Avaliações do Xero

Xero

Software de contabilidade para PME

Classificação geral

4,4 /5
(2.821)
Relação qualidade/preço
4,2/5
Recursos
4,3/5
Praticidade
4,3/5
Suporte ao cliente
4,0/5

87%
dos usuários recomendam este app
Classificar por

2821 avaliações

Pedilson
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Otima

Avaliado em 18/08/2022

Vantagens

A boa conexão bancária, facilidade nas transações.

Desvantagens

nada de mais tirando o custo beneficio...

Michel
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2–10 funcionários
  • Usado Outro durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Facilitador

Avaliado em 05/08/2020

Bastante satisfeito com tantos recursos e o esforço de trazer tudo isso da forma mais simples...

Bastante satisfeito com tantos recursos e o esforço de trazer tudo isso da forma mais simples possível.

Vantagens

A primeira impressão que tive foi muito positiva quando mesmo antes de precisar me cadastrar para obter acesso ao programa, tive a opção de fazer uma demonstração gratuita de como seria ter como suporte o programa Xero para minha empresa. Muito bem construído, com um sistema bem organizado e que funciona corretamente, tanto pelo desktop quanto pelo aplicativo.

Desvantagens

É uma crítica necessária que faz diferença à quem procura um programa de gerenciamento. Sabemos que cuidar da parte financeira e de outras coisas mais de uma empresa, mesmo que seja pequena, é um grande trabalho, e isso pode se tornar mais desafiador quando não encontramos suporte para nosso próprio idioma, e é essa minha crítica ao Xero, a falta de opção para meu idioma.

Ana
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Programa para gerenciamento de estoque

Avaliado em 16/05/2022

Trouxe uma plataforma com facilidade de uso para o usuário.

Trouxe uma plataforma com facilidade de uso para o usuário.

Vantagens

O uso do programa no computador e no celular.

Desvantagens

Custo elevado para adquirir. Estas plataformas trazem muitos benefícios para estabelecimentos que necessitam de um controle rígido de estoque e gerenciamento do mesmo, sendo assim, poderia ter um baixo custo para dar oportunidade de uso para pequenas empresas.

Vitória
Classificação geral
  • Setor: Design
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Estimativas

Avaliado em 25/01/2023

O xero é bom, possibilita e facilita muito a vida do usuário.

O xero é bom, possibilita e facilita muito a vida do usuário.

Vantagens

Altas possibilidades de empreender e desenvolver.

Desvantagens

Valores dependendo do que o cliente deseja.

Amanda
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Contabilidades!

Avaliado em 07/08/2023

Excelente para gerenciar nossa empresa.

Excelente para gerenciar nossa empresa.

Vantagens

Tudo para nossa empresa, contas a pagar, faturamentos, contas bancarias e entre outros.Excelente para pequenas empresas!

Desvantagens

Meu único ponto negativo é a questão do valor, pois como somos de outro País quando convertido em nossaa moeda fica muito alto.

Adam
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Absolutely love Xero

Avaliado em 03/11/2019

Xero has allowed us to get a real, detailed view on the financial situation within our company from...

Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Vantagens

Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Desvantagens

The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Richard
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Saves hours once you put the work in to learn

Avaliado em 27/10/2023

Vantagens

Xero has been an absolute game-changer for my business, and I can't imagine managing my financial tasks without it. I use it daily, and it has become an indispensable tool that streamlines my financial processes. Furthermore, the seamless integration with Link My Books has made it even more powerful and time-saving.

Desvantagens

You need to put in some work to learn the process which is hard but trust me long term will pay off 100 times over.

Colin
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Dissapointing software

Avaliado em 31/10/2023

Overall, based on many years as a business owner, the experience with the XERO product can only be...

Overall, based on many years as a business owner, the experience with the XERO product can only be described as disappointing.

Vantagens

XERO certainly provides a number of novel and useful automated functions, especially for business owners.

Desvantagens

XERO software contains far too many errors and non-practical functions, such as payroll. It does work, but the limited functionality means that it doesn't provide the range of reports and information that a business owner would expect.

Matthew
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy as it gets

Avaliado em 11/09/2023

We use Xero for all day to day accounting and financial reporting. It has been a wonderful tool for...

We use Xero for all day to day accounting and financial reporting. It has been a wonderful tool for us. It is easy to use, even for the non-finance members of team, and it produces clean and easy to read reports that make reporting to various stakeholders very easy.

Vantagens

What I like most about Xero is the simplicity of it. I have used this in a multi location company and it has worked flawlessly. As well, I have trained many a non-finance person on Xero and they find it easy to pick up.

Desvantagens

I think Xero is great for single jurisdiction, single currency companies. I think you need to improve the multi-currency and multi-jurisdiction functionality.

Alternativas consideradas

Quickbooks Online

Razões para mudar para o Xero

I chose Xero because I liked the user interface and it seemed more intuitive to use.
Larni
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great bookkeeping program

Avaliado em 19/10/2023

Fairly simple to learn most parts of the program, helpful search functions and lots of functionality...

Fairly simple to learn most parts of the program, helpful search functions and lots of functionality!

Vantagens

Integration with Nookal is a great option. Xero Toolbox has also been used to upload payments when integration wasn't set up. I appreciation the vastness of the program with payroll, reporting and AP/AR all in one place. I keep finding new ways to use the program! I like that my user profile can be used for more than one business.

Desvantagens

It is difficult to find answers to my questions and I found it hard to reach customer support during my initial weeks as a user.

Clarke
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Xero: AP & AR Automation GURU

Avaliado em 20/10/2023

Accounts payable and receivable automation.Automate repetitive accounting tasks such as AP and AR.

Accounts payable and receivable automation.Automate repetitive accounting tasks such as AP and AR.

Vantagens

Xero gives me the ability to automate accounting tasks such as billing, invoicing and inventory control.

Desvantagens

Ever since I started using Xero for over six years now, I have never experienced any drawback even on a single instance.

Richa
Classificação geral
  • Setor: Engenharia civil
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Zero is the best tool for business accounting!

Avaliado em 30/10/2023

Very good, makes it easy to manage accounts, staff and invoicing.

Very good, makes it easy to manage accounts, staff and invoicing.

Vantagens

Very professional and user friendly. Many more features like staff management, leave planning/approvals etc.

Desvantagens

A bit complicated and deeper level of analysis (which may not be necessary for all).

Nidhi
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Nidhi Gupta

Avaliado em 11/10/2023

Very efficient and user friendly

Very efficient and user friendly

Vantagens

How easy it is to use and the interface is very user friendly.How easy it is to even chalk up financial statements for year-end.

Desvantagens

There is nothing that I dislike at the moment.

David
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Xero is pretty useful

Avaliado em 02/11/2023

Vantagens

Its easy for you're average worker to learn and get started using.

Desvantagens

It is somewhat lacking in some of the more technical features and tools that i'm used to working with.

Avaliador Verificado
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy integration with uptick in pricing

Avaliado em 22/11/2023

Vantagens

The dashboard is designed well with good UI. The software makes better robust offerings, including invoices and inventory management.

Desvantagens

Reports are taking more time , now the quality is reduced with the pricing of more than $70 plus a month.

Maciej
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Comprehensive Accounting Software for Small Businesses

Avaliado em 28/04/2023

Overall, Xero is a great accounting software for small businesses. It is packed with features and...

Overall, Xero is a great accounting software for small businesses. It is packed with features and has a user-friendly interface. The cost is quite high, but it is worth it for the features that it provides. The customer support could be better, but the overall experience has been positive.

Vantagens

Xero is an incredibly comprehensive accounting software that is perfect for small businesses. It has all the necessary features for managing finances and the user interface is easy to use and understand. I love how it can be integrated with other accounting programs and it is constantly being updated with new features and improvements.

Desvantagens

Xero can be quite expensive as compared to other accounting software and the customer support is not always as helpful as one would hope. I have also encountered some glitches that can cause problems when trying to get things done.

Simon
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Xero leads the way for cloud based accounting software for small to medium businesses

Avaliado em 12/09/2022

Very good. It certainly seems to be market leader and for good reason.

Very good. It certainly seems to be market leader and for good reason.

Vantagens

Although may not feature the type of reporting that would set it apart from competitors, it has good integration with other apps that can generally to the job.

For accountants, the customer support is good enough. There is a large community so you can usually find the answer you need if you run into an issue

Desvantagens

Not every useful report is available. And may never get them if they arent on the roadmap. Only really found one strange issue around perpetual revaluing of forex that has not been resolved, and likely wont ever be. Its not critical, but would be useful.

Alternativas consideradas

Quickbooks Online

Razões para escolher o Xero

Sage 50 wasnt cloud at the time, its the only way you can work these days. Sage cloud service wasn't up to scratch back then

Razões para mudar para o Xero

Most advanced at the time
Elliot
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best choice in the market !!

Avaliado em 18/11/2022

It has provided a solution for more than 200 of our clients of varying sizes and complexities.

It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Vantagens

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Desvantagens

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

Alternativas consideradas

Quickbooks Online

Razões para escolher o Xero

Functionality and cost

Razões para mudar para o Xero

Impressed by account manager and future roadmap presented
karl
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software for SMB

Avaliado em 09/11/2022

We came to Xero from Sage and has changed the way we manage our accounts, and helped the team be...

We came to Xero from Sage and has changed the way we manage our accounts, and helped the team be more productive.

Vantagens

customer service is great, even for an SMB like ours, we get good response times and knowledgeable people. the system is very easy to use and has great functionality for managing our sales and supplier invoices so that we can keep track of our cashflow accurately. Apps library is great and has everything that we need.

Desvantagens

certain functionality around automation and AI is not there but can be added via connected apps.

Alternativas consideradas

Quickbooks Online

Razões para escolher o Xero

needed more functionality and fewer manual processes

Software anterior

Sage Accounting

Razões para mudar para o Xero

Allowed for a more flexible account and functionality was better than other solutions and better connected to other apps and services
Christopher
Classificação geral
  • Setor: Software
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The clean and clear accounting software

Avaliado em 21/04/2023

Since I started using it, everything I have needed Xero for has been straightforward. It takes...

Since I started using it, everything I have needed Xero for has been straightforward. It takes minutes to get a basic invoice setup and sent to a client, and not much longer to make a more advanced invoice. It is easy to connect to your bank account and reconcile incomings and outgoings. It is also easy to give your accountants access.Overall, Xero makes it easy for you to avoid mistakes, and very importantly it has plenty of functionality that will allow it to grow with a company, as you need more advanced features, they are there, often at little to no extra cost. Having Xero helped a lot when starting my business, by making handling my fiances and accounting clean and clear.

Vantagens

Xero provides a clean and straightforward experience. It has plenty of features for most use cases, but provides functionality that is easy for anyone to use from small business owners up. The integrations they provide, both with Open banking, and allowing you to give your accountants access, make it a breeze to correctly handle your finances and avoid time consuming mistakes come the end of the tax year.

Desvantagens

Having used Xero for many years, there is not much that I have found that I don't like about the system. Sole traders may find the 20 invoice a month restriction limiting, but that only applies to the Starter subscription. The prices of the others are more than reasonable to validate upgrading which gets you unlimited invoices. On occasion there will be bank feed issues, at which point you might be left wondering why your balances don't match. Finding out there is an issue with the feed from your particular bank is not obivous, but can be found by clicking through to their "Why is this different" page. From my experience this is the only con, and it is quite minor.

Alternativas consideradas

FreshBooks

Razões para mudar para o Xero

Having had a trial with both Xero and FreshBooks, I much prefered the user interface and experience of Xero. Ultimately it was the ease of use that won me over.
Mahnaz
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Xero use in a School

Avaliado em 23/03/2022

Reconciliations are so much easier, integrating with other products is so much easier, there are so...

Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero.

Vantagens

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Desvantagens

Nil - Honestly there is nothing I dislike about Xero.

Rowena
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

It took me a while, but I am a Xero convert!

Avaliado em 30/09/2021

When I first began using Xero, I had heard a lot about it and was skeptical. Surely, no software...

When I first began using Xero, I had heard a lot about it and was skeptical. Surely, no software could be so "all that"! I was introduced to it by a colleague who has converted the whole of her mid-size accountancy practice to it, and literally within a day and a half (which did include watching some of the short but very clear tutorial videos) I was not only up and running, but felt confident using it, finding my way around it, locating and fixing errors etc. It's literally that simple and straightforward. It's also incredibly stable - I think in 3 years it's only been offline (to my knowledge) 3 times, each for a very short period. I've also not found ANY bugs so far - almost unheard of! - and the support is fantastic, even though it's online.

Vantagens

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Desvantagens

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

Monika
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Xero for Business

Avaliado em 25/02/2021

I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I...

I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I think the price for South Africa is a bit high

Vantagens

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

Desvantagens

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

Alternativas consideradas

Quickbooks Online

Razões para escolher o Xero

the cloud, it is an advantage to be cloud due to my work I am travelling a lot and if client need help can do it on the move

Software anterior

Pastel

Razões para mudar para o Xero

more user friendly I think
Andrew
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Xero is the One

Avaliado em 16/08/2021

I am very satisfied to be building my practice on Xero. They have a good product with a good...

I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Vantagens

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Desvantagens

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

jonathan
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Appalling Software - Avoid at all Costs in My Opinion

Avaliado em 07/11/2019

Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create...

Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create new suppliers for an expense and to me, it seems the software was written by ex Bookkeepers who didn't really understand bookkeeping anyway and had a good go at designing a software package that would compete I am guessing with the likes of Sage and failed abysmally.

We use Xero because our accountants do the bookkeeping for us and this is what they use, if not for this, I wouldn't touch Xero if my life depended on it.

Vantagens

Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.

Desvantagens

All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created.

Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out.

Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly.

Xero dump a lot of support on to the accountant who provides the service.

Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically.

Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date.

When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done.

Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer.

I could go on.