Avaliações do Zoho Sprints
Zoho Sprints
Classificação geral
Filtrar por
Porte da empresa
Tempo utilizado
255 avaliações
- Setor: Arquitetura e planejamento
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Teste sprints
Avaliado em 19/04/2022
Vantagens
Incorporação de metodologia sprints e integração com planejamento de projetos.
Desvantagens
Dashboard apresenta indicadores de todas as tarefas ao invés de apenas da sprint ativa.
- Setor: Arquitetura e planejamento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
zoho amazing software
Avaliado em 25/12/2021
this software is amazing to keep close to a projeto no matter ou big or small it is.
this software is amazing to keep close to a projeto no matter ou big or small it is.
Vantagens
In our company zoho is used as a tool to makes us more capacited to track all te events envolved to launch a new produtct
Desvantagens
analytics would be improved as well the software icons, images and visual itself to look more modern
Alternativas consideradas
monday.comRazões para mudar para o Zoho Sprints
Because it gives free support to brazil- Setor: Automação industrial
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
My review for zoho sprints
Avaliado em 07/05/2022
Vantagens
Its time tracking and user point systems
Desvantagens
Ui can be better more flat system or material ui
Alternativas consideradas
JiraRazões para escolher o Zoho Sprints
its just made for project management and information flow is controlled Notion is very open and confidential information cannot be managed.Software anterior
Notion- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
User Experience is more than slapping together hodge-podge of few screens!! Zoho Sprints...
Avaliado em 02/04/2019
TWO THUMBS DOWN!! Who is such an idiot that came up with a concept of a "Global View" concept - an...
TWO THUMBS DOWN!! Who is such an idiot that came up with a concept of a "Global View" concept - an Icon that you have to click simply to access your completed sprints/workitems - that too ungrouped dumped in front of you??? Honestly, Zoho - being such a large corporation, I put so much value into your brand when I picked your Sprints. Your CEO should read and try creating and managing one project himself/herself - NOT WATCH A DEMO as a passive audience member - I would be curious to see how many in the senior leadership of this product called Zoho Sprints remain in their job at end of that experience of creating and managing a single project with multiple sprints! How hard can be creation of a user interface that guides user through...
- Creation and management of EPICs, associate work items and sprints, and print meaningful reports for a given EPIC?
- Listing all sprints together - and marking completed/canceled/upcoming/active sprints as such? And allow user to click through and access all of the details of that selected sprint? And allow user to generate a meaningful summary and detailed reports for that sprint?
- Allowing you to generate a project-level report that includes all Epics, Sprints, Work Items reflected in there at summary or detailed level based on who the user is.
Also, I don't think permissions work correctly: I have someone in my team as "Manager" but he can't see any of the completed items in the "Global View", but I can as an Admin??????
Vantagens
Positive First impression is the only positive note I can make on this software. During my free trial, I got carried away with pretty look of this application and charts/dashboards etc., and signed up for a year long Professional contract. BIG MISTAKE!
Desvantagens
These developers are like a fresh kids out of some d-School, who have no clue that people need to be able to access their data efficiently at a later point after data was entered into this thing that leads it to ABYSS of no-where land! There are plenty of pretty looking charts that DO NOT ALLOW click-throughs for further details. AND Literally, there are no printable reports in the system - a chart is not a report! And exported Excel spreadsheet with hodge-podge of my data slapped together is not a report either, my friend!
There is literally NO CONSISTENT WAY of creating/accessing your Sprints.
Resposta do Zoho
We’re really sorry to see that our product did not meet your expectations. This is certainly not a situation we want to see our customers in. Thank you for sharing what you went through in great detail. We read your feedback carefully and feel we can address them. Let us take them one by one.
1. Purpose of Global View
All the info we show in the beginning is just a starting point. You can filter, search, and sort within this to drill down to the information you want. The enterprise plan also has a custom-view-tab where you can customise based on one or more criteria. You can then save these custom views you created for quick access later.
2. User interface that guides through Epics module
There is indeed such an interface. Through six different steps, it takes you through all you can do with epics. And it fires up just after you create your first epic. If this is disabled, you can view it any time by clicking the ‘help tour’ icon at the bottom right bar. The same option is available not just in this module but across the product.
3. List all sprints
We are working on making the sprint counters in the dashboard clickable, which would let you view this. An update we are planning for the custom view should show you the same info here also.
4. Detailed reports
Please check if you’ve seen all these reports. In the reports module, burn up and burn down are shown by default for sprints. However, this can be changed to show the same info for epics. Additionally, we also have an epic progress report. You can view a sprint level dashboard, by clicking the ‘view details’ button next to the sprint name on the board module. Custom sprint-wise reports and dashboards are ‘work in progress’ and we can let you know as soon as they are ready. All our existing reports are, and future reports will be, printable.
5. Project level report of all sub-items
As mentioned in point 1, you can drill down to this by filtering from the global view. And you need not do this everytime - you can save this view to get to it quickly.
6. Manager not able to see all info in global view
The manager is probably looking under the ‘My View' tab in the default view. The purpose of this view is to see just his or her own items. The manager can see all items in all the sprints he or she is part of by choosing the appropriate criteria in the custom view.
7. Click through reports
We do provide click throughs wherever applicable. However, some reports aggregate info from several views, so we cannot provide a click through here. In reports that show past activity, again, we cannot provide click throughs as the underlying data may have changed over time. If you feel we have missed a clickthrough where it is possible, do let us know the specific case and we will add it ASAP.
I would like to share that the team that built this product also built Zoho Projects, a project management platform that has been around for over 10 years. They have spent these years developing domain expertise, honing the product and improving everything that adds to the customer experience.
So it follows that the experience you had is something we are determined to change. We would like to speak with you on a call to learn more from you, walk you through these features and do our best to meet your needs. Please get in touch with us by mailing to [email protected].
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
zohosprints pros and cons
Avaliado em 08/07/2024
Vantagens
Zoho Sprints has a user-friendly interface that's easy to navigate. The drag-and-drop feature for managing tasks is great, and it integrates well with other tools. Customizable dashboards and detailed reports help keep projects on track. The collaboration features make team communication simple and effective.
Desvantagens
It can be a bit overwhelming for new users, with a steep learning curve. Some customization options are limited, and there can be occasional performance issues with larger projects.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best way to Replace Jira and Reduce the cost without even missing Jira.
Avaliado em 18/07/2022
It's a final and total replacement of Jira and that's more than enough for us.
It's a final and total replacement of Jira and that's more than enough for us.
Vantagens
It has everything an agile software development team needs. It coherently works with the onboarding and attendance of employees along with project management, which is a plus. And its less complex and less expensive than Jira, which we previously used.
Desvantagens
If they can develop resource management or something of that sort that can provide us at a glance view of who is free in our team even for an hour then that would increase our productivity multifold, not to mention reduce idle time.
Razões para escolher o Zoho Sprints
It was difficult to handle multiple systems and the interface of Jira was difficult to use.Razões para mudar para o Zoho Sprints
Prices compared to features.- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Transitioning off of Google Sheets
Avaliado em 25/03/2020
It has been much easier to see an overview of our tasks and defects, then it was on Google Sheets.
It has been much easier to see an overview of our tasks and defects, then it was on Google Sheets.
Vantagens
The ability to easily turn feed messages into a work item is amazing! Also the integration with Zoho Desk and many other apps is very valuable.
Desvantagens
I loved the Zoho Learning beta version, and would have liked to use it, however it does not in any way integrate with Zoho Sprints. I feel that perhaps it should so development or marketing knowledge transfers can be pulled from within Sprints.
Razões para escolher o Zoho Sprints
Could not keep up with the status of each task, plus with using an outside development company, we needed a reliable way to prioritize our stories.Software anterior
Google SheetsRazões para mudar para o Zoho Sprints
the integration with the CRM and Desk subscriptions.- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Looking for a great project software...and found it
Avaliado em 19/05/2020
So far the product is really nice. It has several integrations and they're very easy to setup.
So far the product is really nice. It has several integrations and they're very easy to setup.
Vantagens
It was easy to use and easy to set up. We were us and running in less than 30 minutes.
Desvantagens
Moving backlog items to the current sprint is a little confusing.
Alternativas consideradas
JiraRazões para escolher o Zoho Sprints
We needed a tool that offered more traceability and accountability. We got more than we were looking for but we know we will need the additional functionality in the future.Software anterior
TrelloRazões para mudar para o Zoho Sprints
Easy of use, time to setup and well structured system and flow.- Setor: E-Learning
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Ease of Product Management using Zoho Sprint
Avaliado em 27/08/2021
I have been using zoho for managing daily scrums, product roadmap and other PM activities. Zoho has...
I have been using zoho for managing daily scrums, product roadmap and other PM activities. Zoho has given me ease of maintaining epics, stories and bugs and at the same time it has helped me to foresee the potential risk of slippage.
In just one sprint, I can see that I am able to monitor my team's outcome better than before.
Vantagens
I have been using zoho for managing daily scrums, product roadmap and other PM activities. Zoho has given me ease of maintaining epics, stories and bugs and at the same time it has helped me to foresee the potential risk of slippage.
I can now predict and manage my sprints really well.
Loved the simplicity of this product. It does not have some fancy names of items. It uses the industry standard names. It is very well customizable.
Desvantagens
Not much to say here. I guess the onboarding functionality could be added. Also, I felt collaboration could be made more simpler.
Razões para mudar para o Zoho Sprints
1. Simple to use 2. Inexpensive 3. Good Customer service.- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great Product
Avaliado em 09/09/2020
We are making a company enhancement project as our first Sprints Aproach, and doing it with Sprints...
We are making a company enhancement project as our first Sprints Aproach, and doing it with Sprints it's a great help
Vantagens
It complies with the Sprint Methodology, so it's easier to implement it to our firsts projects using it, it would be an excellent tool
Desvantagens
As always, every great job, requires a lot of effort, but it's worth it
Alternativas consideradas
TrelloRazões para escolher o Zoho Sprints
It was recommended to me so I give it a trySoftware anterior
TrelloRazões para mudar para o Zoho Sprints
it has a better approach to the sprint methodology instead of adapting something else- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Jira is not the only tool startups should consider for Sprint management ...
Avaliado em 30/03/2021
Zoho Sprints has proved to be a great tool for us technical and product people. When we first...
Zoho Sprints has proved to be a great tool for us technical and product people. When we first picked the tool, mainly because we were using other tools in the Zoho Suite, we were not sure if we were making the right choice. But after 18+ months of using it, I feel my bet has paid off. It has all the features I need in a good sprint management tool and then some more.
Vantagens
Zoho Sprints is a very easy to use and intuitive sprint management tool. It was very easy to setup and customizeable in many ways. Reporting capabilities are good and the flexibility built into this online only app are great.
Desvantagens
There doesn't seem to be too much active development on this product. Integration with self-hosted Gitlab was promised more than a year back, and there doesn't seem to be any progress on it. Meetings don't sync with Google Calendar, so its pointless even using that feature in the tool. But other than that, everything else is very good.
Alternativas consideradas
Jira- Setor: Gestão da educação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Zoho Projects-Sprints integration
Avaliado em 20/02/2020
Very limited experience; however, the team loved the Zoho Projects-Sprints integration.
Very limited experience; however, the team loved the Zoho Projects-Sprints integration.
Vantagens
The ability to use a hybrid approach by integrating the waterfall methodology and the more flexible Agile approach is the best of the latest updates to the Zoho Projects/Sprints.
Desvantagens
As of now, we like everything in Zoho Sprints and Project.
Alternativas consideradas
BasecampRazões para escolher o Zoho Sprints
I liked the Zoho Project-Sprint integration.Software anterior
BasecampRazões para mudar para o Zoho Sprints
One of our team members have been using Zoho projects for years and after showing us the Projects-Sprints integration it made it easy for us to change over from Basecamp.- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great UI & Less Expensive
Avaliado em 31/07/2023
Great Experience, Easy to Use, and Easy to Setup
Great Experience, Easy to Use, and Easy to Setup
Vantagens
Dashboards & Ease of using, Easy to Setup and kickstart the work
Desvantagens
Some names are new compared to other Agile Project Management tools, and there is some learning curve because of this
Razões para mudar para o Zoho Sprints
1. Cost2. Dashboards3. Easy to Setup and Administer- Setor: Suprimentos e equipamentos para empresas
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Jira alternative
Avaliado em 21/07/2020
We need to replace Jira which is expensive and bloated. Add ons cost too much. Zoho Sprints is just...
We need to replace Jira which is expensive and bloated. Add ons cost too much. Zoho Sprints is just about a feature-to-feature replacement for Jira.
Vantagens
* Easy to use
* Familiar interface
* Feature rich
* Quick, intuitive interface
* Great reports
Desvantagens
* No kanban board
* Settings organization not as easy
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 5.001–10.000 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
A Great Agile Project Management Tool
Avaliado em 17/12/2022
I have been using Zoho Sprints for my team's agile project management for the past few months and...
I have been using Zoho Sprints for my team's agile project management for the past few months and have been really impressed with the platform. It has all the features we need to plan, track, and review our sprints, including a user-friendly interface, customizable kanban boards, and robust reporting and analysis tools.One of the things I really appreciate about Zoho Sprints is the integration with other Zoho apps, such as Zoho Projects and Zoho CRM. This allows us to easily bring in customer information and project details from other parts of our workflow, saving us a lot of time and effort.Overall, I would highly recommend Zoho Sprints to any team looking for a reliable and feature-rich agile project management tool. The pricing is very reasonable and the customer support has been excellent whenever I had a question or issue.
Vantagens
User-friendly interface: The platform is easy to navigate and use, making it accessible to team members of all skill levels.Customizable kanban boards: You can tailor the layout and workflow of your kanban boards to fit the needs of your team and project.Robust reporting and analysis tools: Zoho Sprints offers a range of reporting and analysis tools to help you track the progress and performance of your team and projects.Integration with other Zoho apps: You can easily integrate Zoho Sprints with other Zoho apps, such as Zoho Projects and Zoho CRM, to streamline your workflow.Reasonable pricing: Zoho Sprints offers a range of pricing plans to suit different budgets and needs.
Desvantagens
Limited integrations with third-party apps: While Zoho Sprints integrates with other Zoho apps, it may not have as many integrations with third-party apps as some other project management tools.Limited customization options: While the platform offers some customization options, it may not be as flexible as some other tools in terms of adapting to your team's specific needs.Complexity: For teams new to agile project management, Zoho Sprints may have a steep learning curve and require some time and effort to fully master.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
An economical and good product for small team with budget constraints
Avaliado em 14/10/2022
Its good till now
Its good till now
Vantagens
The software is built on similar functionality as Jira so its easy to migrate user to it.
Desvantagens
The biggest disadvantage is, you can predefine a project or task as billable/non-billable. Which often leads to human error and wrong data.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great tool for Start Ups
Avaliado em 30/11/2022
Team training was great
Team training was great
Vantagens
Easy to set up, use and create Project backlogs
Desvantagens
Easy to use - No issues as the process was super easy overall
Alternativas consideradas
Zoho SalesIQRazões para escolher o Zoho Sprints
Utilising other Zoho productsSoftware anterior
TrelloRazões para mudar para o Zoho Sprints
Easy to use and cost effective for start ups- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Cost effective solution for smaller teams
Avaliado em 19/07/2021
Vantagens
The reports and dashboard are awesome.
Import from JIRA also really helped
Desvantagens
The role profile options are too much in detail and time consuming to understand and choose.
Alternativas consideradas
TaigaRazões para escolher o Zoho Sprints
Less expensive for small teamsSoftware anterior
Jira- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Close to perfect
Avaliado em 16/03/2020
We have chosen this tool to support our agile process. This makes it for all our personnel very...
We have chosen this tool to support our agile process. This makes it for all our personnel very clear and visible on what is being worked on.
Vantagens
For us the integration with bitbucket was key, as well as the integration with a service desk (zoho desk). The speed of the cloud version is much faster than the Jira equivalent, which was also a factor for us.
Desvantagens
Some of the expected features aren't implemented yet, which makes it seem very new to the market. Like, tagging a person in the description, when creating an item (currently on in comments possible). Google apps integration is somewhat working, but not all features, they are looking into it at the moment.
Razões para mudar para o Zoho Sprints
Speed, price, capabilities- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great product at reasonable price
Avaliado em 28/03/2020
Easy to use
Easy to use
- Setor: Hospitais e Saúde
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great product experience so far
Avaliado em 19/09/2022
We're using Zoho to organize development and track productivity
We're using Zoho to organize development and track productivity
Vantagens
Zoho Sprints is pretty simple to use. Easy to set up backlogs and new sprints, and for users to track tasks. Our objective was to gain the ability to properly measure developers' productivity and it helps us do that.
Desvantagens
The UI and user experience could use some work. The functionality is there but some things could be easier to find, for example.
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Quick and easy way to coordinate
Avaliado em 09/02/2018
Vantagens
My team was charged with developing a new version of the software that we use on a day to day basis and so we not only needed to coordinate with our own internal team members but also external contractors and software developers. Zoho Sprints is fast and great for use on mobile phones (at least, on iPhone). Clean and manageable as well, which is we we kept using it for 2 years.
Desvantagens
It would be nice if the file sharing feature were more robust as it is rather limited. It also take a while to upload/download files from different projects.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Recommending Zoho Sprints
Avaliado em 24/08/2021
Vantagens
Ease of use and feature set. Set up and getting started is very easy.
Desvantagens
Most good features are part of the premium package, hence one has to take that.
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Good first impression
Avaliado em 13/05/2020
We got up and running very quickly. Currently, we are testing out 2 projects and our team seems to...
We got up and running very quickly. Currently, we are testing out 2 projects and our team seems to onboard pretty smoothly.
Vantagens
Zoho sprints seem to cover all needs we have for an agile development process.
- Epics
- Sprints
- Kanban board
Desvantagens
I'm not convinced about the built-in chat yet, but, also haven't tried it much with slack, hangouts, and similar already in use.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good Software
Avaliado em 17/04/2020
Vantagens
I found the program super good, the organization and the way of ordering everything is good. However, I find it a bit complicated to understand the difference between task sprints and projects.
Desvantagens
Difficult to use. I find it a bit complicated to understand the difference between task sprints and projects.