Avaliações do Avantio
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177 avaliações
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Não recomendo
Avaliado em 04/07/2024
Vantagens
É um channel manager como os outros, mas com várias deficiências
Desvantagens
Pouca inovação, mau suporte, problemas que se arrastam durante anos, etc..
Resposta do Avantio
Thank you for sharing your feedback with us. We are sorry to hear that your experience with Avantio has not met your expectations.
We regret that you found our innovation lacking and our support inadequate. We strive to evolve our system by constantly introducing new features and improving existing ones. We encourage you to address your issues with your account manager so we can review each case individually.
We would appreciate the opportunity to discuss your concerns in more detail and work towards a resolution. Please contact us so we can better assist you.
Thank you for your candid feedback.
Best regards,
Avantio Team
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Otimo sistema para gerenciar apartamentos para temporada
Avaliado em 17/12/2024
Uso Avantio faz muitos anos, e sempre me atendeu bem, tem as opçoes que preciso e o suporte è muito...
Uso Avantio faz muitos anos, e sempre me atendeu bem, tem as opçoes que preciso e o suporte è muito eficiente
Vantagens
Avantio atende exatamente as minhas necessidades.
Desvantagens
App para o celular e em geral uso no celular ou tablet quase impossivel.
Alternativas consideradas
StaysRazões para mudar para o Avantio
preço (nao conhecia ainda todos os recursos)Resposta do Avantio
Thank you for your long-standing trust and for sharing your experience! We’re thrilled to hear that Avantio meets your needs and that our support team has been efficient in assisting you.
We appreciate your feedback about mobile and tablet use. Improving accessibility across all devices is a priority for us, and we’re continuously working to enhance this experience.
If there’s anything specific you’d like us to address, please feel free to reach out. We’re here to support you every step of the way.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Fidedigno, Funcional e Excelente Software Alojamento Local
Avaliado em 16/12/2024
Vantagens
Fidedigno e excelente Software de Alojamento Local. Ótima sincronização com os diversos portais.
Desvantagens
A demora na resolução de alguns tickets.
Resposta do Avantio
Thank you for sharing your experience and your kind words about our software! We’re delighted to hear that you find it reliable and that the synchronization with various portals has been helpful for your business.
We truly value your feedback on ticket resolution times and understand how important prompt support is. Please know that we’re actively working to speed up our response times to enhance your experience.
If there’s anything specific we can assist with, don’t hesitate to reach out—we’re here to help. Thanks again for trusting us!
- Setor: Imóveis comerciais
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
The opportunity to grow my company
Avaliado em 06/10/2023
Vantagens
Melhorar todo o processo de gestao da empresa
Desvantagens
Algumas ferramentas estao pouco desenvolvidas e que podem ser muito uteis
Resposta do Avantio
Dear Daniela,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Imóveis comerciais
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Avantio
Avaliado em 05/10/2023
Vantagens
Uma ferramenta indispensável no nosso dia a dia na empresa. O meu parceiro de negócio.
Desvantagens
Por vezes a comunicação com o suporte técnico não é tão rápida como gostaria.
Resposta do Avantio
Dear Débora,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
ótimo
Avaliado em 14/03/2023
No geral estamos satisfeitos, mas muito sinceramente temos vindo a notar um certo afastamento da...
No geral estamos satisfeitos, mas muito sinceramente temos vindo a notar um certo afastamento da equipa de partner sucess, que ultimamente nem responde aos nossos e-mails.
Vantagens
o apoio que tivemos inicialmente na integração do software
Desvantagens
A falta de resposta nos últimos meses para reunir com o gestor para alguns esclarecimentos
Alternativas consideradas
KigoRazões para mudar para o Avantio
Pela proximidade da equipa de suporteResposta do Avantio
Hi Débora,
Thank you for this review. We are happy that your are satisfied with our products and we promise to provide an excellent service always. We have been making internal changes in the company thus it may have affected a little bit the workflow but we are surely getting back on track.
We are your partners to support you and help you grow your business.
- Setor: Serviços de Facilities
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Avantio Check-in Portugal
Avaliado em 24/02/2023
Vantagens
Processo de reservas é fácil e simples. Serviços extra e check-in online.
Desvantagens
Comunicação com o hóspede é difícil através do unified inbox.
Resposta do Avantio
Hi Mathilde,
Thank you for this 5star review! It makes us feel proud and motivated to deliver great results and continue evolving.
Please do count on us whenever you need a help: dedicated account manager, detailed onboarding process, and constant online and in-person trainings. I hope you can reach out to us and we can hep you learn how to use Unified Inbox in an easier and more efficient way.
We are always available for you and wish you a great success!
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Evolução
Avaliado em 24/02/2023
Boa
Boa
Vantagens
Estao sempre a evoluir e a desenvolver novas opções.
Desvantagens
Ainda tem pequenos detalhes para melhorar na sua proatividade.
Resposta do Avantio
Dear Ana Sofia,
We are very happy to read your feedback, thank you! We strive to continue developing and providing the best possible service for our customers.
Please, feel free to reach out to us and share your thought, suggestions and goals. We are always happy to hear from you and support you in your day-to-day.
We wish you a great success in your business!
- Setor: Serviços de Facilities
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Avantio com a Check-in
Avaliado em 24/02/2023
É bom
É bom
Vantagens
Rapidez, facilidade de compreensão e comunicação,
Desvantagens
Atraso na box de comunicação com clientes
Resposta do Avantio
Hi Raquel,
Thank you for your positive feedback. We are very happy to see our system adjusts well to your needs, especially Check-In online and our customer service.
Please feel welcome to reach out to us whenever you need a help or want to share your goals and achievements. We will continue on this path together making sure we can deliver great services!
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Super
Avaliado em 15/02/2023
Desde que uso o software da Avantio, o negócio corre sozinho. As burocracias são praticamente...
Desde que uso o software da Avantio, o negócio corre sozinho. As burocracias são praticamente resolvidas pelo software, mesmo quando a equipa descansa. Sabe bem voltar ao trabalho todos os dias e verificar que as reservas que entraram durante a noite estão todas tratadas. Recomendo vivamente.
Vantagens
Muito intuitivo, sempre a ser dinamizado com mais e novas funcionalidades. Quanto menos se espera, a equipa Avantio surpreende outra vez com mais um upgrade
Desvantagens
Gosto de tudo
Resposta do Avantio
Hi Claudio,
We are so happy to hear it! It brings us great pleasure working with you and seeing how your business keeps growing.
We will continue providing with more technological suriprises, so stay tuned! We remain at your disposal whenever you need our support!
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Uma excelente opção para o Alojamento Local
Avaliado em 15/02/2023
Vantagens
Calendário - Facilidade na gestão de reservas e fiabilidade na integração.
Desvantagens
Escassez de canais com os quais podemos fazer uma ligação - Ausência de mercado B2B.
Resposta do Avantio
Hi Luis,
Thank you! We always enjoy seeing that our clients are satisfied with the services that we provide.
We continue growing our marketplace and we hope to be able to offer you more and better connections in a very near future.
We wish you rock in the business and we are always here to support you.
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Avantio does 98% of Everything we were looking for - and does it well!
Avaliado em 30/11/2017
This is allowing to us to grow our business. The learning curve might be slower than many other...
This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.
Vantagens
This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!
Desvantagens
Currently no Phone App - for admin or for Guests.
The software is not 100% configurable to every business, but I imagine thats impossible!
Does not handle prebooking communications within the software
Accounting module does not sync to Quickbooks
Resposta do Avantio
Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed!
One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details.
Best wishes,
The Avantio Team
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I can't say enough great things!
Avaliado em 18/05/2023
I am onboarding and everything has been night and day compared to my last PMS. The thing makes the...
I am onboarding and everything has been night and day compared to my last PMS. The thing makes the most difference is the level of support you have with Avantio, the team truly cares and is there to help things go smoothly and successfully.
Vantagens
Extremely user-friendly this is not a complex PMS however it does it all!
Desvantagens
The only con that I can come up with is that I didn't fund them sooner!
Alternativas consideradas
HostawayRazões para escolher o Avantio
LiveRez did not match the level of excellence I required for our future guests and owners. Our website was constantly down and the PMS was incredibly difficult to navigate.Razões para mudar para o Avantio
The level of support I knew I would get, the quality of the website I will receive.Resposta do Avantio
Dear Magen,
Thank you for this 5 star review. Our partnership started just recently but we are very glad of all the process you have done until now. We are sure you will succeed and see great results with our product.
We are always here for you and will make sure to assure the excellence of our products and services. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Avantio
Avaliado em 28/02/2023
Vantagens
Easy to raise a ticket & get the support you need
Desvantagens
It is frustrating how often Avantio has slow moments. It really halts the progress.
Resposta do Avantio
Dear Emma, Thank you for your honest feedback! I helps us to get to know the weak points and continue improving. The year 2023 is the one to improve the base of the technology that will enable speeding up all the process on the website for our customers.
Please, do not hesitate to contact your Key Account Manager whenever you want to share thoughts and feedback. We wish you a continued success always!
- Setor: Imóveis comerciais
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Ideal Chanel
Avaliado em 06/10/2023
Vantagens
Chanel manager, check-in, everything is really good
Desvantagens
Nothing, everything is good in this Chanel
Resposta do Avantio
Dear Dominique,
Thank you for this 5 star review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great software
Avaliado em 05/10/2023
Vantagens
I use Avantio for my management company since 2019 and recommend to all users
Desvantagens
The Portuguese invoicing can be improved
Resposta do Avantio
Dear Filipa,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Using avantio
Avaliado em 05/10/2023
Vantagens
For me the the avantio payment is very interesting and a very useful tool, also operations is also a very good tool to use on a day to day basis.
Desvantagens
The accounting part needs to be worked on but just heard that it’s the case so I am eager to see the final development .
Resposta do Avantio
Dear Liselore,
Thank you for this 5 star review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The Software we need !
Avaliado em 06/10/2023
Vantagens
Easy learning, easy managing and a very good team to deal with !
Desvantagens
Accountancy and cleaning tool which don’t d correspond to our needs
Resposta do Avantio
Dear Lucienne,
Thank you for your review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
One of the best PMS for vacational rentals
Avaliado em 06/10/2023
Good
Good
Vantagens
Super easy to use and plenty of options for customizarion. Nice interface.
Desvantagens
Expensive, especially with all the modules active.
Resposta do Avantio
Dear Victor,
Thank you for this great review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Entretenimento
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Nice experience
Avaliado em 05/10/2023
Vantagens
Easyly use for channel manager and booking system
Desvantagens
It is difficult to connect by api, the documentation is not really good
Resposta do Avantio
Dear Enrique,
Thank you for this 5 star review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great
Avaliado em 05/10/2023
Vantagens
Best pms I have worked with for the last 15 years
Desvantagens
Nothing to point out after 8 years of intense use
Resposta do Avantio
Dear Pedro,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product and great support!
Avaliado em 01/03/2023
Great. Don't hesitate with your decision making anymore. AVANTIO will exceed your expectations....
Great. Don't hesitate with your decision making anymore. AVANTIO will exceed your expectations....
Vantagens
Really great software solution for our company. After using KIGO, which unfortunately was problematic from start to finish, I was dreading implementing another new product. But I was pleasantly after my colleague implemented it including the AVANTIO software within 1 month. AVANTIO was the best decision we've made in terms of software. There is just so many solutions to choose from and selecting the right one for your needs is very difficult. We made the right decision and couldn't be happier with them!
Desvantagens
the owner statements don't completely generate the way we won't them to without doing some minor re-jigging. This is probably due to the complex way we arrive out commission figure rather than the fault of AVANTIO.
Alternativas consideradas
LodgifyRazões para escolher o Avantio
KIGO was riddled with bugs, crashing websites and alot of empty promises. Aside from that, they were bought out and their commission structure went from a per property fee, to a % of all bookings. This would have been a atleast a 20x increase in the monthly subscription. Insanity!Razões para mudar para o Avantio
Avantio's account manager pursued us strongly. I had a good feeling with him and the product very quickly. To add, the price was very competitive and the software a very powerful tool.Resposta do Avantio
Hi Fraser,
Thank you for this 5 star review. We are always wishing you a great success and supporting you in every step of this journey.
You highlight a couple of services: onboarding process, Avantio's zero commision business model, complete software PMS, Channel Manager, and Web. We are very glad to see that you decided on our software. We enjoy working with you and we will make sure to deliver great and powerful technology.
We wish you continued success always!
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The endless search...!!
Avaliado em 16/03/2022
I have to say that having made the decision to switch software, and after looking at endless...
I have to say that having made the decision to switch software, and after looking at endless comparison sites and endless reviews, weighing up all the pros and cons, (as i am sure you are doing right now), i decided that as we are a company based in Spain, then a PMS from a company in Spain made sense and we went for Avantio. Truth be told, that has undoubtedly been one of my better decisions in recent times.
There will be plenty of work to do once you make the switch, and a heck of lot of learning that only really begins once you turn it on, but in the long run, which is how i was looking at it, it seems to have been a very good decision. We have been using this software exclusively since September 2021, and i am still learning new things each and every week. There are still also a vast number of functions that i have yet to use/learn that i will be using for the first time in the coming months.
Finally, a special mention must go to the team at Avantio, who really are there to make sure you know how to get the best out of the system and help you when you are unsure about something. From speaking with [SENSITIVE CONTENT] who helped us decide on the right package suitable to our business and answering any questions we had, to the many sessions of Onboarding training with [SENSITIVE CONTENT], website design and implementation with [SENSITIVE CONTENT], and finally the online support from [SENSITIVE CONTENT]. The team as a whole and after support really is first class and should rightly be commended.
Vantagens
This really is a very comprehensive piece of software that allows, you, the rental manager/agent to keep on top of all the essential functions of your business. Areas of excellence, to mention a few, would be the automated payments/refunds, unified inbox, scheduled messages (aka "Harmony"), channel manager, and the semi-automated reporting to the Guardia Civil of guest information and to the Hacienda for Modelo 179.
Desvantagens
The least favourite thing about the software, is not actually the software itself, its in choosing the right time to switch software! I don´t think there is ever a perfect time, but if you are used to a fairly basic piece of software, be warned that switching to Avantio should be left to a time when you have a few months of reasonably "quiet" time to get to grips with everything.
Alternativas consideradas
KigoRazões para escolher o Avantio
I was looking for a far more comprehensive software package, that enabled us to grow the business, drive bookings, improve the guest experience as a whole from start to finish and also to better involve and communicate with our property owners. This software / website package has certainly achieved those aims.Software anterior
LodgifyRazões para mudar para o Avantio
Integration of such modules like Modelo 179 exportation, guest information export to the Guardia Civil, owner login function, account settlement functions.....to name just a few.Resposta do Avantio
Hi Matthew, thank you for this great and honest review! We strive to deliver great results to our customers and constantly introduce innovations. We are very glad to see that we deliver great results to you.
Please, do not hesitate to contact us whenever you need an assistance or simply want to share your thoughts and feedback. We are partners in this journey!
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Powerful
Avaliado em 06/10/2023
Vantagens
Love the integrations and how simple our processes are now. Revenue Calender is a great tool.
Desvantagens
Long connection time from purchase. We used the time to learn though.
Resposta do Avantio
Dear Erin,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
All in One tool
Avaliado em 05/10/2023
Vantagens
How you can integrate everything in just One programem.
Desvantagens
It os not as user friendly as other PMs.
Resposta do Avantio
Dear Marta,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
