Freshteam

4,4 (208)
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Software de RH inteligente para empresas em crescimento

Classificação geral

4,4 /5
(208)
Relação qualidade/preço
4,3/5
Recursos
4,2/5
Praticidade
4,3/5
Suporte ao cliente
4,1/5

89%
dos usuários recomendam este app
Classificar por

208 avaliações

Anukriti
Anukriti
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Review

Avaliado em 19/07/2022

use with jr. its a user friendly app easy to download and understand.

use with jr. its a user friendly app easy to download and understand.

Vantagens

its a user friendly app easy to download and understand.

Desvantagens

Pocket, friendy,its a user friendly app easy to download and understand.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Decent HR/Applicant Tracking Software

Avaliado em 15/06/2023

Vantagens

The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam.

Desvantagens

Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive.

Alternativas consideradas

BambooHR

Software anterior

BambooHR
Stephen Joshua
Classificação geral
  • Setor: Terceirização/Deslocalização
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

ATS for New/growing companies

Avaliado em 21/03/2022

Overall all, the experience using this application was pleasant and very efficient specially when...

Overall all, the experience using this application was pleasant and very efficient specially when collaborating tasks to team members.

Vantagens

What I like about this application is that it is intuitive, easy to use and very eye catching.

Desvantagens

From time to time, you can feel that there is downtime, especially if your database of candidates starting to get big.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

One of the best & modern HRMS solution

Avaliado em 08/03/2023

Vantagens

Freshteam has a lot of features starting from employee management, HR, leave management, time-off management, etc. Despite having a lot of features using the application is not complicated and everything is so well designed that using the software is super easy, the UI & UX is just awesome. I really like the time-off and leave management system.

Desvantagens

The only thing to frown upon is that, its great for enterprises but when it comes to small organizations it becomes costly, and the free version has a lot of limitations, because of which when it comes to small orgs and startups, they look for other alternatives.

Avaliador Verificado
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

brought our company's HR team out of the stone age

Avaliado em 30/05/2018

This software helped me to impress the HR team and my bosses. Within minutes of demonstration of...

This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Vantagens

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Desvantagens

It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great Product

Avaliado em 15/07/2021

Vantagens

The quick Candidate profile is very easy to use and informative. It's easy to embed the Job posting on our site.

Desvantagens

Less sourcing options though recently these features have been added.
Sometimes it can be difficult to track feedback when having multiple levels of interviews

Alternativas consideradas

Zoho Recruit
Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Nice tool for job postings

Avaliado em 18/03/2022

Support is fast to respond whenever I send a ticket to them.

Support is fast to respond whenever I send a ticket to them.

Vantagens

We mainly use this for job postings and we integrate to our website.

Desvantagens

I can’t view previous receipts unless I ask support.

Manish
Manish
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Support service is not quite good

Avaliado em 16/07/2022

We used mainly two things freshteam and freshchat, Freshchat has almost all solution but freshteam...

We used mainly two things freshteam and freshchat, Freshchat has almost all solution but freshteam is quite basic tool, it must have atleast some basic hr system.

Vantagens

Basic Management, Employee system, Freshchat the product which has android and ios sdk so easy to integrate and use it.

Desvantagens

Support is worst i have ever seen, Each time have to wait like days to proper resolution not like the other companies who has on the spot on live chat resolution which you must improve.

Alternativas consideradas

tawk.to

Razões para mudar para o Freshteam

It has prebuilt andorid sdk which i needed
Allen
Allen
Classificação geral
  • Setor: Eletrônicos
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ANother great offering by Freshworks

Avaliado em 17/05/2019

Very positive, I have recommended it to clients on multiple occasions.

Very positive, I have recommended it to clients on multiple occasions.

Vantagens

As an executive at a startup I am a big fan of most of Freshworks offerings. I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam. The low TCO makes it easy to scale from a budget standpoint.

Desvantagens

Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things.

Lee
Lee
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great system for finding and managing talent!

Avaliado em 15/07/2022

I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated...

I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated setup or settings or training for users. We also use Fresh Desk for our Support Ticketing system.

Vantagens

I love the ATS part of the Fresh Team system - being able to manage, organize and know who to follow up with is so important to be efficient in the hiring process. The ability to collaborate across team members is also another really important feature to us.

Desvantagens

I don't think I have any improvements to add - we don't use all the features of Fresh Team, but LOVE the ones we do use to manage applicants and interviews.

shweta
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great ATS with amazing UI

Avaliado em 14/07/2022

Vantagens

Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application tracking system and we found Freshteams after researching multiple other platforms and it is comfortable to use it. We have been using the same from last more than 1 year

Desvantagens

Nothing as such right now what I can think of. I am really happy that it is integrated with other job boards like indeed and linkedin. Yes, as it is integrated with career website as well, there, the UI can be improved.

Alternativas consideradas

Zoho Recruit

Razões para mudar para o Freshteam

Cheaper, easy to use, good customer service
Christina
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

life changing recruitment process

Avaliado em 29/06/2021

I completely recommend Freshteam to any company who is planning on scaling. It is really easy to...

I completely recommend Freshteam to any company who is planning on scaling. It is really easy to track, and to collaborate with colleagues on this.

Vantagens

- a really user friendly way of tracking candidates
- very easy for the candidate' experience from the moment they apply to the moment they are officially an employee
- onboarding and offboarding easy to do, with checklists included

Desvantagens

maybe the employee page can be a bit more improved, I sometimes struggle with the settings with what employees can see on their end.

Praveen
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Freashteam is best worth to it's price

Avaliado em 01/07/2021

I would rate 9 on 10
one point lost for an important feature we were expecting
Please do add a bulk...

I would rate 9 on 10
one point lost for an important feature we were expecting
Please do add a bulk screening option based on certain keywords in the resume

Vantagens

Adding employees is very simple
Good integrations
Friendly design

Desvantagens

no Bulk screening of resumes based on few keywords

Alternativas consideradas

Breezy
Abhay
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A simple easy to use HRMS with a LOT of potential

Avaliado em 16/07/2022

Vantagens

Job postings and Candidate management system

Desvantagens

Analytics and bugs. Org chart could have been better.

Surya
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best & easy tool for Human Capital Tracking

Avaliado em 14/07/2022

Looking forward to use for many many upcoming years.

Looking forward to use for many many upcoming years.

Vantagens

1. Customer Support is one top pros would like to highlight to upcoming user I can say from my exp.
2. Ease of depolyment.
3. Intergration with many 3rd party tool
4. Tracking any candidate is cake walk here.

Desvantagens

There no such which affects business process.

Alexis
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Freshteam

Avaliado em 14/07/2022

It has been good for the price as we grow the team we are going to need something that works better...

It has been good for the price as we grow the team we are going to need something that works better with all of our systems that are in house.

Vantagens

I like the drag & drop resume and it pulls the info. I also like how easy it is to use.

Desvantagens

The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.

Avaliador Verificado
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Good enough for small businesses

Avaliado em 10/12/2019

Vantagens

Some of the best features of this product was the graphic user interface (GUI) and ease of use. The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs. It can get quite expensive if you need a lot of hires and you don't get much more for the added costs.

Desvantagens

The customer service was quite poor and was a major driver to me leaving for another recruiting system. The site boasts the ability to post jobs on major job boards but that feature rarely worked so I ended up having to do the extra postings manually anyway.

Debbie
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Recruit new talent the smart way with Freshteam

Avaliado em 22/07/2022

Vantagens

You can set up to advertise via LinkedIN and free job boards and then your platform will show you where applicants have applied from in an easy to read colour wheel.
You can create different hiring panels according to the job you are recruiting for, as you may need different hiring managers involved for different jobs
We like that you can set up an interview time and then post interview, the system prompts you to record feedback.

Desvantagens

At first glance there were a lot of different sections to use when setting up to recruit for the first time and can be a little overwhelming if you have never used an applicant tracking system before.(However, an introductory call with one of the Fresh team helped point me in the right direction)

Claire
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Essential for any busy HR Department

Avaliado em 14/07/2021

Employees are able to change their own personal details rather than coming through HR
Employees can...

Employees are able to change their own personal details rather than coming through HR
Employees can view contracts and benefits information rather than coming through HR
HR can access salary information and dates salaries changed

Vantagens

FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the information relevant and being able to do reports can save time for a busy HR department.

Desvantagens

We have staff who book holiday hourly so are unable to use the holiday feature at present, we have been assured the feature will be available soon.

Roshni
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great Value for Money

Avaliado em 14/07/2022

Vantagens

My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the flow of various stages in recruitment. They've also found it extremely convenient to manage all of their job posting from one platform.

Desvantagens

I think apart from the integration with our careers page which was quite cumbersome and we had to abide by freshteams layout everything else about the software has been quite good.

Nicole
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Useful for all areas of online HR management

Avaliado em 15/07/2022

Experience overall has been good, considering we started using the beta version we haven't...

Experience overall has been good, considering we started using the beta version we haven't encountered many bugs.

Vantagens

The annual leave feature is used company wide to manage all staff leave.

Desvantagens

Reports would be helpful and a full org chart for all users showing the entire company rather than just your own team would be really beneficial.

Avaliador Verificado
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Useful for features

Avaliado em 13/07/2021

Just another recruitment software

Just another recruitment software

Vantagens

Recruitment tasks are automated. Reminders are auto-set.

Desvantagens

The interview feedback mechanism is not up to the mark

Luke
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Product / Effective Collaboration / Easy to Use

Avaliado em 15/07/2022

Collaboration and real-time analysis for our hiring team.

Collaboration and real-time analysis for our hiring team.

Vantagens

Before Freshteam, we were getting all of our employee applications through email, then had to upload and share with everyone and not in real time. Now, anyone on our hiring team can be alerted right away to an application and review it before team meetings. It has minimized the work of our hiring coordinator by at least 75%. Very thankful!

Desvantagens

Overall, I think the software is very user-friendly but the setup and hiring team structure took a little work to understand on the front end.

Katy
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Freshteam for small business

Avaliado em 29/06/2021

This software provided exactly the assistance we needed and as we grow, we can upgrade to higher...

This software provided exactly the assistance we needed and as we grow, we can upgrade to higher plans that will more closely fit our needs.

Vantagens

The software is easy to use and easy to integrate.

Desvantagens

There are some features that it lacks, but this could because the level of plan we chose. We will be reconsidering our plan level as we grow.

Sushmita
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Freshteams Review

Avaliado em 14/07/2022

It has been great. We have recently upgraded our plan. It's working great for us.

It has been great. We have recently upgraded our plan. It's working great for us.

Vantagens

Easy job posting
Published jobs on free job boards
Status of each candidate can be changed accordingly.

Desvantagens

Not able to store random resumes.
Resume parsing has issues.
Does not parse resumes properly.