Membroz

4,6 (33)
Escreva uma avaliação!
Gestão de filiação para resorts de férias

Classificação geral

4,6 /5
(33)
Relação qualidade/preço
4,6/5
Recursos
4,5/5
Praticidade
4,6/5
Suporte ao cliente
4,6/5

97%
dos usuários recomendam este app
Classificar por

33 avaliações

Cathy
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Membroz Rocks

Avaliado em 09/05/2024

so far [sensitive content hidden] has been great to work with, they work hard to answer our...

so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you

Vantagens

the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.

Desvantagens

that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software

Dilhan
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Gym membership management

Avaliado em 09/08/2021

Good customer feedback

Good customer feedback

Vantagens

Flexible specifications. Custom features

Desvantagens

I am happy with all i have no regrets in selecting this.

Alternativas consideradas

GymMaster

Razões para mudar para o Membroz

Customer service is on point fast reply and work on the issues fast as possible

Resposta do Membroz

Thanks you Dilhan

Miranda
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

BEWARE! This company is a complete fraud

Avaliado em 24/05/2022

Vantagens

This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.

Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.

We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.

I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.

This is a complete and utter fraudulent business.

Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.

Desvantagens

everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data

Resposta do Membroz

This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system

Md
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent Appointment and Schedule Management Tool

Avaliado em 12/04/2023

We needed a way to schedule, update, and follow up on our consultant's appointments, and the...

We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations.

Vantagens

Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete.

Desvantagens

Not yet faced any issues with their system

Resposta do Membroz

Thank you Sir,

It was pleasure working with your organization.

Jigar
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent customer service

Avaliado em 26/06/2023

Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...

Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.

Vantagens

An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.

Desvantagens

According to my experience, there are no cons.

Fazal
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The ideal option for anyone looking to launch and grow their own business

Avaliado em 16/05/2023

I do advise using it because it is a great system.

I do advise using it because it is a great system.

Vantagens

It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.

Desvantagens

Extremely satisfied with the work performed.

Resposta do Membroz

Thank you Sir

Gulvendra
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Membroz has been a big assistance to me over the past two years

Avaliado em 16/05/2023

That is one of the most impressive markets I have encountered. When you have a complaint, the help...

That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent.

Vantagens

There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app.

Desvantagens

Nothing has gone wrong for my business so far.

Resposta do Membroz

thank you sir

Kartik
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very user friendly

Avaliado em 26/06/2023

Vantagens

Online booking And membership management

Desvantagens

Better user experience for mobile app and web.

Shitalkumar
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Perfect product for time share and Club management

Avaliado em 15/09/2021

Value for money deal.

Value for money deal.

Vantagens

The software offers wide range of options for different requirements for a new time share company.
High degree of customisation possible

Desvantagens

This product could have been wonderful if they offer a residual app. But I received update on regular intervals.

Nikunj
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

"Great tool to Manage your Business''

Avaliado em 22/05/2023

Vantagens

Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz.

Desvantagens

Not yet faced any issues with their system

Ashwini
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Review for Membroz

Avaliado em 03/05/2023

Vantagens

Timely support, easy to use software, best option to maintain the database.

Desvantagens

There should be intimation before you upgrade the software and also the information should be shared about the new changes.

Resposta do Membroz

Thank you for sharing you review and concern,

We take this forward.

Yash
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Membership and Club Management

Avaliado em 26/06/2023

Vantagens

Membership flow is great and We are using mostly this functionality.

Desvantagens

I used most of that functionality of membership management and I don't have problems.

ronak
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Well designed for the timeshare business

Avaliado em 11/05/2023

overall experience was good

overall experience was good

Vantagens

User friendly experience. Usage summary can be easily tracked.

Desvantagens

Sometimes the site gets slow this might get improved

Abhishek
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

User friendly management software

Avaliado em 17/05/2023

It solves the problem of usage allotted to the members and can be easily tracked in profile.

It solves the problem of usage allotted to the members and can be easily tracked in profile.

Vantagens

Facility booking management gets easy to manage also can be booked by application side from the members

Desvantagens

Feedback should be received by the members while checkin out

Khushi
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy to manage facilities

Avaliado em 26/06/2023

Vantagens

Uesr friendly products esay to manage all the bookings

Desvantagens

Not yet found any cons.Can make app more attractive

jigisha
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Best Software service

Avaliado em 26/06/2023

Vantagens

the feature and the access is very easy to use

Desvantagens

better design can be but overall no issues

Sarvpreet
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Review

Avaliado em 15/09/2021

Excellent

Excellent

Vantagens

Cost effective /customer friendly/As expected

Desvantagens

Some fields missing/weekend customer care not available

hitesh
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent service

Avaliado em 19/01/2022

Vantagens

Excellent software by membroz and all service inbuilt in one software.

Resposta do Membroz

Thanks for your valuable review.

Khushi
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent Membership Software for Clubs.

Avaliado em 23/06/2023

Vantagens

Easily understandable dashboard and reports & supportive team with quick response

Desvantagens

Its been seven months while using so not faced any major issues yet.

sunil
Classificação geral
  • Setor: Instalações e serviços de lazer
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

excelent

Avaliado em 18/06/2021

good staff support. always on the run for any need

good staff support. always on the run for any need

Vantagens

easy to work and operate. cooperative back hand staf

Desvantagens

nothing every thing is ok with membroz software

Adity
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

User friendly software

Avaliado em 26/05/2023

Vantagens

Web and app combination works very smoothly

Desvantagens

It's can increase more features in app...

Jitendra
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent software, reasonable price, excellent support

Avaliado em 13/08/2021

I have tried a few different softwares for my business but it all seemed disconnected. Using...

I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.

Vantagens

A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.

Desvantagens

Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.

Resposta do Membroz

Thank you sir

Darshan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Best management software

Avaliado em 10/08/2021

Vantagens

feature packed product, functionality was good

Desvantagens

UI need to improve, u can add training pop-up for better understanding of product

Resposta do Membroz

Thank you, We will continue to improve self-service and training part in application.

Jasvinder Singh
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 201–500 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

it is very awesome app and helping staff

Avaliado em 20/04/2023

it is very easy to use

it is very easy to use

Vantagens

we are tanksful staff, and member ship management.

Desvantagens

only that their staff and their services

Resposta do Membroz

Thank you sir,

You feedback help us to improve our services.

Jitendra
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Easy to use

Avaliado em 22/01/2019

Vantagens

Easy to use software.
Manage inquiries easily

Desvantagens

There isn't any cons according to my experience