Avaliações do Glue Up
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148 avaliações
- Setor: Energias renováveis e meio ambiente
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Avaliação do Glue Up
Avaliado em 26/06/2024
Minha experiência geral com o Glue Up tem sido extremamente positiva. A plataforma simplificou...
Minha experiência geral com o Glue Up tem sido extremamente positiva. A plataforma simplificou significativamente a gestão de eventos e a comunicação com o público, permitindo uma abordagem mais organizada e eficiente. A variedade de funcionalidades oferecidas atende perfeitamente às necessidades da nossa organização, e o suporte ao cliente sempre se mostrou competente e ágil. Em resumo, o Glue Up é uma ferramenta valiosa para qualquer entidade que busque melhorar sua gestão de eventos e relacionamento com membros.
Vantagens
O Glue Up oferece uma interface intuitiva e amigável, facilitando a gestão de eventos e membros. A integração com diversas ferramentas de comunicação e automação é um grande diferencial, permitindo uma gestão eficiente e centralizada. O suporte ao cliente é rápido e eficaz, sempre pronto para resolver quaisquer dúvidas ou problemas.
Desvantagens
Embora a plataforma seja bastante completa, alguns recursos avançados podem ter uma curva de aprendizado um pouco íngreme para novos usuários. A personalização de certos aspectos também pode ser limitada em algumas situações.
- Setor: Lácteos
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Avaliação CRM Glue Up
Avaliado em 22/07/2024
Vantagens
Ótimo recurso para o CRM e bom recurso para gestão da base de dados
Desvantagens
Pagamento via Stripe devido a Taxa de Administração
- Setor: Consultoria de gestão
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Avaliação do Glue Up
Avaliado em 28/03/2023
Boa, mas precisa melhorar muito para justificar uma relação custo/benefício favorável.
Boa, mas precisa melhorar muito para justificar uma relação custo/benefício favorável.
Vantagens
É um ótimo recurso para CRM e um bom recursos para gestão de entidades de classe.
Desvantagens
O sistema tem instabilidades, a versão brasileira tem muitos bugs, o suporte técnico é ruim.
- Setor: Companhias aéreas/Aviação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
All-in-one Membership/ CRM/ Event Management Platform
Avaliado em 27/03/2020
That's seamless. The automation programme helps to save paper, and can enable the system to send...
That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.
Vantagens
Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.
Desvantagens
It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.
- Setor: Educação superior
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Choose GlueUP for your CRM Needs
Avaliado em 14/10/2021
Vantagens
GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process.
The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently.
The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.
Desvantagens
Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.
Alternativas consideradas
YourMembershipRazões para mudar para o Glue Up
Price, Great customer service, met org needs with room to grow- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Outro durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Very Poor Core Functionalities - Much better out there for cheaper/free
Avaliado em 09/04/2021
Overall it's been troublesome. Our sales cycle was hurried through, and the company pushed a sale...
Overall it's been troublesome. Our sales cycle was hurried through, and the company pushed a sale through before the product could have been properly assessed by our new digital team. Unfortunately, we've been unable to cancel our contract - which is somewhat understandable. However, we've found the company to be extremely dismissive and condescending when faced with legitimate product concerns. This is not a product for any organisation that is looking for VFM.
Vantagens
Given that none of the core features service our organisation's needs, we cannot speak to this.
Desvantagens
From the implementation widget to the lack of membership-gating for content, there is a lot to not like about this product. The low send volumes for email newsletters, coupled with the high cost and poor email builder (white-labeled SendGrid) are extremely annoying. The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature. If you have the budget, you should stretch to Hubspot, which integrates seamlessly with Eventbrite.
We are limited by the number of custom fields we can add to entries/applications. The end user experience is cumbersome and somewhat meaningless. It's essentially just a payment portal with an events widget and a mailer - neither of which work particularly well, or are any better than the free options.
Resposta do Glue Up
Dear Ashwin,
We are sorry you feel that our products are not a good fit for your organization. The sales cycle was initiated on January 11th and resulted in the signed contract on February 26th. During that time, we ensured a demo was provided, examples were shown, took the time to clearly and accurately answer the numerous questions that were presented, and waited for board approval as well prior to the signing of the contract. It was not until after the contract was signed and during the kick-off call where other stakeholders were involved who identified needed customizations, however, realized that your budget and resource limitations could not support your needs.
To attempt to address the concerns that were presented, we offered solutions at no additional cost to your organization, however, you did not have the tech resources to support them.
- Setor: Desenvolvimento e comércio exterior
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
POSITIVE EXPERIENCE With GLUEUP
Avaliado em 23/10/2024
very good however have not explored the full potential yet
very good however have not explored the full potential yet
Vantagens
A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms so it is great
Desvantagens
I am still working through the distinctions between "member," "membership," and "contacts." Since we had already acquired GlueUp in 2021 and someone else set up the content at that time, I now need to review each entry individually. This process is time-consuming, especially when it comes to removing individuals who should not be on the platform. So, yes, this is a significant downside.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Modern Cloud Software for Membership Driven Organizations
Avaliado em 18/07/2019
My overall experience has been extremely pleasing and time saving. Time is of the essence and we...
My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.
Vantagens
Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.
Desvantagens
My dislikes are minor (i.e. more member to member engagement features)
- Setor: Agricultura
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Getting better each day
Avaliado em 06/08/2019
Helping me by a click of a button to reach my members
Helping me by a click of a button to reach my members
Vantagens
- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails
Desvantagens
- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Product
Avaliado em 12/08/2024
Responsive and helpful customer service.
Responsive and helpful customer service.
Vantagens
I have everything for my organization and membership all in one platform.
Desvantagens
Integration with other products takes some time figuring out.
- Setor: Gestão da educação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Association Management - all in one
Avaliado em 17/07/2024
By automating routine tasks like membership renewals, event registrations, and payment processing,...
By automating routine tasks like membership renewals, event registrations, and payment processing, I can focus on strategic initiatives and improving member engagement. The analytics and reporting features provide valuable insights into our activities, helping me make data-driven decisions and continually refine our approach to better serve our members.
Vantagens
The platform is designed to foster connections and engagement within our community, making it easy to interact with members, share updates, and create a vibrant network. The event management tools are particularly impressive, allowing me to organise and promote events seamlessly.
Desvantagens
Initially, it can be overwhelming to navigate through all the functionalities and options available. However, this complexity is a double-edged sword; while it requires time and effort to master, the services it provides are brilliant. The investment in learning will pay off as you become proficient in automating small tasks, ultimately saving time and reducing manual effort in the long run.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A timesaving tool with efficient output
Avaliado em 03/05/2024
Good customer support. Ease to operate and wonderful tool to send out communications and event...
Good customer support. Ease to operate and wonderful tool to send out communications and event management. Also integrates with our social media handles as promotion enhancer during campaigns.
Vantagens
Lot of features like email campaigns, event set up, registrations and payment gateway options.
Desvantagens
Wish Glueup is not recognised as a mass email system by the computers. This does not happen with all organisations and depends on internal firewall settings of a company though.
- Setor: Petróleo e energia
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Practicality all in one place!
Avaliado em 09/07/2024
My experience with GlueUp is very great, on my day to day basis I always use it because of the...
My experience with GlueUp is very great, on my day to day basis I always use it because of the contacts and events.
Vantagens
The facility of have every information that I need in one place, our association has a lot of contacts so it is great.
Desvantagens
When doing events, the contacts and companies always duplicate
- Setor: Serviços de eventos
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Exceptional All-in-One Platform with Outstanding Customer Service
Avaliado em 14/08/2024
The platform’s intuitive interface and robust functionality - so it has potential to greatly...
The platform’s intuitive interface and robust functionality - so it has potential to greatly improve any organization's membership management, event management and community engagement efforts. The customization options are particularly impressive, allowing you to tailor the platform to our specific needs and branding - the sales consultants are knowledgeable and interested to meet your needs adequately.
The sales consultant [sensitive content hidden] has consistently demonstrated a high level of professionalism and responsiveness, promptly addressing any questions.
Vantagens
It's an all in one CRM, so everything is centralized. Membership Management; Event Management; Email Marketing; etc. Service: The sales consultants are extremely attentive and supportive. [sensitive content hidden] was patient, thorough and did not hesitate to go the extra mile to find the best customizations for our needs.
Desvantagens
For small organizations with many contacts, but low-income / lower budget for operations (especially in the non-profit space, where profits are usually used for dedicated projects), it may be pricey.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Plataforma
Avaliado em 22/07/2024
Vantagens
Great for community development and engagement
User friendly for postings
Desvantagens
Could be more user friendly as a community management tool
- Setor: E-Learning
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Ideal software for nonprofits and other member-based organizations
Avaliado em 15/03/2023
Vantagens
I highly recommend Glue Up to all membership organizations worldwide. We have been able to manage our members, analyze performance, and process membership performance all through their Membership Management Suite in less time, and with greater flexibility. Furthermore, we have been very happy with the responsiveness and commitment to the results we have received from Glue Up.
Desvantagens
Some technical issues occur occasionally, preventing us from accessing the platform. Also, some features could use more customization options.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Just what I needed for community management
Avaliado em 14/02/2023
Vantagens
GlueUp is super versatile, and it works well with other programs that we use without any issues, which saves us a lot of hassle.But the best part is their customer service. Every time we've had a problem, they've been super quick to help us out and always friendly. They really care about making sure we're happy and that's appreciated.
Desvantagens
GlueUp could probably improve its mobile app interface a little bit. I had a hard time finding features once in a while.
- Setor: Gestão da educação
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Powerful drive the business, Honest, reliable reporting helps us refocus our business on time.
Avaliado em 19/01/2023
Vantagens
The easy way of using EDM tools, More than five years of cooperation, mutual support, and trust
Desvantagens
People need more email templates and email designs for better email editing.
- Setor: Entretenimento
- Porte da empresa: Profissional autônomo
- Usado Outro durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
I got through my first event and realized I needed a different platform once completed
Avaliado em 28/06/2019
My overall experience was much better than my previous with using other softwares my only gripe was...
My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option.
Vantagens
It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.
Desvantagens
1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket.
2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours.
3. Ran in to some glitches with attendees not receiving their confirmations.
4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?
Resposta do Glue Up
Thank you for your review and honest feedback.
Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide.
You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform.
We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need.
We sincerely hope that you'll consider using EventBank for your upcoming events again.
Brian
- Setor: Recursos Humanos
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
My Glue Up experience
Avaliado em 23/08/2021
Overall, the experience was pleasant and exciting in spite of a few bumps which can still be...
Overall, the experience was pleasant and exciting in spite of a few bumps which can still be improved. My guests generally had a good time and they are looking forward to another round. Out of 21 guests I invited, only 16 made it because the others found it tricky to install the app before the start of the event. I realized not everyone is tech-savvy but this is also an opportunity for the app to be developed further for easy use.
Vantagens
It's a great platform to connect, network, interact and build relationships with other pros from various industry within a short span of time. It's also fun and exciting because you'll never know you you'll meet next. I highly recommend this to business leaders, consultants, freelancers and others looking for an easy-to-use platform that can deliver positive results.
Desvantagens
1. Sometimes the matching and waiting period takes time: even if it gets refreshed, for some reason, it hangs
2. The notification icon that time is running out is too small
3. Some users on a smartphone and tablets cannot experience the app; this can be a challenge since people are on the go and most users will use their phones
4. The design inter phase looks a bit dated
5. You cannot see everyone upon arrival; there is no mood-setter function
6. After pressing the green or go button, you still have to press your HD cam "allow" before it connects with the next person waiting on line
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Has a lot of potential once improvements are made.
Avaliado em 26/11/2019
In terms of event management, we find it easier to track, manage, and promote all our events. We...
In terms of event management, we find it easier to track, manage, and promote all our events. We no longer have to use separate programs to create events and send out campaigns or invites to our members and subscribers. Payments are now easier to track and count.
As we are still generally new in using the software, I believe that an in-depth orientation and training is needed. Customer service can also be improved.
There is room for improvement in terms of customization and report generation for clients. We have been approached by other companies offering customizable report generation services that is fitted to our organizations needs.
Vantagens
- Event management features.
- Event page design templates.
Desvantagens
- We cannot use HTML to personalize campaigns unless we create a new template.
- The organization's logo is very small when it shown on the event page.
- No way to customize logo placement.
- The campaigns get cut-off in Gmail when it reaches a certain length.
- Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do.
- Event Calendar Campaign layout is not customizable
- Limited Email and Contact allowances.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
User-friendly platform with powerful CRM tools and great customer support
Avaliado em 01/11/2021
Since using Glue Up, we have become more productive as the system is very smart with lots of...
Since using Glue Up, we have become more productive as the system is very smart with lots of integrations and automations in place. Ability to collect online payments is definitely a big bonus for us.
Vantagens
Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.
Desvantagens
Ability to produce analytical graphics for reports.
- Setor: Engenharia civil
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Perfect community and membership management software
Avaliado em 18/11/2022
We can do everything we need to do to run events and manage our larger community from one place....
We can do everything we need to do to run events and manage our larger community from one place. Experience is much better for us and also for our community, we now spend less time managing various tasks.
Vantagens
All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.
Desvantagens
Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Eventbank were our ticketing partner for the 2018 St Patrick's Day Irish Ball
Avaliado em 24/04/2018
The software made the sale and management of tickets and financial reporting incredibly easy and...
The software made the sale and management of tickets and financial reporting incredibly easy and straightforward.
Vantagens
The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.
Desvantagens
The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process
Resposta do Glue Up
Thank you for such a nice review, Martina! We are so proud to be working with you for 3 years already. And as a valued customer, I have some good news to share with you - I have talked to our Product Team about your feedback and we are going to develop a feature to add group (table) registrations, so we can save you even more time when you organize the next Irish Ball!
- Setor: Administração pública
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great tool for Chambers of Commerce
Avaliado em 03/10/2018
Our Chamber has been using Eventbank for almost 2 years now and we are able to provide a much more...
Our Chamber has been using Eventbank for almost 2 years now and we are able to provide a much more professional service to our Members and to keep better track of new leads and our guests. We are overall very satisfied with the service.
Vantagens
It is an all-in-one software: Events Management, Membership Management, Database recording
Desvantagens
Automatic messaging should be more customizable.