Avaliações do AutoRaptor CRM

Ease of use for everyone. Customer support is swift and training is easy to understand. The automated texts & email options make it impossible to lose contact with your customers

Needs to have more optional vehicle request section that alerts you when a vehicle comes in

It is easy to use and it gets the job done. And the cost

That is does not have a dealing tool. Our last CRM had it and I really liked it

I enjoy the ease of operating most. I can use what is set up by the administrator or clear it and manage my own tasks. See where I am at with Reports when i am looking where I stand. Managing the customer is the best of all. I think the program has been well thought out. I could see where I would enjoy a few more features in search fields for lost customers but maybe just user error. Overall very satisfied!

searching for lost customers. I would like to be able to plug in a word like "BUCKET" and pull all customers that were looking for a "Bucket Truck" in my "Lost" customer file.

This software is incredibly effective for keeping all of your important information very well organized. And the sharing option really comes in handy when you have to take a day off and have a customer change their mind about when they are coming in. Then you can share all of your already organized information about that customer with a co-worker and everything can still get handled easily!

It's not always the easiest thing to use if you have never used it before. But there is more training that could have been done with me before jumping in and trying to figure it out for myself.

everything is easy to learn not complicated

while modifying appointments it can be more options

easy to use, reminders to follow , birthday reminders

no recording calls, to many reports ! ,

Easy to use and navagate around and you can have many users

Always a problem or running slow or being upgraded

The support team is extremely knowledgeable and responsive. The software is easy to use, and usually works flawlessly. The texting and dialing out features are fantastic.

Reporting doesn't make sense sometimes, and there a lot of features that other CRMs have that this does not. It would be nice if there could be different action plans for different types of leads as one action plan does not apply to all people/leads.

Autoraptor has made our client communication top-notch, with fast notifications, easy replying (via computer or phone), and simple scheduling

Reaching customer support, especially the online chat

I love the fact that it's very user friendly

I would like to see a scanner on the mobile app to decode the driver license

It's easy for even someone that is not computer literate to manage. I have several coworkers that are computer illiterate and they can manage to use this CRM- you cont have to be a rocket scientist. Inventory can be loaded and updated daily through a direct drop.

IT has no filtering process for spam email generated by your client base. I constantly receive spam messages from previous customers and prospects,

Easy to use. Works with our other software at the dealership. Easy activity tracking. Quick help from customer support.

Doesn't merge contacts as accurately as would like. Search function is temperamental. If updates are done it usually messes up something else.

Nothing about this software makes me want to use it.

A CRM without desking is essentially useless for a desking manager. There is no automated follow-up campaigns, causing customers to go by the wayside.

I like the easy reminders it features to follow up . ( Emails , calls , birthdays and Anniversary's)

I like to text more with MY OWN number , if maybe they could intergrade the sales person number instead of a different number that would be great .

Great way to keep communication with customers and see all previous communication.

I wish there was a way for active admin to find up sheets without tasks other than going thru each upsheet.

I like this software because it gives the functions we need, and has the ability to improve our business. It is set up for easy use without sacrificing capabilities. I believe we see a return on our investment with AutoRaptor CRM.

Appearance. A little more attention to detail, and improved color scheme. Mobile App could be enhanced.

What I like most about the software is the ability to interact with customers so easy especially the pre-built templates. The graphs make it easy to manage work progression and really into seeing if we are doing great or not. The stat sheet makes it convenient to track sales lost and sold inventory.

I really cant say there's something I can change on the software its perfect nice, clean, and very well organized.

Very easy to add customers, recall customers by using keywords in the note section( looking for a Ford F-150) for example

No desking feature. Would be nice to be able to input a customer and a vehicle, then put that to a purchase agreement without having to switch to a different program and input the customers information all over again.

Accuracy being able to multi-task at work with all the right information needed to do my job

not really anything Only it slows up every so often