Avaliações do Terminus

It is very easy to administrate the SigstrOne version of Sigstr. It being cloud based makes it easy to not push installs. Managing signatures centrally as a company brings a peace of mind for the company.

Appending an email signature after the email is sent makes users paranoid that their signature is not correct. It is not intuitive to check your signature as a user.

The signature we have with Sigstr is definitely better than the previous “everyone create their own”. We look more uniform now and the addition of our pictures helps the recipient feel more comfortable with a face to the name. Signatures can be assigned to different groups within the company and the fields in the signature can also be company fields or individual fields. So if you want the Sales Team only to have a signature with their personal LinkedIn, but the company’s Facebook page, that can easily done.

Being someone who prefers Adobe Suites, being able to design my banner however I want and just upload it is very convenient for me. Once created, you can decide if it’s an internal/external campaign and/or assign banners to specific HubSpot lists. Once the campaign is live, you can see who clicked on the banner, how many times and how the campaign is doing via the click rate. Sigstr is also adding carousel banners with the ability to assign different links to each banner which is pretty cool.

The customer service at Sigstr is pretty good as well. They would fix any bugs we found quickly and helped us build our original signature. Since then, employees at Sigstr have kept in touch and even stopped into our office once when they were in town to get our feedback.

I will say in setting up our signatures, we had a few bugs (which Sigstr quickly resolved) and coding set backs because I cannot code (coding is only required the fancier your signature gets). But once your signature is done, you don’t need any more coding.

Also, someone who doesn’t have Photoshop or Bannersnack skills, might have trouble designing/updating the banners frequently. However, Sigstr is adding an in-platform banner creation option sometime in the future.

We love using Sigstr here at work. The account reps are easy to work with and very accommodating to work with. The support is A+ as well as any sales personnel we have worked with. The new functionality and options they continue to roll out is great as well. Always changing to keep up with trends and times.

Nothing too negative (or cons) to say about the platform...other than it would be nice if we could integrate it easier without having to use internal teams to help with the process. That seemed to slow things down...but not Sigstr at fault.

Great customer service. I always had a go-to account rep who was extremely prompt with my needs or requests. Additionally, the Sigstr UI allows us to segment our different departments and match them with varying campaigns, which is great.

Adding avatars/headshots is a bit manual. I can't complain too much, as our rep took care of this for us. However, seems this could easily be made an automated/self-serve process.

Sigstr is simple, easy to use, and freshens up every single email our team sends. Additionally, they have an amazing team that provides first class support and is always willing to go above and beyond to help!

No complaints about the product on my end. For my team, I don't manage the day to day of Sigstr, but leverage the product in every single email.

Sigstr is awesome because it is completely customizable. My company has different webinars almost every week and we use Sigstr to promote those to anyone who opens emails from anyone in the company. The links/graphics always look great and really make emails stand out.

I think it would be helpful if we could turn our Sigstr on/off depending on who we are emailing (ex: someone who has already signed up for the Webinar we are promoting at the time)

Easy to use solution that increases our marketing reach without any extra effort, we just keeping doing something we already do, send email.

More advanced multi-ad rotation features would be a nice add.

In addition to helping us achieve brand alignment in our email channel, Sigstr has provided a new channel for content distribution and brand awareness.

The platform itself is pretty intuitive and straight forward, the UI is user-friendly. It's easy to add new employees and create campaigns. A game changer for us is the ability to leverage the campaign scheduler feature, which allows us to plan a series of campaigns in advance, get the creative in place and schedule campaigns back to back. This helps us stay on top of our programs and ensure nothing slips through the cracks.

Lastly, the Sigstr team is truly great. The level of support and commitment to customer excellence is world class.

There are a few bugs that need to get resolved and additional functionality that needs to be developed. I believe some of this is already in progress:

-Can't exclude internal clicks from campaign performance, skews data.

-Campaign creative is set to permanently display by default. This means that even if a campaign is no longer live the creative will still display for members who are not part of any active campaigns. The workaround is to manually opt out.

-No ability to easily select/deselect groups in campaigns. Once you add a group to a campaign there is no easy way to remove. The workaround is to add that group to a different campaign.

I like the readily available analytics, including site visits, clicks, conversions, and ability to see what companies have engaged with our ads. We also use the Bombora topics integration often as well.

We have a lot of running tactics, and so it take a long time anytime we need to update our ad creative. We have to go into each individually, remove existing creative, and then update with new creative, while cycling through the set up process each time. Very time consuming and clunky.

It's so nice to have consistent uniform email signatures and marketing banners for all employees! Plus Sigstr has released some new features like recipient-based (ABM) Banners and shuffle banners too. Love that. Also, they help create banners when our creative team is busy which is very helpful. Also, my CSM is such a badass rockstar. LOVE HER.

I don't always know when one banner will win over another if both are scheduled at the same time, but that's user error for sure. That, and to make the shuffle banners work employees need the Sigstr chrome extension installed.

I love the ability to change and control company email signatures at a global level from one department. The ability to also create specific email signatures based on the contact that you are reaching out to is ideal in order to place meaningful content or a value-add link to each email.

The initial implementation was a bit slower than I had hoped and the designer did not get a lot of support in terms of best design practices. The strategy around the solution could be better laid out to support faster adoption and best practices.

Actually, the best thing about Sigstr is their Customer Support. They have a great team that helped us onboard. They are always very prompt at responding to email questions and are just a joy to work with.
The user interface is clean, simple, and easy to use. The signature lines look slick and the campaigns work great! I love the analytics provided as well.

I feel like you need a dedicated developer or similar on staff in order to get the most out of Sigstr.

The ability to have multiple campaigns, ease of creating / deleting users, ability to have multiple groups.

The amount of provider (Sigstr) help required to make changes / update campaigns.

It allows me to keep my company's signatures uniform and update the banners according to which team they pertain to the most.

I have employee's located in different locations so it can be hard to create uniformity with multiple locations. Loading things in through an excel form is not intuitive and updating manually is worse.

Capturing marketing opportunities within our email is such a brilliant idea. Not only is it nice to have a standard company signature, which just looks much better than the alternative - we use it for some many different purposes. Also, have had a great experience with their customer experience and support team. We like that we can segment by employee (we are a team of consultants that work within a few different industries). We've used it to promote our company newsletter, job openings, white papers, podcasts/webinars, etc. It's such a great tool!

I've had some issues with sizing and stretching of the actual image, I wish I went through the initial onboarding so I understood some of the design nuances. But, Sigstr sent me a few guides right away and even offered a free design. Support is really great.

I really love that you can leverage a typically unused space pretty easily. You can run ABM programs, sender-based programs, and employee programs to help promote anything to a targeted audience. Sigstr makes this very easy and they are really great to work with.

Sometimes the set up process for a new campaign can be a bit wonky and you have to make sure that the signatures don't get squished when rolling to a new image.

Provides a consistent look to our email messaging, prompts new visitors to our site and creates internal desire to be part of the medium.

I can't think of anything I dislike about the product. It creates another element for us to keep tabs on but that's not their problem.

I like how you can customize it to fit your needs.

The lack of back-end functionality for A/B testing

Very sleek UX and UI. Easy to use and the team is fantastic to work with!

I don't have any cons to add. It's been really smooth.