storEDGE Management Software

4,4 (239)
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Software móvel de gestão de autoarmazenamento

Classificação geral

4,4 /5
(239)
Relação qualidade/preço
4,3/5
Recursos
4,2/5
Praticidade
4,3/5
Suporte ao cliente
4,5/5

89%
dos usuários recomendam este app
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239 avaliações

Michael
Michael
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Solid tenant and facility management program! Easy to use, excellent feature set!

Avaliado em 28/11/2017

Vantagens

Main, most used features on the left sidebar and the right sidebar makes it easy to keep track of the important tasks and communications. And tech support has been great - fast and efficient!

Desvantagens

Access to the db for creating local tenant lists would be nice. Also, I'd like the ability to create customized letters, reports, etc., without having to contact support.

Roxanne
Classificação geral
  • Setor: Imóveis comerciais
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easy to use

Avaliado em 21/06/2023

It is the best that i have ran by far.

It is the best that i have ran by far.

Vantagens

How easy it is to access and get help and find articles when in doubt.

Desvantagens

How there is no way to transfer tenants to the same account. Tenants will have several accounts under the same name if you do not know they were a previous tenant.

Karen
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Great potential, but doesn't work right, VERY DIFFICULT to navigate in background

Avaliado em 19/01/2023

Was told from the beginning that since they have videos online, they don't have time to spend an...

Was told from the beginning that since they have videos online, they don't have time to spend an hour with each new customer. From set up until now, 6 months later, I am very confused and videos don't help. Now I'm still just as frustrated and it seems like some techs are too.

Vantagens

Love the texting, emailing, and incoming calls feature!

Desvantagens

Navigating to set up, change letters is awful! It's very confusing, and VERY DIFFICULT to make any changes, and ALSO who makes it so that you can't put in page breaks?

Avaliador Verificado
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A great software for any Self Storage operator!

Avaliado em 24/06/2023

Vantagens

I love the fact it is truly web-based and can be sued on any device anywhere, and that we can access multiple properties quickly and easily form one interface and also see an overview of all facilities in our management portal.

Desvantagens

Customer service is quick to close any open cases, would like them to make sure everything is set so that I don't have to start another one

Penny
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I use storEDGE daily

Avaliado em 06/06/2023

No known issues. I highly recommend.

No known issues. I highly recommend.

Vantagens

The ease of having everything i need in one spot.

Desvantagens

At this time I can't think of anything.

Rachel
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Makes my storage life easy!

Avaliado em 29/08/2022

Vantagens

I absolutely love StorEDGE. From day to day duties, to things I only need to look at a couple times every few months, the software helps me stay organized. The ease of logging in anywhere, being able to assist tenants immediately, is what allows us to provide the best customer service we can.

Desvantagens

When we first switched over from SiteLink to StorEDGE, we had quite a few issues with tenants information being correctly added. The first couple months I had tenants calling me, asking about their autopay not being withdrawn. I'd notice that some addresses, alternative contacts, basic information, didn't get swapped over. Once I got all the kinks worked out, the software is fabulous.

Roxy
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Managed with no Knowledge

Avaliado em 24/08/2022

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this...

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this Software and would honestly never want to switch!

Vantagens

I transfered to this facility from another location which had a different software program. I had no guidance from (no longer with us) superiors of this software. With that said the best feature is the Customer Service Center! By far they saved my life! I also love the graphics and the layout and how easy it is to find what you are looking for. You can search in the Help Center if you do not want to call the Customer Service Center and gain even more knowledge.

Desvantagens

I am not a fan with the process of transferring current tenants. To explain, if you did not know that a tenant is already a current tenant or if they create a lead, and you move them in without knowing then they are stuck with two separate accounts and they can not be combined without moving them out and then back in. So that needs to be an option.

Eva
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great customer service and easy to use software

Avaliado em 21/06/2023

Easy access to software and works great for the company. Customer service is always available to...

Easy access to software and works great for the company. Customer service is always available to help in all situations of the program.

Vantagens

It's easy to use and the programs always are up to date. If they have a technical issue they resolve it a good timely manner.

Desvantagens

I don't have a least comment. Storedge is a great service for any business to use.

Lisa
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

review on storedge software

Avaliado em 21/06/2023

Overall I think to software works great, I haven't had any major problems using it. If you do have...

Overall I think to software works great, I haven't had any major problems using it. If you do have any questions, the help desk is a phone call or email away.

Vantagens

When brand new to this software it was very easy to understand and use. Learning it was no problem. A lot of the things I use on it I was able to figure out on my own after I got the basics down. It really helps having a program that I can rely on to run my facilities. Plus being web based I can use the program from anywhere I can get internet.

Desvantagens

during the busy time at the beginning of the month the program tends to run a little slow which is understandable due to high volume of usage. It usually will come back up and run smoothly.

Diana
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Diana Gomez review. Produict

Avaliado em 23/06/2023

Very good experience. We have not have many software crashes where it prevents us from being able...

Very good experience. We have not have many software crashes where it prevents us from being able to work on a daily basis.

Vantagens

Product is very easy to use and it is not complicated to navigate and Train employees.

Desvantagens

On the Reports Tab. It is a little difficult to search specific reports related to our facility.

Catherine
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Fantastic ease of use!

Avaliado em 06/06/2023

Its a bit different switching to the training module when some of the things are slightly different...

Its a bit different switching to the training module when some of the things are slightly different or options are or are not avail. I never know if that is something that we as Managers dont have access to or if its something that was purposely chosen by corporate to deny etc. I wish there was an option to either notify corporate that the store was needing X done or Y looked at or...sometimes as a facility Manager we dont know what options have been denied by corporate -or that they X option is even available or Y option could satisfy an issue we may have here at the office. Perhaps corporate doesnt realize either how /if that one thing could work? It would be helpful to have a dropdown list of explanations briefly of each button if needed.

Vantagens

Integration was easy. Product help was always available. It was easier to learn than Yardi when I started here. I learn something new every time I read through the help section.

Desvantagens

It would be helpful to have a dropdown list of explanations briefly of each button if needed. Then if still needing explanation then a link to the section whwere we find that particular subject ,

Ann
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Software is simple yet provides a lot of functionality

Avaliado em 06/06/2023

We have had a good experience with Storedge and takes a lot of guess work out of managing a...

We have had a good experience with Storedge and takes a lot of guess work out of managing a Facility.

Vantagens

One stop software. Handles everything but the gate and in that aspect it communicates well with the software for the gate.

Desvantagens

I really have not experienced a down side to the functions.

Doug
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Sleek software for client management!

Avaliado em 21/06/2023

Vantagens

I like the functionality, the quick responsiveness, and the easy access to reports.Everything is easy to access and easy to find.

Desvantagens

I would like to be able to put problem tenants on a list that anytime their name is put in for a new rental at any store, company-wide, a pop up shows they have a red flag.I also don't like that I can't easily generate a new lease if the original lease was filled out correctly.The wording for removing autopayments is not clear. Am I removing them from being set up for autopay, or am I just removing that payment?

marc
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

storEDGE software the best of the best!!!

Avaliado em 22/06/2023

Use the software to manage our storage/industrial site. Rent payment, leases, leads, billing.

Use the software to manage our storage/industrial site. Rent payment, leases, leads, billing.

Vantagens

user interface very easy to use, very intuitive

Desvantagens

honestly no cons for me at all. Love it

Tori
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Ol Reliable

Avaliado em 22/06/2023

Vantagens

It works well with minor hiccups that are easily fixed

Desvantagens

Lead tracking Sucks it constantly double leads

Deepprakash
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Software Management

Avaliado em 27/01/2023

More secure with my portfolio

More secure with my portfolio

Vantagens

Very easy to use product with nice feature

Desvantagens

Very satisfied and will see more updates with the time

Kiira
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

High Quality Self Storage Managment Software

Avaliado em 23/08/2022

Vantagens

storEDGE has everything you need to manage your self storage facility. It also integrates with all the big players in the industry for call centers, online auctions, other rental companies, etc. I love the layout and that it is very user friendly and not complicated to figure out. The automated auction process and mail service makes my life simple.

Desvantagens

There have been some bugs, but I know that storEDGE is working hard to improve their software and striving to be the best in the industry.

Avaliador Verificado
Classificação geral
  • Setor: Escritório executivo
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Great for executive team not great for employee base

Avaliado em 23/08/2022

Vantagens

Lots of reports available. I love the sms system when it is working correctly

Desvantagens

It is not user friendly to the employees and customers and needs more feature adjustments

Avaliador Verificado
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Attractive and intuitive user interface paired with frustrating functionality quirks

Avaliado em 21/04/2018

Vantagens

The user interface is well designed and intuitive for anyone who has ever used a smartphone. It is easy for site managers to learn and grasp quickly. Reports can be downloaded in various formats for analysis and data manipulation. Customer service is generally friendly and responsive. The management team continually works to improve the product.

Desvantagens

storEDGE reporting lacks logic from an operational perspective. Their team does not have industry experience and this shows in their product. For example, occupancy reports order units by door width rather than by square footage which makes pricing difficult. Their suggested workaround is to export to Excel then sort which produces a report that is no longer user friendly.

Their word processing function is difficult to use and requires the use of third party software to format which itself is challenging and produces poor results.

Lastly, as the software is web based, storEDGE is plagued by snail like speeds and links timing out.

Chris
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Software for Self storage mamangement

Avaliado em 30/08/2022

Vantagens

Provides all features that a self storage business requires. All-in-one software from customer management, to payments, to lead management and reporting

Desvantagens

What I like least about the software is once a lease is generated, there is no ability to "correct/edit the lease and regenerate with corrections.

Eric
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Highly Recommend StorEdge!

Avaliado em 25/08/2022

Overall very pleased with StorEdge. Customer support has been extremely helpful throughout the...

Overall very pleased with StorEdge. Customer support has been extremely helpful throughout the startup process, and even now.

Vantagens

Ease of use and various management functionalities.

Desvantagens

Facility map builder is by far the weakest link in this software.

Debi
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Bang for Buck

Avaliado em 23/08/2022

Liked the best so far in the industry. Have used 3 other systems and this has been easiest to use...

Liked the best so far in the industry. Have used 3 other systems and this has been easiest to use and integrated into my company

Vantagens

It is fairly easy to teach a new person how to use

Desvantagens

Promotion integration is not easy to use

Francis
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

85% of the software works great! The other 15% is little items that should be in place but...

Avaliado em 26/01/2018

Minimum training time for employees and excellent help when they need it as well as myself. This...

Minimum training time for employees and excellent help when they need it as well as myself. This is our first storage facility and other than a few minor things that are to be expected with any software, it has made keeping track of the facility go very smoothly.

Also, the confirmed delivery and read status of email is great!

Vantagens

The dashboard - Makes it easy to look at metrics that matter, like move ins-outs, past due %, etc.

I love the actual layout. It makes it easy to navigate and is not cumbersome like other softwares I demoed. Main categories to the right and specific tabs are always in front of you.

Reports - There a good number of practical reports that you can run to look how the facility is doing.

Desvantagens

Just little things that just aren't there or haven't made it to development yet. For instance, if I click on the easy, accessible button to see a tenant's current statement it does not give me an option to email it to the tenant after the pdf is generated.

I would also like the tenant notes and the unit notes to be more blatant to the user of which one you are using. It makes sense after a while, but I always have to remind my employees that both of them exist.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Looks fantastic, lacks in accurate reporting.

Avaliado em 03/11/2018

Vantagens

The product is beautiful and has a VERY modern feel — especially in comparison to everything else in the storage industry. They’ve spent years catching up to the functionality that the old softwares in our industry have but they’ve done a great job.

Desvantagens

My biggest issue is the reporting bugs. We’ve been struggling with them since we switched and it’s a huge bummer.

Danielle
Classificação geral
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

My experience with StorEdge has for the most part been an easy and pleasurable experience with...

Avaliado em 06/12/2017

I'm not certain of the full benefits from this software honestly because I'm just an employee and...

I'm not certain of the full benefits from this software honestly because I'm just an employee and I'm a fairly new employee to my company. It was already set up before I started working here. But from my own personal experience with working with it I benefit from the ease of using it. It walks you through step by step in the move in process and is easily understandable on what I'm looking at and the steps it takes to move in my customers. Plus when I had only one issue it took StorEdge no time at all to get on top of it and fix it for me and now it works smooth with no complaints

Vantagens

What I like most about this software... For me being new to computers and softwares it wasn't too difficult for me to learn how to use

Desvantagens

The only thing I like least about this software is when I was having difficulties moving people in to the unit but it has been fixed and works well.