helpful. Lots of very assistive videos to help you get started and up and running.

Very good and helpful. Lots of very assistive videos to help you get started and up and running.

Vantagens

Easy to use and import current data into Churchtrac data.

Desvantagens

Can't use my account with other churches in the study without creating new account.

Resposta do ChurchTrac Software

Thanks for the 5-star review, Richard. We're so glad to serve you and your ministry.

DEMETRA
Classificação geral
  • Setor: Captação de recursos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Admin Assistant

Avaliado em 28/02/2020

I am not since i have been locked out.
i feel information would be helpful, it i could pull it...

I am not since i have been locked out.
i feel information would be helpful, it i could pull it easily and print.
I don't like not being able to speak with someone or at lease have them look a my information.

Vantagens

I can pull and print reports of the information I put in.

Desvantagens

I liked the previous package better -- it was user friendly. This package is not easily walked thru to pull reports and input the information as the previous package. Someone has changed my login and password - there is not a way to speak with anyone for help! The steps provided did not work. I have been locked out all week and now starting another week. I am disgusted!

Resposta do ChurchTrac Software

As it turns out, this customer had a malware infection on her computer that prevented her from accessing her account. Whenever she visited a website, a popup would say that her computer failed a security check, and told her to call a toll free number answered by a person in India. This is a common scam that all internet users should be aware of....if you cannot access websites or accounts that you normally visit because they are being blocked by a popup, DO NOT call any numbers that are displayed on your screen in the popup. And absolutely DO NOT give anyone your personal information out to criminals who are posing as experts to help you fix your computer. Instead, reach out to the company or account directly to ask for assistance (use a different, un-infected computer to look up the number if necessary). In this case, we were able to help her disconnect her computer from the internet until the malware is removed by a qualified professional.

Charles
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ROCK Solid Church Management System

Avaliado em 11/11/2024

Easy to use, and easy to setup when you follow the user guide and videos.

Easy to use, and easy to setup when you follow the user guide and videos.

Vantagens

Your customer service is excellent, every question I have been asked has been answered very quickly.

Desvantagens

I would like to see more choices in Bible versions. We are progressive church that focuses on inclusive language. I would like to be able to have more customization for the dashboard.

Alternativas consideradas

Servant Keeper e Breeze ChMS

Razões para escolher o ChurchTrac

It was not user friendly, very confusing to use.

Software anterior

QuickBooks Online

Razões para mudar para o ChurchTrac

We liked the features that are included and the pricing

Resposta do ChurchTrac Software

Thanks for the kind words and 5-star review, Charles. QB is great... but for many churches it can be overkill and overly complex. Remember, Accounting and Giving are just small parts of our all-in-one church software. You can plan worship, build a website and church app, and so much more. Blessings! -Wes

Lin
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A great software for churches.

Avaliado em 23/11/2024

It has great customer support and particularly good training videos.

It has great customer support and particularly good training videos.

Vantagens

Well designed and low cost. The accounting is based on fund accounting which is best for churches.

Desvantagens

I really do not have any. They keep adding features and that make it better and better for churches.

Resposta do ChurchTrac Software

Thank you for the kind words and 5-star review, Lin. We're always here to help. Blessings! -Lorri

LeVeka
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great application

Avaliado em 21/01/2025

Great experience. Like the live videos by the staff

Great experience. Like the live videos by the staff

Vantagens

Easy of use and the ability to track donations

Desvantagens

Nothing to dislike, no con detected this far

Danso
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent and very service

Avaliado em 22/01/2025

Ver Satisfying and got issue resolved on time

Ver Satisfying and got issue resolved on time

Vantagens

Excellent support experience from the Team

Desvantagens

Nothing much to worry about or to be concerned about

Resposta do ChurchTrac Software

Thanks for the 5-star review, Danso. We're so glad you're enjoying ChurchTrac and have had an excellent experience with our team. As always, don't hesitate to reach out to us if you need any assistance.

Angela
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Still learning...

Avaliado em 17/12/2024

Good. We use it primarily for stewardship and membership information. Looking forward to using the...

Good. We use it primarily for stewardship and membership information. Looking forward to using the other features.

Vantagens

All the items available to help no matter the size of the church

Desvantagens

Not realizing that there are more things I could have been using all along.

Resposta do ChurchTrac Software

Thanks for the 5-star review, Angela. There are a LOT of features in ChurchTrac! Keep doing what you're doing... and don't hesitate to reach out to us if you ever need any help. Blessings! -Wes

Madalyn
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Payee Reports

Avaliado em 11/02/2025

Vantagens

The walk-through dialogue with clarity and understanding of my problem.

Desvantagens

Having to take the extra step to get done, what is needed

Patricia
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Customizable to congregation

Avaliado em 03/07/2024

We explored several options to unify our member records. The preloaded fields along with customizati...

We explored several options to unify our member records. The preloaded fields along with customization, then with user limitations (and upgrade possibilities) made churchtrac the obvious choice. The pricing and program description and limitations were transparent.

The Churchtrac team made it easy by importing the database, and I updated from there.

Each step moving forward was met with individual help by the support team. The video lessons, particularly the introductory live meeting, helped me become better acquainted with features and possibilities.

When we switched to accounting and budgeting, the team and help resources guided me in tweaking the program to best suit our needs. Some things are not yet available, but the team has been responsive in prioritizing requests for change.

Vantagens

The most obvious benefit is the free onboarding with directory. This led directly to adopting the giving records option.

The customization of records and ability to select from options that enhance the experience make Churchtrac tops in its field. Online training, personal support, and rapid response to questions make it seem our church is the most important to them. The free cloud-based database was the first step, as we had so many people keeping separate records.

Messaging is easy enough even our less computer-savvy leadership has learned how to use the smart lists for texting and email.

The accounting process simplified financial records—giving (auto-deposits), budgeting, reports, and synching with the bank.

Desvantagens

Some additional customizations are (or were) not yet available.

Resposta do ChurchTrac Software

Thank you for the 5-star review, Patricia. We're so glad that you're loving ChurchTrac! As always, don't hesitate to reach out to us if you ever need anything :-)

Rev. Karleen
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The best church management system out there!

Avaliado em 23/08/2024

This has been the best product we've found for church management systems. We've used it for several...

This has been the best product we've found for church management systems. We've used it for several years. It's incredibly efficient, cost and time-saving. Their customer support is amazing and their tech support has been some of the best we've ever experienced. We've recommended this system to numerous sister churches because it's such a great, cost-effective system designed for churches.

Vantagens

We love the ease of use and the intuitiveness of this system. It's overall design is perfect for churches - small churches in particular. The integration between giving and accounting is exceptional and has reduced the amount of time needed for accounting entries by our volunteer church treasurer. The communication system is awesome. But, best of all is the price - this is by far the best and most cost-effective product out there in church management systems.

Desvantagens

Sometimes it can be a little clunky, mostly little inconveniences that are outweighed by the benefits of this system.

Alternativas consideradas

Breeze ChMS

Razões para mudar para o ChurchTrac

The price paid for product received is exceptional!

Resposta do ChurchTrac Software

Thank you for the 5-star Rev. Karleen! We're so glad that you have been enjoying ChurchTrac. As always, don't hesitate t reach out to us if you ever need any assistance :-) Blessings!

Earl
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We Like ChurchTrac at Douglasville Church of GOD of Prophecy

Avaliado em 15/04/2024

Love the product. Attention from ChurchTrac staff is incredible - looking forward to 30-minute...

Love the product. Attention from ChurchTrac staff is incredible - looking forward to 30-minute instruction session.

Vantagens

Covered all the areas important to our church. Ease of use and mobility between sections (dashboard, people, accounting). Variety of reports available. Tips!

Desvantagens

Need a written users guide or a downloadable one.

Resposta do ChurchTrac Software

Hi Earl! Thank you so much for the kind words and 5-star review. We're so glad that our software has simplified so many things for your church. Excel is great at many things... church management not so much. We have thought about creating a downloadable user guide. The problem is, we keep adding amazing new features and that guide would be outdated within a few months of creating it! Be blessed!

Lorraine
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great help with billing and resetting assest to my other account.

Avaliado em 16/10/2024

It was a good experience, the rep that helped me explained how to fix my issue with out any...

It was a good experience, the rep that helped me explained how to fix my issue with out any misunderstandings.

Vantagens

that they called right at the time I scheduled. Chris was an immense help to me, and I will refer others to church trac.

Desvantagens

You do not have a number to call for emergency help if your system freezes up. And the Annual fee should always let you know that you must update it manually, it does not come out automatically.

Resposta do ChurchTrac Software

Thank you for the 5-star review, Lorraine. We're so glad that you're enjoying ChurchTrac and found it to be a better alternative to FlockBase for your ministry. As always, don't hesitate to reach out to us if there's anything we can do for you.

Rodger
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ChurchTrac does it all!

Avaliado em 24/07/2024

Vantagens

We have only been using ChurchTrac for 3 months but it has replaced an old, outdated system that was no longer functional. ChurchTrac was easy to update and we were able to go back to January 2024 to get our books on track. ChurchTrac offers a wide variety of reports that satisfy all of our financial management needs. ChurchTrac is fantastic!

Desvantagens

So far, there hasn't been anything we didn't like about ChurchTrac.

Alternativas consideradas

QuickBooks Online

Razões para mudar para o ChurchTrac

ChurchTrac was much more cost-effective (cheap) for our small church.

Resposta do ChurchTrac Software

Thanks for the 5-star review, Rodger. We're so glad that you're enjoying the software! Don't forget to check out all of our other features. Finances only make up 25% of what the software can do. ChurchTrac has volunteer scheduling, mass email, texting, child check-in, and dozens of other features. Blessings!

Yesenia
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great church software management

Avaliado em 02/08/2024

My experience has been really good. They are very pleasant to work with. They get back to you in a...

My experience has been really good. They are very pleasant to work with. They get back to you in a timely manner. And answer all questions I had.

Vantagens

I think it’s very easy to navigate. I like how it gives you the option for English or Spanish which is great because our church is Spanish.

Desvantagens

I’m not sure there is nothing I don’t like from church trac.

Resposta do ChurchTrac Software

Thank you for the glowing 5-star review, Yesenia! We're so glad that you are enjoying ChurchTrac. As always, don't hesitate to reach other to us if there's anything we can do for you. Blessings!

Lei
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ChurchTrac: Simple & Thorough

Avaliado em 09/11/2023

ChurchTrac has been a pleasure to use. The system is easy to learn, and the support team is very...

ChurchTrac has been a pleasure to use. The system is easy to learn, and the support team is very quick to respond to questions.

Vantagens

ChurchTrac was easy to import and to use. The training videos are very helpful and the support team is very responsive. It's easy to see at a glance our attendance and giving on the ChurchTrac Dashboard. Individual profiles are easy to compose and very detailed.

Desvantagens

There are only two features I would like changed but the system cannot change them. One printing the Events Calendar with location views, I would like to be able to edit the rows to a different size. The other is when sending messages I would like the 'Everyone Tagged' to appear first. I've learned to work around this.

Resposta do ChurchTrac Software

Thank you for the 5-star review, Lei.

We're so glad that you're enjoying ChurchTrac and its features. It's sad to see other church software companies go out of business. It's also sad to see others overcharge for the same features that we offer. We're so glad that you found us!

As always, don't hesitate to reach out to us if we can help you in any way.

-Wes

Robert
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A versatile and user-friendly program

Avaliado em 17/08/2024

The program does everything I want it to (exception listed above). It does so flawlessly. In my...

The program does everything I want it to (exception listed above). It does so flawlessly. In my 11 years of using it, I never experienced any downtime related to the program malfunctioning. That's not always the case.

Vantagens

I've been using ChurchTrac now for 11 years, primarily as a bookkeeper, keeping track of donations, payroll and accounts payable. I can safely say that the program has never let me down. It is versatile in its reports availability, so specific questions can be easily answered. There are other features to the program that I don't personally use, but exist nonetheless that are useful to a church.
What I most enjoy is the quality of the tech support. Over the years, I have had questions/problems arise that I couldn't figure out on my own. Invariably and with a very rapid response, a call to ChurchTrac resolved my issue. Very little down time.
It's just a smooth running program.

Desvantagens

ChurchTrac has the ability to sync itself with our bank online. In theory, I could save myself the considerable time of not having to input all credit card charges from the bank to our files, but rather let these download automatically. Despite repeated efforts, we could never get this feature to work.

Resposta do ChurchTrac Software

Thank you for this 5-star review, Robert. We're so glad you've been enjoying the software for 11 years! It's funny you mention the downtime. In the 7 years I've been here I can only remember ONE time the software was unavailable. And that was for only like a minute due to an update! Reach out to us if there's every anything we can do for you. Blessings! -Wes

Mark
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Powerful for managing multiple layers of ministry

Avaliado em 29/04/2024

Very powerful and very helpful. Task and project management is an essential tool for managing a...

Very powerful and very helpful. Task and project management is an essential tool for managing a volunteer team that is often remote

Vantagens

Churchtrac allows me to develop my ministry strategies in a way that supports collaboration and team ownership. The Worship Scheduling gives me access to the songs that my team needs in the format that is best for them (some prefer chord sheets, some lead sheets, some paper, some on ipad: churchtrac allows each member of my team to download their own preferences individually)

Desvantagens

I don't use Twilio and found it a frustrating "hidden cost". Communication in churchtrac is limited without subscribing to Twilio (which can be more than twice as expensive as Churchtrac, itself). I would much prefer that Churchtrac offer existing common accounts like Google mail or Outlook.

Resposta do ChurchTrac Software

Thank you for the 5-star review, Mark. We're so glad that you're enjoying ChurchTrac and all its features. Regarding our Twilio integration... A toll-free number is only $2.15/month and you only pay roughly 1 penny per text message recipient. Most ministries spend less than $7/month in total to send and receive SMS messages. I'm not sure what pricing you were looking at... but please reach out to our support team and we can give you additional clarity and help ASAP so you can enjoy our texting features :-)

Marilyn
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Churchtrac Support along with Father God saved our finances!!

Avaliado em 10/10/2024

ChurchTrac and the Support Team have been near life saving for me and my church. They were there...

ChurchTrac and the Support Team have been near life saving for me and my church. They were there for me in an amazing way when our finances where almost over taken by disgruntled members in our church.

Vantagens

How easy it is to record deposits, have records of tithe & donations for individuals, inputting payouts of checks and debit cards. Help screen is wonderful for self-help. Can's say enough about ChruchTrac Support Team! They are amazing and prompt getting back with solutions if I have problems.

Desvantagens

Reports are wonderful but the Balance Sheet along with Funds is very difficult to understand.

Resposta do ChurchTrac Software

Thank you for the 5-star review, Marilyn. We're so glad to serve you and your church! As always, don't hesitate to reach out to us if you need anything :-)  -Lorri

Joyce
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love This System!

Avaliado em 27/06/2024

Vantagens

As the Treasurer, I love the Accounting module. It has greatly enhanced our ability to manage the church’s funds in a clear and concise manner.

Desvantagens

I have no cons about the system as I personally only use the Accounting module.

Resposta do ChurchTrac Software

Thank you for the kind words and 5-star review, Joyce! We're so glad that you're enjoying ChurchTrac. Don't hesitate to reach out to us if you need any help with anything. Blessings!

Virginia
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Unauthorized Account Cancellation

Avaliado em 19/11/2024

A very positive experience. [sensitive content hidden] was familiar with our account and knew...

A very positive experience. [sensitive content hidden] was familiar with our account and knew exactly what steps necessary to reverse an unauthorized request.

Vantagens

My request was resolved quickly and professionally.

Desvantagens

Need to send an email to schedule a customer service response
Unauthorized individual requesting account changes

Resposta do ChurchTrac Software

Thank you for the 5-star review, Virginia. We're always here to help :-)

Cynthia
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very Pleased MSBC

Avaliado em 26/09/2024

During my 30 day trail i was hooked after 3 days. Each day i woke up can't wait to learn more. The...

During my 30 day trail i was hooked after 3 days. Each day i woke up can't wait to learn more. The site is very easy to use, templates are very useful and the staff was kind and willing to help with anything very quickly.

Vantagens

All the training videos and support available, even during my 30 day trail. Also the fact that i do not need a lot of different software for our church. Everything is in one place. Nicely done!

Desvantagens

Nothing! If i must, I'm new the ChurchTrac, and have not utilize all features. I would like to have space to add lyrics to song library not sure how many or if lyric can be uploaded. My choir would be able to pull up lyrics at any time right from the app. I believe they have Chord or something (cause churchTrac is awesome) i just have used that feature as of now.

Resposta do ChurchTrac Software

Thanks for the 5-star review, Cynthia. We're so glad that you're enjoying ChurchTrac! On the song library, if you select a song you have the ability to either add the lyrics to the lyrics/chords tab or you can upload a doc of your lyrics. Let us know if you need help with that... or anything else for that matter. We're here to help :-) Blessings! -Wes

Tiffany
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We are thankful for ChurchTrac

Avaliado em 05/07/2024

ChurchTrac customer service has always tried to help me with my questions in a reasonable time...

ChurchTrac customer service has always tried to help me with my questions in a reasonable time frame. Usually very very quick.

Vantagens

Churchtrac is an all in one management system. I can register people for events and manage the directory at the church all in the same place.

Desvantagens

Getting people on the church connect app. We use it a lot but some phones have trouble and while I understand not having it on the App Store it would help.

Resposta do ChurchTrac Software

Thanks for the 5-star review, Tiffany. It's so funny because many churches initially pick ChurchTrac for the price... but then they see all the amazing features we have built-in. As always, reach out to us anytime if you need any help. We're here for you! -Wes

ROBIN
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We love ChurchTrac

Avaliado em 01/10/2024

It was awesome, the representative was clear and concise

It was awesome, the representative was clear and concise

Vantagens

Our question was answered with great clarity

Desvantagens

We are very satisfied with ChurchTrac! Nothing!

Resposta do ChurchTrac Software

Thanks for the 5-star review, Robin. So glad you're enjoying ChurchTrac! As always, don't hesitate to message us if there's anything we can help you with. Blessings!