Avaliações do Membroz
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33 avaliações
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Membroz Rocks
Avaliado em 09/05/2024
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Vantagens
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Desvantagens
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Gym membership management
Avaliado em 09/08/2021
Good customer feedback
Good customer feedback
Vantagens
Flexible specifications. Custom features
Desvantagens
I am happy with all i have no regrets in selecting this.
Alternativas consideradas
GymMasterRazões para mudar para o Membroz
Customer service is on point fast reply and work on the issues fast as possibleResposta do Membroz
Thanks you Dilhan
- Setor: Varejistas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
BEWARE! This company is a complete fraud
Avaliado em 24/05/2022
Vantagens
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Desvantagens
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Resposta do Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Appointment and Schedule Management Tool
Avaliado em 12/04/2023
We needed a way to schedule, update, and follow up on our consultant's appointments, and the...
We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations.
Vantagens
Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete.
Desvantagens
Not yet faced any issues with their system
Resposta do Membroz
Thank you Sir,
It was pleasure working with your organization.
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent customer service
Avaliado em 26/06/2023
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Vantagens
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Desvantagens
According to my experience, there are no cons.
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The ideal option for anyone looking to launch and grow their own business
Avaliado em 16/05/2023
I do advise using it because it is a great system.
I do advise using it because it is a great system.
Vantagens
It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.
Desvantagens
Extremely satisfied with the work performed.
Resposta do Membroz
Thank you Sir
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Membroz has been a big assistance to me over the past two years
Avaliado em 16/05/2023
That is one of the most impressive markets I have encountered. When you have a complaint, the help...
That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent.
Vantagens
There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app.
Desvantagens
Nothing has gone wrong for my business so far.
Resposta do Membroz
thank you sir
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very user friendly
Avaliado em 26/06/2023
Vantagens
Online booking And membership management
Desvantagens
Better user experience for mobile app and web.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Perfect product for time share and Club management
Avaliado em 15/09/2021
Value for money deal.
Value for money deal.
Vantagens
The software offers wide range of options for different requirements for a new time share company.
High degree of customisation possible
Desvantagens
This product could have been wonderful if they offer a residual app. But I received update on regular intervals.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
"Great tool to Manage your Business''
Avaliado em 22/05/2023
Vantagens
Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz.
Desvantagens
Not yet faced any issues with their system
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Review for Membroz
Avaliado em 03/05/2023
Vantagens
Timely support, easy to use software, best option to maintain the database.
Desvantagens
There should be intimation before you upgrade the software and also the information should be shared about the new changes.
Resposta do Membroz
Thank you for sharing you review and concern,
We take this forward.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Membership and Club Management
Avaliado em 26/06/2023
Vantagens
Membership flow is great and We are using mostly this functionality.
Desvantagens
I used most of that functionality of membership management and I don't have problems.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Well designed for the timeshare business
Avaliado em 11/05/2023
overall experience was good
overall experience was good
Vantagens
User friendly experience. Usage summary can be easily tracked.
Desvantagens
Sometimes the site gets slow this might get improved
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
User friendly management software
Avaliado em 17/05/2023
It solves the problem of usage allotted to the members and can be easily tracked in profile.
It solves the problem of usage allotted to the members and can be easily tracked in profile.
Vantagens
Facility booking management gets easy to manage also can be booked by application side from the members
Desvantagens
Feedback should be received by the members while checkin out
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy to manage facilities
Avaliado em 26/06/2023
Vantagens
Uesr friendly products esay to manage all the bookings
Desvantagens
Not yet found any cons.Can make app more attractive
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best Software service
Avaliado em 26/06/2023
Vantagens
the feature and the access is very easy to use
Desvantagens
better design can be but overall no issues
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Review
Avaliado em 15/09/2021
Excellent
Excellent
Vantagens
Cost effective /customer friendly/As expected
Desvantagens
Some fields missing/weekend customer care not available
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent service
Avaliado em 19/01/2022
Vantagens
Excellent software by membroz and all service inbuilt in one software.
Resposta do Membroz
Thanks for your valuable review.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent Membership Software for Clubs.
Avaliado em 23/06/2023
Vantagens
Easily understandable dashboard and reports & supportive team with quick response
Desvantagens
Its been seven months while using so not faced any major issues yet.
- Setor: Instalações e serviços de lazer
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
excelent
Avaliado em 18/06/2021
good staff support. always on the run for any need
good staff support. always on the run for any need
Vantagens
easy to work and operate. cooperative back hand staf
Desvantagens
nothing every thing is ok with membroz software
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
User friendly software
Avaliado em 26/05/2023
Vantagens
Web and app combination works very smoothly
Desvantagens
It's can increase more features in app...
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent software, reasonable price, excellent support
Avaliado em 13/08/2021
I have tried a few different softwares for my business but it all seemed disconnected. Using...
I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.
Vantagens
A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.
Desvantagens
Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.
Resposta do Membroz
Thank you sir
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best management software
Avaliado em 10/08/2021
Vantagens
feature packed product, functionality was good
Desvantagens
UI need to improve, u can add training pop-up for better understanding of product
Resposta do Membroz
Thank you, We will continue to improve self-service and training part in application.
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Mensal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
it is very awesome app and helping staff
Avaliado em 20/04/2023
it is very easy to use
it is very easy to use
Vantagens
we are tanksful staff, and member ship management.
Desvantagens
only that their staff and their services
Resposta do Membroz
Thank you sir,
You feedback help us to improve our services.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Easy to use
Avaliado em 22/01/2019
Vantagens
Easy to use software.
Manage inquiries easily
Desvantagens
There isn't any cons according to my experience