Avaliações do Submittable

The software is intuitive and saves us tons of time. Customer support is always there quickly when we need something or have a question. We literally could not run our journal without it. It allows me to manage a large and complex team and hundreds of submissions at a time in pretty simple form.

Trying to view and work with the submission on the iPad is a little more clunky than I would like, but not a show stopper. I mostly use the desktop.

Pretty much every feature is a lifesaver. The workflows, templates, ratings, comments, etc. It's all very well thought out and makes collection and responding to submissions of any kind super easy. The ability to collect payment for contests or other submissions is also invaluable.

Honestly, there's nothing I dislike about this software other than maybe the cost. It's one of the few tools that I think is pretty much perfect as it is.

It's the standard and most familiar for writers, which was the initial reason I chose it. But what sold me was the truly outstanding customer support. From talking me through the set-up to dealing with submitters who get confused with all technology, with any aspect of using the software, they are prompt, polite, and efficient problem solvers. No other company I deal with in any aspect of my life has customer service this good.

Easy to manage, specially submissions and reviews

Costumer service is not that fast and effective

Their customer service department is outstanding. Their innovation team seems to be open to feedback from those of us who use the software. I will say, Submittable gives us virtual space to complete our work from all over the world. This keeps our organization and our entire field growing, and our talented team together.

It is easy to keep track of many submissions, and see what phase they are each in, and update that info easily. It also automates tedious form-filling processes very well.

Sometimes the interface is clunky, and there could be more robust ways to customize form templates

Easy to build custom submission pages and link them on main sites or landing pages. Assignment is also very simple, as is setting up new users.

I'd love it if there were the option to pay per added user over the minimum. We're on a grandfathered plan, which is AWESOME, and I very much appreciate the kindness offered to online literary magazines, but to get up to the 10 user plan we would more than double what we're paying.

Great Customer Service - and ease of the system for both applicant and reviewer are fantastic

wish they had a more comprehensive CRM - which this is in the beta stage, it doesn't work for us because we do not require our applicants to have a UEI or be a non-profit.

What we like most about Submittable is that it allows us to manage submissions more efficiently. I'm not a fan of documents and tasks "living in email." Having a robust product like Submittable saves us time in reading and replying, as well as offering a way to capture and analyze submission data. I cannot imagine handling hundreds of submissions at a time via email, especially with a large reading panel. The built-in tools, such as sorting, labels, varying permission levels, templates, etc. allow us to customize it for our needs. I should add that any time we had a question, customer service responded right away, sometimes within minutes. Even over holidays. What did we do before Submittable? Seriously! What. Did. We. Do?

There aren't any major cons with Submittable. I'd love some more robust reporting and sorting features and maybe custom permission levels, as there are a few things I'd like to do, but cannot. For example, I'd love to see team member data by specific category, not just by a duration of time. But these are more feature ideas, nothing that I'd consider negative about the existing product. If I had to say one thing, since our reading panel (the ones who use the software) has a varying level of comfort with tech tools that maybe some of the icons could be more intuitive.

It is easy to use, and if anything happens that we are unsure about, the support team replies quickly and provides incredible instructions!

There is nothing that I dislike about Submittable.

Submittable offered the layout and tools needed to improve our submission process. Creating submission forms & portals is super easy and takes very little software experience to understand.

While it is easy to use and offers a great layout, the software is still in development changes and can be a bit limited to how creative a user can be.
Submittable currently has a gallery view setting but only works with pictures- would love to view PPTX and PDF files as well.

Applicants with low-tech/computer experience can use it. Works well on all types of devices (even an old iMac).

As a grant manager, I want to be able to view more details regarding Draft Applications submitted by applicants, so that I can provide better technical assistance. At least, it would be good to be able to view the names of applicants in the draft applications report or be able to filter by city or zip code. Also, I wish that in the main application view you could filter by address- This would be very helpful.

Tracking the progress of my submissions is amazing. Everything is there and I don't have to chart it on a separate document.

The existential angst of a submission "in progress."

We found it very easy to adapt/program Submittable to fit our specific needs. With the extensive online help library and a quick-response technical support team, answers to our questions were never more than a few minutes away. Additionally, neither those high school students who submitted entries to our business pitch contest nor our panel of judges who used an online rubric to evaluate submissions reported any difficulties.

Outstanding attentiveness to our contest timeline... When a couple students figured out that an email verification flaw existed with the Gallery View/Public Voting feature, they were able to submit hundreds of phony votes for their entry. As soon as the good folks at Submittable were alerted to the problem, they worked quickly (during the peak Christmas holiday season) to create a validation protocol that got voting for our Peoples' Choice Award back on track. We applaud the Submittable team for their effort on our behalf.

This software helped our team to carry out a large application process with thousands of applications. We moved to this after using a software that had far less capability and this really improved our performance and efficiency.

When our team first started to use this software, there was a big learning curve to understand the backend and the application review process. However, after the initial training process it was relatively smooth.

The product is easy to use, and adaptable to organizational needs.

I wish that e-signature can be incorporated into the initial forms. I also wish that there was an option to build your own bundle of features, since sometimes you may have to end up purchasing features within a bundle that you will not use because it has no impact on your specific organizational needs.

As a freelance writer, I use Submittable on a weekly (and sometimes daily) basis, and I am so grateful that it's become so common in publishing circles. Its ease of use sure beats licking stamps and endless trips to the printer, and I love that I can track all my submissions in one place.

The one caveat I have about Submittable is that, unlike some of its predecessors, it does not provide a place for applicants to enter an alternate name, as in a nom de plume. I use a pen name myself, and the absence of this feature has caused me some trouble. (I was once awarded a prize and the site listed my legal name instead of my nom de plume--which was fixable, but also avoidable.)

This product is really easy to use and is super intuitive. The reporting feature has made it so much easier for our external reporting process.

There are a few features that are lacking. We wish there was a way to weight the scores/questions. It would also be nice if the people who are writing the letter of reference could actually see the application.

I started it three years ago, and it is very user-friendly. Has helped our group grant, review team.

For what we use it for (3 grants) it is very expensive.