Avaliações do ActivTrak

ActivTrak

Supervisão de funcionários e análise do comportamento da equipe

Classificação geral

4,6 /5
(547)
Relação qualidade/preço
4,4/5
Recursos
4,4/5
Praticidade
4,5/5
Suporte ao cliente
4,5/5

94%
dos usuários recomendam este app
Classificar por

547 avaliações

Gavin
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Very easy to use, quick to learn

Avaliado em 18/01/2018

Vantagens

I loved the user interface and the ease of learning it. The customer service is good and it's a full-featured system

Desvantagens

Its a little on the pricey side, but worth it. you get what you pay for I suppose. It could do with more integrations

Diana
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Tracking and Visibiltiy

Avaliado em 26/08/2020

Activtrak is a great tool. During the pandemic it gave us visibility to user activity and...

Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement

Vantagens

Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity.

Desvantagens

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

Alternativas consideradas

Time Doctor

Razões para mudar para o ActivTrak

More features that we were looking for and pricing was less expensive.
David
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Stay far, far away

Avaliado em 07/03/2023

Nightmare.

Nightmare.

Vantagens

There is really are no pros to this software.

Desvantagens

I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.

Resposta do Birch Grove Software

Hi, David. We have a cancellation form we'd like to share with you by putting you in touch with our team. Just email [email protected] and we can get you going in the right direction! Once you fill it out, the team takes it from there.

Omakoji
Classificação geral
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

It helps me to keep track of my weekly performance.

Avaliado em 18/01/2018

Vantagens

The recent screen-shots feature gives an employer, an actual view of an employee's
activities. In addition to that, an employer can also see what an employee is doing in real-time.
The alarm feature is also a great way of alerting an employer that an employee is spending
time on unproductive activities. Furthermore, an employer can know what an employee is
spending most of his/her time doing. This can help the employer better allocate tasks as
required to the employee or make some other decision.
It does more than track an employee. It also can do the job of a router or firewall by blocking access to certain websites.

One of the features about rescue time I really like is the weekly digest feature which is
available in ActivTrak.

The single page approach taken makes ActiveTrak easy to use and overall user friendly.

Desvantagens

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

Edwin
Classificação geral
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Well, we tried the software on a trial basis and it worked extremely well. Client was pleased

Avaliado em 19/01/2018

To be candid it performed exactly for what we needed. Perhaps better follow up support once the...

To be candid it performed exactly for what we needed. Perhaps better follow up support once the software is purchased can help.

Vantagens

Again, it was easy to install and it perfomed to the client standards., We gathered intel on the particular subject an employee he wanted to investigare and he was satisfied with results.

Desvantagens

The project was a pilot and it lasted one two weeks, the difficult part was uninstalling the software. It also slowed down the workstation and there were some issues with the installation and some security pop-ups came up. Client was upset and to this day we did not get paid for our work.

Christian
Classificação geral
  • Setor: Software
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The #1 most important productivity and employee management tool for any workplace with...

Avaliado em 30/03/2018

Improved employee productivity and work quality

Improved employee productivity and work quality

Vantagens

Monitoring employee inefficiency and ensuring top quality and productivity. You can get real-time screenshots showing exactly what each user is doing. Even if the computer is offline the program will store all the history and screenshots and make them available as soon as you are back online

Desvantagens

Nothing. This software is amazing. The only thing that could be different is if we didn't need to re-install the software for the major updates.

Arthur
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Very good product to track employees usage

Avaliado em 26/09/2018

We have used it multiple times when our clients needed to track employees for various reason....

We have used it multiple times when our clients needed to track employees for various reason. Usually only a small set of employees needed tracking

Vantagens

We suggest this product any time our customers need to track employee internet usage.

The time line and screen shot features are very nice to see what an employee is doing through out the day.

Desvantagens

The price is a little higher than I would expect

The user can uninstall it if they have admin access. Not really a con but it is good to know this

Valentina
Classificação geral
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ActivTrak is a very easy to use program and it has so many great features.

Avaliado em 11/01/2018

Vantagens

I like that i can do so much and it is so simple to use and understand. Other programs i was looking into were a little harder to understand and had too much going on. I like simple and straight to the point!

Desvantagens

I guess the only thing is that some of the more advanced features i had to play around with as they are not that simple to understand but once i really looked into them i understood how to use them.

Garrett
Classificação geral
  • Setor: Eletrônicos
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ActivTrak Is a Great Software

Avaliado em 11/01/2018

More work got done, more focused.

More work got done, more focused.

Vantagens

It's very easy to stay on top of things like making sure people are doing what they are supposed to. The screenshots are also a good way to check. The admin section is easy to use and understand.

Desvantagens

It would be nice to be able to filter out idle time. Then I could check a range of time to see how much work was done, not including idle time.

Mari
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Promising

Avaliado em 07/12/2018

Overall looking into implementing it within our agency. It tracks and shoots daily activity as...

Overall looking into implementing it within our agency. It tracks and shoots daily activity as indicated. Easy to run reports and easy to create settings for new ones.

Vantagens

Easy to use and navigate. Simple layout so can quickly learn way around it. Most accurate in information and reports than other applications.

Desvantagens

Pulls up a completely history from several past years verses whats recent.

Luca
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

User feedback for ActivTrak

Avaliado em 28/12/2022

I have had a very positive experience with ActivTrak. The software is very intuitive and easy to...

I have had a very positive experience with ActivTrak. The software is very intuitive and easy to use, and the customer service is excellent. I have been able to quickly set up and monitor employee activity, and have been able to quickly identify areas of inefficiency or potential risk. I have also found the reporting features to be very helpful in helping me to track progress and identify areas of improvement. Overall, ActivTrak has been a great tool for helping me to better manage my business.

Vantagens

ActivTrak is a cloud based software that allows employers to monitor employee activity in the workplace. It provides real time insights on employee behavior, productivity, and engagement. The software is designed to help employers improve their workplace productivity, reduce cyber security threats, and gain valuable insights into how their employees are using their time. ActivTrak provides comprehensive analytics and comprehensive reports that allow employers to gain a better understanding of how their employees are working and how they can improve their productivity. It is also designed to be easy to use, so employers can quickly and easily set up the software and start monitoring employee activity.

Desvantagens

ActivTrak does not offer a mobile app to monitor employee activity on the go.

Debjit
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Free team activity tracking with highly detailed reporting.

Avaliado em 20/05/2019

I am using for all of my 3 team members and now I can see how many time they have wasted on social...

I am using for all of my 3 team members and now I can see how many time they have wasted on social media. It is a great tool to check on your team member on their efficiency. Free team activity tracking with highly detailed reporting.Free team activity tracking with highly detailed reporting.

Vantagens

The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting.

Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time.

The screenshot is somehow controversial as it takes some of my teams working code and upload to the server. I am not a big fan of screenshot taking as it is very vulnerable to my coding and content, But sometimes it is useful to have as proof.

It is a good way to see team members are working or playing games or using social media.
The reporting option is vast and has most of the important things.

I love how simple the setup is, no server set up. Just install and I can now see the stats and control from a web browser. No technician needed.

Desvantagens

For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem.

Avaliador Verificado
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Features are impeccably accurate and in line with the advertised elements

Avaliado em 11/10/2018

Vantagens

The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

Desvantagens

A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

Sean
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

ActivTrak Delivers what is required

Avaliado em 09/06/2023

Began using during Covid, with employees working online. Activtrak was able to provide necessary...

Began using during Covid, with employees working online. Activtrak was able to provide necessary metrics to Line managers, to ensure that operations continued to run efficiently. We continue to use the platform, due to the valuable performance data delivered.

Vantagens

Provides tracking & monitoring of employee activity & productivity efficiently.Helpful insights are provided to line managers to address concerns before they become an issue.

Desvantagens

Cost - Reductions would be appreciated, but I suppose you get what you pay for & the service is delivering as promised

Resposta do Birch Grove Software

Thanks for taking the time to review us, Sean! Happy to hear that ActivTrak is helping with your team's productivity.

Shane
Classificação geral
  • Setor: Automação industrial
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Get employee productivity back on track.

Avaliado em 30/11/2018

With all the distractions from social media, streaming video, etc. employees can be tempted to...

With all the distractions from social media, streaming video, etc. employees can be tempted to waste a lot of time on the clock on unproductive activities when they believe no one is watching. This software is proving invaluable in restoring operator productivity and preventing restricted activities on company computer equipment that could result in viruses as well as wasting network bandwidth.

Vantagens

Two main features that have been the most helpful are first, the ability to easily create custom alarm triggers along with personalized popup messages to the offending PC/operator. As soon as the employees realize the activities are being watched and flagged they immediately cleaned up their act. Second, the ability to produce a screen shot at timed intervals and upon trigger of an alarm allows us to paint a clear picture of what activities employees are wasting the most time doing as well as spot activities that may not easily trigger an alarm but are restricted based on company policy.

Desvantagens

Difficulty to find fault with this system. The only issue we have encountered was a bug in the Mac version of the agent software. Customer service was very helpful and responsive.

Sarmad
Classificação geral
  • Setor: Música
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best Employ Monitoring Software! No Doubt.

Avaliado em 20/07/2019

Overall fantastic! I must say it's a good stuff.

Overall fantastic! I must say it's a good stuff.

Vantagens

The features ActivTrak offers are more than required by any person. It is full of stuff that you can utilize for the best productivity. The Agent file is very reliable and completely hidden. ActivTrak also gives you the free 3GB data plan for up to 3 different users.

Desvantagens

It is really hard to tell about the cons. A few things could be improved like the real time screenshots are bugged out sometimes, you need to refresh the page and the incorrect page title with the different screenshot happens often.

Ian
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Recommended to our customers

Avaliado em 22/11/2021

we have been recommending this to our customers for a couple of years now - they seem to like it....

we have been recommending this to our customers for a couple of years now - they seem to like it. UK-hours support would be appreciated in future.

Vantagens

The ease of installation along with the multitude of reports

Desvantagens

I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with

jose luis
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Information security

Avaliado em 29/07/2020

This is a reliable solution and is one of our most important investments yearly.

This is a reliable solution and is one of our most important investments yearly.

Vantagens

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

Desvantagens

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.

Avaliador Verificado
Classificação geral
  • Setor: Administração pública
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ActivTrak Review

Avaliado em 03/12/2018

ActivTrak is an excellent tool for our organization that works perfectly, easily, effectively, all...

ActivTrak is an excellent tool for our organization that works perfectly, easily, effectively, all at a very low price point. It helps us enforce our Acceptable Use policy and take action when necessary.

Vantagens

The best part for us is that it takes the legwork out of an investigation. Simply install the tool and the data is gathered in many different formats. Before we started using it, an investigation would consume hours of IT's time while we dug through firewalls and internet history files (if available) to piece together a picture of PC activity. Being able to provide legal a set of screenshots is perfect and removes all of the guess work.

Desvantagens

We haven't run into anything we disliked about this software

Josh
Classificação geral
  • Setor: Fotografia
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A well designed employee monitoring software

Avaliado em 08/03/2018

I have been able to improve the work production totals by nearly 50% this quarter, very impressed...

I have been able to improve the work production totals by nearly 50% this quarter, very impressed with the overall use

Vantagens

ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

Desvantagens

.slow to access different screenshots It was very slow when changing from screenshots to simple data

Praveen
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Good software to tack productivity of your employees.

Avaliado em 15/05/2018

Vantagens

You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Desvantagens

Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

Frances
Classificação geral
  • Setor: Terceirização/Deslocalização
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

A Must Business Security Feature!

Avaliado em 10/06/2022

This is a must application for businesses! Whether you have employees on site or remotely,...

This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.

Vantagens

This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.

Desvantagens

NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.

John Kenneth
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Excellent Software for a Cheap Price

Avaliado em 20/03/2018

This software deserves high score. Please try this software specially for those who are handling...

This software deserves high score. Please try this software specially for those who are handling people.

Vantagens

Excellent Software for a Cheap Price. Yes, this software gives more than what we are paying for. Seeing my Team's productivity is really important to me and this software helps me alot.

Avaliador Verificado
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Usefull

Avaliado em 14/12/2018

Overall I like this software. Can view alot of information about other computers from my computer....

Overall I like this software. Can view alot of information about other computers from my computer. Having trouble with one saying software can't be found.

Vantagens

I can view what our employees are doing on their computer.

Desvantagens

Sometimes have troubles with upgrades, like a computer not upgrading.

Adriano
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easy to use hard to keep using

Avaliado em 29/11/2021

I haven't found something better yet, but we are not all happy with it

I haven't found something better yet, but we are not all happy with it

Vantagens

Its easy to install even for a person without much computer knowledge

Desvantagens

doesn't work all the time and process of trouble shooting is too hard