Promo.com

4,3 (212)
Escreva uma avaliação!
Plataforma de criação de vídeo social

Classificação geral

4,3 /5
(212)
Relação qualidade/preço
3,9/5
Recursos
4,0/5
Praticidade
4,3/5
Suporte ao cliente
4,2/5

84%
dos usuários recomendam este app
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212 avaliações

Leandro
Leandro
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Valeu nota 4

Avaliado em 18/07/2021

Vantagens

Muitas promoções, e bem interessante, o conceito é válido para o quesito de autopromoção.

Desvantagens

Inumeras promoções que acessei pelo programa não estavam disponiveis ou haviam vencido a mais de 1 mês, falta responsabilidade dos usuarios que utilizam a plataforma em quando anunciar especificar data de término, para evitar que o próximo a acessar o link perca tempo desnecessáriamente.

Resposta do Promo

Hi Leandro
Thanks for your review and we would be happy to help out, I think you were referring to the July 4th special offer for new customers which has now passed. We can set up the special offer for you, just reach out to our team at [email protected]

Thank You

Marissa
Marissa
Classificação geral
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great tool hope it gets better!

Avaliado em 13/07/2018

More attention to our posts

More attention to our posts

Vantagens

I really like promo. Our little business has received a lot more attention when we promote with video. Adding witty copy is fun and engaging, I really like doing marketing with this program!

Desvantagens

On the downside, their music selection is still not great, especially the soothing, Spa-like stuff that we sometimes need, but I anticipate their music library will grow over time.

Sandy Jabo
Sandy Jabo
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great Value

Avaliado em 12/06/2019

I use promo to create social media content in order to keep my business on people's minds. I've had...

I use promo to create social media content in order to keep my business on people's minds. I've had good interaction with my video posts created on Promo, and I'm very happy with it.

Vantagens

There are a lot of free clips and music available to create my videos. I really like the text functions - I just pick the effect I want to work with (out of many!) and type in my text. It's very easy to use.

Desvantagens

There is a learning curve. It took me a while to figure certain things out. And while custom service was very nice, the person never did resolve my issue. I finally resolved it on my own.

Marina
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Horrible service and staff is VERY unhelpful

Avaliado em 30/03/2022

I contacted the Promo team countless times, because their videos just would not download and...

I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. TOTAL SCAM. DON'T SIGN UP.

Vantagens

Premium templates are good, but way too many technical issues. I can't say anything good about Promo.

Desvantagens

TOTAL SCAM! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.

Resposta do Promo

Hi Marina,

Thanks for reaching out, we are sorry to hear about your experience and would be happy to take a look into your account to help out. We were unable to locate your account.

Can you email our team at [email protected], and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?

Thank You

Veselin
Veselin
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent service!

Avaliado em 23/07/2019

Excellent service! Greate support team!

Excellent service! Greate support team!

Vantagens

it's super easy to create videos; huge collections of videos

Desvantagens

the small number of available text effects

Elesha
Elesha
Classificação geral
  • Setor: Relações públicas e comunicações
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Edits for you

Avaliado em 26/04/2019

Vantagens

I like that it automatically places text in the best place for each frame.

Desvantagens

There's nothing I don't like about this software.

Shelly
Shelly
Classificação geral
  • Setor: Software
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Fabulous for people who are not experienced in marketing but need a great solution

Avaliado em 16/07/2018

Actual beautiful videos that make me look like a pro. I need to really use the offer I purchased...

Actual beautiful videos that make me look like a pro. I need to really use the offer I purchased but am moving slow and still figuring out a game plan.

Vantagens

ready made offers, using your own tune, funny pre-built everything, terrific for an on-going campaign reminders

Desvantagens

Biggest fear is the market will get flooded with all the pre-built offers and it will be hard to distinguish who's brand is who's if they use the same videos. Also not a great solution for detail explainer videos

Ravi
Ravi
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I now have awesome videos and I'm not a techie!

Avaliado em 07/05/2020

- I now have great videos for my Amazon products.
- Ilia from customer support held my hand through...

- I now have great videos for my Amazon products.
- Ilia from customer support held my hand through the entire process, and taught me the power of Promo.com - i even consider him a friend now, he's been so great.

Vantagens

- Easy to use creation
- Text drag and drop
- Selection of music
- Selection of clips
-New free premium clips

Desvantagens

- Before you had a limit on premium clips and just as of yesterday have changed it so great

Waqas
Waqas
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 11–50 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Brilliant for facebook video adds

Avaliado em 31/08/2019

We are making facebook adds through promo.com for adevertisment

We are making facebook adds through promo.com for adevertisment

Vantagens

The most thing i like about promo.com is that it realky removes your haedche OKf hiring professionlas for a brilliant add video now even you can made you own video adds through their templates very easily

Desvantagens

They had given only 5 projects for free trail that is something i think i dislike about them at least they have to give 20 projects.

Jose Luis
Jose Luis
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Good for video marketing

Avaliado em 20/02/2020

It’s a good tool to Star with video marketing at a reasonable price and without any video skills

It’s a good tool to Star with video marketing at a reasonable price and without any video skills

Vantagens

It’s an easy to use tool that helps you to create videos without having technical knowledge or skills

Desvantagens

The amount of templates available it’s limited it would be awesome if they add many more options so you can make many different videos

Ahmed ali
Ahmed ali
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very nice for FB adds

Avaliado em 14/09/2019

We are making Facebook video adds through promo.com

We are making Facebook video adds through promo.com

Vantagens

Promo.com is very good and brillaint for making Facebook video adds.
Now with the help of promo.com even a lay man can make a professional add video

Desvantagens

I had used a free version of promo.com and i had no issue with it so there is no cons from my side it is ok for me.

Eric C.
Eric C.
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Promo works well for simple videos but could be better

Avaliado em 16/10/2020

I don't use it as much anymore because the product simply hasn't evolved the way I want it to so...

I don't use it as much anymore because the product simply hasn't evolved the way I want it to so that I can get the creative results I want. It's somewhat frustrating. We do still use it though. It enables me to do a custom video of 10 - 30 seconds quickly and easily. I own an executive recruiting firm and we produce a custom video to accompany every new job search, pushing it out over social media and on our website.

Vantagens

Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free.

You own the final product and can do whatever you want with it.

The price is moderate.

Desvantagens

Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference.

Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos.

The music selection hasn't seemed to expand or improve much during the two years I have used Promo. So, you have to work with what they have, which isn't all that bad.

They are always trying to upsell me on a plan I don't want.

Some of the instructions on how to use their products are confusing.

Despite repeated requests for the capability of doing voiceover narration with the videos, they still do not offer this. A partnership with VoiceBunny or Voices.com or Fiverr would enable users to hire voiceover talent to create videos that didn't just consist of video, slides, and music.

Avaliador Verificado
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Doesn't stand out from the pack

Avaliado em 18/10/2022

It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY...

It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos then sure, go for it, but if you are a small shop and can't afford multiple platforms, this one would end up on the chopping block because you can get another all-in-one-solution with overlapping functionality.

Vantagens

Promo has nice-looking templates and is fairly easy to use. It definitely is something that folks with little to no video editing experience could easily onboard so you don't spend time training people to use it.

Desvantagens

It is fine enough it's just that there are other platforms that do more and are more all-encompassing. At the end of the day, I couldn't justify paying for this on its own merits when I could just do the same thing with something like Canva.

Fiona
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Outro durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A little bit of magic

Avaliado em 27/05/2019

There is no doubt that video is the way forward. The interaction and level of engagement with our...

There is no doubt that video is the way forward. The interaction and level of engagement with our more personal posts as a business, especially those using video, is clear. We have had a slightly halting start, due to the unavailability of key staff to work with the software having taken out a subscription, so several account pauses were required. These were handled efficiently, with understanding and accommodated our small business issues which prevented us using the service for a period of time. Customer support is some of the best we have ever come across, almost instant response, no need to explain previous interactions as they seem always to be on top of things. Really grateful they make it so easy.

Vantagens

It is incredibly user-friendly, requiring very little technical knowledge. The sheer range of options is amazing, with a wide range of templates and an endless array of choice. Despite the fact that other companies may use some of the same templates, the personalisation options are such that one is very likely to end up with exactly the same promotional video as someone else.

Desvantagens

To date I have had no technical glitches, and the software has worked seamlessly on my Mac. The only thing that is sometimes a little overwhelming, is the sheer amount of options and as the site has added increased options and functionality it naturally becomes a little more of a complex process. Working with it regularly takes away any confusion.

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

About as quick and easy as it gets for video editing

Avaliado em 23/06/2022

We use the software to crank out quick little videos to use on social media and PPC ads.

We use the software to crank out quick little videos to use on social media and PPC ads.

Vantagens

The video templates are super easy to use, and the video asset library is extensive. It's easy to upload your own video and combine that with stock footage and in just a couple minutes, you have a professional looking video. Also, it allows you to export the same project in multiple aspect ratios for stories, reels, square, landscape, etc.

Desvantagens

The built in templates are both a blessing and a curse. They are great when you are willing to work within their frameworks, but if you'd like additional customizations, Promo is not as flexible as a traditional editor like Adobe Premiere.

Avaliador Verificado
Classificação geral
  • Setor: Animação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The best video maker

Avaliado em 12/09/2019

Great experiences,
Promo made us pro with no video making experiences.

Great experiences,
Promo made us pro with no video making experiences.

Vantagens

The simplicity to making and editing videos,
The calendar which made our life easy to get pre made videos.
The customer support very professional and swift service we are receiving every day,
The photo bank is one of the best i have ever seen

Desvantagens

I love everything about it. everything is working as it should be.

Avaliador Verificado
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Unethical conduct in billing

Avaliado em 11/01/2022

They dropped their price by about 60% because the rest of industry offered the same service for...

They dropped their price by about 60% because the rest of industry offered the same service for that price point.

They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged.

They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy.

We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.

Vantagens

The ease and product were equal to others in the industry.

Desvantagens

Their customer service and business ethics.

Resposta do Promo

Hi there,

Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account.

Can you email our team at [email protected], and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?

All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue.

Thank You

Khurram
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Amazing fast way of video making.

Avaliado em 19/05/2020

It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE...

It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.

Vantagens

It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.

Desvantagens

Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

Daniel
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

It's All In The Details

Avaliado em 01/02/2021

They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !

They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !

Vantagens

Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...

Desvantagens

No many... I guess the only real "con" is that most people will use the same hot videos that everyone is using.
HOWEVER, with the ability to BRAND, upload your own fonts AND do filters and change the music ...I can not really see how that would affect me.

Resposta do Promo

Thank You Daniel for that great review!

Kimberly
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: 2–10 funcionários
  • Usado Outro durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Software is fine. Customer Support Horrible.

Avaliado em 08/06/2020

NEVER AGAIN. Would never recommend this company to ANYONE.

NEVER AGAIN. Would never recommend this company to ANYONE.

Vantagens

Easy to use would like more options to edit

Desvantagens

Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel. When you contact they they first will tell you they will reduce the charges and only charge you 50% (mind you it was the same day it hit my credit card) after much back and forth they communicated the best they could do was a 70% refund. Its completely ridiculous that they could not cancel and refund the charge in the same day . Its very shady business practices.

Resposta do Promo

Hi Kimberly,

Thanks for your post and feedback. We would be happy to take a further look into the account as if you set the account to cancel prior to the renewal charge then there will not be any further charges to the account. Can you reach out to us at [email protected]?

Thank You

isabella
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Simplicistic, Elegant, & a Staff Who is Beyond Exceptional

Avaliado em 06/06/2019

Connecting to those who are always bombarded with ads and pressuring marketing campaigns, Promo...

Connecting to those who are always bombarded with ads and pressuring marketing campaigns, Promo allows the 100 Year Lifestyle to connect beyond the traditional "buy me/here's a discount" ad and rather towards a more organic conversation through videography. This is the future.

Vantagens

For those just getting started in the editing world, this platform gives space for innovative expression, marketing, and connecting to more people in a world that is open to listening. By using software like Pinnacle Studios in the past, I find myself very impressed when another editing software, such as Promo, that offers a template-based platform for the creative audience. I love this program for its ability to make people laugh, relate, and tune in for a moment of energetic exchange.

Desvantagens

I don't always appreciate a glitch here and there because I use this software so much. Yet, when I do experience a glitch, the team is ON IT... Like asap and they make you feel supported throughout the instant messaging.

Avaliador Verificado
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Great product to make simple videos

Avaliado em 05/09/2019

Vantagens

Promo makes it easy to put together a quick video that looks great for any format, social, instagram, stories.

Desvantagens

There isn't a lot of flexibility with this software. You cannot delete an outtro screen. Most of their stock videos are repetitive and not the best quality.

Vicky
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 501–1.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love the Videos

Avaliado em 26/06/2019

I'm able to get a quality product done in a short amount of time. In my line of business, time is a...

I'm able to get a quality product done in a short amount of time. In my line of business, time is a very valuable commodity. Plus, the product looks like something I would have paid much more for than what I actually do.

Vantagens

That I can customize it and make it look as if I spent hours when it only takes a few minutes.

Desvantagens

Sometimes, the videos that I develop for my facebook coverpages don't display correctly and I have to go back in and move things around...even if I save the video as a facebook cover.

Avaliador Verificado
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Fast, simple, convenient

Avaliado em 23/01/2019

Vantagens

You can quickly convert your videos into different aspect ratios without having to start from scratch. Saves so much time!

Desvantagens

The captions are required to be a minimum of 3 seconds long. But when you throw in an intro and outro, it makes it a little more difficult to create instagram stories (15 sec max.) You have to be more selective about your clip/photo choices.

Alex
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome !

Avaliado em 26/10/2019

Nice

Nice

Vantagens

So many choices, I like to surf on videos, imaginating the music and message to add

Desvantagens

Price ! some packages as in 2016 will be better for little companies in order to buy only 10 and + 10 videos