bsport

4,4 (241)
Escreva uma avaliação!
Gestão empresarial para academias de ginástica estilo boutique.

Classificação geral

4,4 /5
(241)
Relação qualidade/preço
4,1/5
Recursos
4,2/5
Praticidade
4,2/5
Suporte ao cliente
4,6/5

88%
dos usuários recomendam este app
Classificar por

241 avaliações

Patrick
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very useful booking system for a Pilates studio

Avaliado em 18/10/2023

A great experience so far as I am new to bsport. I had a very good and informative Demo with...

A great experience so far as I am new to bsport. I had a very good and informative Demo with [sensitive content hidden]
. He understood the needs of the studio right away and he showed me how the Bsport software would help with my business . Excellent on boarding training with [sensitive content hidden]
which is always there to help me with anything I need with the software . I am also happy to know there is a follow up on how I am getting on with the software Thanks to her for a great support. I am enjoying the software and I don't regret that I have done the switch.

Vantagens

Marketing , communication and reporting. Very easy to use and have various functionalities that help my business. A very modern software. I love the intercom when you need help.

Desvantagens

The App as a Teacher log in. eg: To be able to check in a member for an appointment as Present or Absent. Would love to do more with the App.

Resposta do bsport

Dear Patrick,
Thank you so much for taking the time to provide us with some feedback; it is very much appreciated!
It has been a real pleasure working with you thus far, and I look forward to supporting you and your Pilates Studio as your Account Manager
Thanks again for your time and trust!
Kind regards,
bsport team

Rupert
Classificação geral
  • Setor: Esportes
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Power of Boxing

Avaliado em 18/10/2023

Further to the above the experience has been superb and I can't recommend them highly enough. I am...

Further to the above the experience has been superb and I can't recommend them highly enough. I am big on customer service and all my questions have been answered either by chat or zoom call within a matter of hours. The clients have enjoyed the new system too which is equally important, particularly for retaining our client base and attracting new customers.

Vantagens

I believe bsport is a step up from our previous booking platform, Zingfit, and has a more modern feel to it, coupled with outstanding customer service.We are a very small business that has taken a hit since the pandemic and bsport were the most understanding, out of every potential company we spoke to, in terms of the platform and the setup we required. They were the only ones to show willingness to meet me in person, which speaks volumes about the integrity of the company. They also made sure that the transition was effortless too.

Desvantagens

There are a few features that I would like to see included going forward but I have been told that these are in the pipeline and will therefore hopefully be implemented next year.

Alternativas consideradas

ABC Glofox e Mindbody

Razões para escolher o bsport

Zingfit decided to put up our price to a level which would have made it difficult to survive as a company.

Razões para mudar para o bsport

Pricing primarily and then we believed the booking platform was exactly as we needed it, knowing that they would also strive to develop it going forward to meet out future requirements.

Resposta do bsport

Hi Rupert,
Thanks for your feedback and for going through the migration and onboarding process with me. It's been great working with you so far, and we expect to keep upgrading the platform and our service. We have taken into account your requests to improve the system and will work on having that ready as soon as possible!
Kind regards,
bsport team

Nadine
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

The Masonry

Avaliado em 08/09/2023

It has been good so far. A lot of confusing work in the back office and I feel like processes take...

It has been good so far. A lot of confusing work in the back office and I feel like processes take a lot longer and are quite convoluted where they don't need to be! The costumer support has been brilliant so far!

Vantagens

The customer communication has been brilliant. I have run in to numerous issues so far that have been solved quite quickly or explained to me. The response time has been great so far.

Desvantagens

Integration for website is not great and very fiddly. The app is not great for users and is quite confusing.

Resposta do bsport

Thank you for your review and for sharing your feedback with us. We're delighted to hear that you've had a positive experience with our customer communication and our prompt response times.

We also appreciate your constructive criticism regarding the integration for the website and the user-friendliness of our app. We understand the importance of making these aspects more efficient and user-friendly, and we are continuously working on improvements in these areas.

Your feedback about the back-office processes is duly noted. We are committed to streamlining our processes to make them more straightforward and less time-consuming, where possible.

We are pleased to hear that our customer support has met your expectations, and we will continue to provide you with the best assistance possible. If you have any further suggestions or need assistance with anything else, please do not hesitate to reach out to us. Your input is invaluable as we work to enhance your experience with our service.
bsport team

Sven
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Very convenient and friendly booking and client management system for fitness studios

Avaliado em 04/08/2023

Am very happy with the experience - love that I can always relay on the communication from the...

Am very happy with the experience - love that I can always relay on the communication from the BSPORT team and that there are always improvements happening.

Vantagens

The look and feel of the product is very friendly and also easy to understand. Very good integration with our webpage and also use of the client side of the system. Very good client profiles and payment processes, easy reports. What I like most is the very good client relations - always get a quick answer, tutorials are constructed very well and I always get an answer to my feedback or question.

Desvantagens

There are some tweaks that could be better, but as the program is constantly worked upon then cant even bring out any issues here. Was a bit complicated first to switch from MINDBODY but it is very easy and after few tried understood well what are the core differences and now the system works even better.

Resposta do bsport

Hello Sven,
Many thanks for your nice feedbacks. We are really happy to see your enthusiasm regarding bsport.
It was a pleasure to exchange with you the other day. Please let us know if you need anything, I would be happy to help !
Many thanks for your time.
bsport team

Lindsey
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Rebel Circus and Bsport - Brilliant

Avaliado em 29/02/2024

Really really.happynwoth bsport, after doing demos with glofox, Mindbody, punchpass and another,...

Really really.happynwoth bsport, after doing demos with glofox, Mindbody, punchpass and another, bsport had all of the functions we were looking for, it spoke our businesses language. Ontop of that, as a bit of a digitally phobic being, the onboarding process was so easy and smooth. I really can't recommend them enough, especially for the price, which after demoing so many to find out the price was astronomical, it shows that bsport has it's priorities right in both pricing, customer care and studio needs. Bravo Bsport

Vantagens

- the onboarding process, the team that helps, [sensitive content hidden] is absolutely fantastic, responds so quickly.and efficiently, a lot of the time with videos which as a dyslexic is phenomenal. So easy to get help if an issue. Scheduling is very easy, setting up memberships and repeated bookings, so so easy!!
The tutorial library is also so useful!

Absolutely brilliant

Desvantagens

A little hard to find things by clicking about- some specific processes need to be understood before using but that's just learning a new software!

Resposta do bsport

Dear Lindsey,
Thank you sincerely for sharing your feedback.
It has truly been a joy to collaborate with you recently. Witnessing the development of your studio and your satisfaction with our platform has been immensely gratifying. I deeply value the dedication you've shown throughout our onboarding process. Your adept use of the platform is a testament to your effort, and I sincerely hope that partnering with Bsport has made your journey smoother with The Rebel Circus.
Please remember, we're always here to support you. Thank you once again!

Risa Nathalie
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Big thumbs up for Bsport + Team!

Avaliado em 05/08/2024

The team especially [sensitive content hidden] were incredibly helpful from the very beginning,...

The team especially [sensitive content hidden] were incredibly helpful from the very beginning, engaging on zoom calls, running through various tools + procedures and always answering questions and showing us "how to" videos to simplify everything. What we appreciated the most was [sensitive content hidden] patience and immediate action to get the app + dashboard up and running + her eagerness to always look for solutions. The team at bsport are still helping us daily and the chat tool has been very helpful.

Vantagens

The entire app/dashboard is organized and simple to use. We enjoy seeing our numbers go up, classes getting booked and seeing the various stats. Great to work with a platform that has everything we need including webshop. The quick chat replies are highly appreciated

Desvantagens

The configuration and merge between our website and bsport took a little longer than we hoped with many emails back and forth between our web designer and bsport. However [sensitive content hidden], was yet again amazing and helped to fix a lot of the bugs.

Resposta do bsport

Risa, Nathalie,
Thank you so much for your fantastic feedback—I'm thrilled to hear it! I'm really excited to see on how your studio will grow, and I have no doubt that you'll achieve your goals.
Kindly,
The bsporteam

Shereen
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I would highly recommend Bsport!

Avaliado em 15/11/2023

My overall experience has been excellent, the onboarding process was faultless and the system works...

My overall experience has been excellent, the onboarding process was faultless and the system works very well from both ends and they are constantly adding new functionality and evolving.

Vantagens

The staff at Bsport are extremely helpful, knowledgeable and attentive to all your individual needs, they really are excellent! The system is intuitive and user friendly and they are continually improving and evolving it to further meet their clients needs.

Desvantagens

I think the marketing features needed some evolving but all credit to the team at Bsport they took feedback constructively and have now taken steps to improve the marketing functions.

Resposta do bsport

Hi Shereen,
Thanks for your feedback and for going through this journey with us since almost the beginning! It's been a pleasure working with you so far, we understand your business better and are looking to continue to improve the platform continuously. We have taken into account your requests to improve the system and expect to implement them soon!
Kind regards,
bsport team

Shelly
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

The most friendly booking platform out there!

Avaliado em 15/12/2023

Vantagens

Overall Bsport is easy and friendly to use. It's more technologically advanced than many other booking systems. Their representatives (especially [sensitive content hidden]) are also helpful and polite when I reach out for support.

Desvantagens

There's no phone number to talk to customer service. And due to the time difference between NYC and France, sometimes I need to wait for a few hours or the next day for response. There're a few features that are lacking with the system, such as sending out an auto reminder email to teachers who're subbing; select exact dates needed to process the payroll instead of having to select a whole month. The feature I need the most is to have clients stay on our website to complete the check out process, without having to go to the Bsport page.

Resposta do bsport

Hi Shelly,
Thanks for your feedback and for your positive comments! It's been a pleasure working with you so far, and we expect to be by your side as you expand your business in the future. We constantly look to improve and have taken into account your requests to add new features to the system.
bsport team

Souad
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A 5 star Experience!

Avaliado em 18/09/2023

The support team behind B Sport is nothing short of amazing. They are incredibly responsive and...

The support team behind B Sport is nothing short of amazing. They are incredibly responsive and have consistently demonstrated a genuine commitment to helping their users succeed. Any questions or concerns I've had were met with prompt and insightful responses, making me feel valued and supported.

Vantagens

One of the features I appreciate the most is the messaging and emailing capabilities. These functions have streamlined communication with members and staff, making it much more efficient than previous systems I've encountered.

Desvantagens

In terms of drawbacks, I honestly can't find anything to complain about. B Sport has met or exceeded all my expectations.

Resposta do bsport

Dear Souad
Your positive feedback puts a smile on our faces! :star2:
Thank you for choosing and trusting us.
Your satisfaction is our greatest reward. We look forward to serving you again in the future!
bsport team

Fatima Mohammed
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Review from a business owner's perspective

Avaliado em 27/12/2022

our customized app constantly crashes for users, finances is hard to verify since we have to...

our customized app constantly crashes for users, finances is hard to verify since we have to manually do it, nothing is automated.

Vantagens

The price we pay was cost effective, however the clients are suffering the most.

Desvantagens

analysis on finances, and app quality, and payment gateway.

Resposta do bsport

We would like to thank you for sharing this review as they are precious and help us to improve. We wish to have received your feedback sooner as we would have put all our efforts towards finding the best solutions. A team member will contact you shortly in order to review everything together and be sure that we will do our best to reach a higher level of your satisfaction. Thank you again for the trust we're putting into us!
bsport team

Tania
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very satisfied with Bsport after having worked with other online booking systems

Avaliado em 25/07/2023

I like that clients receive automatic emails we have created, description of packages I well...

I like that clients receive automatic emails we have created, description of packages I well visible and as I wrote before Bsport takes into account clients' feedback and wants to improve consistently.

Vantagens

Together with my colleague we find that it easy to use, it also have several features and it shows that there is very often an update. I personally really like that Bsport take into account clients' feedback

Desvantagens

How to make some appointment passes only visible to existing clients, tags And how to have the app also available for administrators

Alternativas consideradas

Eventbrite

Razões para escolher o bsport

I wanted to change, I was not satisfied with their service

Software anterior

Mindbody

Razões para mudar para o bsport

They took the time to explain clearly their service New company which wants to grow, brainstormed during and after covid with the new market.

Resposta do bsport

Hi Tania,
It was great to catch up during our last call, we're glad that you and your business are doing well. Thanks for your feedback and for taking the time to let us know what you value from us, and where would you like to see some improvements. We are glad that the software and our service has met your expectation so far, we will work to keep this partnership going for a long time!
About the things you would like us to develop such as the tags for appointment passes, we will continue working on this, so you can enjoy even more the platform. Don't hesitate to contact us if you need anything!
bsport team

Caroline
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Stand-out studio management

Avaliado em 25/03/2022

When it comes to cons, BSPORT is very quick in their responsiveness. They update the system very...

When it comes to cons, BSPORT is very quick in their responsiveness. They update the system very often and always work to approve.
Also, the support desk is easily accessible and they are very helpful in setup and implementation.
The fact that it is a very manageable software, which is constantly renewing and improving, with multi-platform access and great support services, makes me a happy client.

Vantagens

This product makes an impact with all of its branded features, plus studio management is made simple despite many many features and functionalities.
For me the most stand-our feature is the billing & invoicing. The system is very smart regarding unpaid or disputed membership fees, plus sends out automatic notifications regarding this feature when required.
in a close second, it’s the fact that group sessions, private sessions and workshops are included in one software.
The product also looks great and is very accessible on the client/user end.

Desvantagens

Some features still need to be build-up more. There is no easy way to filter members, or to free up a spot with an absent client.
We have had clients in the past before who created double accounts just to purchase a trial class twice. A notification for when it looks like this is happening is the biggest feature I’m currently missing.

Resposta do bsport

Thank you for your great review! We are really glad that you're enjoying the system and that you've taken the time to explore all the different features and functionalities.
Regarding the options you're looking to filter members and free spots when a customer is not present, we look forward to develop more personalization and freedom for our clients in the future.
Your feedback is what makes us get better every day, we move forward expecting to keep to amaze you every step of your journey with us!

MIchael
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Top software with fast development

Avaliado em 31/10/2023

Overall i am really happy witrh choice i made coming other softwares i used( Acuity, Fitogram)....

Overall i am really happy witrh choice i made coming other softwares i used( Acuity, Fitogram). Bsport is not perfect, but they are fast evolving and are open too ideas

Vantagens

-Frequent Updates
-Fast customer Support
-open API
-Almost every Scenario can be modeled in bsport

Desvantagens

-Webhook URL Maximum too short
-No 2 Way Synchroization with office 365

Resposta do bsport

Hello Michael,
Thank you for taking the time to give us feedback. It is a pleasure to work with you and we will continue to improve the platform and our service to meet your expectations.
Thank you again for your time and trust!
bsport team

Lydie
Classificação geral
  • Setor: Formação profissional e coaching
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

MLN review

Avaliado em 17/11/2023

Easy & perfect for fitness world . Many details than other app don’t have .
Perfect to link...

Easy & perfect for fitness world . Many details than other app don’t have .
Perfect to link customers / calendar / teachers / group / private & ACCOUNTING

Vantagens

My feedback & my customer service with my only one interlocutor : [sensitive content hidden] . Awesome guy .

Desvantagens

The time for the payment on our account

Resposta do bsport

Hi Lydie,
Thank you so much for taking the time to share your feedback!
We’re thrilled to hear that you had a positive experience with our software, bsport, and that you found our customer service to be awesome.
We strive to provide top-notch customer service, and your kind words motivate us to continue delivering the best experience for our users.
Kind regards
bsport team

Jasmine
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Bsport - Train Yard

Avaliado em 11/09/2023

Really good, especially the customer service, you always get back to me straight away

Really good, especially the customer service, you always get back to me straight away

Vantagens

How it is simple to use and laid our in an easy way

Desvantagens

I think the late cancels/no shows could we easer as we still have to manually take payment for those that are not on a subscription

Resposta do bsport

Hi Jaz,
Thanks for your feedback and for taking the time to let us know what you value from us, and where would you like to see some improvements. It's been a pleasure working with you so far, and we expect to keep upgrading the platform and our service!
Kind regards,
Marcello from bsport

Rosina
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

ADVHQ takes on bsport

Avaliado em 12/09/2023

Still new to the platform but loving it [sensitive content hidden] in particular is AMAZING

Still new to the platform but loving it [sensitive content hidden] in particular is AMAZING

Vantagens

Ease of useSimple branding Help and support of onboarding team

Desvantagens

Migration process always a little tricky!

Resposta do bsport

Hi Rose,
Thanks for your feedback and for enduring the not-always-easy migration and onboarding process with me. It's been a delight working with you so far, and we expect to keep upgrading the platform and our service!
Kind regards,
Marcello from bsport

Anna
Classificação geral
  • Setor: Esportes
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Overall a good system

Avaliado em 20/03/2023

I am satisfied with this system, and I think I will get a lot out of it onceI get used to it and...

I am satisfied with this system, and I think I will get a lot out of it onceI get used to it and learn how to use it to it's fullest potential.

Vantagens

Marketing and automated email system is really good and helps connect to the customers much better than anything I used before!

Desvantagens

Widgets are not really customisable, and as a company that gave an impression that it works in a big part on easy to use and itegrate widgets for the websites, things like more fonts or adjustable font sizes would be expected.

Resposta do bsport

Hi Anna,
Thank you for your feedback and taking the time to let us know where we are succeeding and where we can improve. Great to hear that you like our marketing functions!
We look forward to maintaining and improving the excellent customer service that you have come to expect from us.
About items that may be improved, like the widgets customization we will consider your feedback in order to enhance procedures and features inside the system.
Please do not hesitate to contact us if you have any questions!
J.S

Hannah
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

exceptional customer service

Avaliado em 22/02/2023

Vantagens

A young business with a massive potential. The team are exceptional and what they lack in any area, they more than make up for in customer service.

Desvantagens

i don't find it very intuitive often. i wish the reporting was better

Resposta do bsport

Hi Hannah,
Thanks for your feedback and for taking the time to let us know where are we performing well and where we can improve.
I remember when we had our first call and you told me you were desperate to end things with your previous provider, it seems ages ago but I'm really glad you're satisfied overall with the platform.
About the things that we can improve, we will work on this to make things better and make our clients happy on a daily basis!
Kind regards,
bsport team

Julie
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sophisticated platform with clean user interface

Avaliado em 10/01/2023

The customer service is very good which offsets the more complicated setup. We are happy we made...

The customer service is very good which offsets the more complicated setup. We are happy we made the switch.

Vantagens

The software tracks the administrative movement of the studio very well: client scheduling and cancellations, money coming in and out, etc. It also offers the agenda and webshop in the same place which we find very handy as opposed to having the webshop and scheduling on separate platforms.

Desvantagens

Since the software has so many options, there are a lot of tabs, and until you have memorized where everything is you have to spend some time searching through the tabs. We have used a few other scheduling software platforms before this one and the BSport one took the most time to set up.

Resposta do bsport

Thank you for taking the time to leave us a review! We understand that mastering the platform takes time and that it can be difficult to find things when this is not the case yet. Please don't forget about our "Tutorial" tab, which contains videos that explain the entire platform. Aside from that, please do not hesitate to contact us if you have any questions or concerns! We are always happy to assist. Finally, thank you for your kind words on our customer service team; we are happy to have you as a client!
bsport team

Vicky
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

From Glofox to Bsport

Avaliado em 12/01/2023

Brilliant would highly recommend to all.

Brilliant would highly recommend to all.

Vantagens

The Software is robust and detailed. Its allows us to produce meaningful reports that help us collate data to help the business grow. It's studio growth focused, just simple things like promotional codes, being able to email directly payment links. Its helped our business greatly! The team at Bsport are amazing, they are well informed, all queries are answered quickly and to such a high standard. The tutorials are brilliant also.

Desvantagens

There are still areas for improvement to make information available quickly.

Resposta do bsport

I am really glad our platform helps your beautiful studio out on a daily basis. We will continue assisting you whenever you need it, and will of course receive your comments for any improvements you may think of! Take care Vicky
bsport team

Alex
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

M/Body Review

Avaliado em 09/01/2023

Overall my experience with bsport has been positive! Just a learning curve from previous software

Overall my experience with bsport has been positive! Just a learning curve from previous software

Vantagens

I like how accessible it is to get help/ask questions on the software. The answers are always clear and precise.

Desvantagens

What I like least about the software is the amount of clicks it takes to create a new class

Resposta do bsport

Hi Alex,
We are really glad to hear you are enjoying the platform! You have been great throughout the whole onboarding process and it is always a pleasure to hear from you and the M/body team.
Have an amazing day
bsport team

Moe
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great System

Avaliado em 06/01/2023

Very positive, the team respond well to all queries and the software continues to develop.

Very positive, the team respond well to all queries and the software continues to develop.

Vantagens

Ease of use and the marketing functions have been a game changer for our revenue.

Desvantagens

Some small bugs, and sometimes some lanuage issues from French to English - however these often get resovled.

Resposta do bsport

Thank you so much for your feedback Moe. Your kind words truly help Bsport advance in their journey of making yours better! Hopefully one day I will visit you for a nice session. Take care!

Tibo
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

top systeem voor een cryo center!

Avaliado em 11/01/2023

Life changer for our company!

Life changer for our company!

Vantagens

easy in use, and great service! always quick and helpfull responses.

Desvantagens

sometimes I bump into things but they work on those problems if asked.

Alternativas consideradas

Virtuagym

Razões para escolher o bsport

because they have expierence?

Razões para mudar para o bsport

more expensive, bad communication

Resposta do bsport

Thank you for your kind words. We hope we have met your expectations and will continue to do so. Amazing to hear that it was a life changer for you, the customer support team is always there to assist you if needed!
Kind regards
bsport team

Sebastien
Classificação geral
  • Setor: Artigos esportivos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent customer Suppoirt

Avaliado em 11/01/2023

Vantagens

Easy deployment system and setup, the customer service and assistance made the launching quite easy.

Desvantagens

The stock management and product-categories management can be improved.

Resposta do bsport

Thank you for your relevant feedback on our product !
It has been a pleasure to help you launch your activity with bsport throughout the onboarding process.
Your improvement proposal on stock management has been really helpful and we will take it into account in order to keep enhancing our platform.
bsport team

Ralph
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good vibes

Avaliado em 25/03/2022

I needed training one hour 8 week long.
To be formed is the most important to use 100 % of the...

I needed training one hour 8 week long.
To be formed is the most important to use 100 % of the software

Vantagens

The simplicity and efficacité of use and support and help desk and chat

Desvantagens

Useful and complete and understandable. I feel confident

Resposta do bsport

Thank you for the feedback! We value your compliments and the value you've given to our product vs. your previous provider.
We take all of your feedback into account as we continue to build the platform and amaze you in the future as well!