Avaliações do Afterpay
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279 avaliações
- Setor: E-Learning
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A Great Way to Buy Now and Pay Later
Avaliado em 15/02/2023
I enjoy using Afterpay for both personal and business and will continue to use this software.
I enjoy using Afterpay for both personal and business and will continue to use this software.
Vantagens
I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.
Desvantagens
The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Highly recommend using it!!!
Avaliado em 13/06/2024
Vantagens
I like it because it is so convenient. It is a fast and secure way to purchase goods. It allows you the time needed in your budget to procure the goods you need immediately without putting a strain on your account.
Desvantagens
I have had no problems thus far with afterpay. They clearly state and update you about your payment plan.
- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Very convenient program
Avaliado em 15/11/2024
Vantagens
I like that you can accept payments in installments it through a third-party vendor. I also like that you can pay them off early.
Desvantagens
I don't have anything that I do not like about afterpay.
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Do not use AFTERPAY!!
Avaliado em 24/09/2024
Customer service sucks. They do not care about helping people. Blocked me after having my bank...
Customer service sucks. They do not care about helping people. Blocked me after having my bank account hacked and only owing $12.96!!
Vantagens
At first a good way to help manage payments. After that horrible
Desvantagens
I owed only $12.96. Then my bank account was hacked. Successfully paid the balance and still blocked me from future use. DO NOT USE THIS EVER!!
- Setor: E-Learning
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A Great Product Payment Option
Avaliado em 11/09/2024
Very good experience! The site is easy to use and convenient. Multiple credit cards can be used...
Very good experience! The site is easy to use and convenient. Multiple credit cards can be used with a clear means of using each for different products. Payment options are listed on a specific page for clarity and another pages lists all purchases with the amounts "paid" and "yet to be paid."
Vantagens
It allows payments to be broken up into a more affordable means of making purchases without interest.
Desvantagens
The payments are made weekly instead of monthly.
- Setor: Telecomunicações
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Unsatisfactory
Avaliado em 16/12/2023
Absolutely horrible. This is prob one of the worse companies advertised right now.
Absolutely horrible. This is prob one of the worse companies advertised right now.
Vantagens
Nothing. I likes absolutely nothing about this company so far.
Desvantagens
There is no customer service. You reach out to speak to someone and it’s a robotic response. No customer service number to talk to anyone just weeks and weeks waiting on some kind of response and still nothing. It’s absolutely ridiculous!
- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Misleading application info.
Avaliado em 27/06/2023
Frustrating and a waste of time.
Frustrating and a waste of time.
Vantagens
Didn't get a chance to use it as they denied my application after they let me get it all set up.
Desvantagens
After applying on-line I received an email directing me through the process to set up the service on my website, which I did successfully and received another message saying it was ready to use. Then I received an email from customer service to say my application was rejected because my average shop item costs over $2000. They do not provide any info. about these restrictions anywhere on the website and I wasted my time setting up the service under the impression that I was already approved. Be very careful when setting up this service and don't waste your time doing anything until you get confirmation of account approval from customers service.
Alternativas consideradas
KlarnaRazões para mudar para o Afterpay
Klarna isn't available to sole proprietorships in Canada. - also learned this the hard way after wasting time with an application process of 2 weeks.- Setor: Gestão da educação
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great app
Avaliado em 23/09/2024
Great experience, has enabled myself and my company to make larger purchases more frequently and...
Great experience, has enabled myself and my company to make larger purchases more frequently and the amount of stores on here make it so easy.
Vantagens
The range of different businesses on Afterpay and that they are constantly being updated and new ones added to the list.
Desvantagens
it is difficult to remove old payment details from the App, late fees occur even after contacting customer support.
- Setor: Construção
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Good app! Love this
Avaliado em 05/09/2024
Good experience overall. Very convenient
Good experience overall. Very convenient
Vantagens
It’s easy to use in the app and in other apps
Desvantagens
Nothing. It’s pretty simple and easy to use
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Stay away from this company !!!
Avaliado em 24/08/2024
I made an order and paid for it through Afterpay. My order was not delivered by USPS. The post...
I made an order and paid for it through Afterpay. My order was not delivered by USPS. The post office either lost it or stole it. The representative from the site where I bought the item said that I need to contact Afterpay and return the money. After writing an email to Afterpay, I received a response that they will not return the money. And I have to find the missing parcel myself.
Vantagens
The best thing is to never deal with Afterpay. You will save your money, nerves and time
Desvantagens
Terrible customer service. It is impossible to talk to a representative. When I called the phone number I found on the website, the answering machine said that if you are a customer, then communication is only via email.
- Setor: Música
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Customer service for refund and cancelation sucks
Avaliado em 16/03/2024
I book a hote with Afterpay using Expedia
But then realized i had the wrong date but my first...
I book a hote with Afterpay using Expedia
But then realized i had the wrong date but my first installment when out for the pay by 4 so me and Expedia call the hotel to cancel the date and Expedia refund me my money only to Afterpay withdraw after i show proof of cancelation and Afterpay penalties me for none payment and told we get back to you over a month ago
Vantagens
Mostly everything unti i had a refund and cancelation
Desvantagens
Refund and cancelation suck no one to talk to
- Setor: Organização cívica e social
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
This company is skept !
Avaliado em 26/06/2024
terrible they don’t send your refunds. they’ll just keep sending you excuses to repeat...
terrible they don’t send your refunds. they’ll just keep sending you excuses to repeat sending your order number in. i’ve sent it to them 5 different times. and still haven’t gotten my refund 🤬
Vantagens
I’ve waited 3 months for my refund from temu which was done through after pay. temu and chime sent the refund back to afterpay but after pay has not refunded the money back to my chime or to the after pay account even though it’s about 35.00 total refund it’s my money and i want it 🤬
Desvantagens
They don’t refund right away and keep wanting you to fill out the order number and never resolve the issues after sending them copy of the receipt and keep giving you the run around 🤬
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Four Payments Made Easy
Avaliado em 10/10/2023
Vantagens
I love the AfterPay allows you the option to split your payments up in for easy, interest-free payments.
Desvantagens
If you do skip a payment, it is very high interest rate, so you just have to make sure that you pay on time to avoid this from happening.
- Setor: Aparelhos médicos
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Afterpay
Avaliado em 18/11/2023
Overall i would recommend afterpay to people cause they are very convenient when wanting something...
Overall i would recommend afterpay to people cause they are very convenient when wanting something but cant afford the total bill up front.
Vantagens
I like how they give you the chance to purchase something you might not have all the money for right at that moment and pay it off in payments.
Desvantagens
Sometimes there are issues with being able to get on the app. And if diffcult to get any help from someone that works with the company.
- Setor: Armazéns
- Porte da empresa: 10.000+ funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
4 easy payments
Avaliado em 20/08/2023
Vantagens
I love that you can split everything up in four payments, that is the most efficient for me
Desvantagens
I don’t like that they limit your purchases if you pay late.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Afterpay is great user friendly product!
Avaliado em 25/09/2023
Vantagens
I truly enjoy Afterpay, as it has allowed me to acquire more expensive products in 4 easy payment plans. I also enjoy the fact that you can make payments on earlier than the assigned date. I also really like that the available spending flow, can grow over time.
Desvantagens
There is nothing I don't like about Afterpay.
- Setor: Construção
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Ease of Use with Afterpay
Avaliado em 17/07/2023
Afterpay has been a great addition to everyday life and we will continue to use this as customers...
Afterpay has been a great addition to everyday life and we will continue to use this as customers seem to enjoy it and we enjoy using it ourselves as well.
Vantagens
Afterpay is very handy to have when making online purchases and extremely easy to use with the app. It makes purchases even easier on a tight budget as sometimes you just do not have all the money available right away. I have made many purcahses through afterpay and will continue to in the future.
Desvantagens
I can not say that there is anything that sticks out to me to not like Afterpay. It is very easy to use and keep track of all payments and when they are coming off of your credit card. They do a great job at keeping you informed on all payments and it is wonderful to know when and how much the payment will be.
- Setor: Esportes
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Love this app!
Avaliado em 11/11/2023
Vantagens
Really enjoy using this app, it makes having bigger purchases so easy! It’s easy to understand the 4 payments and makes life easier!
Desvantagens
I wish they had the ability to create one time online cards for some websites that arent supported just yet
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Implement This To Increase Sales
Avaliado em 07/06/2023
As a user, I have limited experience with Afterpay. However, as a consultant I have worked with...
As a user, I have limited experience with Afterpay. However, as a consultant I have worked with multiple small businesses to add Afterpay to their payment options.Setting up Afterpay for your small business eCommerce site is very easy - especially since most of the website builders already have an integration set up. The businesses who did not have Afterpay set up on their websites mostly didn't do so because they didn't understand how Afterpay worked for them. Once they did get it added, their overall average sales price usually went up. While I do understand the concerns around "buy now, pay later" platforms like Afterpay, I do think that the benefits for businesses outweigh the potential cost. I see it akin to a customer purchasing items on a credit card. I recommend all of my clients add Afterpay or another "buy now, pay later" platform to their eCommerce sites to provide more options to customers.
Vantagens
- easy to set up for your business- already integrated with most website builders
Desvantagens
There are late payment fees with Afterpay
- Setor: Ócio, viagens e turismo
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Payment made easy for client
Avaliado em 16/11/2023
Vantagens
I like all the information is clearly stated. Customers appreciated the ease of understanding when payment is due and all the terms along with it.
Desvantagens
Wish costumer could better manager how they receive the reminder of upcoming payment.
- Setor: Hospitais e Saúde
- Porte da empresa: 501–1.000 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Reach more customers with Afterpay
Avaliado em 31/03/2023
Vantagens
Using Afterpay has increased my small business significantly!
Desvantagens
No issues so far this a great way to get more sales and customer you might not have had without it
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Afterpay works great to capture those outlier consumers that want a deferred payment plan.
Avaliado em 30/08/2023
Overall, it was a very positive experience using and integrating the Afterpay solution on our...
Overall, it was a very positive experience using and integrating the Afterpay solution on our client's websites.
Vantagens
Easy to set up. Our dev team liked working with the Afterpay team for client setup. Simple and easy to navigate interface.
Desvantagens
Sometimes the responses from customer service could be a bit slow, and we all know that time is of the essence when dealing in eCommerce.
- Setor: Construção
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Daina's Review
Avaliado em 15/02/2023
Great experience and i will continue to use it i the future.
Great experience and i will continue to use it i the future.
Vantagens
Fast Process and easy to use. It also makes spreading the cost of things so much easier.
Desvantagens
Nothing its great i use it often to help spread the cost of things.
- Setor: Autoridades policiais
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Simple, Online Software Offering Consumers Seamless, Easy to Use Payment Plan Options
Avaliado em 11/08/2021
Afterpay Software has been very effective, enjoyable and easy to use. The offer a free downloadable...
Afterpay Software has been very effective, enjoyable and easy to use. The offer a free downloadable Ap.
Vantagens
Afterpay Software verifies the Consumers Identity by requesting that It send a four digit code to your phone. After doing so It runs a soft credit check and sends an email and text stating the amount the Consumer is approved for. Your information is stored with the particular consumer for days. Consumers may open more than one Afterpay loan at a time. Afterpay does not report to credit bureaus unless the consumer fails to pay the bill. Afterpay offers options with many Businesses to choose between 3 month, 6 month, 12 month, 18 month or 24 month payment plans each increasing the specific unchanging interest rate a fair amount depending upon the amount of months. One may choose to pay off the debt sooner to alleviate interest.
Desvantagens
Consumers are not always given the option of how many payments to set up.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Love
Avaliado em 15/02/2023
Vantagens
I love Afterpay allows me to make purchases in 4 payments and after making payments on time I can reach certain levels where I don’t have to have anything down
Desvantagens
If you miss a payment it drops you in your level and spending limit so you have to start all over again