Opus

4,8 (36)
Escreva uma avaliação!
Solução para prontuário médico eletrônico baseada na nuvem

Classificação geral

4,8 /5
(36)
Relação qualidade/preço
4,6/5
Recursos
4,6/5
Praticidade
4,8/5
Suporte ao cliente
4,9/5

100%
dos usuários recomendam este app
Classificar por

36 avaliações

Jared
Jared
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Exceptional EMR Customization and Service

Avaliado em 05/07/2019

Vantagens

The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough.

Desvantagens

Have not had any negative feedback at this time

Jasmine
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Thankful for patience

Avaliado em 22/01/2025

Overall I have appreciated the patience shown by both the OPUS team and practice suite team. I was...

Overall I have appreciated the patience shown by both the OPUS team and practice suite team. I was initially worried that within a month or two we would be left on our own. This has not been the case we have continued to have guidance and direction as we have become more and more familiar and comfortable with the system. For this I am grateful!

Vantagens

We have found Opus EHR to be visually appealing and user-friendly. We especially appreciate features such as client messaging, scheduling, appointment reminders, and comprehensive client record management.

Desvantagens

A primary concern during implementation has been the lack of timely issue resolution. We encountered situations where clients received reminders during the early morning hours (1am-4am) or did not receive sent messages. These issues often persisted for weeks before being resolved. When a problem required escalation to the developers, we typically experienced delays of two weeks or more. These delays caused significant inconvenience and frustration for both our clients and our team.

Monica
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Inpatient Supervision New Start Up

Avaliado em 18/11/2024

Overall, my experience with OPUS has been fair.

Overall, my experience with OPUS has been fair.

Vantagens

I haven't had much experience with OPUS but I do love the amount of time that your team invested in our facility's set up. I feel that OPUS is easy to Navigate.

Desvantagens

What I like least about OPUS is that It doesn't pull data or auto populate in some areas and I also would have liked to have the ability to drag forms or decrease the size of the forms.

Christine
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A very easy switch to a new system

Avaliado em 02/01/2025

This has been a much easier transition into a new medical record system than I thought. I'm so glad...

This has been a much easier transition into a new medical record system than I thought. I'm so glad I made the decision to switch

Vantagens

The onboarding has been great! Laura is so nice and understanding! Opus as a product has been easy to use and very intuitive

Desvantagens

Nothing so far - it's been great. There were a few bugs at first (which is to be expected) but the team fixed everything very quickly.

Alternativas consideradas

Valant EHR Suite

Razões para escolher o Opus

The customer service was difficult to use. We had to use a VPN and a server which made service slow when working remotely. MacPractice also didn't allow for OS updates very frequently.

Razões para mudar para o Opus

Honestly, the people at Opus were so kind, and didn't pressure me to make a decision. They validated my concerns. All the elements I needed in a system were available in Opus. The demonstration of the quick customer support also made the decision easy.
Dr. Eunita
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Very Satisfied

Avaliado em 09/01/2025

We have had a wonderful experience so far with this company. They work very fast to complete tasks...

We have had a wonderful experience so far with this company. They work very fast to complete tasks and are very good at assisting us with things that we need to complete.

Vantagens

The Trainer Janelle. She is very helpful and patient.

Desvantagens

Nothing so far. We are very pleased. However, we would like to see better pricing for migration for patient files that are not in use.

Phillip
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Wonderful EHR and Customer Service

Avaliado em 06/02/2025

Fantastic, highly encourage people to check it out, it has been easy and great to work with them.

Fantastic, highly encourage people to check it out, it has been easy and great to work with them.

Vantagens

fantastic customer service and ability to support us while going through such big transitions

Desvantagens

There was a couple pieces of integration we hoped for, but honestly we hear it is on its way, so far not much at all!

Ernesto
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Review of OPUS

Avaliado em 09/01/2025

I'm satisfied with the help and assistance from OPUS

I'm satisfied with the help and assistance from OPUS

Vantagens

The communication and assistance through the onboarding process.

Desvantagens

The onboarding process took some time due to all of the features of OPUS.

Rachel
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

OPUS-Great Alternative to KIPU

Avaliado em 13/01/2025

I love that I can make forms and easily update them for our clinics use!

I love that I can make forms and easily update them for our clinics use!

Vantagens

The ease of use and the fact that it is user friendly.

Desvantagens

We cannot mark whether we have billed when using our own biller. We also had a discrepancy in what was told to us and what we were charged for.

Nzinga
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

New to Opus

Avaliado em 12/02/2025

I am new to the system. So far, so good.

I am new to the system. So far, so good.

Vantagens

It's user friendly and easy to navigate.

Desvantagens

All of the forms not being in alphabetical order.

Naomi
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Opus Review

Avaliado em 16/01/2025

It's been great so far. [sensitive content hidden] has been very sweet.

It's been great so far. [sensitive content hidden] has been very sweet.

Vantagens

Being able to assign a provider to each patient. Patient profiles are easy to use and navigate.

Desvantagens

I wish there was a way to auto-populate the information that the clients fill out on their intake form to their patient profile. It's a little bit of a hassle to copy and paste from the intake form to the patient profile.

Dr. B
Classificação geral
  • Setor: Consultório médico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Review of Opus

Avaliado em 19/12/2024

Overall, it has been a positive one. It was a difficult road with times of extreme stress and...

Overall, it has been a positive one. It was a difficult road with times of extreme stress and disappointment; however, I felt that my concerns were always addressed and efforts were made to always find solutions.

Vantagens

Working with Laura and her desire to go over and beyond to make sure our needs are met. Also Arjun and Smirna with PS are also excellent in their knowledge and work ethic.

Desvantagens

The integration between Opus and PS is difficult to understand at first and the way these work together was not explained well to us when previewing the software.

Alternativas consideradas

Valant EHR Suite

Razões para mudar para o Opus

It appeared to have the best adaptive platform for my specific practice needs with the basic functionality for patient communication, billing capability, and portal access.
Ashly
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

New to Opus

Avaliado em 10/03/2025

Convenient with the amount of training time available and the customer service rep [sensitive...

Convenient with the amount of training time available and the customer service rep [sensitive content hidden] is very responsive and helpful.

Vantagens

I like the amount of training time that is available and the customer service. Easy to get answers when help is needed.

Desvantagens

I haven't had enough time to work in the system to know what I dislike about Opus

Markeeta
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Opus Training

Avaliado em 11/03/2025

Great! She was a great trainer, with great experience.

Great! She was a great trainer, with great experience.

Vantagens

Very Informative. I like Janelle. She gave of good information.

Desvantagens

Nothing. Great training. I would to have her train me again.

colleen
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

wonderful seamless experience

Avaliado em 29/01/2025

great so far! the team has been super responsive and moving quickly

great so far! the team has been super responsive and moving quickly

Vantagens

Very simple and straightforward to use- user intuitive

Desvantagens

practice suite side of onboarding, feels outsourced and disconnected

Carrie
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Opus Implementation Review

Avaliado em 13/01/2025

Positive. The staff have been very responsive.

Positive. The staff have been very responsive.

Vantagens

The program is very user friendly and the 24/7 support.

Desvantagens

I do not have any negative feedback at this time. We are in the implementation phase and it is going smoothly.

Elma
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

User Friendly

Avaliado em 22/08/2023

Overall, our experience with OPUS has been great. I would highly recommend OPUS.

Overall, our experience with OPUS has been great. I would highly recommend OPUS.

Vantagens

I like that OPUS is user friendly. The format is logical and easy to understand. The support we have received from our Project Manager, [sensitive content hidden] has made the implementation process flow smoothly.

Desvantagens

The scheduling system does not fully meet our needs and has been more difficult to use. Specifically, we have encountered difficulties printing client schedules and distinguishing between new intakes and existing clients. We have been informed that updates are coming that may address some of our concerns.

Alex
Classificação geral
  • Setor: Sistema judicial
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Opus Implementation Review

Avaliado em 18/11/2024

Vantagens

The ease of use and straightforward set up for our Medical Department really helped implement a new streamlined process.

Desvantagens

Due to a high caseload of clients a couple of features we would have liked to see were auto-complete on certain medications and moveable pop-up windows.

Cheryl
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

OPUS Review

Avaliado em 30/05/2023

Initially it was bit of a challenge, but it got better as we began to use the system and the bugs...

Initially it was bit of a challenge, but it got better as we began to use the system and the bugs were ironed out.

Vantagens

Initially is was a challenge getting started and once what we needed for implemented it is easy to use because it a Mental Health EHR and not a Medical EHR.

Desvantagens

Yes, I would like to be able to abstract that data that our organization need, not what is only available in the EHR system.

Michel
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy to use

Avaliado em 17/06/2023

All you will find in one page

All you will find in one page

Vantagens

Is a very friendly program for using. Everything is a click distance

Desvantagens

Some functions are hard to find and you have to fight a little

Shay
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I love this program

Avaliado em 31/05/2023

Vantagens

This program has helped launch my other business an I recommend it to everyone

Desvantagens

It can difficult if you make it difficult but other than that it's easier software to use the platform that they offer in the way they list their softwares make it simple for you to choose and see the different items and rates and programs that they offer

Michael
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Opus is the very best in EMR for treatment centers

Avaliado em 16/09/2019

I was part of the original implementation of Opus. From the beginning, their staff laid out the...

I was part of the original implementation of Opus. From the beginning, their staff laid out the plan and executed as planned, always keeping us up to date on what they were working on. Because we wanted a very customized system, they assigned a customer success manager to our account, and I had a direct contact I could call any time. Every once in a while I still get calls from him asking if everything is going well. A truly well run operation.

Vantagens

I get everything I need at the click of a mouse or on my phone. Opus is user friendly and let's me keep tabs on what my staff is doing 24/7. I couldn't imagine using the EMR we had before.

Desvantagens

No cons to report. Everything has been working great and their support phone and email are always there to address issues when they arise.

Melissa
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easier Softer Way

Avaliado em 08/02/2022

I have enjoyed working with the software.

I have enjoyed working with the software.

Vantagens

Opus keeps me orgainzed but it can be improved for schueduling purposes.

Desvantagens

We could use a dashboard on the software that lets employee know what needs to done this day

Yanio
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

If your EMR doesn't work like Opus, you need to switch

Avaliado em 16/09/2019

Software works as intended. We never had any issues that couldn't be addressed almost immediately....

Software works as intended. We never had any issues that couldn't be addressed almost immediately. I manage a team of doctors, nurse practitioners, nurses and medical staff in 8 states so it's important for me to have accurate and up to the minute information on what's going on. Opus allows me to do that.

Vantagens

Ease of use, customer service and use on my phone.

Desvantagens

Nothing to report. We've been pretty happy with Opus EMR.

Tom
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Outstanding and Getting Better

Avaliado em 19/12/2022

Setup went at our speed and we've been live now for about a month. Support is available whenever...

Setup went at our speed and we've been live now for about a month. Support is available whenever we need it - 24/7.

Vantagens

Virtually everything is customizable. The support and customer service is very responsive and helpful for all skill levels.

Desvantagens

Currently seems to be best for outpatient clinics. However, they are working with us to make enhancements for inpatient use.

Annareese
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Great idea

Avaliado em 14/12/2022

Vantagens

It was easy and self explanatory , easy to follow and I think this is a great program to use in this field

Desvantagens

It took the internet awhile to load program