Avaliações do Event Temple

The software is easy and intuitive. It is the only software I know of that has an option to text my lead. This is huge. I find that the emails do not get caught up in spam but are delivered reliably. This is the proof in the pudding that keeps me with Event Temple. It is effective and efficient. On the rare occasions when an email does go missing, the text feature savs the day. Clients receive the text and know to expect an email. When they don't see it, they notify me. The customer service is excellent. Fast, effective and professional. I feel very well taken care of by this company. 5 stars all the way.

As mentioned, I love the texy feature. What I don't love is that I have to use a proxy phone number. That number is not local and this can be confusing to my clients. It would be AMAZING if somehow my real phone number could be incorporated into the system to avoid having the proxy number. At the very least, if the proxy number could be more local area code. Right now I am in Banff, AB , Canada and the number is a Montreal area code.

Customization has been far easier than expected. Learning the interface and overall features didn't take long and after a bit of brainstorming I had our venue mostly fully configured within 2 weeks. Naturally, there have been small adjustments along the way, but nothing major.

I wish there were more options when creating documents. Yes, I can absolutely use the table features to create more structure and layout options, but end-users can accidentally adjust the table settings while adding text to intentional blank spaces for them to fill in and suddenly shift everything. A lock option would be great.

When printing it would also be good to remove the option to choose what dimensions the user wants to print to. Letter, A4, etc. It seems as though that should be entered by the admin when creating the document since flexible options will change the layout.

Lastly, a mobile-app would be wonderful - until then, it works just as well on tablet and only slightly different on mobile (must be landscape mode)

I cannot say enough about EventTemple. The Pipeline system allows everyone on the team to see where we are in process with every single client and track all of our communication with them seamlessly. Document sharing, and signing is all streamlined.
Probably one of the most important things things that I use, and wasn't even aware I needed it until using the software, was the Automated responses. Our followup process was sporadic but now we can follow up without a great deal of work. Fortune is in the follow-up they say and we have definitely booked several events because of the automated follow up responses.
We still have not set up all of the features and integrating all of our processes such as bookkeeping yet, but are looking forward to doing so.
The time EventTemple has saved myself and my team is tremendous - I'd say it has cut email time to about 1/4 of what it was previously and we are experiencing great customer satisfaction because we are able to respond quickly and more thoroughly. The amount of time it has saved us, and the increase in revenue from more booked events covered the cost of the software within the first two months of use.

The one thing that we would like is a calendar and way to schedule staff, although we think we have a work around by using the tasks feature. In every other way EventTemple has met all of our expectations and more, including features that we didn't know we needed until we started using it.

The CRM Automation and Workflow Automation has been a complete game changer for us as a business!

The Reporting is the only weak area currently on the entire platform, however, I know this is something that is already on Event Temple's radar and after seeing how they improved the overall system from other requests they received from clients I have no doubts this will be improved as well.

Most appreciated:
ease in which it integrates with the contact form on my website
Visual information the pipline gives me. I can see in a glance how many leads I'm managing and what their status is.
I love how I can see who has opened my emails and who hasn't
Love how I can received text directly into Event temple software.

I wish there were a way I could integrate Event Temple with my Wedding Wire storefront the way it automatically intergrates with my website contact form. That would be amazing.

I wish there were an easy, automatic, simple stupid way to re-arrange the leads in the pipeline to show the lead event dates chronologically so I would know which events are coming up soonest.

I wish there where an Alberta local area code number for the text feature.

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing.

The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done.

I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property.

Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

It has everything I need, from automations to tracking. Makes organization of clients and venues a breeze!

Nothing to note. There have not been any drawbacks or things I could be critical about.

The pipeline statuses help us keep track of our next steps when doing artist interviews, tracking leads for venue rentals & hosting events... We have been able to do some detailed tweaking to make the software more specific to the art industry and artist studio rentals... looking forward to using the Quickbooks integration for invoicing.

It does freeze sometimes when more than one of the team uses the platform at the same time...

It’s user friendly, it makes sense. The client pipeline is perfect, the template email s help so much. Keeps me so organized.

I really don’t have too much to say, maybe the email system could be better by being able to forward an email that has already been sent . Or adding another person and their email to a contact

The fact that I only have to send the first email, the rest of the follow-up emails are done for me. This has saved me loads of time and let's be honest here - I was never going to follow-up 5 times if I had to send all of those emails myself!!

I wish I could add more email addresses to the initial email that I send. I often get an enquiry that has cc'd in the groom or mother or best friend, so it would be great to add these people to the lead.

Comprehensive, easy to use, key information at a glance, easy to get buy-in from our staff once they got to use it.

There are a few features that we aren't using yet, but that's only because of our learning curve. The Event Temple staff are very helpful and responsive to customer suggestions for improvements.

Collecting information in the customized contact form makes keeping track of leads easier than all the other methods I have tried. Not having to input the data myself saves time and reduces errors. The filters allow me to view just the data I need to see, helping with efficiency.

I wish I could start an automated sequence in the middle of the sequence without creating a new one with all the same steps. It's not a big deal but it does feel repetitive.