Digital Business Transformation Suite

4,8 (21)
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Qualidade, conformidade, governança, melhoria e digitalização

Classificação geral

4,8 /5
(21)
Relação qualidade/preço
4,6/5
Recursos
4,6/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5
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21 avaliações

Merita
Merita
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent Process Management Solution

Avaliado em 30/10/2018

We were able to migrate from a functional based document system to a process based integrated...

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Vantagens

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

Desvantagens

The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

Avaliador Verificado
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great product for implementing BPM, with capabilities that go beyond the traditional BPM...

Avaliado em 16/09/2020

While it was still early days, Interfacing's Digital Business Transformation Suite platform...

While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.

Vantagens

The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

Desvantagens

There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.

Alternativas consideradas

SAP Signavio, Nintex Process Platform e PRIME BPM

Razões para mudar para o Digital Business Transformation Suite

We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio.
Avaliador Verificado
Classificação geral
  • Setor: Materiais de construção
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Doesn't work as advertised and sold

Avaliado em 31/05/2021

So far we haven't realized any ROI with this solution. we thought it would help us streamline...

So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.

Vantagens

Web based solution
Can generate a document based on data
Multi lingual data of same process

Desvantagens

Not easy to use and unattractive UI
Most of the features are incomplete or don't work
Too many bugs
Weak support
Not a true SaaS Deployment

Angelo
Classificação geral
  • Setor: Internet
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Unlocking the Potential of Digital Business Transformation with the Digital Business Transforma...

Avaliado em 06/01/2023

Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial...

Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business.

Vantagens

The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs.

Desvantagens

Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses.

Alain
Alain
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Outstanding BPM features at affordable price

Avaliado em 18/02/2019

We've been using it since more than 10 years...and it keeps getting better every year.

We've been using it since more than 10 years...and it keeps getting better every year.

Vantagens

Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.

Desvantagens

The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.

Avaliador Verificado
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

EPC

Avaliado em 07/11/2018

Vantagens

This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

Desvantagens

User navigation and Report Writing.

Rakib Hasan
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Comprehensive software solution for enterprise management solutions

Avaliado em 10/07/2022

Good management tool. Have every possible option to work from remote locations due to the advanced...

Good management tool. Have every possible option to work from remote locations due to the advanced software and internet calling with videos. I did finished my meeting and hope to see more progress.

Vantagens

It is the most suitable software for a growing business and the Return on investment is worthy. Not only the software aspect but also cyber security aspects are taken into consideration.

Desvantagens

Always internet data is needed that the problem. No offline version. Need high-quality tutorial to learn this beautiful app.

Mirco
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A game changer

Avaliado em 14/08/2018

Interfacing's EPC suite has been a true game changer for our business. We had started off by...

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

Vantagens

Technically very mature system, incredibly powerful, good scalability, excellent support.

Desvantagens

If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.

Roehl
Roehl
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Promoting continuous process improvement in the organization.

Avaliado em 09/08/2018

Vantagens

The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications

Desvantagens

1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

Antoine
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 10.000+ funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Better understanding of organizations

Avaliado em 28/02/2019

I was fully satisfied to use the software during a long program for modernisation of institutional...

I was fully satisfied to use the software during a long program for modernisation of institutional organization.
The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.

Vantagens

Tool allows to capture and share all pertinent informations on the organizations in a very easy way.
All the main objects can be documented with precision and sustainability within the tool thanks to the libraries.
All the support you need is easily accessible in case of emergency or planified need.
Very smart and demonstrative tool to improve the common understanding within the company or even with business partners.

Desvantagens

We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers.

Guillaume
Classificação geral
  • Setor: Administração pública
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Très content de vous recommander cette solution

Avaliado em 23/02/2023

Vantagens

Excellente plateforme pour la gestion des processus intégrées.

Desvantagens

Je dois dire que je ne vois pas beaucoup de limitations. J'ai apporté quelques suggestions d'améliorations, qui ont été pris en compte.

Eric
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

TOP

Avaliado em 27/05/2020

I take care of EDM, so I use it every day.

I take care of EDM, so I use it every day.

Vantagens

These features, its visual, the support service

Desvantagens

How to explain: the fact of having set up the project in 4 months without knowing how the software worked, I think we should have done it differently.

Allan
Classificação geral
  • Setor: Aviação e aeroespacial
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Digital Business Processes Enablement

Avaliado em 07/08/2018

Realizing the optimal use of software assets in the enterprise for e-enabling all business...

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same.

Vantagens

Very intuitive, easy to learn, modern and very flexible across the enterprise

Desvantagens

N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes

Avaliador Verificado
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 10.000+ funcionários
  • Usado Outro durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best software for digital transformation

Avaliado em 14/08/2018

Vantagens

Very easy to use, user friendly for all types of employees throughout the company

Desvantagens

No significant cons to mention at this time

Byron
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive and Simple navigation

Avaliado em 19/02/2019

Vantagens

Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features.

Desvantagens

The reporting tool is kind simple, with simple and plane reports, some of them could be improved.

Avaliador Verificado
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 51–200 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A worthy investment..

Avaliado em 10/08/2018

It was pivotal in our drive to really implement an organizational tool to develop and monitor key...

It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.

Vantagens

I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

Desvantagens

UI can still be improved. This affects usability and adaption.

Éloïse
Éloïse
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The best

Avaliado em 13/02/2019

We saved so much time, everything is at the same place !

We saved so much time, everything is at the same place !

Vantagens

EPC is very easy to learn and use. The customer service is always here if we have questions. I recommend EPC for every business who wants to regroup everything in one and unique plattform.

Desvantagens

I can't think of anything at the moment.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software, AMAZING support team!

Avaliado em 08/03/2019

Vantagens

Ease of use. Very intuitive front end. SaaS model is so much easier now than the on premise versions I've used in the past.

Desvantagens

There is nothing I don't like about EPC.

Marie-Josee
Marie-Josee
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Outro durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Amazing !

Avaliado em 11/02/2019

Ease to use !

Ease to use !

Vantagens

powerful tool, simple navigation,
multilingual support

Desvantagens

Nothing, It's realy simple. Every compagnie must have it.

Marco
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent solution

Avaliado em 11/08/2018

Better business understanding across the organization

Better business understanding across the organization

Vantagens

So rich in functionalities and still so easy to use

Desvantagens

Hard to say, it overcame our expectations

Katia
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 501–1.000 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

My review

Avaliado em 18/01/2019

Will help standardized the business process of a growing business. For to be processes.

Will help standardized the business process of a growing business. For to be processes.

Vantagens

it follows the best practices
its navigation is standardized
all business information can be centralized in the software

Desvantagens

To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations.