Avaliações do Paychex Flex

Gostando demais do serviço. Me surpreende a cada dia !

Poderia ter menos burocracia, algumas coisas podem ser diferentes

A dinâmica de uso e praticidade,facilidade em usar

Alguns mecanismos podem ser otimizados para não ter um dalay

Unfortunately there was not much I can really say we liked

The system was clunky and unresponsive. We had issues of payroll not being processed on time. We had incorrect taxes being held etc.

Paychex Flex came to my rescue when we needed it most. It ensures accurate and timely payment, compliance with tax laws and regulations and security of our data. It has made things simple leveraging HR experience for our experts.

This software has helped us solve many different challenges and improve numerous workflows. No challenges encountered.

It was very easy to use and navigate. Clocking in and out was a breeze. It was also very easy to adjust time if someone forgot to clock in or out.

The 401k features were confusing to some people. They thought it could have been a bit more intuitive.

Ease of use, customer service is very responsive, and the local tax lookup feature.

Setting up a new user can be a little confusing, the interface could be improved. Adding an address for a new user, for example, is very cumbersome; the address validation tool is fickle and often won't accept an address right away.

It was easy to implement and set up for my HR team.

The price sky rocketed after the first year.

It is very convenient to have access to the phone application, so you can access information and even run payroll from anytime / anywhere.
The add-on Stratustime allows you to track the non-exempt employees' hours and feeds directly into the payroll system.

Entering one-off payroll data such as expense reimbursement or a medical insurance payback has to be done at the individual level through individual checks.
it is difficult to customize access such as giving access to managers to accrue CTO days only, or giving them access to some HR info (number of vacation days, salary) without giving them access to all of it.
Also, the marketing is a little aggressive, the company offers so many other side services (writing your employee handbook, offering 401k, etc) that they call you too often with too many proposals, often different people for the same products.

We used to rely on our accountant in the past. This is a great way to have access to anything at anytime. Another perk is that the employees are able to review their tax documents remotely as well.

This is not really related to the software itself, but the customer service continues to be an ongoing problem. God forbid if you receive a notice from EDD or IRS, you'll be chasing behind people to follow up. I wish whatever forms are submitted, we can have access to them from a particular page along with the outcomes.

The customer support team really gave me an overwhelming experience. The assistance they gave at a time I was almost giving up on setting up the software was so satisfying. Ever since they assisted me, Paycheck Flex has been an easy to use software. Extremely helpful in payment management. It provides a great overview of my work and helps in creating a wonderful work environment.

Five stars worth of performance. Nothing is challenging with Paychex Flex.

The time tracking feature is helpful to small companies who use the "honor" system as their time tracker

I think the software would benefit by being a little more user friendly

Every employee has their own login information

Customer support. I went through THREE account reps before deciding to find someone else, and NONE OF THEM would answer the phone, return calls, or respond to emails. I finally got the retention team on the phone, who assured me that my rep's supervisor would call me on a specific day at a specific time. That phone call never happened. When I spoke with the retention department again, they informed me it was because it was the supervisors last day in that position, as he was getting a promotion. A supervisor with at least 3 team members who cannot be bothered to speak to a customer and couldn't be bothered himself got promoted.

Paychex Flex is its extensive scope of elements, which incorporates finance handling, time and participation following, benefits organization, and HR consistence. The product likewise offers a versatile application, which empowers representatives to see their compensation stubs, advantages, and time-off demands. Its easy to understand interface, which makes it simple for clients to explore and deal with their finance and HR errands. The product additionally gives broad customization choices, permitting organizations to fit their finance and HR cycles to meet their particular necessities.

sometimes programming can be delayed to load, and that the announcing usefulness could be more vigorous.

I use Paychex Flex to clock in and out daily, check my time card, request time off and for retreiving an W2. I love that this portal is very user friendly. Nothing is hidden. You can easily find what you are looking for using the tabs on the side. You can also customize your home screen to display what you are needed. As soon as I login in I'm able to clock in and out, view how many hours of PTO I have as well as paystubs.

I would improve being able to have more widgets in the home screen so you are able to see your time card and attendance right on your home screen. It would be easier to track.