Paychex Flex

4,2 (1.701)
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Soluções para RH e folha de pagamento

Classificação geral

4,2 /5
(1.701)
Relação qualidade/preço
4,0/5
Recursos
4,1/5
Praticidade
4,2/5
Suporte ao cliente
3,9/5

79%
dos usuários recomendam este app
Classificar por

1701 avaliações

Flavio
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Facilidade e praticidade

Avaliado em 03/05/2023

Vantagens

A dinâmica de uso e praticidade,facilidade em usar

Desvantagens

Alguns mecanismos podem ser otimizados para não ter um dalay

Diego
Diego
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Estou super satisfeito !

Avaliado em 23/09/2022

Muito bom !

Muito bom !

Vantagens

Gostando demais do serviço. Me surpreende a cada dia !

Desvantagens

Poderia ter menos burocracia, algumas coisas podem ser diferentes

Maria
Maria
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Better control

Avaliado em 07/10/2024

Useful platform for all employees to access important information and control of arrivals and...

Useful platform for all employees to access important information and control of arrivals and departures

Vantagens

Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues

Desvantagens

Everything has been perfectly used and working perfectly, I have no problems or mistreatment

Kayla
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Paychex Flex is worth the cost!

Avaliado em 11/11/2024

We have been using it for quite a few years now I took over as Director in 2019 and have been using...

We have been using it for quite a few years now I took over as Director in 2019 and have been using it myself since then. We use it to pay our staff and have never had any issues with they make sure to always let us know when we need to run it early due to holidays closures from the bank.

Vantagens

I like that Paychex flex allows multiple users to log in and work on payroll to allow for each person in each department to enter there staff hours.

Desvantagens

There customer service isn't the best there are times it is hard to get ahold of our customer service representative and the representatives seem to have a high turn over rate.

Jennifer
Classificação geral
  • Setor: Construção
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Great for small office non construciton companies.

Avaliado em 10/01/2025

Was a fine payroll company if you do not work in public works construction.

Was a fine payroll company if you do not work in public works construction.

Vantagens

Easy to use, time cards where easy to enter

Desvantagens

Did not have all reports needed for a construction specific company

Peggy
Classificação geral
  • Setor: Construção
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

If your payroll is simple, try Paychex Flex.

Avaliado em 14/10/2024

Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits...

Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits was a challenge.

Vantagens

I could run my own reports when I wanted them.

Desvantagens

It was hard to receive qualified support. It took almost a year to get our account transferred over when we were purchased by another company (FEIN)

Sydney
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Payment Management Software

Avaliado em 14/10/2024

Really enjoyed this payment management software compared to others I have used. Easy to use, clear...

Really enjoyed this payment management software compared to others I have used. Easy to use, clear presentation of information and updated interface.

Vantagens

User interface was friendly to employee and employer. Great function options.

Desvantagens

Inability to view overall breakdowns for each paystubs instead of having to view each individually

Abby
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great App For Getting Paid

Avaliado em 28/11/2024

My overall experience is not bad. Its a great app that offers a good amount of features I just...

My overall experience is not bad. Its a great app that offers a good amount of features I just would prefer an easier to understand app.

Vantagens

I love that Paychex offers a pay now option where you can get paid before pay day so that you dont have to wait to get paid to pay your bills or overdraft your accounts. It charges a small fee but absolutely worth it.

Desvantagens

The app is slightly glitchy and they do maintenance often on the app. The apps dashboard is slightly confusing but it is customizable.

Cheryl
Classificação geral
  • Setor: Artigos de luxo e joias
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Effortless Payroll and HR

Avaliado em 11/10/2024

Overall, my experience with Paychex Flex was positive.

Overall, my experience with Paychex Flex was positive.

Vantagens

Paychex flex simplifies payroll and HR by having all in one dashboards

Desvantagens

I found Paychex Flex very user friendly. The only drawback was that the employees had occasional glitches with logging in.

Allison
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

One stop shop

Avaliado em 04/12/2024

Fantastic product. Consumer service is excellent as well

Fantastic product. Consumer service is excellent as well

Vantagens

Flexibility, ease of use, all in 1 place

Desvantagens

Not much I don't like. Product speaks for itself

Sharonda
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very Satisfied Customer

Avaliado em 31/10/2024

My overall experience with Paychex Flex is amazing.

My overall experience with Paychex Flex is amazing.

Vantagens

What I like most about Paychex Flex is it's really easy to use.

Desvantagens

There's nothing that I dislike about Paychex Flex.

Olga
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

I wouldn't go with thiem, if I had a do-over

Avaliado em 25/10/2024

I am looking for a different company to go with.

I am looking for a different company to go with.

Vantagens

I can call and speak to them about running my payroll.

Desvantagens

It depends on whom you toalk to, but whenever I call to get assistance, I get wildly different answers, with misinformation. I also don't get the full truth about the product and get charged a lot of money, even though it wasn't disclosed to me upon sign up.

Alternativas consideradas

Gusto

Razões para mudar para o Paychex Flex

I liked the support available, upon signing up
Jennifer
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

This software is the easiest one for payroll in my experience.

Avaliado em 31/05/2024

Overall it is a real decent software to use. It is user friendly and has most all the features you...

Overall it is a real decent software to use. It is user friendly and has most all the features you need.

Vantagens

That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.

Desvantagens

The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.

Frank
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Paychex Flex Is a Good Onboard Solution

Avaliado em 23/08/2024

Overall I'm pleased with this product. The onboarding and user interface is very user friendly and...

Overall I'm pleased with this product. The onboarding and user interface is very user friendly and easy to learn and use. The communication could be better due to account reps changing quite a bit. And of course, I would like to see a more economical price nowadays.

Vantagens

Very user friendly interface for manually entering payroll and onboarding new employees.

Desvantagens

Many different hands and account reps. The communication could be a bit better.

Sydney
Classificação geral
  • Setor: Plástico
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Paychex review

Avaliado em 13/08/2024

Vantagens

I liked how the website was laid out. I also like how easy the hiring tab was to use. I really liked how everyone's PTO was on one calendar that administrators could see.

Desvantagens

I did not like how if an employee used Paychex with a previous employer, it was very difficult to add them and separate the profiles.

Lisa
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Paychex Flex Review

Avaliado em 13/12/2023

For the most part positive. Over the years the number one overall best thing about Paychex is...

For the most part positive. Over the years the number one overall best thing about Paychex is their customer service. The platform is easy to use and for the most part user friendly but their customer service is great!

Vantagens

For the most part well integrated and easy to use. Customer service is stellar compared to other companies that I deal with. They are also very response to comments on proposed changes in the portal, etc.

Desvantagens

Pricing! It has increased quite a bit over the past couple of years with an actual decrease in what we get. And paying for hardware is a lot of money!

Anne
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

My Paychex Review

Avaliado em 13/12/2023

Overall it's been a good experience. I have 10 years experience working on a variety of HRIS...

Overall it's been a good experience. I have 10 years experience working on a variety of HRIS systems and this one was probably the easiest to pick up.

Vantagens

It's very user friendly, support is easy to access. It takes less time to do end of the year reporting than with Advantage Payroll

Desvantagens

It's hard to get someone on the phone to answer questions, sometimes there is a revolving door of payroll specialists. Also the pressure to add on services such as the 401k and benefits.

Kelly
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Office manager

Avaliado em 25/09/2024

Now that I understand the reports and ease of use I really enjoy doing payroll.

Now that I understand the reports and ease of use I really enjoy doing payroll.

Vantagens

East to use. Dashboard has everything I need.

Desvantagens

Not a flex problem but having to reinvite staff multiple times until they register.

Jenie
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Pay flex to help you track your pay

Avaliado em 10/09/2024

I utilize this regularly to review paystubs.

I utilize this regularly to review paystubs.

Vantagens

Paychex flex is relatively easy to use and the App has good features.

Desvantagens

Product is quite good. I only wish it was easier to sign in.

Dario
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Dependable, One Stop Shop for Tracking Employment Info

Avaliado em 03/09/2024

Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones,...

Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones, as well as look up vital employment salary and benefits information - all in a secure, online form. It has saved time and spared my supervisors many questions over years.

Vantagens

It was easy to view paystubs, submit time off requests, and get a snapshot of important employment milestone dates.

Desvantagens

None. It performed its functions exceptionally well.

Alma
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

EASY FOR ALL

Avaliado em 13/09/2024

Overall has been my preferred payroll and time tracking. It is very user friendly and everything is...

Overall has been my preferred payroll and time tracking. It is very user friendly and everything is conveniently sorted and categorized.

Vantagens

Extremely user friendly. We have many employees who are not very tech savvy and they all seem to enjoy the ease of Paychex Flex.

Desvantagens

From the few years we have been using Paychex Flex I do not have much to complain or dislike about it.

Erinn
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Paychex is a great source to use for a business!

Avaliado em 02/10/2024

Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer...

Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer service if good. They also have tons of reports and very nice reports compared to some other platforms.

Vantagens

What I like most about Paychex Flex is that payroll is easy to to run and the site is pretty user friendly and it has everything you need all in one platform.

Desvantagens

There is nothing I really dislike about paychex.

Debbie
Classificação geral
  • Setor: Bibliotecas
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Paychex Flex

Avaliado em 17/09/2024

We've been using Paychex Flex for almost 10 years now.

We've been using Paychex Flex for almost 10 years now.

Vantagens

It does any kind of math for you, shows anniversary date when hired, keeps track of sick & vacation times, and gives tax info

Desvantagens

Using the TAB key to get to each box can be a chore. I have the same schedule everyday. There should be a way to put my hours in one day and have it copy for the other days. I have to individually punch in my hours for each day. Time consuming.

Michayla
Michayla
Classificação geral
  • Setor: Serviços a indivíduos e famílias
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Provided through my previous employer!

Avaliado em 19/05/2024

Content with the services it provided to me at that time, which was through my previous employer....

Content with the services it provided to me at that time, which was through my previous employer. Used about 1.6 years! (1y, 6m)

Vantagens

Only used until upgraded to different provider/platform altogether!

Desvantagens

I never had a problem with this software, honestly. ESPECIALLY compared to some/other providers of the same functions/purpose.

Radhamy
Classificação geral
  • Setor: Papel e produtos florestais
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Paychex Finfit is a Win

Avaliado em 23/09/2024

Overall I enjoy the access to all my pay related data. Plus access to assistance with my finances...

Overall I enjoy the access to all my pay related data. Plus access to assistance with my finances and budgeting via FinFit

Vantagens

I love the easy view of all my stubs with pay after taxes. The user interface is straightforward and easy to navigate.

Desvantagens

I can’t see my annual pay and whether I get paid salary or hourly.