Avaliações do Square Online
Square Online
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301 avaliações
- Setor: Medicina alternativa
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
I made a quick website since I was already using their POS and appointments
Avaliado em 14/07/2022
Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and...
Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and integrates with a decent amount of third party apps.
Vantagens
I like how easy it was to create a simple website that looks good and works well with little issue.
Desvantagens
Square Online is meant to go along with their other services, such as POS, inventory management, online shops, appointments, etc. It's not trying to be highly customizable, but it is just customizable enough to do a fine job for most small businesses.
Alternativas consideradas
SquarespaceRazões para mudar para o Square Online
I needed something fast with a short learning curve.- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Square Review
Avaliado em 16/06/2021
Been using Square online in terms of website building, CRM marketing and getting clients on board...
Been using Square online in terms of website building, CRM marketing and getting clients on board with a subscription service.
Vantagens
Really enjoy the point of sale software & hardware, the invoicing ability and the CRM tools that are available with the marketing tools that you can subscribe for.
Desvantagens
The inability to do instant transfers until you've processed a certain amount of payments, payroll fees being deducted per payment versus per service.
Alternativas consideradas
Wix, WooCommerce, PayPal, Clover, WordPress, Stripe, Squarespace e QuickBooks OnlineRazões para mudar para o Square Online
To combine all of those needs and be able to have a process whereby I can pay people, build a website and process invoices.- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Tech malfunctions. Money kept.
Avaliado em 03/02/2023
My wife and I run a business which has a trust account connected to Square. We signed up and had...
My wife and I run a business which has a trust account connected to Square. We signed up and had one of our client made our first transaction. Square put money on hold in March 2022 and still keeps it. We have called Square for a resolution and they keep telling us that their technology malfunctioned and they are looking into it. The amount our client paid was almost $20,000, which was supposed to be used to rent their home. Imagine the frustration when that rent wasn’t happening and Square keeps the money for almost a year!! Then Square representative said the money was finally available and will be deposited to our bank. But instead, Square tech tried taking another almost $20,000 from our bank! Thanks to Bank of America who blocked the transaction as fraud. Square is a fraud indeed!! Now our Square account shows zero balance and we still did not get the money to refund to our client. What a sham! They say they are in technology business….
Vantagens
Nothing. It blocked the very first transaction and we had no chance to experience it. No reason was explained to us other than technical difficulties.
Desvantagens
Malfunctions from the very first use and for almost a year. Scary. Over $20000 kept by Square for no reason and with no explanation.
- Setor: Aparelhos médicos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Convenient and simple!
Avaliado em 27/10/2024
Sometimes I’m not always at the office and need to take debit or credit card payments. Square...
Sometimes I’m not always at the office and need to take debit or credit card payments. Square online is so simple to use and so convenient! Low prices also!
Vantagens
The ease of taking debit/credit payments anywhere !
Desvantagens
Nothing I don’t like about Square online !
- Setor: Fabricação de alimentos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Excellent Product with Hidden Costs!!
Avaliado em 25/10/2022
Functionality of the website and operation is excellent. Customer service and knowledge of staff ...
Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.
Vantagens
I loved how easy everything was and that it was very similar to the way Apple products work.
Desvantagens
There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.
Alternativas consideradas
ShopifyRazões para mudar para o Square Online
We only use Square for selected customers at certain festivals.- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Review For Square
Avaliado em 22/06/2021
Great ! Experience and they are top the line merchant services that I have ever known.
I look...
Great ! Experience and they are top the line merchant services that I have ever known.
I look forward to more upgrades like Weebly and more of their great , convenient , easy to use, feature and services.
Vantagens
The merchant service fit my business industry, products and services. The upgrade of services and feature are awesome!
Desvantagens
Need a easy shipping on the online website shipping admin with the weight, shipping prices and a easier one time payment link just for businesses without the campaign because it is political. So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what ever business sales amount of a purchase over 50,000.00 each transactions. I have to make partial payments through the website for one purchase transaction (For Example: if a sale is 115,000 and the transaction only excepts 50,000.00 per transaction; so there will have to be 3 purchase transactions. That's horrible. I need only one transaction per purchase at any price and they can still add other purchases if selected and add to total.
- Setor: Medicina alternativa
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Tool built for small business owners who need a simple, effective system
Avaliado em 10/05/2024
Overall my experience with Square Online has been really positive. It's made my business more...
Overall my experience with Square Online has been really positive. It's made my business more stream lined and professional and helped me stay organized and on top of customer management and invoicing.
Vantagens
I have been using Square online to run my small business for eight months now and it has been extremely helpful. I use it to input all of my customers information and quickly and easily build out invoices for them, send invoices, accept payments and send customers receipts. I run a service-based business where I have to travel to and from my clients, Square has allowed me to set up and use their item catalogue so that I can bill all of my services on the fly and send to my customers even while I'm out of the office on my mobile device. It allows my customers to make payments to me easily, so I don't even have to have a part in the payment processing and takes out one more step for me as I am travelling to the next client.
Desvantagens
I wish that it had a little bit more customization and design for my invoices and would allow me to personalize the messages it sends to my customers. I'd like to have more of my social media highlighted on the invoices and ways for my customers to connect with me more. I also which that Square was a little more tailored to service based businesses, as the items list always shows as an inventory item and asks about shipping, which is not something I need for my business and I wish I could tailor the experience to my service based business better.
- Setor: Cosmético
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Square Online from a Salon's Perspective: A Mixed Bag
Avaliado em 28/03/2024
Vantagens
Square Online has been a boon for our salon's transaction management and e-commerce. Its user-friendly interface allowed us to quickly adapt, facilitating smooth credit card payments for our customers. The platform's robust analytics have been key in overseeing profits and tax, offering clear insights that guide our business decisions. Additionally, the seamless integration with Square's ecosystem streamlines operations, from inventory management to customer payments, enhancing overall efficiency and the customer payment experience.
Desvantagens
However, Square Online isn't without its drawbacks. Customization of the online store is somewhat limited, posing challenges for salons looking to create a unique online presence. While it performs well for basic e-commerce needs, those requiring deeper customization or unique branding might find it lacking.
- Setor: Consultoria de gestão
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
All Square, but will Shop-If-I have a need/opportunity to try a different provider 😉
Avaliado em 08/09/2023
Overall, each individual component part is quite strong. And several of them do work quite well...
Overall, each individual component part is quite strong. And several of them do work quite well together when aligned with the more common use cases (e.g. accepting bookings for a hairstylist followed by in-person payments, or estimates and invoice management for a service business). However, as you start layering in additional complexity or are looking at less common needs/applications, the simplicity that is arguably its core selling feature in the beginning ends up working against it as you start to feel like you've got "lots of different things, in lots of different places, and some of it is repetitive but isn't always, and some of it syncs automatically but sometimes not, and........" well... you get the drift.
Vantagens
Overall, they offer a robust service suite with sleek POS tools, a clean end-user UI, strong inventory management, and offer a strong, trusted brand name in the market.
Desvantagens
I get the impression Square is best suited for rather "single-dimensional" businesses -- when you start to get into more dynamic and multi-faceted distribution channels, order types, variable inventory and order process flows, etc., it starts to feel a bit clunky.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Love Square
Avaliado em 17/06/2024
Vantagens
I’ve lived using square products. They’re very easy to navigate and set up
Desvantagens
Sometimes I wish the mobile app had all the same features as the web but doesn’t hinder me using it
- Setor: Alimentação e bebidas
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use, flexible and intuitive
Avaliado em 15/06/2021
Nothing but thumbs up overall. We have used several other POS programs and by far think the value...
Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.
Vantagens
Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.
Desvantagens
I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.
- Setor: Alimentação e bebidas
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I love this site and it's features
Avaliado em 16/06/2021
I love how overrall easy it is to use Square from the initial taking of payment, organization of...
I love how overrall easy it is to use Square from the initial taking of payment, organization of reports and invoicing and the value you get for a nominal price.
Vantagens
Great value for the money, templates make starting up easier than you can imagine, time saving and organization right at your fingertips.
Desvantagens
Some editing features are difficult to understand when adding pages or sections to online platform. Would like to see more instructions or easier to understand instructions when adding products and customization to pages and sections.
Alternativas consideradas
PayPalRazões para escolher o Square Online
I did not like the cost of the fees associated with PayPal nor did I like the invoicing as compared to Square.Software anterior
PayPalRazões para mudar para o Square Online
Easier to use, better invoicing, better and more widely used devices for payment and a brand everyone knows.- Setor: Editoras
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Square Online-Best Solution for Small Business ECommerce
Avaliado em 14/07/2023
Vantagens
That it integrates with all of the other Square Products. I love I can access it from my mobile device.
Desvantagens
The connectivity can be spotty at times and it can crash on mobile devices at inopportune times.
- Setor: Roupa e moda
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Square online for small business makes life easier
Avaliado em 02/09/2023
This makes everything easier for my small business.
This makes everything easier for my small business.
Vantagens
This makes my everyday life in my small business so much easier
Desvantagens
There is nothing to dislike on square online
- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Square Online
Avaliado em 26/01/2024
Vantagens
This is a great way to help me and my customers with easy payment. i have never had a complaint. I have also purchased stuff from others that use square and its just wonderful for everyone.
Desvantagens
I dont have many cons, the easy of Square Online is so fantastic
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Convenience at your fingertips!
Avaliado em 15/02/2023
Overall, my experience with Square has been extremely positive and I would highly recommend this...
Overall, my experience with Square has been extremely positive and I would highly recommend this system to a company who needs something simplistic.
Vantagens
Square is great at on-the-go ordering and managing. I love the simplicity of the app and the features it comes with for balancing receipts and metrics.
Desvantagens
Other than it costing a bit more than most to start up, it's worth the money to do it!
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great for demand, service fees are alot
Avaliado em 13/02/2023
For organizations that offer services, we require a credit card method of payment, which is why...
For organizations that offer services, we require a credit card method of payment, which is why square works well for us. Ideally, the fees would be less. Or even if Square knows we are a non-profit organization, there would be a less expensive fee option. It is however a great system to create invoices and send for payment.
Vantagens
It is great to be able to use Square to offer a credit card payment option for our clients.
Desvantagens
It is not easy to navigate through the Square dashboard. There are so many things you can do. I often have to go to help or google to figure out how to make something work, for example a 'buy now button.'
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great for Small Business
Avaliado em 10/02/2023
Vantagens
Easy implementation for small business. Tracks orders & handles in person transactions well. Great tool for a small company getting started.
Desvantagens
Designer is a bit more clunky than similar platforms like Squarespace or Shopify but it does the job well.
- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Square reminds me of Google when it was an early start up
Avaliado em 15/06/2021
Square has been a game changer for me in terms of running my business. I worked with professional...
Square has been a game changer for me in terms of running my business. I worked with professional developers to try to come up with a website in which I could sell my artwork and it was impossible. Square has allowed me to have a great portfolio and shop that is affordable and simple to use. You're doing great, and I have been very happy with the incremental improvements over time.
Vantagens
Square reminds me of Google when it was an early start up - I say this because I remember how clean and polished google was compared to other search engines and tech companies at the time. Square is no different - they have things down to a science, and make it extremely easy to sell items and run a business. There is no other service like it. And I appreciate that they don't gouge the price with fees and confusing extra subscriptions like Ebay or Etsy. That would be a major turn off for me. Simply put, I love how clean Square is to use. No Drama.
Desvantagens
I wish there were more website templates to choose from, but this is a minor complaint. It's really a good service either way. Also, it would be nice if Square could allow for purchases of direct downloads. This has been a feature in the works for literally years and I think it should be a priority. Artists like me can't sell printables or patterns until this feature is reinstated!
- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Square Online Exceeds Expectations
Avaliado em 16/06/2021
Square online continues to impress me. The website looks good and is easy for a customer to use. I...
Square online continues to impress me. The website looks good and is easy for a customer to use. I don't have to spend a fortune on it and I don't have to be tech savvy!
Vantagens
I love that everything is integrated! The POS, mobile and website it is a GREAT value for the cost! I also love that the software is continually improved upon to make the systems even more seamless.
Desvantagens
Amazingly, the con is also all of the integration. It took me several phone calls to figure out how I could allow a 3rd party to help me with the SEO aspect without giving them the keys to the ship! I did finally reach someone that helped me with that but in the end, I decided that putting so much thought into SEO is slightly overrated and I decided to just utilize the default and write great descriptions in the first place.
- Setor: Editoras
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Square Is The Perfect Site For Publishing
Avaliado em 15/06/2021
I have used Square almost from the moment I founded our press. It is easy to navigate, easy for a...
I have used Square almost from the moment I founded our press. It is easy to navigate, easy for a web master to add or subtract books, and so easy for our readers to purchase a book or even many books at one time. The site feels very safe to both us and to our purchasers. I also particularly like how quickly payments come in and are clear. I gave up other sites when I began to employ Square. I can't begin to say how very happy I have been with Square in infinite ways!
Vantagens
In the world of publishing, there are countless ways to access or sell books and magazines. Square makes it easy to place a book up for sale on our site, with full description. Too, the purchasers are able to access the book for purchase even if they are not very familiar with computers or purchase sites.
Desvantagens
It might be a tad easier to work with a template that allows for some changes editorially. For example, there is not a Free Shipping button.
- Setor: Restaurantes
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Long Times Square Supporter
Avaliado em 15/06/2021
Pretty great for all the years we have used it and it has improved since we started using it!
Pretty great for all the years we have used it and it has improved since we started using it!
Vantagens
Easy to setup - and easy to train staff!
Desvantagens
Customer merging issues, some reporting issues
Alternativas consideradas
CloverRazões para escolher o Square Online
Cost and better techRazões para mudar para o Square Online
Easy to understand and could use on tablets- Setor: Alimentação e bebidas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to Use for Professional New Small Businesses
Avaliado em 15/06/2021
Overall, I’ve been pleased with my experience with Square. I was glad to be able to re-negotiate my...
Overall, I’ve been pleased with my experience with Square. I was glad to be able to re-negotiate my processing fee earlier this year, and the online store was really helpful during the beginning of the pandemic.
Vantagens
My business features both a retail store and a distribution branch, and being able to manage both areas of my business through Square has been wonderfully helpful, especially during my first year of business. The user interface is intuitive and easy-to-use for my staff, and adding and deleting items from the sale screen is quick and easy. Keeping my distribution items separately categorized and off of the retail display makes managing both parts of my business even easier.
Desvantagens
I’ve had some issues with taxes being calculated properly, as I have tax applied to some items and not others. When I calculate what this should be on my own versus what Square says, the numbers haven’t always matched up. Also, getting photos to appear on the same item across devices (Square register, Square app, Square online) hasn’t always worked and has required me to upload the image for a second time or to change the image format.
- Setor: Varejistas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Business Management all in one place!
Avaliado em 15/06/2021
Love that I can track all inventory in my brick and mortar and online all in one place without...
Love that I can track all inventory in my brick and mortar and online all in one place without extra work. It all happens in the background, and I can focus on other areas of business. Recently added employees and began using payroll. Makes life so simple to track employee hours, maintain schedules, and complete payroll with just a few clicks. It even reminds me to complete my payroll, which I am sure my employees appreciate.
Vantagens
As a small retail business that is growing rapidly, Square has given me the ability to start with basics and expand as my business has grown. Love that I can manage inventory, marketing, payroll, my online store and loyalty program all in one place. Such a time-saver.
Desvantagens
The online store features have continued to grow this past year, but even being fairly knowledgeable about web design, it has taken some time to find ways to add bells and whistles that take the website to a more professional level.
- Setor: Roupa e moda
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Weebly, best of online platforms!
Avaliado em 15/06/2021
I originally started with Weebly, in 2005, when I moved to Durango.
I was using FatCow’s service....
I originally started with Weebly, in 2005, when I moved to Durango.
I was using FatCow’s service. It was better than what others they offered.
Then, when I went back in business, I noticed Square had purchased Weebly!
I was in as soon as I could get it started!
Ive been pretty happy so far with service and product.
Vantagens
Ease of use and adding inventory is a snap!
Desvantagens
Could have a few more templates for the pages.