Avaliações do 6Storage

6Storage
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91 avaliações
- Setor: Armazéns
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Service and Product
Avaliado em 11/03/2023
6Storage has helped me to be able to manage my self storage business at the click of a button and...
6Storage has helped me to be able to manage my self storage business at the click of a button and has made my life easier and more organized!
Vantagens
Being new to the self storage industry and need to create a website and platform that could handle it, 6storage was incredible to work with. They were helpful in explaining every step of the process and getting me trained to be able to use the system effectively.
Desvantagens
I don't have any complaints! Everyone has been super helpful and accomodating
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
New Owner/ Operator!
Avaliado em 03/03/2023
Vantagens
I like the clarity within the reporting. It was also important to me that I had one software that handled everything under one roof - and integrated any outside services.
Desvantagens
I currently have no complaints. I am excited to see the additional integration plugins they add down the road.
- Setor: Armazéns
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
6Storage - The most well rounded Self Storage software management service I could find
Avaliado em 09/01/2022
The overall experience is great and would recommend anyone starting in the Self-Storage business....
The overall experience is great and would recommend anyone starting in the Self-Storage business. They fit the bill for businesses that are just starting and for scaling your business quickly.
Vantagens
The software is very easy to you and has many features other competitors lack. The team is competent and helpful when problems arise and are always available to help. I highly recommend the product because they will adapt to your needs without being expensive in the process.
Desvantagens
Customer service is always available yet you need a few iterations before you arrive to the optimal solution. So it requires some time to be spent with them to really get everything ready to work for you at the most optimal level.
Resposta do 6Storage
Thank you for the feedback, Santeri! We appreciate the time you took to write such a detailed review!
- Setor: Armazéns
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Unbeatable Service and Value For Money
Avaliado em 15/04/2021
6Storage enables us to show potential customers what is available online. We love the automation...
6Storage enables us to show potential customers what is available online. We love the automation and once we passed the learning curve it is so simple to use. We like that we can have this software on any of our computers at work or at home. The fact that an inconsiderate customer can call on a Sunday evening for example to pay their invoice means I can do this from my home PC and take payment from home at any hour.
Vantagens
Our favourite thing is the automation. Once we have signed a customer up which in it's self is very easy 6storage takes over and emails and SMS messages our customers invoices / notifications / receipts and any most importantly stays on their cases when they go past due date. All of this is done without our input. Payments are taken automatically if the customer has signed up to auto pay. We like how easy it is to process lease agreements and manage customers accounts. We must also say that the service from the support team is excellent. They have never ending patience and will always try and help and resolve the users problems. This service is on hand 24/7 and we used it extensively during our first year and during set up.
Desvantagens
Nothing can be perfect but they do try and work on suggestions. One of my few gripes is that the SMS messages are not truly two way. At present I can SMS message customers direct from 6Storage and that message is held in a conversation thread for that customer but if a customer replies it is diverted to my mobile phone and I have to work out who sent the message. This isn't then stored on their conversation thread in 6Storage. We wish for 6Storage to be integrated better into Xero accounting software but it is a simple procedure to download a spreadsheet and upload it into Xero for accounting purposes. This is a small price to pay for an otherwise excellent tool.
Resposta do 6Storage
Thank you so much for your kind words, Paul. Glad to hear that you're happy with our 24/7 support. We strive to give out the best to Storage Community. We really appreciate you taking the time out to share your experience with 6Storage.
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Highly impressed with this software.
Avaliado em 19/11/2019
I set up 6 Storage for my client who owns the storage rental. I wasn't sure how well it would work...
I set up 6 Storage for my client who owns the storage rental. I wasn't sure how well it would work for my client but it has worked out well for him. The software has had very miner glitches and the support has made up for them.
Vantagens
6 Storage is an automated software that allows renters the ability to select the rental unit, set up their own accounts and pay all in one session. It automatically gives them a discount (set by the admin) if they select semi-annually or annually.
A lease is created for each renter and requires a signature, which can be signed on the renter's phone. After a tenant moves out, the unit automatically becomes available for rent. The Site Map is clear and easy to see if a unit is available, rented, or pulled out of service. Past due accounts turn red. Invoice, receipt emails are sent automatically making the entire system easy for keeping track of all renters."Pro-Rated" payment on the first month is another great feature that allows the admin to set up all rent due on the first of the month.
As an admin working with software companies, it is critical to have support. I have been working in the website business for 20 years and have never had the quality of service that I get from 6 Storage.
From the beginning, I was assigned to [SENSITIVE CONTENT HIDDEN] as my Client Relations Manager. He has been amazing. Every time I have had an issue I just call him and he not only explains how to do what I need done but takes care of it for me. He has made personal calls to me to check up on how things are going and offers suggestions to make things work smoother. I have really appreciated his care and concern for my success as I manage [SENSITIVE CONTENT HIDDEN] for [SENSITIVE CONTENT HIDDEN], the owner of the business.
Desvantagens
6 Storage is still developing the software. It does not currently offer a simple "Refund" button that returns funds to the renter. Refunds can be given in the software but the funds needs to be manually returned either by check or through the payment gateway that is used. 6 Storage is working on that feature.
In the U.S., Paypal is the most commonly used payment gateway. 6 Storage does not offer Paypal as of yet. They are working on adding a company that offers multiple gateways. This will be appreciated.
Resposta do 6Storage
Thank you for the descriptive comment Roger! Our client relationship manager is the best and he's a jovial person. We wish you luck with your future endeavors.
- Setor: Imobiliárias
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
We are very happy with the 6storage software
Avaliado em 19/01/2023
It has been a good experience so far, and i have no doubt that that will continue.
It has been a good experience so far, and i have no doubt that that will continue.
Vantagens
Its very easy to use, and the customer support has been great. We did some modifications with the help of the 6storage team that turned out great.
Desvantagens
There are some minor things that I am sure will be added in a not to distant future. Examples of such things are dynamic pricing, the ability to track marketing activities (track use of promocodes).
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Overall the program helps us with our basic needs for managing our storage facilities.
Avaliado em 11/04/2018
Vantagens
We love the site map feature where we can see all of the units laid out. We like the way you can use the suspended lease feature to keep up with tenants we have blocked out of our units. We also like that chat feature on the website, and always having someone there when we need them is helpful. The move in process is helpful and easy to use. It also is good with calculating how much prorated rent a new move-in needs to pay. We do love the customer service that we have been given.
Desvantagens
There are several changes we would like to see made to better help us manage our storage facilities.
In the Statements for each tenant, we would like payments and invoices to be organized by dates instead of "Invoice numbers." The system the way it is now, is extremely difficult not only for our company to follow, but tenants who come in requesting to view their statements have a hard time following it as well. The most recent payment we would like to be at the very top, of the statement, and then everything older is under it.
Revenue reports groups the revenue by Buildings and Payment Dates, which is confusing for us when we try to reconcile when we make a deposit. The way it is now, when we pull a deposit, it only gives us the total amounts for each building, it does not specify who those people are that have paid that money. We need a report that shows us individual tenant's payments, something similar to the Daily Payment Report but in a list form that shows who the tenant is, their unit #, and the payment amount made. It doesn't need to show what their rent amount is, we just need to know how much they have paid. Being able to have all of those people on one list, would help us tremendously to reconcile each deposit.
We also would like the Revenue Report to show after the Amount column to break the amount paid down into "Rent" and into "Late fees." Instead of us having to figure up from that amount what we keep we would like for that to be included for us.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Just what I needed
Avaliado em 22/03/2019
I was not eager to move to a web based software solution and I did not want to pay high setup and...
I was not eager to move to a web based software solution and I did not want to pay high setup and monthly support fees. I think 6Storage is VERY affordable and suits my midsize operation well. I am getting traffic and customers who would not have found me before. The credit card solution works fine.
Vantagens
Far and Away, the support is unequaled. Having been through multiple software conversions, I know there is ALWAYS need for technical support. These folks are incredibly helpful and available to chat on the software screen or in-person 24/7/365. Is software conversion easy? Never!! If someone says it is, run and don't look back. The other thing I get compliments-on, is the website they created for me. It was part of the package I bought and it was worth 2-years fees as far as I am concerned. Check mine out at AAAMetraMiniStorage.com.
Desvantagens
I think I was one of the earlier customers and it has taken me a while to figure out the reports and ask them to customize some functions for5 my needs. They have been good about creating features I have asked for.
Resposta do 6Storage
Once again our technical team got recognized by your compliments and it adds more responsibility to continue our quality service. Thanks much for all your compliments and with your help we brought significant enhancements in the report.
It's our pleasure to be your extended IT-arm by making your online presence.
- Setor: Armazéns
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Client Review of 6Storage
Avaliado em 02/02/2022
10 out of 10
10 out of 10
Vantagens
Easy to use software, runs it's self. Customer portal works great and auto payments flow well. Tech help is available via webchat if needed and is very fast to respond. Works well on Mac & Windows.
Very pleased to have found this company.
Desvantagens
Reservation registration & new enquiries logging.
Doesn't export to Xero without fiddling with excel templates.
Resposta do 6Storage
Hello John! Thanks much for your valuable ratings. We look forward to serve you better.
- Setor: Imóveis comerciais
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Review of 6 storage software
Avaliado em 20/10/2022
Time saving and very good control, specifically of invoicing and customer movements( moving in and...
Time saving and very good control, specifically of invoicing and customer movements( moving in and out)
Vantagens
Ease of use and time saving. System auto runs which allows time for customer interaction.
Desvantagens
Very little, overall the experience was very good
Resposta do 6Storage
Thank you so much for the review Mike and I am happy to work with you.
- Setor: Serviços de Facilities
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Storage Service platform Excellence
Avaliado em 23/02/2020
The support i received from the developers and team running 6storage is crucial to my experience so...
The support i received from the developers and team running 6storage is crucial to my experience so far. The team provided me with multiple communication channels suitable to all types of concerns. My overall experience is very pleasant.
Vantagens
This software includes a comprehensive solution for storage unit categorization and management, client invoicing and accounting , and outbound email and sms notification features. Basically, what i like most about this software is that it reduced my overhead costs by 65%.
Desvantagens
The current lead management feature. However, the developers took my suggestions into consideration and are working on a solution for my issue.
Alternativas consideradas
Microsoft ExcelResposta do 6Storage
Thank you. I'd passed your comment to the dev team and they celebrated the success with a toast on a Friday night.
We listen to our customer's feedback and prioritize tasks based on the product road map. And we're working on the lead management feature.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Intuitive and user frendly, high service level and ability to customize integrations
Avaliado em 29/10/2021
Vantagens
The program is very easy to use for both the customer service team as for the management.
6Storage has a highly skilled service and development team that helps us integrate other products and create a fully automatic system to run our business.
Desvantagens
There are a lot of standard reports and the team help us create if we need different reports or changes, but the ability to create reports on our own would be great.
Resposta do 6Storage
Hello Isak! Thanks much for your ratings. Will make sure to work on this custom reports, in the upcoming days considering your feedback.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
6Storage - The best Self-Storage Software
Avaliado em 25/11/2021
User and customer experience have been world class.
User and customer experience have been world class.
Vantagens
It's very easy to use, and very powerful. Its features are extremely user friendly and a huge time saver for our multi location business.
Desvantagens
Version 2 will sort out any cons. The 6Storage team have worked hand-in-hand with us to add and develop all of our requests.
Resposta do 6Storage
Hello James, Thanks for your feedback. We look forward to serving you better. We appreciate your business with 6storage.
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Choose 6Storage and thank me later.
Avaliado em 11/08/2022
Vantagens
Once you learn how the software works then you will find it very helpful and functional.
Desvantagens
Some reports are not accurate however the 6storage team is aware and working on them. Later versions should correct known issues. I have experienced these issues being corrected.
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Reliable and flexible Self Storage software
Avaliado em 27/07/2021
Our overall experience is very good. The flexibility and focus on customer service stands out as a...
Our overall experience is very good. The flexibility and focus on customer service stands out as a huge advantage in choosing 6Storage.
Vantagens
The product is very easy to use and supports all the functionality we need. 6Storage helped us build an integration to an access control system enabling us to run sites unmanned which was a high priority for us.
Desvantagens
At first some reports was missing for integration with our finance but 6Storage showed great flexibility and helped us customize the reports we needed.
Resposta do 6Storage
Thanks for the awesome review, Rune! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We would love to continue providing great service to awesome clients like you.
- Setor: Música
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
6Storage Review
Avaliado em 07/10/2021
Fantastic. We have a great relationship with everyone there. [SENSITIVE CONTENT]. Everyone that we...
Fantastic. We have a great relationship with everyone there. [SENSITIVE CONTENT]. Everyone that we encounter at 6Storage has been very personal, pleasant to work with, and most of all, dedicated to making the product work for their customers.
Vantagens
Its ease of use. Additionally, the customer support is wonderful!!!!
Desvantagens
I can't complain!!!!! There is no software that does everything that every customer wants. But 6Storage will always work with customers to AND take their feedback to help improve. It is wonderful to see this commitment to a service.
Resposta do 6Storage
Your review means a lot to us, Curran. It lets us know we're on the right track!
- Setor: Armazéns
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
6Storage
Avaliado em 03/05/2022
Very good
Very good
Vantagens
Ease of use good range of features and customisation
Desvantagens
Cannot merge invoices of customers that have multiple units
Resposta do 6Storage
Hi Richard! Thanks for your feedback, we will continue to work for the merged leases in V2 with multiple units.
- Setor: Armazéns
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
6 Storage
Avaliado em 08/02/2019
My overall experience has been great with 6 Storage.
My overall experience has been great with 6 Storage.
Vantagens
the team is constantly adding features. Support is very responsive and can step you through how to do things when you are stuck. I have found that even the more difficult issues have been resolved within a business day. Support hours are fantastic. It seems there is always someone available in Chat.
Fully automated invoicing and credit card charges are great. The system attempts to charge every day until payment is made.
Desvantagens
Initially it lacked gate support - that is now resolved. Would prefer that email (invoices etc) references to 6 storage
Resposta do 6Storage
Thanks much for your valuable time in reviewing us and good to hear that you're pretty happy with our 24/7 support, automated invoice & payment system.
We always value our customer needs. Brought more integrations and a lot more on our road map.
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great support and scalability
Avaliado em 29/07/2019
Solves all the problems we have around the management of our two facilities
Solves all the problems we have around the management of our two facilities
Vantagens
The cost-effectiveness and 24/7 support is great
Desvantagens
Integration into EU accounting software is currently under development
Resposta do 6Storage
Thank you Peter.
- Setor: Serviços ao consumidor
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great software
Avaliado em 02/05/2022
I am becoming more love into 6storage
I am becoming more love into 6storage
Vantagens
very useful and easy to manage. It is very visual and friendly graphics.
Desvantagens
Missing to connect with AFIP Dpt. from Argentina to make the invoice with QR made by AFIP.
Resposta do 6Storage
Thank you so much for the review Pablo and I am happy to work with you.
- Setor: Armazéns
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
6storage
Avaliado em 26/04/2022
satisfactory
satisfactory
Vantagens
6storage software overall functionality is perfect
Desvantagens
6storage should try and include sitemap in the client booking page
Resposta do 6Storage
Hello Tosin, Thanks for sharing your ratings with us. We look forward to serve you better.
- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
6storage
Avaliado em 25/02/2020
I only used for six months, but is so easy to learn and support was there for me any for any...
I only used for six months, but is so easy to learn and support was there for me any for any question, they were really professional and so kind when I called them more than one with the same problem, they make a job really easy since I was new on the storage business.
Vantagens
Easy access and very user friendly, the comments to communicate with other team members, and the fact that I was able to load documents is great.
Desvantagens
Go back keys some times did not work in the way that they supposed to work. ( minimum impact on my day to day tasks)
Resposta do 6Storage
Thanks for the comment, Lucia. It was great having you for those 6 months while you were in charge of the facility.
We're also glad the new facility manager is having a good time with us!
- Setor: Imobiliárias
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
6storage review
Avaliado em 12/08/2019
Vantagens
The support team is extremely helpful. It is easy to use after a learning how to use it and once you understand the programming. Online tutorials are there to walk you through any steps that might challenge you. If you make a mistake, the support team can help you fix it.
Desvantagens
Only downside is it takes a little longer than I would like when it loads from one page to the next, but this really isn't a huge negative.
Resposta do 6Storage
Thank you for your comment. We're working on improving the performance. Our support team is available 24/7 on chat/email/calls and we're glad you find us helpful and reliable.
- Setor: Imobiliárias
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
For the price this is the best software you can buy to manage storage units. Very impressive.
Avaliado em 11/04/2018
It simplifies the management of our hundreds of storage units.
It simplifies the management of our hundreds of storage units.
Vantagens
Simplicity of being able to manage our storage units with one software package. The customer support is also second to none.
Desvantagens
I have no complaints at this time as each time I have contact the company about issues with the software they have corrected the issues.
Resposta do 6Storage
Thanks for the awesome review, Brian! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We've always welcomed open suggestions and thoughts from clients as it's been proved to work out the best for our entire clientele. We¿d love to continue providing great service to awesome clients like you.
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Excellent, and an incredible value. A seamless transition from PayPal that will save us...
Avaliado em 02/02/2018
Vantagens
-The software is easy to use, and will be very significant in helping our business grow.
some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.
Resposta do 6Storage
Thank you for the positive feedback Baylor.We really appreciate you taking the time out to share your experience with 6Storage.
Our team is more than happy that 6Storage helped you to save thousands from online transactions.