Avaliações do Remote
Remote
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91 avaliações
- Setor: Bancos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Good for Startups!
Avaliado em 13/05/2022
Vantagens
Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.
Desvantagens
The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.
- Setor: Editoras
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Support and easy to use platform for HR purposes
Avaliado em 16/10/2024
Great experience overall. Great team support always whenever I have an enquiry it is answered...
Great experience overall. Great team support always whenever I have an enquiry it is answered professionaly and in a great timely manner.
Vantagens
I like the easy to use platform. Everything is clear and there are lots of step by step instructions to use.
Desvantagens
The only thing I would mention is that now there are compeitors like Oyster. How does the pricing compare?
- Setor: Bens de consumo
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Stay away from Remote
Avaliado em 17/08/2024
Remote as a global HR platform / company is a joke and and the customer service is absolute...
Remote as a global HR platform / company is a joke and and the customer service is absolute appalling!
I submitted my resignation in May and it's now August and I am still dealing with trying to get refunded for over-payments that's been made and their incorrect handling of leave. The company I work for is waiting for process corrections for outstanding credit notes, including those arising from pre-funding invoices vs reconciliation invoices.
This company seriously over-complicate their processes as a whole and I am starting to doubt whether they even know what they are doing themselves since we are now onto 3 months with my support tickets being opened and ZERO solutions yet. Just "thank you for your patience emails". Like, honestly...
Furthermore, when the company I work for requested the invoice breakdown from inception till leave date, they basically sent one from A DIFFERENT COMPANY where all of that company's employee names, their salary etc could be seen. Like, wth?!! Honestly, do yourself a favour and stay as far away as you possibly can from this company both as an employee and as an employer. Trust me, you'll save yourself a lot of headaches.
Vantagens
Nothing if I'm honest. There have been nothing but issues from the get go.
Desvantagens
Support is appalling, their processes are messy, calculations are not clear, nor right.
Resposta do Remote Technology
Hi, I'm Amee, reaching out to you on behalf of Remote.
We're very sorry to hear about your experience—which is definitely not up to our standards. We do, however, appreciate your candid feedback. Since you made this review, we've contacted you and are almost finished resolving your case.
If you have any other concerns or feedback, don't hesitate to reach out to us at [email protected]. We'll be here to support you at any time. Once again, our apologies.
- Setor: Aparelhos médicos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Remote Review
Avaliado em 22/10/2024
Vantagens
Cheap, contact persons are nice, platform easy to use
Desvantagens
complete chaos, did not get a proper Onboarding, only found out about processes by asking, Nobody is really an expert. They have their "expert" teams but I have the feeling they also don't know...
Alternativas consideradas
DeelRazões para mudar para o Remote
They had a good Sales person. They offered a good price.Resposta do Remote Technology
Hi Kerstin,
Thank you for your feedback and for highlighting your experience with Remote.
We’re sorry to hear that your onboarding process didn’t meet expectations and that you’ve encountered challenges with expertise within our teams. This is certainly not the experience we aim to provide.
We'd love the opportunity to understand more about your concerns and work together to improve your experience. Please reach out to me at [email protected] so I can assist you further.
Best regards,
Melanie Diamond
Voice of the Customer Manager @ Remote
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Using Remote.com
Avaliado em 21/10/2024
We've been using Remote.com for two years, We have onboarded and off boarded employees, change pay...
We've been using Remote.com for two years, We have onboarded and off boarded employees, change pay rates, Everything has been very easy to exicute on remote.com It's been a very positve expierence.
Vantagens
I appreciate that everything is on this platform that I need.
Desvantagens
Sometime it takes a llittle too long to get the answer we need on a questions.
- Setor: Rede de computadores
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Great partner with incredible potential
Avaliado em 21/10/2024
Since we work in different countries, the topics and circumstances of the individual countries are...
Since we work in different countries, the topics and circumstances of the individual countries are the challenge. Remote and team are always there when you need them and take care of all your questions.
Vantagens
Fast response within 48 hours and very friendly and solution-orientated staff
Desvantagens
The uncomplicated contact and the totally friendly communication
Resposta do Remote Technology
Hi Martin,
Thank you so much for your feedback! I’m thrilled to hear that you’ve had such a positive experience with our team, and that you find the communication friendly and solution-oriented. Providing fast responses and addressing the unique challenges of working across different countries is always a priority for us,
If you ever have more questions or feedback, feel free to reach out to me at [email protected]—I’m always here to help and ensure we continue improving.
Best regards,
Mel Diamond
Voice of the Customer Manager
- Setor: Varejistas
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good service, good platform
Avaliado em 25/10/2024
I like the service and the platform and that Remote always improves their service. I am working...
I like the service and the platform and that Remote always improves their service. I am working with them since 2 years now and they have constantly improved and extended their services and platform.
Vantagens
The related Customer Success Manager who is always there to support us.
Desvantagens
Sometimes it takes quite a lot of time to get any (labor law) information about a country.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Our experience with Remote since June 2023
Avaliado em 21/10/2024
Remote has been a game changer in having a workforce outside of the US. They offer competitive...
Remote has been a game changer in having a workforce outside of the US. They offer competitive benefits and are easy to work with.
Vantagens
Our Client Success Account Manager has excellent response time, as well as proactively understanding our business needs. He is proactive in partnering with his product team to make enhancements that also benefit our team.
Desvantagens
It is a significant investment and would like to see better pricing as our team grows. Their pricing is a little wonky to me in hiring by teams of 15; versus a team price with different quantity sizes.
- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
EOR through remote.com
Avaliado em 24/10/2024
Overall very positive but the fees that they charge are higher than other companies and this is...
Overall very positive but the fees that they charge are higher than other companies and this is something that is becoming a challenge in the current market where there are new companies in the EOR space offering similar products. Employees like it though and it is easy to use as a manager/admin.
Vantagens
Easy to use. Great customer support. Personalised help when needed and employees get good benefits through the platform. Also good is that they dont use third parties to hire.
Desvantagens
Fees. Yearly fees cannot be transferred to new employees! Very inflexible compared to other EORs.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Remote review
Avaliado em 24/10/2024
Vantagens
User-friendly platform for both the administrator and the employee
Desvantagens
In my opinion, everything is fine and Remote is one of the best
- Setor: Internet
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Horrendous experience for my employees
Avaliado em 27/05/2024
The first customer service accountant lied, the second one disappeared for several days leaving us...
The first customer service accountant lied, the second one disappeared for several days leaving us with nothing but stress trying to hear back from Remote regarding the onboarding.
Vantagens
We have experienced several issues, mistakes, lies about offers, lies about discounts , wrongful information from their employees. it was an absolutely terrible experience with many of my employees facing tremendous stress, leading to resignations.
Desvantagens
Customer service was absolutely horrible on several fronts.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501–1.000 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
EOR on the go
Avaliado em 24/10/2024
Vantagens
UI of the website is straightforward to manoeuvre and get information
Desvantagens
Availability of local account manager in the local time zone
Alternativas consideradas
DeelRazões para mudar para o Remote
UI experience was better than the other and reporting- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best tool to hire abroad
Avaliado em 21/10/2024
Pretty good experience working with the tool.
Pretty good experience working with the tool.
Vantagens
Able to hire people in geographies where we do not have an entity.
Desvantagens
Flexibility with some complex contracts...
Alternativas consideradas
DeelRazões para mudar para o Remote
It was recommended by a former colleague.- Setor: Eletrônicos
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Very good service
Avaliado em 15/10/2024
Overall our collaboration has been very good.
Overall our collaboration has been very good.
Vantagens
UX of the website, availability of the key account and the support
Desvantagens
there was some slowness in giving responses in the onboarding of an executive
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Friendliness, respect and follow-up
Avaliado em 15/10/2024
It has been good because the issue is followed up until it is solved, until the client is satisfied.
It has been good because the issue is followed up until it is solved, until the client is satisfied.
Vantagens
The respectful, friendly and interested manner in which the staff expresses itself
Desvantagens
In order to respond, they sometimes need to escalate several levels or areas, which slows down the process.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use tool that makes international hiring incredibly easy
Avaliado em 28/10/2024
Vantagens
Remote was very easy to set up and use, Customer Support was very helpful.
Desvantagens
Minor detail but remote did not integrate with our HR tool, so we had to use two HR softwares for internal and external employees.
- Setor: Software
- Porte da empresa: 501–1.000 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Honest Review
Avaliado em 28/10/2024
Vantagens
The Simplicity of the Website in its natural state
Desvantagens
The constant Email Updates and follow-ups if I answer this survey
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Simple and easy to use, helpful support that actually thinks
Avaliado em 19/06/2023
Vantagens
Ease of use and simplicity, onboarding is super easy and fast and management of the team via the dashboard also easy
Desvantagens
Costs can be quite high quite fast and for no obvious reasons (to me)
- Setor: Software
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Smooth onboarding process and a great support team!
Avaliado em 02/11/2022
Overall the experience with Remote has been great so I highly recommend it.
Overall the experience with Remote has been great so I highly recommend it.
Vantagens
The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need.
Desvantagens
The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best service for managing remote employees and payroll with tax compliances
Avaliado em 25/10/2022
Overall experience with remote is very good because of simplicity and ease of access it manages...
Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively.
Vantagens
This software is very easy to use and access it.
Desvantagens
There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Good service, great idea
Avaliado em 31/10/2022
Vantagens
It's great that you can work for companies abroad without setting up a cumbersome subsidiary!
Desvantagens
There are no negative aspects! Everything went positively
- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Remote makes being remote fun
Avaliado em 25/10/2022
Vantagens
The ease of use and the UI is amazing. Really enjoyed using it.
Desvantagens
On the most part a great product. not anything that i didn’t like.
- Setor: Bens de consumo
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Superior IP protection and customer experience
Avaliado em 17/02/2021
Extremely pleasant and smooth. They automate the onboarding process for employees so things that...
Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.
Vantagens
The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.
Desvantagens
I would like for them to introduce a 24/7 chat feature but they said they're working on it.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Software for Remote Worker
Avaliado em 25/10/2022
Vantagens
Very easy to use,accessible and I like how fast the support team responds to my inquiry.
Desvantagens
I don't have any least liked features to mention
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great platform & Service
Avaliado em 29/08/2022
Service and support throughout sale, implementation and onboarding was patient and efficient. Our...
Service and support throughout sale, implementation and onboarding was patient and efficient. Our AE [SENSITIVE CONTENT] was knowledgeable and thorough throughout and continues to provide excellent service.
Vantagens
Easy to use. Clean process for onboarding.
Desvantagens
The layout is not very intuitive initially however it is overcome.
