Avaliações do BombBomb
BombBomb
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129 avaliações
- Setor: Seguros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Phenomenal product and easy to use. So many capabilities I am yet to experience and that is...
Avaliado em 18/04/2018
Vantagens
Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email
Desvantagens
Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me
- Setor: Publicidade e marketing
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Why I've Stuck With Bombbomb For My Marketing for Over 10 Years!
Avaliado em 08/09/2022
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I...
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I searched high and low for a video email platform. When I found Bombbomb, I was amazed. They continue to make improvements on the user interface and the options. They integrate seamlessly into Gmail as well as Chrome. They are easy to use and their customer service is just fantastic.
When you have a question, the customer service person will send you a video email walking you through whatever they are helping with. It's so cool.
Vantagens
It's very user friendly. A few years ago they made a huge UI upgrade from the old layout. While I like having control over html code, most average people don't. They did what people wanted. But tech support taught me a trick so I can go back and do it the old way, when I want. The software integrates with other programs I use, such as my CRM, Google sheets & other autoresponders.
I love that I can host all of my videos there and I can password protect them for control. I can even customize the video hosting page or I can put a video into an email.
I can see when an email is opened, whether or not the video was clicked on or watched and see how far into the video they watched. This works great for calling people right when they see my marketing. They think it's a coincidence -- they don't know I can spy on them!
I like that every email also has it's own URL, so it can look like a web page. It's so easy.
Desvantagens
The one thing I don't like is the code that I get to embed. I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. It may just be me, and I'll be calling support to find out how to get around it.
I also don't like that emails don't have folders. They do have tags, which they see as the same thing. I wish I could put emails into folders and close them, so I only see what's currently relevant.
- Setor: Serviços financeiros
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Horrible Customer Service
Avaliado em 03/02/2020
Sending video to my clients and being able to track their activity and response is the sole reason...
Sending video to my clients and being able to track their activity and response is the sole reason I purchased this product. The tracking has not worked since October, and no one at BombBomb has a clue how to fix it, and no one there seems to care. I would become their biggest cheerleader, if someone there would just show the slightest interest in helping.
Unfortunately it's only after posting these reviews that i get any kind of response...but rather than offer solutions to fix the issue, they just offer to refund my money...I think this time I'll take it and sign up for Hippo, Moovly or Mediashare (I suggest you all look into these solutions as well, before signing up with BombBomb
Vantagens
When it worked and I was getting support it was good.
Desvantagens
Pray that you never need any customer service or technical support. I am going on month number three of my service not working and i have to initiate any contact to even get an update, which has been 'we're working on it' every time. HORRIBLE CUSTOMER SERVICE
Update: February 3, 2020 (month 5) - After an initial response, the customer service has returned to it's abysmal start. No response, no updates, ZERO progress.
- Setor: Imobiliárias
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Incredible platform for Real Estate Agents - Should Be Used By All!
Avaliado em 12/07/2018
Personal connection with clients with technology. In my business, where our company's footprint is...
Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!
Vantagens
1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.
Desvantagens
Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.
- Setor: Imobiliárias
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Complex and over-priced
Avaliado em 03/05/2019
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to...
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.
Vantagens
I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.
Desvantagens
I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I have used this for over a year - wow!
Avaliado em 19/04/2018
Very good response rate.
Very good response rate.
Vantagens
My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.
Desvantagens
That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Excellent Video Email Program
Avaliado em 05/12/2018
Vantagens
This program is EXCELLENT! The option to use video email is the way of the future and this company is on the cutting edge of this. The integration with gmail is seamless and it doesn't get dropped into spam!
Desvantagens
We wish there were a few more options for the payment levels. We are right in between payment levels and could use a option in the middle before total customization.
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
BombBomb has paid for itself many times over. It is one of the best marketing pieces I have.
Avaliado em 20/04/2018
$$$
$$$
Vantagens
Bombbomb is very easy to use. It has a dramatic impact on my prospects. It is very effective and very inexpensive to implement. I highly recommend this program. Video is becoming more and more important.
Desvantagens
My computer RAM can't keep up with some of the features. Mobile app has fewer features than the desktop.
- Setor: Serviços financeiros
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I do training for the loan originators and we are seeing great success with bomb bomb
Avaliado em 18/04/2018
ease of communications
ease of communications
Vantagens
the ease of use, the screen share and the videos in outlook that have been added are great.
this has increase our people usage
Desvantagens
I find no faults with the software all is great and there are no least at this time. I wish that we could talk to a support person rather than having to email, but they are always quick to respond.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Outro durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Brilliant for emails with video
Avaliado em 06/04/2020
Really good return rates and engagement with video based email.
Really good return rates and engagement with video based email.
Vantagens
The ability to integrate video into email is really this software's go-to hook. It does so flawlessly.
Desvantagens
What it does, it does really, really well. But it is a very task specific program with limited application.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Best Platform to Send Emails with Video
Avaliado em 19/04/2023
Excellent overall experience. We use this product multiple times per week and it's the only...
Excellent overall experience. We use this product multiple times per week and it's the only platform we use to send out custom video messages.
Vantagens
BombBomb is the best option when it comes to sending an email with an embedded video. Whether you want to send to 5,000 recipients or just one, the platform makes the entire process very easy and the end result is a well-crafted and professional email. One of the coolest features is the analytics that details who opened what email, when they opened it, and how many times they opened it. Plus, the monthly cost of BombBomb is well below other email marketing platforms.
Desvantagens
The design and functionality of the platform are decent, but a little clunky. While it's a relatively simple platform, I think there is considerable room for improvement.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Using Video in your business.....BombBomb is the Bomb!
Avaliado em 03/04/2020
My experience with BombBomb started out with the free version and I subsequently moved to a paid...
My experience with BombBomb started out with the free version and I subsequently moved to a paid version with more options. This has become an integral part of my communications with my clients and the feedback is great. Now in the environment of Stay at Home and Covid19, I feel ahead of the curve
Vantagens
I like the fact that I can integrate my videos into my emails to clients and I can track when they open my email, watch the video and how many times they come back to my video.
Desvantagens
I had a little trouble getting my email and the video set up. There are lots of options and different ways to use this product. Good thing is there is lots of support and training.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product and support
Avaliado em 18/04/2018
better data to understand our client base
better data to understand our client base
Vantagens
Data Feeds DATA helps understand who our clients are which to call email turn to hot leads
question box too long happy to do a bomb-bomb email to explain
Desvantagens
Cons None we use Camtasia to edit files A workshop to trade ideas
I work would nice to have Access to add team member ar lower cost but limit to email send
- Setor: Seguros
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
BombBomb for Insurance Agents
Avaliado em 26/04/2022
Vantagens
This is great tool to use to introduce yourself to clients old and new. You can easily explain and answer your clients questions and help them make buying decisions.
Desvantagens
This could use some more Call To Action buttons.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The Best
Avaliado em 18/04/2018
Vantagens
The ease of use.
The personalization of the email.
It makes communication with the customer very personal
Desvantagens
Nothing. It's awesome !
*Would like to add effects to the email if possible like Chromacam
- Setor: Emprego e contratação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
BombBomb is....well, the BOMB!
Avaliado em 03/03/2020
BombBomb is amazing, and it makes doing candidate outreach so fun and personal.
BombBomb is amazing, and it makes doing candidate outreach so fun and personal.
Vantagens
In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above. It's probably one of the coolest softwares I've used for innovative outreach to passive candidates. You can literally record and send personalized videos to them! Everyone in the recruiting world knows that more personalized effort gets more return on investment, and sending lengthy messages doesn't always work. In the age of instant gratification, a candidate can press play on a video you made specifically for them and get all the info they need directly from you in a "face-to-face" kind of way. It's pretty astounding.
Desvantagens
Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into. It starts to get frustrating if you want to move the video, change the content, or edit the formatting at all.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Good way to send bulk video email. Not easy to use the anyway but defaults.
Avaliado em 05/09/2018
We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get...
We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get right and seems to be impossible to set the defaults you want.
Vantagens
Makes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.
Desvantagens
Interface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.
- Setor: Imobiliárias
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Used to sent potential renters virtual tours.
Avaliado em 20/06/2018
Great to link and send a video
Great to link and send a video
Vantagens
We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.
Desvantagens
It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
We LOVE BombBomb!
Avaliado em 19/04/2018
Happy clients and a quicker way to reply to e-mail!
Happy clients and a quicker way to reply to e-mail!
Vantagens
It's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.
Desvantagens
Nothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
BombBomb a need for todays market
Avaliado em 20/09/2022
It has been great, found it early on and not seen others like it
It has been great, found it early on and not seen others like it
Vantagens
It is easy to use, has been incorporated to my CRM for ease of use. Great option for all my emails
Desvantagens
When it was incorporated to my national CRM, some of the features I had did not port over
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy Communication
Avaliado em 25/05/2021
Easier to communicate complex ideas through video messaging instead of written email.
Easier to communicate complex ideas through video messaging instead of written email.
Vantagens
Seamlessly integrates with phone and email for use in multiple applications.
Desvantagens
Sometimes glitches out when in poor cellular reception areas.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy To Keep In Touch With Your Clients!
Avaliado em 28/11/2018
Overall a great experience and I would recommend!
Overall a great experience and I would recommend!
Vantagens
BombBomb is great to send out mass emails easily to your sphere and keep in touch with your clients. Video is a great and personal way to do this, which is what BombBomb focuses on. Works great!
Desvantagens
It was a little expensive, but worth it overall. It was also annoying when they would freeze your account if too many people marked it as spam. To unfreeze it then, you had to reach out to a rep and talk to them in person. This process should be a little simpler.
- Setor: Produção audivisual
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Useful tool
Avaliado em 27/11/2018
A great way to communicate with clients without having to type a long email or take what could be a...
A great way to communicate with clients without having to type a long email or take what could be a long call.
Vantagens
It easy to use, and definitely a plus for communication with clients regarding design projects. I set up a station with a camera and light that connected to the computer and it was commonly used by our web ans print designers for them to present versions of projects to the clients.
Desvantagens
I had some issues with the google plugin, but they have been improving that functionality
- Setor: Serviços de eventos
- Porte da empresa: 2–10 funcionários
- Usado Outro durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
BombBomb rocks!
Avaliado em 25/09/2018
Vantagens
Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone.
Desvantagens
Takes time to set up your templates but worth the time.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Terrible customer service
Avaliado em 27/04/2023
Worst experience ever
Worst experience ever
Vantagens
Nothing at all. Customer service won't help you at all. Does the onboarding and you are on your own.
Desvantagens
The customer service sucks. Will not set up an appointment to walk you thru anything. When I first signed up, someone did walk me thru. When I was ready to implement it and had specific questions no one would assist me. Was told to go look at the webinars. Well the webinars did not answer my specific questions or concerns. Tried to set up an appointment would not respond. Waste of money. I