Avaliações do Opus

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36 avaliações

- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Exceptional EMR Customization and Service
Avaliado em 05/07/2019
Vantagens
The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough.
Desvantagens
Have not had any negative feedback at this time
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Thankful for patience
Avaliado em 22/01/2025
Overall I have appreciated the patience shown by both the OPUS team and practice suite team. I was...
Overall I have appreciated the patience shown by both the OPUS team and practice suite team. I was initially worried that within a month or two we would be left on our own. This has not been the case we have continued to have guidance and direction as we have become more and more familiar and comfortable with the system. For this I am grateful!
Vantagens
We have found Opus EHR to be visually appealing and user-friendly. We especially appreciate features such as client messaging, scheduling, appointment reminders, and comprehensive client record management.
Desvantagens
A primary concern during implementation has been the lack of timely issue resolution. We encountered situations where clients received reminders during the early morning hours (1am-4am) or did not receive sent messages. These issues often persisted for weeks before being resolved. When a problem required escalation to the developers, we typically experienced delays of two weeks or more. These delays caused significant inconvenience and frustration for both our clients and our team.
- Setor: Clínica de saúde mental
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Inpatient Supervision New Start Up
Avaliado em 18/11/2024
Overall, my experience with OPUS has been fair.
Overall, my experience with OPUS has been fair.
Vantagens
I haven't had much experience with OPUS but I do love the amount of time that your team invested in our facility's set up. I feel that OPUS is easy to Navigate.
Desvantagens
What I like least about OPUS is that It doesn't pull data or auto populate in some areas and I also would have liked to have the ability to drag forms or decrease the size of the forms.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A very easy switch to a new system
Avaliado em 02/01/2025
This has been a much easier transition into a new medical record system than I thought. I'm so glad...
This has been a much easier transition into a new medical record system than I thought. I'm so glad I made the decision to switch
Vantagens
The onboarding has been great! Laura is so nice and understanding! Opus as a product has been easy to use and very intuitive
Desvantagens
Nothing so far - it's been great. There were a few bugs at first (which is to be expected) but the team fixed everything very quickly.
Alternativas consideradas
Valant EHR SuiteRazões para escolher o Opus
The customer service was difficult to use. We had to use a VPN and a server which made service slow when working remotely. MacPractice also didn't allow for OS updates very frequently.Razões para mudar para o Opus
Honestly, the people at Opus were so kind, and didn't pressure me to make a decision. They validated my concerns. All the elements I needed in a system were available in Opus. The demonstration of the quick customer support also made the decision easy.- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Very Satisfied
Avaliado em 09/01/2025
We have had a wonderful experience so far with this company. They work very fast to complete tasks...
We have had a wonderful experience so far with this company. They work very fast to complete tasks and are very good at assisting us with things that we need to complete.
Vantagens
The Trainer Janelle. She is very helpful and patient.
Desvantagens
Nothing so far. We are very pleased. However, we would like to see better pricing for migration for patient files that are not in use.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Wonderful EHR and Customer Service
Avaliado em 06/02/2025
Fantastic, highly encourage people to check it out, it has been easy and great to work with them.
Fantastic, highly encourage people to check it out, it has been easy and great to work with them.
Vantagens
fantastic customer service and ability to support us while going through such big transitions
Desvantagens
There was a couple pieces of integration we hoped for, but honestly we hear it is on its way, so far not much at all!
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Review of OPUS
Avaliado em 09/01/2025
I'm satisfied with the help and assistance from OPUS
I'm satisfied with the help and assistance from OPUS
Vantagens
The communication and assistance through the onboarding process.
Desvantagens
The onboarding process took some time due to all of the features of OPUS.
- Setor: Hospitais e Saúde
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
OPUS-Great Alternative to KIPU
Avaliado em 13/01/2025
I love that I can make forms and easily update them for our clinics use!
I love that I can make forms and easily update them for our clinics use!
Vantagens
The ease of use and the fact that it is user friendly.
Desvantagens
We cannot mark whether we have billed when using our own biller. We also had a discrepancy in what was told to us and what we were charged for.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
New to Opus
Avaliado em 12/02/2025
I am new to the system. So far, so good.
I am new to the system. So far, so good.
Vantagens
It's user friendly and easy to navigate.
Desvantagens
All of the forms not being in alphabetical order.
- Setor: Clínica de saúde mental
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Opus Review
Avaliado em 16/01/2025
It's been great so far. [sensitive content hidden] has been very sweet.
It's been great so far. [sensitive content hidden] has been very sweet.
Vantagens
Being able to assign a provider to each patient. Patient profiles are easy to use and navigate.
Desvantagens
I wish there was a way to auto-populate the information that the clients fill out on their intake form to their patient profile. It's a little bit of a hassle to copy and paste from the intake form to the patient profile.
- Setor: Consultório médico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Review of Opus
Avaliado em 19/12/2024
Overall, it has been a positive one. It was a difficult road with times of extreme stress and...
Overall, it has been a positive one. It was a difficult road with times of extreme stress and disappointment; however, I felt that my concerns were always addressed and efforts were made to always find solutions.
Vantagens
Working with Laura and her desire to go over and beyond to make sure our needs are met. Also Arjun and Smirna with PS are also excellent in their knowledge and work ethic.
Desvantagens
The integration between Opus and PS is difficult to understand at first and the way these work together was not explained well to us when previewing the software.
Alternativas consideradas
Valant EHR SuiteRazões para mudar para o Opus
It appeared to have the best adaptive platform for my specific practice needs with the basic functionality for patient communication, billing capability, and portal access.- Setor: Clínica de saúde mental
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
New to Opus
Avaliado em 10/03/2025
Convenient with the amount of training time available and the customer service rep [sensitive...
Convenient with the amount of training time available and the customer service rep [sensitive content hidden] is very responsive and helpful.
Vantagens
I like the amount of training time that is available and the customer service. Easy to get answers when help is needed.
Desvantagens
I haven't had enough time to work in the system to know what I dislike about Opus
- Setor: Recursos Humanos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Opus Training
Avaliado em 11/03/2025
Great! She was a great trainer, with great experience.
Great! She was a great trainer, with great experience.
Vantagens
Very Informative. I like Janelle. She gave of good information.
Desvantagens
Nothing. Great training. I would to have her train me again.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
wonderful seamless experience
Avaliado em 29/01/2025
great so far! the team has been super responsive and moving quickly
great so far! the team has been super responsive and moving quickly
Vantagens
Very simple and straightforward to use- user intuitive
Desvantagens
practice suite side of onboarding, feels outsourced and disconnected
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Opus Implementation Review
Avaliado em 13/01/2025
Positive. The staff have been very responsive.
Positive. The staff have been very responsive.
Vantagens
The program is very user friendly and the 24/7 support.
Desvantagens
I do not have any negative feedback at this time. We are in the implementation phase and it is going smoothly.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
User Friendly
Avaliado em 22/08/2023
Overall, our experience with OPUS has been great. I would highly recommend OPUS.
Overall, our experience with OPUS has been great. I would highly recommend OPUS.
Vantagens
I like that OPUS is user friendly. The format is logical and easy to understand. The support we have received from our Project Manager, [sensitive content hidden] has made the implementation process flow smoothly.
Desvantagens
The scheduling system does not fully meet our needs and has been more difficult to use. Specifically, we have encountered difficulties printing client schedules and distinguishing between new intakes and existing clients. We have been informed that updates are coming that may address some of our concerns.
- Setor: Sistema judicial
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Opus Implementation Review
Avaliado em 18/11/2024
Vantagens
The ease of use and straightforward set up for our Medical Department really helped implement a new streamlined process.
Desvantagens
Due to a high caseload of clients a couple of features we would have liked to see were auto-complete on certain medications and moveable pop-up windows.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
OPUS Review
Avaliado em 30/05/2023
Initially it was bit of a challenge, but it got better as we began to use the system and the bugs...
Initially it was bit of a challenge, but it got better as we began to use the system and the bugs were ironed out.
Vantagens
Initially is was a challenge getting started and once what we needed for implemented it is easy to use because it a Mental Health EHR and not a Medical EHR.
Desvantagens
Yes, I would like to be able to abstract that data that our organization need, not what is only available in the EHR system.
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use
Avaliado em 17/06/2023
All you will find in one page
All you will find in one page
Vantagens
Is a very friendly program for using. Everything is a click distance
Desvantagens
Some functions are hard to find and you have to fight a little
- Setor: Organização cívica e social
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
I love this program
Avaliado em 31/05/2023
Vantagens
This program has helped launch my other business an I recommend it to everyone
Desvantagens
It can difficult if you make it difficult but other than that it's easier software to use the platform that they offer in the way they list their softwares make it simple for you to choose and see the different items and rates and programs that they offer
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Opus is the very best in EMR for treatment centers
Avaliado em 16/09/2019
I was part of the original implementation of Opus. From the beginning, their staff laid out the...
I was part of the original implementation of Opus. From the beginning, their staff laid out the plan and executed as planned, always keeping us up to date on what they were working on. Because we wanted a very customized system, they assigned a customer success manager to our account, and I had a direct contact I could call any time. Every once in a while I still get calls from him asking if everything is going well. A truly well run operation.
Vantagens
I get everything I need at the click of a mouse or on my phone. Opus is user friendly and let's me keep tabs on what my staff is doing 24/7. I couldn't imagine using the EMR we had before.
Desvantagens
No cons to report. Everything has been working great and their support phone and email are always there to address issues when they arise.
- Setor: Serviços de Facilities
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easier Softer Way
Avaliado em 08/02/2022
I have enjoyed working with the software.
I have enjoyed working with the software.
Vantagens
Opus keeps me orgainzed but it can be improved for schueduling purposes.
Desvantagens
We could use a dashboard on the software that lets employee know what needs to done this day
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
If your EMR doesn't work like Opus, you need to switch
Avaliado em 16/09/2019
Software works as intended. We never had any issues that couldn't be addressed almost immediately....
Software works as intended. We never had any issues that couldn't be addressed almost immediately. I manage a team of doctors, nurse practitioners, nurses and medical staff in 8 states so it's important for me to have accurate and up to the minute information on what's going on. Opus allows me to do that.
Vantagens
Ease of use, customer service and use on my phone.
Desvantagens
Nothing to report. We've been pretty happy with Opus EMR.
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Outstanding and Getting Better
Avaliado em 19/12/2022
Setup went at our speed and we've been live now for about a month. Support is available whenever...
Setup went at our speed and we've been live now for about a month. Support is available whenever we need it - 24/7.
Vantagens
Virtually everything is customizable. The support and customer service is very responsive and helpful for all skill levels.
Desvantagens
Currently seems to be best for outpatient clinics. However, they are working with us to make enhancements for inpatient use.
- Setor: Clínica de saúde mental
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Great idea
Avaliado em 14/12/2022
Vantagens
It was easy and self explanatory , easy to follow and I think this is a great program to use in this field
Desvantagens
It took the internet awhile to load program