Avaliações do Paycor

Paycor
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2918 avaliações
- Setor: Gestão da educação
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Recrutamento e Treinamento
Avaliado em 28/07/2023
Para a gestão de equipe, recrutamento e treinamento, minha experiencia foi muito positiva, indico...
Para a gestão de equipe, recrutamento e treinamento, minha experiencia foi muito positiva, indico pra outros empresários que necessitam de formação de pessoas
Vantagens
Utilizei a Paycor algumas vezes no recrutamento e treinamento de equipe, e fiquei muita satisfeita de como o processo aconteceu e o retorno que tivemos de forma eficaz com as pessoas selecionadas. Equipe engajada e motivada.
Desvantagens
Não tive uma boa experiencia com a utilização do software de RH e folha de pagamento, para esse recurso optei por outra plataforma.
Resposta do Paycor
Thank you for sharing your feedback on Paycor's recruitment and training features. We're delighted to hear that you found our tools effective in building an engaged and motivated team.
We apologize for any inconvenience you may have experienced with our HR and payroll software. We continuously strive to improve our platform based on valuable feedback like yours, and we're committed to ensuring that every aspect of our service meets the highest standards.
Thank you for recommending our recruitment and training tools to other entrepreneurs. Your trust and satisfaction are paramount to us. We hope to serve you better in the future.
- Setor: Alimentação e bebidas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Avaliação de produto
Avaliado em 15/05/2023
paycor auxiliou bastante no controle de horário dos funcionários, na folha de pagamento, muito...
paycor auxiliou bastante no controle de horário dos funcionários, na folha de pagamento, muito prático para ultilizar no RH da empresa O
Vantagens
O paycor auxiliou positivamente no RH da minha empresa
Desvantagens
Não tenho comentário negativo sobre o produto
Resposta do Paycor
Thank you for your review! We're thrilled to hear that Paycor has had a positive impact on your company's HR operations. We take pride in providing practical and user-friendly solutions for managing employee hours and payroll. We appreciate your feedback and are glad to know that you have no negative comments about our product. If you have any further comments or suggestions, please feel free to share them with us. We're here to support your HR needs!

- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Paycor is exactly as I thought!
Avaliado em 16/09/2024
Amazing! Sales rep was awesome and helpful!
Amazing! Sales rep was awesome and helpful!
Vantagens
Sales rep was amazing. Shout out to [sensitive content hidden]!
Desvantagens
Implementation team was hard to reach...
Razões para mudar para o Paycor
Cost and ease of use, ability to geofence for time punchingResposta do Paycor
Thank you for your review titled “Paycor is exactly as I thought!” We’re delighted to hear that you had a positive experience with our sales representative. Your feedback about the implementation team is noted, and we’re working to improve our accessibility. We’re glad you found our cost, ease of use, and geofencing capabilities beneficial. Your insights are invaluable to us!
- Setor: Serviços jurídicos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
HR Manager
Avaliado em 09/08/2024
I have liked every aspect of PayCor and it continues to provide more and more functionality like...
I have liked every aspect of PayCor and it continues to provide more and more functionality like Employee Deve or improved services like Customer Support which has improved greatly.
Vantagens
Easy to use and lots of functionality. I actually enjoy using it and it makes my job easier. Employees love the self-service and all of the many features.
Desvantagens
Customer Support takes time to respond sometimes but usually it is on point.
Alternativas consideradas
ADP Workforce NowRazões para escolher o Paycor
We grew and needed more functionality for our growing firm.Razões para mudar para o Paycor
My boss selected it with the help of our Finance leader. They chose mostlly on price and functionality.Resposta do Paycor
Thank you for your positive review as an HR Manager! We're glad to hear that Paycor is easy to use with lots of functionality, making your job easier. We apologize for any delays in customer support response time, but we're constantly working to improve it. We appreciate your feedback and are glad that Paycor continues to provide more functionality and improved services. Thank you for choosing Paycor as your payroll and HR solution!
- Setor: Armazéns
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Works just maybe not as well as it should.
Avaliado em 24/04/2024
I've had good ones and bad ones. Just depends on the customer service rep you get when an error...
I've had good ones and bad ones. Just depends on the customer service rep you get when an error arises.
Vantagens
I enjoyed how paycor worked, looked and ran last year. Once the updates started it changed the entire feel of paycor and it is not as user friendly as it was prior.
Desvantagens
The new look with the changes such as time cards hate it. Tiemcards should be easily accessible in each e ployees profile and with the change its not.
The errors that should have been an automatic fix not a manual one.
Resposta do Paycor
Thank you for your feedback. We appreciate your positive experience with Paycor in the past and apologize for any difficulties you have encountered with the recent updates. We understand your concerns regarding the changes to the time cards and accessibility within employee profiles. We will take your feedback into consideration as we continue to improve the user-friendliness of our platform. We also apologize for any inconsistencies in customer service and will work to ensure a consistently positive experience for all users.
- Setor: Atacadistas
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Paycor makes payroll easy!
Avaliado em 07/11/2024
Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy...
Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy while continuing other work!
Vantagens
The designated setup team makes implementation so easy. Each department is included and thorough. The reports being able to be customizable is a great help.
Desvantagens
During payroll weeks the time cards are slow to load we always have to do refreshes or shut the browser down and reopen
Alternativas consideradas
ADP Workforce NowRazões para escolher o Paycor
More controller, better customer service more services.Software anterior
Paychex FlexRazões para mudar para o Paycor
Already a client with our other FEINS, cheap implementationResposta do Paycor
We appreciate your feedback. We're glad to hear you find the implementation process and reporting capabilities helpful. We'll share your comments with our team.
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Paycor user for 5+ years
Avaliado em 26/06/2024
Vantagens
Ease of use! Especially payroll and benefits
Desvantagens
Time cards changed without listening to customer feedback. Ideas and feedback are marked as “not considering”. Have to pay for dedicated support reps. Some payroll functionally isn’t there like prorating benefits.
Resposta do Paycor
Thank you for being a loyal Paycor user for over 5 years. We're glad to hear that you find our system easy to use, especially for payroll and benefits. We apologize for any inconvenience caused by changes to time cards without considering customer feedback. We value your input and will strive to improve our feedback process. Regarding dedicated support reps, we offer this service as an additional option for customers who prefer personalized assistance. We appreciate your feedback on prorating benefits and will take it into consideration for future enhancements. Thank you for choosing Paycor based on your boss's recommendation, and we look forward to continuing to serve you.
- Setor: Automotivo
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Paycor is very user friendly!
Avaliado em 08/07/2024
I prefer using Paycor over several systems I have used in the past. The ease of navigation and...
I prefer using Paycor over several systems I have used in the past. The ease of navigation and accessibility helps admins process employee requests.
Vantagens
Paycor is very user-friendly. The point-and-click functionality allows employees and admins to easily navigate the system in both the online and mobile applications.
Desvantagens
Some of the reporting is difficult to access and populate. I struggled to pull reports that showed me things at a glance; such as time sheets. It would be nice to go to one spot to pull all time sheets instead of individual employee profiles.
Alternativas consideradas
PaylocityRazões para escolher o Paycor
I switch companies of my own employment.Software anterior
Paychex FlexRazões para mudar para o Paycor
Pricing was much more affordable and the customer service more educated on their system.Resposta do Paycor
Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that you find our system user-friendly, with easy navigation and accessibility. We understand your concern regarding accessing and populating certain reports, and we are continuously working to improve our reporting capabilities to provide a better user experience. We appreciate your loyalty and are happy to have you as a customer. If you have any further suggestions or feedback, please feel free to reach out to our customer service team.
- Setor: Educação superior
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Review by Natalie at Noorda COM
Avaliado em 06/07/2024
Great product, customer service needs improvement.
Great product, customer service needs improvement.
Vantagens
Paycor is easy to learn and use overall.
Desvantagens
We need an account representative assigned to our company to make our overall experience better.
Resposta do Paycor
shorter
Thank you for your review, Natalie! We're glad you find Paycor easy to use. We apologize for not having an assigned account representative and appreciate your feedback. We'll work on improving our customer service. Thank you for choosing Paycor to save money and for its usability in data management.
- Setor: Serviços meio ambientais
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Paycor is user friendly
Avaliado em 18/11/2024
It was generally positive though I have had better experiences with other payroll companies.
It was generally positive though I have had better experiences with other payroll companies.
Vantagens
It was easy to add new employees and input their hours
Desvantagens
I did not like that we had to pay to get payroll information shortly after our service ended.
Resposta do Paycor
We appreciate your feedback. We understand your concerns regarding data access after service termination.
Please note that data retention and access policies are in place to ensure data security and compliance. For extended data access, please contact our support team to discuss potential options.
We're glad to hear that you found Paycor user-friendly for adding new employees and inputting hours.
- Setor: Construção
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Comparable
Avaliado em 28/03/2024
Vantagens
Flexibility and ease of use made paycor work for our needs.
Desvantagens
Too many glitches in set up of software.
Resposta do Paycor
At Paycor, we strive to provide flexibility and ease of use to meet our customers' needs. We apologize for any glitches experienced during the software set up and appreciate your feedback to improve our services. We are glad to hear that our pricing was a deciding factor in your switch from Sage 300cloud.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Quick and easy to use.
Avaliado em 06/11/2024
Paycor staff were great and able to assist as needed and are quick to respond when there are issues.
Paycor staff were great and able to assist as needed and are quick to respond when there are issues.
Vantagens
Simplicity of use for employees and managers
Desvantagens
Inability to run reports that have all information needed.
Alternativas consideradas
ADP Workforce NowRazões para mudar para o Paycor
Paycor cost less than ADP with nearly all the same functionalityResposta do Paycor
Thank you for your feedback! We are thrilled to hear you love how simple Paycor is to use! We will be sure to share your feedback with our leadership team
- Setor: Hospitais e Saúde
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Paycor is an excellent resource for HRIS systems
Avaliado em 25/09/2024
It’s been positive and enjoyable. When we’ve had concerns or challenges, they’ve been quick to...
It’s been positive and enjoyable. When we’ve had concerns or challenges, they’ve been quick to respond and address them. They worked with us to pilot a snowflake connection for our system data to flow to our PowerBI system.
Vantagens
Ease of use to program and manage. The structure of the system is predictable and simple to navigate
Desvantagens
Inconsistencies in our implementation. We have multiple IDs in various states. We discovered differences in settings which should have been the same across the IDs.
Advance notice of changes before they are released will also be helpful. Several times we’ve been surprised to find changes without knowing it was happening.
Alternativas consideradas
PaycomRazões para escolher o Paycor
Cost and less complex. The reporting and functionality was much better.Software anterior
UKG ProRazões para mudar para o Paycor
Ease of use and sales contacts were very helpfulResposta do Paycor
Thank you for your review and feedback regarding your experience with Paycor. We appreciate your comments and feedback. We will share your feedback with our leadership team. Thank you for choosing Paycor as your HRIS system provider.
- Setor: Atacadistas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Paycor Year 1 Review
Avaliado em 21/05/2024
Overall its been great. We are learning the system yet on year one going all in for HR features...
Overall its been great. We are learning the system yet on year one going all in for HR features slowly.
Vantagens
All in 1 and easy to use. Our rep, [sensitive content hidden], is constantly in contact. That's what sells- we have amazing service with the reach out and know who to contact for large items.
Desvantagens
Just the W-2 process at year-end. It's a very intense time at year-end to balance everything and having W-2s be printed immediately after the last payroll still in 2023 is not like our previous vendors. Companies do adjustments at year-end when they review the W-2s and with Paylocity they gave us X amount of days after the last payroll to click and button and confirm that we reviewed and accept the W-2s. Paycor didnt ask and just printed. Created more panic/stress for us at year-end.
Razões para escolher o Paycor
Our Account Manager (Biggest Area): - We would send emails and questions and calls and never get a response. The Customer Service Line: - We started to get 'i don't know answers' very often. Frustrated a support line couldn't provide support. Payroll Time: - The time to complete payroll took 4 hours minimal. The steps to complete were in multiple tabs. Past Experience: - I've worked with Paycor before with Field Fastener. They are still with Paycor since 2016 and had only positive comments to date.Software anterior
PaylocityRazões para mudar para o Paycor
BambooHR/Rippling/Paychex: Limited Features (not easy to use) Paylocity: No follow up from Account Manager for ongoing concerns. Paycom: Negative Sales Manager Experience (Pushy Sales/Non-stop calls) Not a culture fit. Workday/UKG: Out of budgetResposta do Paycor
Thank you for your review of Paycor. We appreciate your positive feedback on the all-in-one nature of our platform and the excellent service provided by your representative. We apologize for any inconvenience or stress caused during the W-2 process at year-end and understand the importance of flexibility in reviewing and accepting W-2s. We value your feedback and will take it into consideration to improve our processes.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Paycor Customer review
Avaliado em 01/03/2024
Overall, it's a most positive experience. I think they need to develop their benefits implementation...
Overall, it's a most positive experience. I think they need to develop their benefits implementation, open enrollment support and EDI feeds. I will say once everything is up and running the platform operations
Vantagens
The payroll platform is so seamless and easy to use. This is the best function of the platform. I also like the ATS; it's also easy to post, review, store notes/scorecards, and schedule interviews. The hire to onboarding process is perfect.
Desvantagens
The customer service and benefits implimentation and enrollment is not the best or smoothest I've used. Once set up, it runs fine.
Razões para escolher o Paycor
Paycom's payroll service was clunky, and the customer service was poor.Software anterior
PaycomRazões para mudar para o Paycor
The payroll, the benefits, ATS, and the learning platform. I liked having everything in one place.- Setor: Bens de consumo
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
One Stop Shop
Avaliado em 24/04/2024
Vantagens
Paycor is our one stop for all of our HR needs.
Desvantagens
Currently I am not pleased with Time Off Accruals. We have had so many issues with getting this set up & this has been goin on since implementation.
Resposta do Paycor
Thank you for your feedback. We are glad to hear that Paycor has been able to serve as a one-stop solution for your HR needs. We apologize for any difficulties you have experienced with the Time Off Accruals feature. We understand the importance of having this set up correctly and we are committed to resolving any issues you may be facing. Please reach out to our customer support team for assistance in resolving this matter. We appreciate your decision to switch to Paycor for a more up-to-date and comprehensive system.
- Setor: Armazéns
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Paycor System
Avaliado em 25/04/2024
Overall experience with Paycor and all offered platforms is wonderful!
Overall experience with Paycor and all offered platforms is wonderful!
Vantagens
All the platforms offered in one place.
Desvantagens
The complexity to roll out all platforms after implementation.
Alternativas consideradas
Paychex FlexRazões para mudar para o Paycor
The number of platforms offered and how they could all be utilized in our company as well as the partnerships Paycor has to offerResposta do Paycor
Thank you for your feedback. We are pleased to hear that you find the variety of platforms offered by Paycor in one place beneficial. We understand the complexity of rolling out all platforms after implementation and appreciate your positive overall experience with Paycor and the offered platforms. We value your partnership.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Payroll Usage
Avaliado em 24/04/2024
For the most part it has been positive. A few changes could be implemented.
For the most part it has been positive. A few changes could be implemented.
Vantagens
Paycor has multiple moving parts to cover all aspects of hiring to payroll.
Desvantagens
Reports are not user friendly. They tend to error or time out.
Resposta do Paycor
Thank you for your feedback. We appreciate your positive experience with the comprehensive coverage of hiring to payroll in Paycor. We apologize for any difficulties you have encountered with the user-friendliness and errors in reports. We are continuously working to improve our reporting capabilities and appreciate your input. We understand the need for changes and are committed to implementing improvements based on customer feedback. We appreciate your decision to switch to Paycor after the payroll module was discontinued in your previous system.
- Setor: Veterinária
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Glad we switched
Avaliado em 05/09/2024
Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user...
Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user friendly and good customer service.
Vantagens
Very user friendly. Robust system while not feeling overwhelming.
Desvantagens
The updates. The updates have made things harder to find.
Resposta do Paycor
Thank you for your positive review! We're glad you switched to Paycor and find our system user-friendly and robust. We appreciate your feedback on the updates and will continue to improve based on user input.
- Setor: Serviços jurídicos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Paycor review from a new user
Avaliado em 27/06/2024
Overall, Paycor is working well. There has been a bit of a turnover with our assigned reps, but...
Overall, Paycor is working well. There has been a bit of a turnover with our assigned reps, but that is a struggle I think most companies are having. The program itself works well and there are even more capabilities that it can do, that I am not yet using but hope to be able to use soon.
Vantagens
I like the user view and all the options it provides to make payroll and tracking flow well.
Desvantagens
The implementation was a little rough but once our reps got everything working properly, it has been great!
Resposta do Paycor
Thank you for your feedback as a new user of Paycor. We are glad to hear that you find the user view and options for payroll and tracking to be beneficial. We apologize for any challenges during implementation, but we are pleased that your experience has been great once everything was working properly.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Paycor - It gets the job done within your budget!
Avaliado em 15/12/2023
I am very pleased with Paycor. I find they get the job done, my questions are answered and that it...
I am very pleased with Paycor. I find they get the job done, my questions are answered and that it is a cost effective solution for what we need. They are constantly adding more features and improving what they have.
Vantagens
I love that Paycor offers a ton of options when it comes to being an overall HRIS system. I like that the systems talk to each other and that they offer basic functionality with an ability to upgrade to more.
Desvantagens
With so many choices, it is difficult to know what is the best way to using a particular product. With the ability to customize, it can sometimes get confusing on how you USE a product vs how they coach/support you in that product. I find this especially true if you are a long term user of Paycor and it has been a while since it was set up.
Resposta do Paycor
Thank you for your review of Paycor. We're glad to hear that you appreciate the wide range of options and functionality that our HRIS system offers. We understand that with customization options, it can sometimes be confusing to know the best way to use a particular product, especially if it has been a while since it was set up. We appreciate your feedback and will work on providing clearer guidance and support in using our products.
We're pleased to hear that Paycor has been able to meet your needs effectively and within your budget. We strive to continuously add more features and improve our offerings to better serve our customers. Thank you for choosing Paycor as your HR solution, and we look forward to continuing to support your needs as they grow.
- Setor: Emprego e contratação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The best payroll software, give it a shot.
Avaliado em 08/08/2024
It helps to easily create and manage employees records, streamline tax activity and automating...
It helps to easily create and manage employees records, streamline tax activity and automating onboarding process.
Vantagens
Paycor is the most outstanding payroll software. Paycor efficiency is huge, very easy to use and navigate. It's features are on point, try it. Pay your employees instantly with paycor it's secure and trusted solution. No matter the size of your business, paycor is the solution for you.
Desvantagens
Nothing to hate in paycor,it's all amazing.
Resposta do Paycor
Thank you for your positive review of Paycor! We're glad you find our payroll software outstanding and easy to use. We appreciate your support and look forward to serving you further.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Good product, no direction
Avaliado em 16/05/2024
I have had to learn everything on my own and I would have preferred to have an established and...
I have had to learn everything on my own and I would have preferred to have an established and developed relationship with a dedicated Paycor account rep who understands our industry and business. There is a lot of room for improvement. I like the product but the implementation was horrible and a lack of responsibility and urgency from the PayCor Implementation Team, with the exception of [sensitive content hidden], who was fantastic.
Vantagens
I like the new product development and constant evolution of the products
Desvantagens
I do not like the level of support we receive for the amount of money we pay every month. The follow up is lacking and it seems to a random hit or miss when reaching someone in customer care.
Resposta do Paycor
Thank you for your review! We appreciate your positive feedback regarding our new product development and constant evolution. We apologize for any issues you've experienced with our customer support and implementation process. We understand the importance of having a dedicated account representative who understands your industry and business, and we apologize for any lack of responsibility and urgency you've encountered. We will take your feedback into consideration to improve our support and implementation processes.
- Setor: Alimentação e bebidas
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
SHRM REVIEW
Avaliado em 28/06/2024
I have used it for a couple of years now. It was far worse at my last job compared to my current...
I have used it for a couple of years now. It was far worse at my last job compared to my current job.
Vantagens
It is a fairly easy system to use and navigate.
Desvantagens
Constant issues. Problem with I9, schedules when it comes to time off being entered for 3rd shift employees, customer service number, etc.
Resposta do Paycor
Thank you for your feedback. We appreciate your positive comment on the ease of use and navigation of our system. We apologize for any issues you have experienced, and we take your concerns seriously. We value your input and are committed to continuously improving our services.
- Setor: Maquinário
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
15 year user
Avaliado em 24/10/2024
Customer service is not good. Some issues with EDI feeds to some benefit plans.
Customer service is not good. Some issues with EDI feeds to some benefit plans.
Vantagens
Ease of use. System is set up so that it's easy to find things even if you aren't familiar with it.
Desvantagens
Customer service is lacking. It takes forever to get a response.
Resposta do Paycor
We appreciate you taking the time to share your feedback. Your insights are valuable to us.