Avaliações do Rotageek
Rotageek
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217 avaliações
- Setor: Varejistas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use but rich in data
Avaliado em 08/06/2021
Vantagens
Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business.
Desvantagens
I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting.
- Setor: Cosmético
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
It's improving and getting better
Avaliado em 21/06/2022
At Lush we started around 2 year ago and they decided to stop and we are using again now. I can see...
At Lush we started around 2 year ago and they decided to stop and we are using again now. I can see very good improvements but still some opportunities to be better.
Overall it's being good comparing with the old system.
Vantagens
Scheduler, copy schedule for other weeks, timesheet changes time improvements, the fact if the user don't clock in the hours worked will show anyway.
Desvantagens
It's taking away too long to delete or add hours on timesheet. It's more than 1 minute for each change so if you have more then 200 employees it's terrible. For changing times it's ok, but for delete or add...
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
End user experience
Avaliado em 27/10/2021
As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for.
As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for.
Vantagens
It makes managing holidays a lot easier and simpler both for myself and my team
Desvantagens
The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.
- Setor: Cosmético
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
RotaGeek is a huge win for employees!
Avaliado em 03/11/2021
I generally think it is a huge time saver and its so powerful to give employees the opportunity to...
I generally think it is a huge time saver and its so powerful to give employees the opportunity to view and consider their own leave and sickness levels, have access to their shifts and holiday requests on-the-go - everything really. I think it's been of huge benefit to them especially.
Vantagens
All info relevant to Timesheets, holiday allowance, shifts etc is now kept in one place rather than over 3 or 4 seperate documents. Staff can easily access their own information as they should be able to, and they have their shifts shared directly to them as soon as they're available.
Desvantagens
I would like the scheduler to be more compact although this may be irrelevant when I start to use the auto-scheduling feature as I'll look at it for less time!
I would like for copied shifts to be copied verbatim - breaks, shift names, any notes etc. Copying a shift is supposed to save time but at the moment I still have to edit every break, add in notes again, change colours.
I would like for employees on Timesheets to display in the same order as they do on Scheduler to make checking off the time sheet more user-friendly.
When printed, I'd like the printed version to represent what is shown on the scheduler screen - any coloured shifts currently print in a very faint grey rather than their highlighted colour. (I have checked my printer settings and I am printing in colour).
- Setor: Hospitais e Saúde
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
User friendly Rostering System
Avaliado em 24/10/2023
Excellent and very flexible in terms of development and improvements! Amazing!
Excellent and very flexible in terms of development and improvements! Amazing!
Vantagens
It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build.
Desvantagens
When the leave has been requested the managers get notified, but when the leave was approved only the requesting employee receives notification. We strongly suggest, specially for Doctors leave, that all concerned managers where the leave impacts must receive a notification as well for them to know that a Doctor's leave has been approve so they can plan their clinics ahead of time to avoid patient appointment cancellation!
- Setor: Varejistas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great system for Area Managers, Recruitment, Payroll and Team Members alike!
Avaliado em 12/06/2017
Managing the personnel out in the field in one place - their work schedules, changes to rotas, and...
Managing the personnel out in the field in one place - their work schedules, changes to rotas, and their contact details
Vantagens
Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.
Desvantagens
Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
pros & cons
Avaliado em 31/10/2020
i become very frustrated with the system at the start then managed to find a calm way of scheduling...
i become very frustrated with the system at the start then managed to find a calm way of scheduling the teams i needed to- then the functions changed and what used to take me 30mins is now taking roughly 60/90mins which is costly.
Vantagens
as a toll to record hours worked it is better than previous- however on a day i would get at least 5/8 emails from the team asking me to amend their hours as it has clocked them out/not recorded the day/app didn't work.
it is a pro for the team to be able to see their schedule on an app
it is a pro to have the holiday accreument available.
paying team members who work across multiple sites is a plus.
Desvantagens
i preferred when you could re order the employees - no idea why this function changed.
when you copy and paste a shift if a short shift it reverts to a 30min break when for us many still take 60mins time consuming and if missed costs the bussiness.
time it takes for employees to appear.
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I couldn't imagine my working week without Rotageek.
Avaliado em 01/11/2020
We use this application / software daily for scheduling and planning. I find it extremely easy to...
We use this application / software daily for scheduling and planning. I find it extremely easy to build schedules and my team really do find the app convenient for remaining up to date. On the rare occasion where we have needed so additional support, the Rotageek customer services are always on hand and able to quickly resolve our queries. I couldn't imagine my working week without Rotageek.
Vantagens
It's easy to access Rotageek either by the desktop link of the simple to use Mobile App. Being able to drag and drop shifts into my teams schedule is super efficient, which means I can build robust schedules quickly and therefor invest more of my time in other areas of our business.
Desvantagens
I really can not fault the Rotageek Software or Mobile Application.
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great roya system, so easy to use
Avaliado em 09/06/2022
Vantagens
Usability and the customer support is great. Whenever I have a query it is answered within minutes
Desvantagens
How easy it is to accidentally make a change and not know what you've done by mistake.
- Setor: Vinhos e licores
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Rotageek for the average user
Avaliado em 02/03/2021
Overall I am very happy with the software.
Overall I am very happy with the software.
Vantagens
I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.
Desvantagens
I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.
- Setor: Varejistas
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
In store experience
Avaliado em 25/02/2021
From what software we where using before it’s night and day of a different right staff right tim. I...
From what software we where using before it’s night and day of a different right staff right tim. I love how everything is on the app . All employees can see clearly what shifts are required and can set a calendar reminder.
Vantagens
I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings
Desvantagens
When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions.
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing tool for any business
Avaliado em 29/10/2020
From the beginning I liked that rotageek listened to feedback , especially at The start and shaped...
From the beginning I liked that rotageek listened to feedback , especially at The start and shaped the experience to our requirements.
Vantagens
I love the ease of use and how it allows me to interact with other users by implementing gaps for shift covers and notifications for any shifts created .whats amazing is that all staff get a notification about the shift I’ve created or changed by text and email too.thats so convenient.
Desvantagens
Not too many cons .maybe some changes are unnecessary in my opinion and don’t add any extra usage .
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good product
Avaliado em 28/10/2020
I personally really like the product but would ask for features like being able to message...
I personally really like the product but would ask for features like being able to message colleagues about shift needs and input colleagues holidays so they automatically booked them off as in previous editions of the service
Vantagens
Communication with the team
Holiday Planning
Desvantagens
Levels of authorization could be easier to navigate - Pets at home head office control features a bit to tight for what is needed.
App is a little glitchy for some colleagues and shifts sometimes incorrect
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Rota
Avaliado em 02/03/2021
Genuinely very good, it makes managing the store very easy
Genuinely very good, it makes managing the store very easy
Vantagens
I love how simplistic it is and how it’s is fairly easy to navigate
Desvantagens
It would be great if there was an option to clear a week rather than delete each shift individually.
I would also like to see a ‘Rota Day Off’ option as well
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great system accessible to all
Avaliado em 09/06/2022
Vantagens
easy of access, can be used on different formats
Desvantagens
when booking holiday, rota geek automatically fills every shift with holiday, I may want 4 days off in total but but only use 2 days holiday. This can be changed on the screen but there needs to ne a function of how many days holiday I would like to use when I apply for annual leave
- Setor: Varejistas
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Save time with this great people management system
Avaliado em 02/11/2023
Vantagens
An easy to use platform for managing timesheets and absences in the business.
Desvantagens
Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm)
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Makes rotas easy!
Avaliado em 28/10/2020
Vantagens
Having employees see exactly when and where they are working is so useful. I love the fact that employees can request leave quickly and easily.
Desvantagens
Employees that work dual sited can be hard to schedule occasionally. Similarly transferring employees over to other sites can be a challenge.
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Tool
Avaliado em 01/12/2020
Good, I like the system makes life easier
Good, I like the system makes life easier
Vantagens
Very easy to use, we will soon be seeing a auto rota feature that will make the process a lot easier.
colored shifts are useful.
the App is really useful for my team.
Desvantagens
can be buggy, when a shift is copied this can throw some errors to the system.
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use & keep colleagues informed
Avaliado em 31/10/2020
Easy to use and update. Produces slick understandable reports. Can be easily accessed away from...
Easy to use and update. Produces slick understandable reports. Can be easily accessed away from work on my mobile device which gives me the ability to respond to changes and requests quickly for colleagues
Vantagens
The ability to access and update away from work. It’s really easy for colleagues to request leave and for me to approve from the comfort of my sofa
Desvantagens
Print function can be a tad glitchy on occasion
- Setor: Varejistas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Very easy scheduling tool
Avaliado em 28/10/2020
Great support from the live chat makes a huge difference.
Great support from the live chat makes a huge difference.
Vantagens
Ease of use. All buttons and tabs are intuitively placed on the desktop site.
Runs well on low powered machines and tablets.
Easy to create set shift patterns for certain people. Easy to pick up a schedule with an unfamiliar team, if it has been set up appropriately.
Desvantagens
The app could be better. More options for an administrator to adjust schedules on a mobile device.
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent management tool
Avaliado em 30/11/2020
Team us up do date with all changes immediately.
Team us up do date with all changes immediately.
Vantagens
It's time saving and so easy to work with.
Managing team and their schedule couldn't be quicker and simpler.
Timesheet and payroll costs under control.
Desvantagens
There is nothing that I font like. Everything what I need and use
- Setor: Varejistas
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Overall good
Avaliado em 29/10/2021
Very good experience especially with any issues the customer services team are very helpful.
Very good experience especially with any issues the customer services team are very helpful.
Vantagens
Rotas being sent to colleagues electronically
Desvantagens
Rota planning can be difficult with lots of variables that the software either cannot account for or I as a user am unable to execute
- Setor: Telecomunicações
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Scheduling Tool
Avaliado em 28/10/2020
Vantagens
Fantastic scheduling tool that lets me update and amend my schedules from anywhere on any device, provides updates to all users when any changes have been made and means that everyone knows when they should be working, really easy to use and great support
Desvantagens
find the app a little fiddly to use, prefer to use the website option as its alot easier to manage large schedules on a bigger screen
- Setor: Varejistas
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Rotageek
Avaliado em 02/03/2021
Vantagens
I like the fact that you can see your shift, any annual leave, your team's shifts. Makes it easy to plan the day.
Desvantagens
Sometimes it's slow and I mean slow. Randomly logs you out. Whenever an update comes up, it feels like a step backwards.
- Setor: Supermercados
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
User
Avaliado em 28/10/2020
Vantagens
Super-fantastic support team, a huge credit to the brand
Intuitive and user-friendly
Desvantagens
Slowdown that requires clearing of cache to return to normal
Some tools difficult to reach if new to the software or haven't used it in a while