Avaliações do GetResponse

GetResponse

O marketing por e-mail mais fácil do mundo

Classificação geral

4,2 /5
(479)
Relação qualidade/preço
4,0/5
Recursos
4,2/5
Praticidade
4,0/5
Suporte ao cliente
4,1/5

82%
dos usuários recomendam este app
Classificar por

479 avaliações

Alan Smyth
Classificação geral
  • Setor: Fotografia
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Ótimo para quem está começando a captar clientes

Avaliado em 11/04/2022

Simples e fácil de usar em grande parte. Com ótimas repostas de sucesso.

Simples e fácil de usar em grande parte. Com ótimas repostas de sucesso.

Vantagens

A facilidade de criar um layout de acordo com o que preciso de forma simples e objetiva

Desvantagens

Quando eu paro um envio preciso ir procurar em outra lista, seria melhor poder editar ele na mesma lista.

Resposta do GetResponse

Hi Alan!

Thanks for taking the time to leave a review. I have shared your feedback with our team so we can continue to improve. -Taylor

Eric
Classificação geral
  • Setor: Software
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

GetResponse Review

Avaliado em 13/11/2022

My overall experience has been impressive, this is by far the easiest and feature-loaded marketing...

My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Vantagens

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Desvantagens

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Alternativas consideradas

Sender, SendPulse e Mailchimp

Razões para escolher o GetResponse

Because it is a lot easy to use

Software anterior

Mailchimp

Razões para mudar para o GetResponse

Because of the drag and drop feature and also the templates.

Resposta do GetResponse

Hi Eric,

Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Go get it it's the best out there.

Avaliado em 20/07/2023

I am very happy and feel lucky i found them. before i have being using other systems but the...

I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.

Vantagens

Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.

Desvantagens

I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.

Resposta do GetResponse

Hi there,

Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.

Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.

If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.

Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.

Best regards,
Abbie

Joe
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Get-Response Customer Review Nightmare!

Avaliado em 15/03/2023

Vantagens

BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN’T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent. The main reason we thought of migrating was to save costs on rising email list costs.. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month!!!! We moved to klaviyo, and our open rates are close to 30% now.

Desvantagens

The main is the poor deliverabilty and their audacity to try to charge even after not using their service.

Alternativas consideradas

Klaviyo

Razões para escolher o GetResponse

COST was too high

Software anterior

Mailchimp

Resposta do GetResponse

Hello,
Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers.

Justyna

Ndifon
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

A true all-in-one marketing software

Avaliado em 10/09/2023

Take away the poor builders and you have a great software.

Take away the poor builders and you have a great software.

Vantagens

Jam packed with alot of features. The true all in one marketing platform. And I love it

Desvantagens

It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing

Resposta do GetResponse

Hi Ndifon,

Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern.

Warm regards,
Abbie

Geoffrey
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Getresponse lost its edge

Avaliado em 23/11/2021

Vantagens

The support is always available and helpful.
The UI is clean and ok to navigate through.
(I've seen much worse and much better too though)
I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Desvantagens

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing.
Not anymore sadly.

Automations should be a killer feature but instead, it seems half-baked and not really improved.
Contact based ESPs are much easier to work with.

It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price.

If you're a beginner, then, you will most likely love it's all-in-one offer.
If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Alternativas consideradas

Mailchimp e AWeber

Razões para mudar para o GetResponse

At the time, 10 years ago, it had more features and a better price point. I still think it holds true but the competition got fierce and there are better alternatives for advanced marketers these days like Active Campaign, Ontraport or Encharge.

Resposta do GetResponse

Hi Geoffrey!

Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

Festus
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Awesome Email Marketing Software !!!

Avaliado em 17/11/2022

it simplified our entire email marketing campaign and automation

it simplified our entire email marketing campaign and automation

Vantagens

1. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages

Desvantagens

some features in the form builder are premium i suggest it should be free

Alternativas consideradas

Mailchimp

Razões para escolher o GetResponse

the tool was complex so i needed a more easier tool

Software anterior

Mailchimp

Razões para mudar para o GetResponse

it has a complete tool needed for a successful email marketing camapaign

Resposta do GetResponse

Hi there,

Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Jack

Aborisade
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Email Marketing Software and Nice template

Avaliado em 18/05/2023

So basically i have an excellent experience with this website and I'll surely recommend

So basically i have an excellent experience with this website and I'll surely recommend

Vantagens

I've been using Get Response for Months now, primarily for Designing Landing page and(email) campaigns. I thought it was very affordable and useful solution, especially if you couldn't code then their awesome template makes it very easy to use, the designing were basically drag and drop although the ready-made templates outdated but Still okay for me

Desvantagens

I wish they had a smaller basic plan for starters. For people just starting out, this would be very helpful, not everyone can afford that amount, some users are students, And also sometimes it logs me out and I'll have to login again

Resposta do GetResponse

Hi Aborisade,

We're so glad to hear you've had an excellent experience using our tool! Our team takes pride in delivering excellent service, and your review serves as a great motivation for us. Thank you for choosing us!

-Abbie

Shane
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Get Response: Email Automation

Avaliado em 14/06/2022

Very good value for money and on the whole positive experience of using the platform. Quick...

Very good value for money and on the whole positive experience of using the platform. Quick customer support. Not easy to clone templates or to copy & paste text/elements.

Vantagens

It's great to have essential marketing elements in one place at your finger tips.

Desvantagens

Developers often upgrade systems and remove valuable components without letting you know in advance or asking how important they are to you.

Resposta do GetResponse

Hi Shane!

Thanks for sharing all of this valuable feedback with us. I have shared it with the team so we can continue to improve. -Taylor

Avaliador Verificado
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

10/10 Cust. Support. Superb featurers BUT "zoho" and "wordpress genesis" users beware

Avaliado em 22/06/2022

Good marketeers in their team but the techies are not on par

Good marketeers in their team but the techies are not on par

Vantagens

10/10 for 24*7 customer support! All marketing features are TOP-notch

Desvantagens

For me, the love-hate in the "zoho-getresponse-WordpressGenesis" triad was a pain. Got us de-motivated and 2 months behind schedule and finally (Against our desire) to use custom programming!

Alternativas consideradas

Constant Contact, Mailchimp e AWeber

Razões para mudar para o GetResponse

It met all criteria needed at that time and came highly recommended by a top affiliate marketeer

Resposta do GetResponse

Hi there,

Thanks for taking the time to share your feedback with us. I have shared this with the team so we can continue to improve. -Taylor

Avaliador Verificado
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

GetResponse: Solid Software

Avaliado em 14/06/2022

Overall really solid product.

Overall really solid product.

Vantagens

GetResponse is relatively easy to use with lots of useful features. They have automations and templates that make it easier for users who are not as techsavvy.

It's a great software for it's value. The chat feature it provides for a website is wonderful. Has an app on the phone which makes it easily accessible.

Desvantagens

The landing page and forms are not as easy to use.

Alternativas consideradas

ActiveCampaign e Mailchimp

Razões para escolher o GetResponse

KEAP was too complicated for what I wanted.

Razões para mudar para o GetResponse

I heard good things through some other users.

Resposta do GetResponse

Hi there!

Thank you for taking the time to leave us a review. We appreciate the feedback and have shared it with the team so we can continue to improve. -Taylor

Deanne
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

Avaliado em 21/06/2022

My overall experience so far has been very good. There is a wide range of templates to choose from...

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence.

I really like the software and it meet my needs as a small business except the no telephone support.

Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Vantagens

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients.

2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list.

3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Desvantagens

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Resposta do GetResponse

Hi Deanne!

Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Corrisa
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cutting-Edge Without the High Price Tag

Avaliado em 21/03/2021

Overall good experiences with GetResponse and I've used them for over 10 years!

Overall good experiences with GetResponse and I've used them for over 10 years!

Vantagens

GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Desvantagens

They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Alternativas consideradas

AWeber

Razões para mudar para o GetResponse

Aweber was just outdated for a long time - they didn't try to keep up with ongoing trends in Internet marketing. A lot of long-time Internet marketers who were die-hard Aweber fans ended up switching to GetResponse eventually. GetResponse has everything I need - including some pretty nice and well-designed landing pages.

Resposta do GetResponse

Hi Corrisa!

Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

bimal
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

GetResponse review.

Avaliado em 17/05/2021

Getresponse made my work life easier than before. that why if you a looking for the best email...

Getresponse made my work life easier than before. that why if you a looking for the best email marketing software. This is perfect for you.

Vantagens

Personally, I think if you are looking for the best professional email marketing for your business then this Getresponse must in 1st list because it is beginner-friendly and easy to play around. Its price is lower when you compare to other email services provider by far. I am also using it in my business because I can build a landing page from scratch or I can use a premade template. I can send an email automatically at the best time so it doesn't go to spam or trash box, collect email. plus you get tons of features like building a sale funnel,webinars,marketing automation,countdown tier,e-commerce tool etc

Desvantagens

The only cons are it doesn't have a free plan. Hope it will change in future.Because before purchasing any software people should know it is perfect for their business.

Resposta do GetResponse

Hi Bimal!

Thanks for taking the time to leave this detailed review. Your feedback is really important to us as it is what helps us continue to improve!

I wanted to mention that although we do not have a free plan, we do offer a 30-day free trial to all new users!

Again, thanks for your time.

Narendra Kumar
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Solved my Email Marketing Problems

Avaliado em 21/08/2022

Started my own Digital Marketing Services and the biggest challenge I faced is running successful...

Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Vantagens

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Desvantagens

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Resposta do GetResponse

Hi Narendra,

We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

Stephen
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I hate marketin - but GetResponse makes me smile as I do the job I hate!

Avaliado em 27/07/2022

I love it, what can I say, I'm happy to pay the low price for using such a great marketing...

I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Vantagens

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Desvantagens

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Alternativas consideradas

Brevo

Razões para escolher o GetResponse

GetResponse is easier to use, and has better templates and better support.

Software anterior

Mailchimp

Razões para mudar para o GetResponse

I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Resposta do GetResponse

Hi Stephen,

We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Emil
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

GetResponse: An Advanced Email Marketing Tool with Unmatched Features

Avaliado em 09/01/2023

I have used GetResponse and have generally been pleased with the service. Its user-friendly...

I have used GetResponse and have generally been pleased with the service. Its user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the aspects of GetResponse that I value the most. A great opportunity for me to evaluate the platform and determine whether it suited my needs before committing to a paid plan was the 30-day free trial. My email marketing efforts have changed drastically thanks to the traditional funnel feature, and the webinar functionality has also been a great resource for me. Split testing has proven to be a relatively strong suit for GetResponse, which has helped me optimize my email marketing campaigns. As it makes it simple for me to communicate with my customers, I also value GetResponse's third-party integration and chat features. As a business owner, it's also important to me that GetResponse complies with GDPR regulations, so I appreciate that. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems. Overall, despite some drawbacks like the lack of a free plan and the limited automation features available with the basic plan level, I have found GetResponse to be a comprehensive and potent email marketing tool that has assisted me in expanding my business.

Vantagens

I can honestly say that as a GetResponse user, I've been very happy with the service. GetResponse's user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the features that I value most about it. When I first signed up for GetResponse, I also made use of the 30-day free trial, which was a fantastic chance for me to test the software and determine whether it met my needs. In the end, I made the decision to sign up for a paid plan, and I was pleased to learn that GetResponse gives a significant discount on its 24-month plan. For my email marketing campaigns, the traditional funnel feature has been a game-changer, and the webinar functionality has also been an invaluable resource. I have found GetResponse to be reasonably adept at split testing, which has helped me optimize my email marketing campaigns. Additionally, I value GetResponse's third-party integration and chat features because they make it simple for me to communicate with my clients. The fact that GetResponse complies with GDPR requirements is also something I value because I own a business. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and worries, and the support staff has always been prompt in answering them and resolving any problems I've encountered. In conclusion, I heartily endorse GetResponse to any company searching for a complete and potent email marketing tool.

Desvantagens

I've used GetResponse and found it to have a few drawbacks for my email marketing campaigns. One of the main problems I have with GetResponse is that there is no free plan available, which can be a problem for companies with tight budgets. Additionally, I discovered that complete automation is not offered at the basic plan level, which disappointed me because I was looking for an email marketing solution that was more all-encompassing. Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events. I was also disappointed to discover that only the max plan offers phone support, dedicated support, and slack support. I discovered that I had to rely on other support channels that were less practical or beneficial because this is not practical or cost-effective for all businesses. GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools. Additionally, I discovered that it is not possible to modify the split test message template, which I found to be restrictive because I preferred having more customization options. Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was. Fin

Resposta do GetResponse

Hi Emil

Thank you for writing this detailed review, we really appreciate it. We're so glad that overall you're enjoying the platform, though we did want to make sure you knew about our free plan: https://bit.ly/3JwCKae

Be sure reach out to us if you have any questions on this!

Jack.

Rosalina
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

"Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"

Avaliado em 02/03/2023

By and large, GetResponse is a far reaching email showcasing programming that offers a scope of...

By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.

Vantagens

Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients.

Desvantagens

Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation.

Resposta do GetResponse

Hi Rosalina,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Avaliador Verificado
Classificação geral
  • Setor: Internet
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Longtime GetResponse User

Avaliado em 03/10/2018

One of the best parts of GetResponse is the customer service. I am one who likes to get on the...

One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.

Vantagens

I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.

Desvantagens

I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.

Aladdin
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Email platform that uses blacklisted IPs to send emails

Avaliado em 19/08/2021

Customer service is fast to respond when it comes to using the platform but beware this company is...

Customer service is fast to respond when it comes to using the platform but beware this company is very bad. They provide a very bad email service and the majority of their IPs are blacklisted. We sent a campaign to our very engaged list which normally gets 40% open rates at least but on Get Response had a 0.2% open rate which made us investigate. This is when we found that their IPs were blocked and we then requested a refund and they denied it was their fault and said we will remove the IP that was blacklisted. They said that they have a no refund policy. I now have to go to my bank to report this. Stay away from companies like this who build something that looks amazing on the outside but behind scenes are destroying your business by providing blacklisted IPs. We only used them as we needed the Webinar feature but that was the biggest mistake we could have made and I just want to warn anyone who needs an email platform to stay away from this company at all costs.

Vantagens

The most important feature for an email platform is to deliver emails in the inbox not spam folder. We discovered that the majority of their IPs are blacklisted and have not been removed so users will never know that their emails are not being delivered to inboxes unless they check blacklisting. To my surprise we find that they have been blacklisted for some time and our open rates were so low because of this but Get response blames the sender.

Desvantagens

It is very buggy and all the features feel like they are half built.

Resposta do GetResponse

Hi Aladdin.

We are sorry to hear that you had this experience with GetResponse. Please contact me via email and I will look into this ASAP. -Taylor

david
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

getresponse 2022. my honest thoughts

Avaliado em 05/08/2022

Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The...

Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The interface is clean and easy to use, and the features are comprehensive and powerful. I particularly appreciated the ability to automate many of the tasks involved in campaign management, such as sending follow-up messages or creating new lists. Although GetResponse is not the cheapest option on the market, it offers a good mix of features and value for money. Overall, I would recommend GetResponse to anyone looking for a comprehensive and user-friendly email marketing solution.

Vantagens

As a small business owner, I rely on email marketing to bring in sales and keep my business afloat. Email marketing is a form of direct marketing that uses electronic mail as a means of communication. It doesn’t require a large budget, and it’s easy to set up and track. Plus, it allows me to target my audience with laser precision. I can segment my list by age, location, gender, interests, and even purchase history. This helps me ensure that my message is relevant to the recipient, which increases the likelihood of them taking action. Email marketing has helped me boost sales, connect with customers, and Grow my business. I highly recommend it to any small business owner looking for an affordable and effective marketing solution.

Desvantagens

While GetResponse is a popular email marketing tool, it does have some potential drawbacks. One downside is that it can be challenging to create complex campaigns with multiple steps and conditions. Additionally, the automation features are not as robust as some of the other options on the market. As a result, if you are looking for a tool that will allow you to create highly sophisticated marketing campaigns, GetResponse may not be the best option. Another potential downside is that GetResponse can be expensive, particularly if you are sending a large volume of emails. Lastly, GetResponse does not offer telephone support, so if you encounter any problems with the tool, you will need to rely on online documentation or submit a ticket to the GetResponse team. Despite these drawbacks, GetResponse remains a popular option for many businesses due to its ease of use and extensive features.

Resposta do GetResponse

Hi David,

Thank you so much for the feedback! We're glad you've found our email marketing tools helpful. -Abbie

Pruteanu
Classificação geral
  • Setor: Software
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Hear about GetResponse's email marketing and try for your self

Avaliado em 03/02/2022

I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year...

I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year ago.
Our delivery rates have increased since then, as have our open rates (which have increased by 48 percent) and click through rates. I've also tried out a number of GetResponse's unique features, including 'time travel' and automation, which I'll go over in more detail later.
Even if it has a few features that aren't as polished as I'd want, GetResponse is by far my favorite after using other prominent email marketing platforms. When it comes to price, GetResponse is one of the most cost-effective options.

Vantagens

Easy-to-create and-manage advanced visual automation workflows
Email campaigns and autoresponders are simple to create.
A user-friendly, easy-to-navigate interface
Options for tracking website events that can be used to send tailored email sequences.
A/B testing tools to assist you in determining which version of landing pages and forms performs the best.
Subscriber management options based on tags
Construct full-fledged sales and marketing funnels.
Ideal for affiliate marketers offering products from affiliate networks like as ClickBank, JVZoo, ShareASale, and others.
Hundreds of popular apps and software solutions are easily integrated.
Provides a large selection of responsive landing page templates.
Provides a large number of HTML email templates.
A stock photo library with over 5000 images to utilize in your ads.
Pricing plans that are easy to understand for newcomers

Desvantagens

Thousands of marketers have previously used these limited opt-in form templates.
After you sign up for a premium plan, there are no refunds.
There are no well-known online community groups.
Emails have limited A/B testing capabilities.
Opt-in forms aren't mobile-friendly.

Resposta do GetResponse

Hi Pruteanu!

Thanks for taking the time to leave such a detailed review. We appreciate your feedback. I have shared it with the team so we can continue to improve. -Taylor

Taufik
Classificação geral
  • Setor: Internet
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Make email marketing easy

Avaliado em 25/03/2021

Overall, GetResponse is my choice when it comes to email marketing because it's easy to use with an...

Overall, GetResponse is my choice when it comes to email marketing because it's easy to use with an affordable price.

Vantagens

GetResponse is a very powerful email autoresponder and marketing tools. They do not just have an autoresponder. They also have complete marketing tools. I can create a landing page, funnel and capture page with GetResponse. Everything with the drag and drop page builder, and it's very easy to use.

Desvantagens

I need to upgrade the plan to use customizable email automation. In this upgrade version, they give a lot of tools that I do not use at all.

Resposta do GetResponse

Hi Taufik!

Thanks for taking the time to leave a review. Your feedback is important to us and I will be sharing it with the team. -Taylor

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Email Marketing Features

Avaliado em 19/06/2023

Vantagens

GetResponse provides a comprehensive set of email marketing tools, including customizable email templates, drag-and-drop email editor, automated email sequences, A/B testing, and advanced segmentation.

Desvantagens

While GetResponse offers a user-friendly interface, some advanced features and functionalities may require a learning curve, especially for users who are new to email marketing or automation platforms.

Resposta do GetResponse

Hi,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Janice
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Small Business, eLearning and Marketing Users must try

Avaliado em 28/08/2018

Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and...

Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and eMail AutoResponders have been implemented easily.

You can save templates that you use over and over again and just adjust minor things for different applications or products/services.

Love the workflow that has abandoned cart and options of what to do if an email is read or not and waiting time to resend, etc...

Always learning more and more as they release following the BETA Test, more amazing features.

There is also a Webinar option that I have used.

Taught many of my Clients eMail Marketing by using Get Response. It made so much sense to them as many who create eLearning for sale do not realise that they need an automated system of some kind for tracking and selling via auto responders for residual income ROI.

Vantagens

Get Response gave me a very smooth and cohesive introduction to all the elements of email Marketing and Campaign Management. It simplified so many buzz words I have heard for years and is still doing amazing things for my clients too who are new to email marketing and campaign management.

Ease of Use and Great UI

Extremely useful for Branding your eMail Campaigns.

Desvantagens

More tooltip text or hints , like a small hover box with information.

Also, clicking on the blue smile is apparently the home key that gets you back to the beginning, that is not clear and a tool tip hover box or some other 'accessibility' method would be useful. Other than that, I really do like Get Response as a mid-range eMail Campaign Management CRM

The Webinar did not always work well.