Avaliações do Whatagraph

Whatagraph

Ferramenta de relatórios de marketing tudo em um para agências digitais.

Classificação geral

4,4 /5
(82)
Relação qualidade/preço
4,2/5
Recursos
4,2/5
Praticidade
4,3/5
Suporte ao cliente
4,7/5

91%
dos usuários recomendam este app
Classificar por

82 avaliações

Dimitri
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good dashboarding solution, the best support

Avaliado em 24/08/2022

Scalable reporting and monitoring when compared to GDS, and a very friendly team!

Scalable reporting and monitoring when compared to GDS, and a very friendly team!

Vantagens

The software is excellent, it can do anything Google Data Studio can but comes with scalability and a great support team. All data connections are built-in, so no need for expensive third-party connectors.

Desvantagens

The development cycle is aimed at pleasing the greatest number of people, which means very specific requests might never make it.

Ellen
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Whatagraph is fantastic.

Avaliado em 25/09/2019

Vantagens

I like that you can include a number of different platforms in the one report. Our clients find this very easy to read.

I also like the fact that we can customise it however we want.

Desvantagens

The modules can be a bit fiddly. It would be good if while you're dragging and dropping, the existing modules can shift around based on where your mouse is. Kind of like when you move apps around on your phone.

Resposta do Whatagraph

Thanks for your feedback, Ellen! Passed it on to our product development team so they could take a closer look at the drag&drop feature.

Adina
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Good value for your money.

Avaliado em 01/10/2019

Vantagens

- User-friendly interface.
- Easy to add accounts and various channels.
- Ability to increase the number of sources for your team without the need to contact support (upgrade your membership).
- Automated reports.
- Email notifications in case one of the sources get disconnected.

Desvantagens

- The company is located in Europe and doesn't have 24/7 support. For someone working from Canada's West Coast, it is incredibly hard to get a timely response and support.
- Troubles with connecting social media channels due to various APIs. Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.

Resposta do Whatagraph

Thanks so much for your feedback, Adina! A 24/7 support is definitely something that we've been considering and will hopefully implement next year as the company grows. As for the API disconnects working super hard on fixing that as we know how much frustration it causes. It's hard to control what happens on the third-party's side, eg. Facebook, but we're absolutely aware of the issue as are trying to find other ways to prevent it from happening.

Guy
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great reporting software

Avaliado em 07/10/2019

Overall is a great reporting system, not many similar alternatives, I can see Data Studio as an...

Overall is a great reporting system, not many similar alternatives, I can see Data Studio as an alternative but it's far more complex and technical.

It's easy when you design a simple report, but when you are looking to create something big, it becomes frustrating!

Vantagens

Great list of data sources to pull from,
Ability to drill down into the data, segmenting, sorting, etc.
Great customer services, always been helpful and were deploying almost every suggestion we have requested.

Desvantagens

It could take hours to built reports, even if they are templated. We could spend hours on designing reports instead of analysing the data.

Resposta do Whatagraph

Hey, Guy! Thanks so much for your feedback. I'd love to help you speed up the process with report building, I'm sure we can find ways to speed up the process for you. Please reply to my email and we'll be able to figure something out.

James
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Time-saving agency reporting with fantastic customer service

Avaliado em 31/08/2022

Fantastic! Before Whatagraph we were using spreadsheets and downloading data from social media...

Fantastic! Before Whatagraph we were using spreadsheets and downloading data from social media channels. Whatagraph has easily reduced the amount off time we spend on reports each week and month, allowing us to focus on insights and recommendations.

Vantagens

Integrations with all the main social media channels we use for clients has provided some fantastic time-savings. This, alongside incredible customer service and relative ease of use, is what I like most about it.

Desvantagens

Having to manually download some data and use spreadsheets for some channel metrics (Twitter specifically) is very annoying but I understand that is an API issue that Whatagraph probably can't do much about. I'd also like to have slightly more flexibility on report design.

Coen
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Absolute time saver and clear adviser to crucial decisions that create real results

Avaliado em 25/11/2019

Just set and forget and wait on your inbox for the ​magic to happen.

Just set and forget and wait on your inbox for the ​magic to happen.

Vantagens

Bundling multiple channels,​ who have there own challenges to reveal cluttered metrics, into a clear readable report​.

Desvantagens

White​ labeling is restricted to just uploading an​ image. Would prefer a header with more options in design, layout, ​and content.

Resposta do Whatagraph

Thanks so much, Coen! Working on making white-label more flexible, your insights are greatly appreciated.

Nate
Classificação geral
  • Setor: Design gráfico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Great if you are heavily attached to SM

Avaliado em 20/09/2018

Vantagens

If you run a Social Media Agency this is THEE program to have. However, if you are not heavily attached to SM then it's true value may be lost. I love the interface and the ease of use. It has a ton of great analytics and they email you reports that would be super valuable if you were an agency that managed social media accounts

Desvantagens

This is probably the gold standard social media tracking. I think it is a fantastic program.

Gael
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

All tool every marketer should have.

Avaliado em 13/07/2022

I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks...

I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks from the customers I use it with. It’s just a really great tool.

Vantagens

The ease of use and deployment make whatagraph a must have in your Martech bundle. It allow you to monitor traffic and social plateform automatically and even send the report needed to your clients without you having to do the heavy lifting. Design is great and make the data easy to read for customers. Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time! Very professional and kind.

Desvantagens

I did not yet find something what limit my use but I’ll update my post if I do at some point.

Ricky
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Client Reporting Made Easy and Visually Pleasing

Avaliado em 26/11/2019

Very pleasing. Easy to use, clean reports, automation at it's finest!

Very pleasing. Easy to use, clean reports, automation at it's finest!

Vantagens

I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!

Desvantagens

All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.

Resposta do Whatagraph

Thanks, Ricky! We have some exciting releases planned for 2020 so stay tuned and hopefully, we'll take down the market together :)

jakub
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Whatagraph - awesome for social media ads reports

Avaliado em 08/06/2020

Vantagens

Functionality - there is all we need for Facebook ads reports (all metrics including custom conv. and diffrent atributtion models), support is really helpful, problem solving and fast answering, we really like it. No problem for them to ad special functionality if we need it.

Desvantagens

For now nothing. Everything seems to be great.

Marko
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Exellent and flexible tool

Avaliado em 26/08/2022

Vantagens

- Extremely fast and capable customer service
- Easy to customize for customer's needs
- Supports almost every channel

Desvantagens

-Traffic sources have been dropping from time to time.

Darjan
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cross-channel reports heaven

Avaliado em 10/02/2021

I'm satisfied with this tool and its opportunities. They are fastly developing and adding new...

I'm satisfied with this tool and its opportunities. They are fastly developing and adding new features that I'm keen to try on.

Vantagens

I work with several products at a time, running more than 100 campaigns. And of course, clients want to see it all. Here comes Whatagraph which gives me an opportunity to have all data in one place and in a visually appealing way. Reports are pretty, and it is easy for clients to understand them.

Desvantagens

Several times there were bugs that I had to report, but it was fixed.

Victoria
Classificação geral
  • Setor: Administração pública
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best tool ever

Avaliado em 20/01/2020

So easy to provide the Board and senior managers with the overall performance of our work

So easy to provide the Board and senior managers with the overall performance of our work

Vantagens

So easy to use and it is not costly - makes reporting so easy and I like that it compares with previous months or years

Desvantagens

Nothing - not anything not to like about this tool

Marvin
Classificação geral
  • Setor: Agricultura
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Awesome and Convenient

Avaliado em 10/10/2019

Vantagens

Easily accessible when you need to check up on your digital platforms performances on-the-go.

Desvantagens

For multi-source in the formula table, you can't seem to see which source is it pointing from and this often tends to bring a confusion wondering if you've/not added the source to the formula.

Resposta do Whatagraph

Thanks so much, Marvin! Working on streamlining the multi-source functionality. If you ever have any suggestions, let me know.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Whatagraph brings better visibility for Marketing KPI's

Avaliado em 17/03/2021

Whatagraph brings better visibility for metrics all around marketing department.

Whatagraph brings better visibility for metrics all around marketing department.

Vantagens

It's very easy to merge APIs from many different sources and the automation is great. You can have all data in one place and present it with one click during meetings.

Desvantagens

UI interface can be improved. It takes some time to setup first reports.

Jyothi
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Automate your reports

Avaliado em 11/02/2021

Really happy about it, I just set the report and it is automatically delivered to clients. Easy...

Really happy about it, I just set the report and it is automatically delivered to clients. Easy breezy :D

Vantagens

Being social media manager I need to work a lot with creatives. Regarding that I was looking for a reporting platform which would show all of the post pictures and rank it from the best performing to worst. I did not find anywhere else this feature, but Whatagraph has it. Reports visually are very pretty, I think anyone can understand what I want to represent with it as it is so clear from the colors pallet and bars.

Desvantagens

It took me some time to master this tool. There are a lot of functions and trying them all was a bit overwhelming.

Indre
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great value for money

Avaliado em 26/02/2021

Vantagens

There's value here for every member of the marketing team.
Informative graphs, all information can be displayed visually, easy to interpret.
Easy to set up.

Desvantagens

Some integrations are missing, like Pinterest and some other data-based marketing tools.

Ashley
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Whatagraph

Avaliado em 20/09/2019

Using Whatagraph has helped show clients the value of the marketing we are doing for them, while...

Using Whatagraph has helped show clients the value of the marketing we are doing for them, while easily showing them all the stats they care about. I also love that whenever I have a question/issue, the whatagraph support team is quick to get back to me with an answer/solution.

Vantagens

I really like the ability to integrate all the platforms I market to, into one easy to read report for my clients.

Desvantagens

Nothing stands out as a dislike, it is expensive but worth it.

Resposta do Whatagraph

Thanks for the review, Ashley! Appreciate your loyalty and kind words.

Avaliador Verificado
Classificação geral
  • Setor: Fotografia
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Helpful if you are handling many kinds of reports and pulling data for various clients

Avaliado em 07/09/2018

Used the trial version to test if it would make sense to implement it within our workflow, but...

Used the trial version to test if it would make sense to implement it within our workflow, but decided against it after all.

Vantagens

So I guess the main point of this software is for it to be used by marketing agencies or marketers that handle a fair amount of clients and find themselves spending a lot of time reporting about their efforts and results. Otherwise, it wouldn't make much sense to pay for this. The pros are the fact that data is gathered automatically once you add the different channels and very intuitive and nicely presented graphics for it to be displayed.

Desvantagens

Although I didn't have a lot of different data points to show, I did find a couple of discrepancies which raises the question... is one supposed to be checking up on this when used at a larger scale? I guess it could have been a minor bug too, but I did not find much use for it after the trial since I am not actively handling many clients at once.

Charlotte
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good reporting software, instant responses from Customer Service team

Avaliado em 10/10/2019

We do our monthly reports for our clients with whatagraph. Best tool we've used so far.

We do our monthly reports for our clients with whatagraph. Best tool we've used so far.

Vantagens

Instant responses on chat from the whatagraph team, always very helpful and on hand.

Desvantagens

Can be quite glitchy sometimes and takes a while to get used to.

Resposta do Whatagraph

Thanks so much for your feedback, Charlotte! We're aware of the glitches and are constantly working to make sure they don't reappear again. Feel free to reach out if you ever encounter some prioblems.

Nikola
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

What a time saver!

Avaliado em 07/10/2019

From start to finish it has been an amazing experience, from the sales to the support - 100%

From start to finish it has been an amazing experience, from the sales to the support - 100%

Vantagens

I found Whatagraph at a time when I was frustrated at how long my client reports were taking each month and cutting into my bottom line when it came to staff time allocation. Our reports were taking hours to collate all the data from the different software packages and to include in the report. Now it takes no longer than 20 minutes, as the report just automatically pulls the data in the report each month in an easy to read format. Love it!

Desvantagens

Sometimes it can take a while to download a pdf copy of the report as it pulls the data. But the response from their chat help is awesome and it is always fixed promptly if need be.

Resposta do Whatagraph

So glad to hear that, Nikola! I hope Whatagraph will continue to satisfy your reporting needs. Let us know if there's anything you're missing from the platform.

Marc
Classificação geral
  • Setor: Administração pública
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Amazing service for my clients which saves me a lot of time

Avaliado em 20/06/2018

Vantagens

The automated reports are very easy to understand and have graphics which even non IT persons can relate to.

Desvantagens

It's missing a dashboard kind of functionality for the current actual state of things being measured. The reports are great, but I would like to have a had a `current view as well

Antoine
Classificação geral
  • Setor: Pesquisa de mercado
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great tool

Avaliado em 08/02/2021

My overall experience is really positive!
Whatagraph allowed us to increase the conversion rates of...

My overall experience is really positive!
Whatagraph allowed us to increase the conversion rates of our marketing campaigns.

Vantagens

I loved the UX and the simplicity!
When I signed up, I could start using the tool in just a few minutes, which is really nice for this kind of tool.

Desvantagens

I would enjoy even a lower price.
Actually, it's valuable cause the tool is very powerful. However, the price might be even lower.

Ronnie
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

High quality, visual based reporting software. Highly recommend

Avaliado em 03/10/2019

Vantagens

The modern style and visual focus are great to illustrate performance to clients.

Desvantagens

I don't believe there's anything major. I would prefer more integration with ecommerce analytics.

Resposta do Whatagraph

Thanks so much, Ronnie! Working on a couple of new integrations as we speak :) Will update you once they're out.

Neil
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy reporting software

Avaliado em 20/03/2021

Good, customer support really helped a lot.

Good, customer support really helped a lot.

Vantagens

Easy to start and use. A good way to optimize and automate your reporting routine.

Desvantagens

The amount of features could be frustrating at times.